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Sanbay Hotel

Property class: 3

Photo gallery for Sanbay Hotel

A hotel with a covered entrance, white pillars, and a sign reading "Sanbay Sandakan Hotel".
A hotel lobby with a tiled floor, wooden doors, and a potted plant.
A hotel room with a bed, a desk, a chair, a lamp, and a bathroom visible through an open door.
A spacious lobby with a seating area, large windows, and a tiled floor.
A long, narrow hallway with wooden floors and doors on both sides, leading to a bright exit at the end.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk
The current price is NZ$49
includes taxes & fees
31 Oct - 1 Nov

Explore the area

View map
Mile 1 1/2, Jalan Leila, Sandakan, Sabah, 90007
  • Place, St Michael's & All Angels Church
    ‪2 min drive‬
  • Place, Saint Michael's and All Angels Church
    ‪3 min drive‬
  • Place, Sandakan Harbour Mall
    ‪3 min drive‬
  • Airport, Sandakan (SDK)
    ‪18 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two single beds, a bedside table with a phone, and a wall-mounted light.

Standard Twin Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, and a painting on the wall.

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the area

Sandakan

At Sanbay Hotel you'll be 2 km (1.3 mi) from Saint Michael's and All Angels Church and 2.1 km (1.3 mi) from St Michael's & All Angels Church. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Plus you'll find a garden, wedding services and luggage storage. .With a stay at this 3-property class Sandakan hotel, you'll be 2.3 km (1.4 mi) from Sandakan Heritage Trail and 2.5 km (1.6 mi) from Sandakan Harbour Mall.

What's nearby

  • St Michael's & All Angels Church - 2 min drive - 2.1 km
  • Saint Michael's and All Angels Church - 3 min drive - 2.5 km
  • Sandakan Harbour Mall - 3 min drive - 2.5 km
  • Sandakan Rainforest Park - 11 min drive - 9.5 km
  • Rainforest Discovery Centre - 30 min drive - 28.8 km

Getting around

  • Sandakan (SDK) - 21 min drive

Restaurants

  • ‪Lau Tong - ‬18 min walk
  • ‪Sepilok Cafe - ‬2 min drive
  • ‪restoran norliza - ‬5 min walk
  • ‪Young & Enjoy_Herbalife - ‬2 min drive
  • ‪Tanah Merah Food Centre - ‬2 min drive

About this property

Sanbay Hotel

WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. The business-friendly Sanbay Hotel also features a garden, a front desk safe, and a lift.

Smoking is allowed in designated areas at this 3-star Sandakan hotel.

  • 58 guestrooms or units
  • Conference rooms
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Lift
  • Smoking in designated areas
Sanbay Hotel offers 58 air-conditioned accommodations, with a safe. Televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

A pool surrounded by tropical vegetation and a waterfall.
Sepilok Jungle Resort
Sandakan
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
3.8 out of 5, Good, 248 reviews
The price is NZ$74
includes taxes & fees
8 Nov - 9 Nov
Sepilok Jungle Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sanbay Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 1 days prior to check-in.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sanbay
Sanbay
Sanbay Hotel
Sanbay Hotel Sandakan
Sanbay Sandakan
Sanbay Hotel Hotel
Sanbay Hotel Sandakan
Sanbay Hotel Hotel Sandakan

Frequently asked questions

What is the cancellation policy at Sanbay Hotel?

Sanbay Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sanbay Hotel?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Sanbay Hotel on 31 Oct 2026 start from NZ$49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Sanbay Hotel?

No, Sanbay Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Sanbay Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sanbay Hotel?

No, pets and service animals are not allowed.

Sanbay Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 37 reviews
Rating 8 - Good. 18 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for your buck if you just need a quick night stay! Clean and easy check in process with nice helpful staff.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No shops
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
The hotel is very dated and could do with a spruce up. However, the room was a good space, with a comfortable bed, kettle and fridge. There was a large supermarket behind and it was 20 minutes walk into Sandakan shops.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel and the room was very old and should be renovated urgently. The fridge was not clean and there was no shampoo in the shower. Staff is very kind and helpful. The location was not that good, because there were only local restaurants nearby. The price was ok for all that.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Disliked: Amenities
This is an old hotel, it used to be one of the best hotels in Sandakan before. Now I saw the building itself is outstanding there but I also realized that the quality of their service and maintenance are not perfect anymore because of recession by the pandemic. One of the reasons why I decided this hotel for staying, the review mentions a " nice breakfast". But they don't have it now. Regarding amenities like a shampoo and toilet rolls, it requires payment if you get extra. I stayed 2nights 3days, so I was wondering If I should buy some. These are the things uncomfortable part staying this hote. However, this hotel fee is cheap and stuffs are friendly. I have no complaints.
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Nei servizi proposti dall’Albergo era presente la lavanderia e giardino esterno. Invece tutte e due non erano presenti. Staff per niente accogliente e poco disponibile.
Stayed 2 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Staff & service
Sampai hotel security suruh tunggu next shift staff untuk sampai kerja. Pekerja shift sebelum sudah balik atas sebab transport balik waktu malam tidak ada. Terpaksa tggu hampir 3 jam lobby untuk staff kasih check-in ke bilik yang sudah dibayar.
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of parking space. Clean room
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
keep it up
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and service are great especially for that price range. The restaurant was closed but there are eating places nearby
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal for low price

Location was not central but not too far. 2km from center. Room was clean and hotel was quiet. Wifi was decent and able to reach room.
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Stay at Sanbay hotel, Sandakan

No restaurant, furniture old and chipped, very few food options outside the hotel, no WiFi in the room at all . We had to stand in the middle of the corridor or go to the reception area to connect to the WiFi
Stayed 1 night in Sep 2018
Verified review

6/10 Okay

Budget hotel - ok for a night

Clean rooms with huge bathrooms, very quiet — this is the plus Lingering smoking smell and no food is the minus. We got dinner in the local open air curry house a few minutes walk away. It is a local food place - really good but ‘very local’
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Percutian keluarga

Penginapan yang selesa dan sarapan yg di sediakan memudahkan perjalanan sekiranya bersama keluarga.
Stayed 1 night in Feb 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very nice, car parking very easy. Only disappointment for us was hotel evening meals (except Fri and Saturday) were very ordinary. But in saying that there is lots of food places around if you have the time. Breakfast was included in hotel price. It was basic with no fruit.
Stayed 1 night in Dec 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth Hotel for Money

Quiet, comfort, spacious room. Definitely worth for money.
Stayed 4 nights in Nov 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Location not so good.

Had to change rooms 3 times before got one where room safe worked. There were only 2 cafes nearby , one a malay curry house ,the 2nd we opted for a Chinese cafe in a Malay housing area which was a bit dodgy to get to at night (ghetto) On plus side the staff were wonderful and tried hard
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Nice hotel but away from town center.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice transit hotel

Very comfortable and new amenities. Free shuttle to town. Have large private parking space. Peace of mind
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About 2 km from town centre. The seafood steamboat buffet was great and value for money.
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

nie wieder!

Wer abgezockt werden will geht einfach ins Sanbay! Die Zimmer stinken entweder modrig oder nach kalten Zigaretten Rauch! Viel Spaß
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Clean hotel

Very nice hotel. Comfort room. Pay less but get more
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay

This is very clean and affordable. Great coffee, not too far out of town and friendly staff
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort executive like hotel

The room is nice with executive feeling-alike. Amenities is complete with fridge and basic amenities you can find in a hotel. With value prices, this a perfect place to stay in Sandakan. Since it is nearby the town, there are a lot of eateries to find. If you bring in car, the hotel will even give a free car wash. Recommended for all travellers