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The Phoenix Resort

Property class: 2.5

Photo gallery for The Phoenix Resort

A resort with a pool, palm trees, and a view of the ocean.
A modern kitchen with a marble countertop, wooden chairs, and a large woven light fixture.
A wooden bed with a green upholstered headboard, white bedding, and two bedside lamps.
A bedroom with a wooden bed, white bedding, a blue throw blanket, two bedside tables with lamps, and a view of greenery through a balcony door.
A living room with a light blue sofa, a wooden coffee table, and a lamp.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Barrier Reef Dr, San Pedro, Ambergris Caye
  • Place, San Pedro Central Park
    ‪3 min walk‬
  • Place, San Pedro Town Hall
    ‪6 min walk‬
  • Place, Belize Chocolate Company
    ‪8 min walk‬
  • Airport, San Pedro (SPR-John Greif II)
    ‪10 min walk‬

Room options

View all photos for Suite, 2 Bedrooms, Pool View

A bedroom with a wooden bed, white bedding, a blue throw blanket, two bedside tables with lamps, and a view of greenery through a balcony door.

Suite, 2 Bedrooms, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 149 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 3 Bedrooms, Beach View

A bedroom with a wooden bed, white bedding, a blue throw blanket, two bedside tables with lamps, and a view of greenery through a balcony door.

Suite, 3 Bedrooms, Beach View

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 4 Single Beds and 1 Double Sofa Bed

About the area

San Pedro

A family-friendly stay in San Pedro awaits you at The Phoenix Resort. Within a 5-minute stroll you'll find Belize Barrier Reef and San Pedro Belize Express Water Taxi within a 20-minute walk. Highlights at this resort include 2 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and sports massages. The resort's restaurant is a nice spot to grab a bite. Enjoy the free kids' club, gym and pool loungers as well as access to yoga classes. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 1:00 PM. There's also the convenience of free self parking. .With a stay at this San Pedro resort, you'll be 12.6 km (7.8 mi) from Secret Beach.
View more Resorts in San PedroOpens in a new window

What's nearby

  • San Pedro Central Park - 3 min walk - 0.3 km
  • San Pedro Town Hall - 6 min walk - 0.6 km
  • Reef Runner Glass Bottom Boat - 7 min walk - 0.6 km
  • Boca Del Rio Beach - 8 min walk - 0.7 km
  • Belize Chocolate Company - 8 min walk - 0.7 km

Getting around

  • San Pedro (SPR-John Greif II) - 5 min drive

Restaurants

  • ‪Maxie’s Restaurant & Lounge - ‬8 min walk
  • ‪Elvi's Kitchen - ‬6 min walk
  • ‪The Black Pearl - ‬4 min walk
  • ‪Caramba! Restaurant - ‬4 min walk
  • ‪Sandy Toes Beach Bar & Grill - ‬6 min walk

About this property

The Phoenix Resort

The Phoenix Resort offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A complimentary children's club, barbecue grills, and multilingual staff are also featured at the family-friendly The Phoenix Resort. Free self parking is available.

This San Pedro resort is smoke free.

  • 6 guestrooms or units
  • 2 bars or lounges
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
The Phoenix Resort offers 6 air-conditioned accommodations with washers/dryers and a safe. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix.

Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages and sports massages. The spa is open daily.

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  • Pool
  • Spa pool
  • Spa
  • Parking included
4.9 out of 5, Exceptional, 1,000 reviews
The price is NZ$532
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 5 to 15 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free children's club
  • High chair
  • In-room babysitting
  • In-room washing machine/dryer
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Washing machine/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

The Phoenix Resort Resort
The Phoenix Resort San Pedro
The Phoenix Resort Resort San Pedro

Frequently asked questions

Is parking available at The Phoenix Resort?

Yep, The Phoenix Resort has a free self car park.

Are there any beaches close to The Phoenix Resort?

Yep, The Phoenix Resort is a short 5-minute walk from Boca Del Rio Beach. Fun beach activities include snorkelling and fishing.

Is there a spa on site at The Phoenix Resort?

Yep, there is an onsite spa at The Phoenix Resort. You'll enjoy services like deep-tissue massages.

Does The Phoenix Resort have a pool?

The Phoenix Resort has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at The Phoenix Resort?

The Phoenix Resort features 2 outdoor pools, a full-service spa and 2 bars.

What makes The Phoenix Resort a romantic place to stay?

Couples spa treatments and a champagne service, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Phoenix Resort.

Is The Phoenix Resort family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as highchairs and childcare services in the guestrooms, it's no surprise that The Phoenix Resort is a hit with families.

Does The Phoenix Resort serve breakfast?

Yeah, cooked-to-order breakfast is on offer weekdays from 7:00 AM to 10:30 AM and weekends between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at The Phoenix Resort?

No, The Phoenix Resort does not offer an airport shuttle service.

Is there a bar or restaurant at The Phoenix Resort?

Yep, you can grab a meal at The Phoenix Resort's onsite restaurant.

What time are check-in & check-out at The Phoenix Resort?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Phoenix Resort?

No, only service animals are allowed.

The Phoenix Resort Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 12 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Attentive staff, good quality property
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff - friendly and thoughtful. The kids loved the pool and the kid-friendly happy hour. The resort was spotless.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic 4 night stay for my 40th birthday at the Phoenix. The service and help from the staff can’t be beat. Fun beach bars and in town restaurants within walking distance. Snorkeling excursions to Hol Chan and Mexico Rocks. I didn’t want to leave !!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Beautiful hotel
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Phoenix was absolutely amazing! The resort was spotless, beautifully maintained, and had everything we needed for a relaxing vacation. There was always something to do, whether we wanted to explore, relax by the pool, or enjoy the beach. What truly made our stay exceptional was the staff. Every single person we interacted with was friendly, welcoming, and genuinely committed to making our vacation special. They went above and beyond to help with our every need and made us feel right at home from the moment we arrived. We couldn’t have asked for a better experience and would highly recommend The Phoenix to anyone visiting Belize. We can’t wait to come back!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and clean . Surprised my Mom at the resort and they didn’t disappoint . Property to the pool to the view of the suite on the 3rd floor of the ocean and the restaurant on the property is amazing! Hospitality top tier . Fersure will be back sooner than later, didn’t want to leave aha
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Above and beyond of our expectations. Resort is so clean and people working here are so nice and helpful.
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t go wrong with Phoenix. What a great place to stay. Staff is excellent, on site food is delicious, amenities are top-notch and location is perfect. The best part, we were not treated like Expedia guests (which happened last year in Roatan). The place is great and staying anywhere else is just wrong.
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING from the staff, location, grounds, and amenities were AMAZING! I can not say enough about this place! We had to leave after two nights for a family emergency and the staff helped us with everything! I was unable to get in charge with the golf cart company we rented from but the staff did. They booked excursions for us and even booked our sudden last minute flight home with tropic. We were late checking in by 4 days because of weather of Expedia tried charging us an additional $1000 for the date changes and the resort worked with us with no problems and didn’t charge us extra. I HAVE NO COMPLAINTS AT ALL! Danny and Titiana were extra helpful! We will be back!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024