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Bancal Hotel & Spa

2.5 star property
Waterfront hotel with 5 outdoor pools and full-service spa

Photo gallery for Bancal Hotel & Spa

Exterior
Creator video
Junior Suite (Bancal Junior Suite)
Restaurant
Junior Suite (Bancal Junior Suite)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$411
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801
  • Place, La Gomera Beaches
    ‪5 min drive‬
  • Place, Asuncion de San Sebastian de La Gomera Church
    ‪6 min drive‬
  • Place, La Gomera Archaeological Museum
    ‪6 min drive‬
  • Airport, La Gomera (GMZ)
    ‪63 min drive‬

Room options

View all photos for Double Room, Garden View (Bancal Garden)

Down duvets, in-room safe, desk, laptop workspace

Double Room, Garden View (Bancal Garden)

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Hairdryer
Local meal delivery service
Cable channels
In-room safe
  • Garden view
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Ocean View

Down duvets, in-room safe, desk, laptop workspace

Double Room, Ocean View

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Hairdryer
Local meal delivery service
Cable channels
In-room safe
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room, Garden View

Down duvets, in-room safe, desk, laptop workspace

Triple Room, Garden View

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Hairdryer
Local meal delivery service
Cable channels
In-room safe
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Triple Room, Ocean View

Down duvets, in-room safe, desk, laptop workspace

Superior Triple Room, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Hairdryer
Local meal delivery service
Cable channels
In-room safe
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Terrace (Bancal)

Down duvets, in-room safe, desk, laptop workspace

Double Room, Terrace (Bancal)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Hairdryer
Local meal delivery service
Cable channels
In-room safe
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Quadruple Room, Garden View (4 pax)

Down duvets, in-room safe, desk, laptop workspace

Family Quadruple Room, Garden View (4 pax)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Hairdryer
Local meal delivery service
Cable channels
In-room safe
  • Garden view
  • 58 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Quadruple Room, Sea View (5 pax)

Down duvets, in-room safe, desk, laptop workspace

Family Quadruple Room, Sea View (5 pax)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Hairdryer
Local meal delivery service
Cable channels
In-room safe
  • 61 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite (Bancal Junior Suite)

Junior Suite (Bancal Junior Suite)

Junior Suite (Bancal Junior Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Bathrobes
Hairdryer
Local meal delivery service
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

About the area

San Sebastián de La Gomera

At Bancal Hotel & Spa you'll be 2.2 km (1.4 mi) from La Gomera Beaches and 2.3 km (1.4 mi) from Playa Ávalo. Highlights at this hotel include 5 outdoor swimming pools, a full-service spa and free self-parking. .A day of pampering can include body wraps and mani/pedis along with access to the sauna. Enjoy the steam room, kids' swimming pool, pool loungers and lifeguards on site. 2250 square feet (209 square metres) of event facilities include meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of a free beach shuttle. .Near this San Sebastián de La Gomera hotel, you'll find San Sebastian de la Gomera Harbour.

What's nearby

  • La Cueva Beach - 4 min drive - 2.3 km
  • La Gomera Beaches - 5 min drive - 1.9 km
  • Playa Ávalo - 5 min drive - 1.9 km
  • Asuncion de San Sebastian de La Gomera Church - 6 min drive - 2.3 km
  • La Gomera Archaeological Museum - 6 min drive - 2.3 km

Getting around

  • La Gomera (GMZ) - 57 min drive

Restaurants

  • ‪Los Laureles - ‬9 min drive
  • ‪Bar Colombino - ‬8 min drive
  • ‪Ambigú - ‬9 min drive
  • ‪Rest. La Tasca - ‬8 min drive
  • ‪Poolbar - ‬9 min drive

About this property

Bancal Hotel & Spa

Waterfront hotel with 5 outdoor pools and full-service spa
Bancal Hotel & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a steam room, and a children's pool. Public spaces have free WiFi. You can enjoy a drink at the swim-up bar. Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the business-friendly Bancal Hotel & Spa . The hotel can provide concierge services and wedding services. Free self parking is available.

This San Sebastián de La Gomera hotel is smoke free.

  • 276 guestrooms or units
  • Conference rooms
  • 2250 sq ft of conference space
  • 209 sq. m of conference space
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Bancal Hotel & Spa offers 276 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include a shower.

This San Sebastián de La Gomera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. The spa is open daily.

