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Hotel Pinocchio

1.5 star property

Photo gallery for Hotel Pinocchio

Property grounds
Desk, free WiFi, bed sheets
Outdoor pool
Front of property
Balcony

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping
The current price is NZ$76
includes taxes & fees
31 July - 1 Aug

Explore the area

View map
7 Av Callejon E 7-50, Zona 2, San Pedro La Laguna, Solola, 07018
  • Place, Lake Atitlán
    ‪2 min walk‬
  • Place, Church of Saint Peter
    ‪7 min walk‬
  • Place, Santiago Atitlán
    ‪51 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪118 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Double Room, Private Bathroom

Basic Double Room, Private Bathroom

Basic Double Room, Private Bathroom

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room, Private Bathroom

Desk, free WiFi, bed sheets

Classic Triple Room, Private Bathroom

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Basic Double Room, 2 Single Beds

Basic Double Room, 2 Single Beds

Basic Double Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Room, Private Bathroom

Desk, free WiFi, bed sheets

Basic Room, Private Bathroom

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Single Room

Desk, free WiFi, bed sheets

Basic Single Room

  • Garden view
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Double Room

Desk, free WiFi, bed sheets

Basic Double Room

  • Garden view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

About the area

San Pedro La Laguna

Hotel Pinocchio places you steps from Lake Atitlán and within a 10-minute stroll of Church of Saint Peter. Highlights at this beach hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Other amenities include dry cleaning/laundry services, tour/ticket assistance and luggage storage. Each morning free breakfast is served. There's also the convenience of free parking nearby. .With a stay at this San Pedro La Laguna hotel, you'll be 2.5 km (1.6 mi) from Calle del Café and 2.7 km (1.7 mi) from La Calle de los Sombreros.

What's nearby

  • Lake Atitlán - 2 min walk - 0.2 km
  • Church of Saint Peter - 7 min walk - 0.6 km
  • Calle del Café - 14 min drive - 2.9 km
  • Cerro Tzankujil - 36 min drive - 13.5 km
  • Santiago Atitlán - 51 min drive - 24.7 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 125 min drive

Restaurants

  • ‪Chicken Bus - ‬9 min walk
  • ‪Sublime - ‬7 min walk
  • ‪Sababa - ‬8 min walk
  • ‪The Alegre Pub - ‬6 min walk
  • ‪Anafres - ‬3 min walk

About this property

Hotel Pinocchio

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and a garden are also featured at Hotel Pinocchio.

This San Pedro La Laguna hotel is smoke free.

  • 16 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Dining venue
Hotel Pinocchio offers 16 accommodations with free toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Breakfast included
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  • Restaurant
4.4 out of 5, Excellent, 363 reviews
The price is NZ$116
includes taxes & fees
3 July - 4 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

More

  • Desk

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. For guests' safety, the property includes a first aid kit in all accommodation.

Property is also known as

Hotel Pinocchio San Pedro La Laguna
Pinocchio San Pedro La Laguna
Hotel Pinocchio Hotel
Hotel Pinocchio San Pedro La Laguna
Hotel Pinocchio Hotel San Pedro La Laguna

Frequently asked questions

Does Hotel Pinocchio have a pool?

Hotel Pinocchio has an outdoor pool.

How much does it cost to stay at Hotel Pinocchio?

As of 30 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Pinocchio on 31 Jul 2026 start from NZ$76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Pinocchio serve breakfast?

Yep, free continental breakfast is served daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Pinocchio?

No, Hotel Pinocchio does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Pinocchio?

Yep, you can grab a meal at Hotel Pinocchio's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Hotel Pinocchio?

Check-in begins at 1 PM. Check-out time is noon.

Are pets allowed at Hotel Pinocchio?

No, pets are not allowed.

Hotel Pinocchio Reviews

Reviews

5.8
Rating 10 - Excellent. 14 out of 47 reviews
Rating 8 - Good. 5 out of 47 reviews
Rating 6 - Okay. 4 out of 47 reviews
Rating 4 - Poor. 6 out of 47 reviews
Rating 2 - Terrible. 18 out of 47 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lot of value for the money. Nothing fancy but a quarter price of some other hotels and I had my own private room and bathroom. The owners were very friendly and it was a good location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was in the quiet street, lots of options to eat around. It was affordable for what you got. Lovely roof top with a view, kitchen available.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good . Very nice staff . Only the WiFi was not working well upstairs
Stayed 1 night in May 2023
Verified

10/10 Excellent

Rito

They didn’t want to charge us with the card
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Edwin

Disliked: Cleanliness, property conditions & facilities
Bad
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
They don’t use Expedia so there was no room reserved for us so in this case Expedia and this hotel were both useless.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Pedro

When I arrived at the preperty, they told me did not have room for me, lwtting me hanging on New Years' weekend in which everything was full. Terrible service.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Grace

Disliked: Cleanliness, amenities
The staff here were very sweet but disorganised. We could rarely find anyone on reception and at first we were told that the advertised free breakfast was not included. We asked again the next day and they confirmed that we were staying for 4 nights and that we could have breakfast included… the food was nice when we did get it. No one cleaned our room for the entire time we were there so we ended up taking the bin down ourselves. There was a small kitchen but we didn’t use it as there was no soap to wash up. Overall ok for the price for just a few nights in San Pedro!
Stayed 4 nights in Jan 2024
Verified