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  • Spa
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  • Parking included
4.5 out of 5, Wonderful, 205 reviews
The price is NZ$357
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A swim-up bar

Things to do

  • 5 outdoor pools
  • Bicycle cleaning area
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Library
  • Steam room

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (105 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Frequently asked questions

What is the cancellation policy at Bancal Hotel & Spa ?

Bancal Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bancal Hotel & Spa ?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Bancal Hotel & Spa on 8 Feb 2026 start from NZ$410.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bancal Hotel & Spa ?

Yep, Bancal Hotel & Spa has a free self car park.

Are there any beaches close to Bancal Hotel & Spa ?

The closest beach to Bancal Hotel & Spa is San Sebastian de La Gomera Beach (2.2 km).

Is there a spa on site at Bancal Hotel & Spa ?

Yep, there is an onsite spa at Bancal Hotel & Spa . You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Bancal Hotel & Spa have a pool?

Bancal Hotel & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is there a free airport shuttle available at Bancal Hotel & Spa ?

No, Bancal Hotel & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Bancal Hotel & Spa ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bancal Hotel & Spa ?

No, pets are not allowed.

Bancal Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 85 reviews
Rating 8 - Good. 21 out of 85 reviews
Rating 6 - Okay. 4 out of 85 reviews
Rating 4 - Poor. 0 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

10/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully presented and brand new hotel. The property is largely single story but traverses the hillside in at least 5 terraces. This means that multiple lifts need to be taken to reach lower levels of the hotel, and that part of your journey there will be in the open air. For this reason, I’d recommend asking for a room on a higher level. The entertainment was great. Food was okay. The hotel is located a fair way out of San Sebastián and the hotel shuttle, which operates twice a day in each direction is not free. There is no on-site shop selling essentials, and the reverse-osmosis filtered water fountain is only available to guests at breakfast. For this reason I’d strongly recommend hiring a car for the duration of your stay.
Stayed 7 nights in Jan 2026

8/10 Good

June

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with a good range of facilities and offering beautiful views of Tenerife and Mt Teide. Well appointed rooms, although slightly disappointed by the lack of an iron and having to pay for ironing as part of the laundry service. I really like how committed to sustainability the hotel is - very impressive. The one area that could be improved is the food quality and service in the main buffet restaurant. There was a reasonable choice but the food was often lukewarm, dried up, or stodgy, so not the most enjoyable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas

Liked: Amenities
The hotel is wonderful The infinity and swimming pools are great. We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing.. The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like to thank all the staff for making my wife’s birthday stay and mine a unique and memorable occasion.. Thank you Hotel Bancal
Stayed 1 night in Sep 2025

10/10 Excellent

chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sergio, El Paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs spa to be open longer. Hot tub by pools.
Stayed 2 nights in Jun 2025

6/10 Okay

gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property has the potential to be truly spectacular. We chose it for the final few days of our holiday, hoping to do some work planning and enjoy a soft landing before heading home. The setting and design are stunning—cozy beds, beautifully landscaped gardens, incredible concrete work, and thoughtfully chosen furniture and decor. However, we found the lack of privacy disappointing. The shower and toilet areas had no walls, only glass, and the lounge chairs were just a few feet from our neighbors, which felt uncomfortably close. Wi-Fi was a major challenge. It was spotty at best, which made our work-focused visit difficult and frustrating. This property is not ideal for a working vacation. While I’d read reviews mentioning limited restaurant access, it was still surprising that such a large facility with four restaurants offered so little selection, restricted hours, and an overall lack of flexibility. Rather than feeling welcomed, we frequently encountered a “no” instead of a “let’s make it work” attitude from staff. That said, the hydrotherapy circuit and spa were the highlights of our stay—both were absolutely wonderful. Overall, while there’s much to love, the experience fell short in key areas that could easily be improved
Stayed 3 nights in Apr 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Amazing stay at Bancal! The hotel is huge, green, sustainable, the view of the Teide incredible and the service excellent (thanks to Charlie!). We ate at the buffet and the food was really good and the staff kind and professional. Overall, the quality/price is unbeatable and we really had a lovely stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

PAVEL, Arona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! I really love our stay here. It would be good to write in the descriptions what is included and what is not, because it is not clear. We had to pay extra for the spa, which was surprising for a spa resort. But everything else was more than wonderful - both the service and the attitude and the quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Emilio E

Travelled with family
Liked: Amenities
It’s a brand new property. Excellent staff. Ambiance is great. Should be a 5 Star property.
Stayed 2 nights in Feb 2025

8/10 Good

Eamon

Liked: Property conditions & facilities, room comfort

Stylish Hotel but changes needed

We were surprised that we had an issue where we had to leave very early ( 5.45am ) to catch the ferry to Tenerife and checked that we could get a takeaway breakfast as the restaurant would not be open at that time. On checking in, we mentioned our departure time and were told we would be ok getting a takeaway breakfast. However, the next day we went to the restaurant and it was closed. There was 1 staff member starting to get things prepared but she advised that they were not open until 7am. After going back to Reception to make them aware, they phoned down and got the restaurant to give us some coffee and cold pre prepared cheese and meats. This we appreciated but was not takeaway. Seems like communication in this newish Hotel not great.
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and views of Teide

A lovely new hotel in a stunning setting built to blend in with very imaginative architecture Our room was very comfortable with very good facilities The downside was that the bars had run out of tonic, our choice of wine was out of stock and even a large bottle of water was unavailable in the restaurant on the second night. This may seem nitpicking but it should not have happened The staff were all very attentive and the general facilities and pools first class
Stayed 2 nights in Feb 2025

10/10 Excellent

Neill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. We had a Junior Suite and loved waking up to the view across to Mount Tiede on Tenerife. It was a very good base to explore the island which we fell in love with. A great holiday.
Stayed 7 nights in Feb 2025

8/10 Good

TJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but a couple of issues

We had a lovely stay at the hotel, the rooms are large and balconies have a great view of El Teide. Buffet breakfast and dinner have an excellent selection of good food, and the service is generally very good with staff all very helpful and friendly. The pools were great too although it was slightly windy during our stay. The only issues were (1) we were told when we checked in that we had a free spa session, the man who checked us in double-checked and confirmed that. We booked the spa and it is an excellent experience. Unfortunately however, when we checked out we were charged for the spa session and when we explained that we'd been told on checking in that we had a free session the woman on the desk just said 'that was a mistake' and charged us the full price. This is not good enough for a 4 star hotel - if they tell you that you have a free spa session they should honour that even if it is a mistake, or at least give a discount due to their error. (2) we had a meal at the a-la carte restaurant and while the food was very good unfortunately the service was very poor: there was only two staff working front of house and they had to everything, including greeting and seating guests, making and serving drinks and serving and clearing food. This meant there was a huge delay after a while and new guests were left waiting for about 15 minutes at the entrance, while we had to wait about 30 minutes after finishing our main course before they asked if we wanted dessert.
Stayed 5 nights in Feb 2025

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Inmaculada Simancas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome facilities. You have to drive if you want to go to town as they don’t yet offer shuttle services ( they are working on it), but still pretty easy to get a taxi or drive your own rental car.
Stayed 1 night in Nov 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schönes Hotel leider etwas weit vom Zentrum kein ÖV, sehr sauber, freundliches Personal, Buffet auch sehr lecker. Pool wunderschön, ich war etwas ausserhalb der Saison da wenig Leute. Spa Bereich mit Zusatzkosten und leider nur Textil Sauna.
Stayed 7 nights in Oct 2025

10/10 Excellent

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Pieter, Rotterdam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Neu, sauber, puristisch, schöne Pools + schöner Spazierweg an den Klippen entlang rund ums Hotel + Anfang Oktober weniger los, viele Liegen verfügbar - vor dem Balkon eine Ameisenstraße, von denen leider auch viele ins Zimmer und auf den Schreibtisch abgebogen sind - Essen haben wir leider nicht so gut vertragen - Anfang Oktober sehr windig
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr entspannte Atmosphäre, sehr freundliches Personal, leckeres Essen, tolle Pools.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God service, fine og rene rom. God mat, både til frokost og til middag, mye utvalg. Fin plassering av hotell, mye aktiviteter å finne på. Anbefales!
Stayed 7 nights in Sep 2025

8/10 Good

Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Adelaida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel maravilloso que mezcla lo moderno con lo rural y la elegancia con la sencillez. La habitación es increíble, muy limpia y cómoda. La comida estaba muy buena y el servicio muy atento. Su ubicación es verdad que no hay nada mas alrededor pero si vas a la gomera necesitas alquilar o llevar tu coche. Estamos deseando volver 10/10
Stayed 1 night in Aug 2025

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fenomenal

Where ti start… Fantastic place with great pools, service, elegant and very quiet… even its big, you almost don’t see other guests…. Always available beds at pool, very quiet… View to ocean and Teide… Its 4 starts and i dint understand how it’s not 5 stars… Can’t wait to return..
Stayed 5 nights in Aug 2025