4/10 Poor

Leah

Disliked: Staff & service, amenities
It was a beautiful property, but when I came in the office manager wanted more money then what was listed on expedia. I heard this same routine repeated with every set of travelers that came in. He claimed there was a mistake on Expedia, but each time the price seemed to increase. So I'm not sure if there really was a mistake or it was a scam but I wouldn't trust their pricing on here. Also their phone number isn't connected any more so the expedia agent couldn't get ahold of them. The restaurant was nice and the view from the roof was lovely.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Karl

Liked: Staff & service
Disliked: Property conditions & facilities

A quiet break with pool

Mixed feelings about this place. We were in a host family house as part of a Spanish immersion program we attended. The kids didn’t like the food at the host home (and it was so loud!!!!), so we moved to this hotel. At Pinocchio, it was very quiet except for bird noises. There is a small pool the kids loved, although the water is always cold due to the altitude. Still, great to keep the kids happy. There are hammocks outside the rooms that are very fun, especially for the kids. They have a refrigerator and cooking area if you need these, along with purified water. There is a restaurant and bar that are ok. Not great. Seems it is a family operation and they are very friendly and were helpful with our Spanish education. We got to watch them put up a memorial for a deceased relative, with explanation of the details. The room is spartan, so bring your own shampoo, soap and if possible, a towel, since there is no maid room service as advertised. THE BIGGEST COMPLAINT IS THAT ON HOTELS.COM IT IS LISTED AS BREAKFAST INCLUDED BUT THAT IS NOT THE CASE. They demand extra money for this. If we had to do it again, we would have skipped the breakfast and gone to eat somewhere nearby. It’s not like it was a big breakfast buffet like in big city hotels. But it was not bad by any means. There are probably better hotels around but we got this last minute and it was an improvement over where we were staying, since the pool kept the kids occupied. I wouldn’t expect a Ritz hotel here!
Stayed 7 nights in Apr 2025
Verified

2/10 Terrible

Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities
Servicio de muy mala calidad.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ellos no van a honrar una reservación.

Tuvimos reservaciones pero ellos las dieron nuestras reservaciones a otras personas. We had reservations through hotels.com, but they gave her reservations away, and we do not have rooms.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Alexandra

Disliked: Staff & service, amenities, property conditions & facilities
Bei der Ankunft wurden wir aufgefordert, mehr als den dreifachen Preis zu bezahlen aufgrund von Feiertagszuschlag. Dies war bei Expedia nicht angegeben. Sie haben uns gezwungen mehr zu bezahlen als vertraglich mit Expedia vereinbart war (das Dorf war sozusagen ausgebucht). Wir hatten ein eigenes Bad gebucht und mussten es teilen. Die WC und Duschtür konnten beide nicht geschlossen werden. Unser Zimmer war direkt neben einer grossen Baustelle, somit ohne Tageslicht. Der Lichtschalter war kaputt. Das Internet funktionierte nur teilweise. Wir werden sicher nicht nochmals dahin und raten somit jedem anderen auch davon ab.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quieter hotel that's to the back of a property. At the front of the property is a restaurant and access to the main route through town. The rooms are quaint, with a private bathroom for each, and access to their 3rd story rooftop terrace. The staff is attentive but mostly unseen as they're busy running the hotel. They offer great internet connection and comfy beds. As far as location, it's ideal, as it's a little farther from the town center. There are tiendas and restaurants all around, with a massage center just across the street, Spanish school nearby, and is close to access to the lake that isn't as busy as downtown. Overall a great stay that supports local Guatemalan's!
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Cloudbird

Liked: Cleanliness, property conditions & facilities, room comfort

Un lugar agradable y seguro para alojarse

Sin dud volvere a alojarme en el Hotel Pinnochios
Stayed 6 nights in Jan 2022
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. The room was great, very well priced. The staff were lovely and always eager to help. Free included breakfast was really nice. Location was good
Stayed 2 nights in Jan 2022
Verified

2/10 Terrible

Karole L

Disliked: Staff & service

Bad management

When I got to the hotel there was no reservation. I suppose the good news is that it was pay at property so I wasn’t charged but this is holiday high season and I could have been stranded. Luckily a Canadian woman saw me looking bereft and led me to an extra room at her apartment complex so it was ok.
Stayed 1 night in Dec 2021
Verified

4/10 Poor

SEBASTIEN

Booked online, but when at hotel no room left 4 me

Had booked online but when I arrived, the hotel personal said that the hotel was fully booked and that there were no bed left for me. At least they tried to find an alternative at same price, but the alternative was not good enough.
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Yeshua

Lo que sucedio fue que al llegar al lugar, nos indicaron que no estaban trabajando con las reservas a traves de paginas, y entonces que no habian habitaciones disponibles y me toco que ir a buscar otro hotel.
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo único negativo fue que el hotel no tiene parqueo, todo lo demas estuvo muy bueno!
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind, very familial hotel, cheap and efficient. The restaurent is the best part, excellent food. I'm satisfied.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxant et confortable

Il y a une kitchenette tout équipée ou on peut préparer uin repas soi même... Plutôt sympa. Personnel super6
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a reservation but to my surprise when I spoke to the staff they said such reservation didn't exist although I showed them the proof... What's the purpose of having your hotel listed here if you are not going to check it regularly?
Stayed 1 night in Jul 2019

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