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THE HOTEL

2.5 star property

Photo gallery for THE HOTEL

Reception
Lobby
Comfort Double or Twin Room
Front of property
Comfort Studio

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$45
includes taxes & fees
30 Apr - 1 May

Explore the area

View map
BANDAR, Sandakan, Sabah, 90307
  • Place, Sandakan Memorial Park
    ‪13 min walk‬
  • Place, Sandakan Harbour Mall
    ‪16 min drive‬
  • Place, Rainforest Discovery Centre
    ‪16 min drive‬
  • Airport, Sandakan (SDK)
    ‪5 min drive‬

Room options

View all photos for Basic Single Room

Desk, iron/ironing board, free WiFi

Basic Single Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Double or Twin Room

Basic Double or Twin Room

Basic Double or Twin Room

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Single Room

Desk, iron/ironing board, free WiFi

Comfort Single Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Sandakan

At THE HOTEL you'll be within a 15-minute walk of Sandakan Memorial Park and 4.9 km (3 mi) from Sandakan Rainforest Park. Highlights at this hotel include free in-room WiFi. .Sights within a 15-minute drive of this Sandakan hotel include Puu Jih Shih Temple and Agnes Keith House.

What's nearby

  • Sandakan Memorial Park - 13 min walk - 1.1 km
  • Sandakan Harbour Mall - 16 min drive - 16.1 km
  • Rainforest Discovery Centre - 16 min drive - 17.0 km
  • Borneo Sun Bear Conservation Centre - 21 min drive - 17.7 km
  • Labuk Bay Proboscis Monkey Sanctuary - 43 min drive - 43.0 km

Getting around

  • Sandakan (SDK) - 5 min drive

Restaurants

  • ‪Warung Padang Jawa - ‬8 min walk
  • ‪Hameed Curry House - ‬4 min walk
  • ‪Sandokan Restaurant - ‬10 min walk
  • ‪Restoran D'Azura - ‬3 min walk
  • ‪Rainbow Snow House - ‬8 min walk

About this property

THE HOTEL

Free self parking is available.

  • 26 guestrooms or units
  • Front desk (24 hours)
THE HOTEL offers 26 air-conditioned accommodations with complimentary slippers and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Sandakan hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Outdoor pool, pool loungers
Sepilok Jungle Resort
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  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
3.8 out of 5, Good, 233 reviews
The price is NZ$77
includes taxes & fees
10 May - 11 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

THE HOTEL Hotel
THE HOTEL Sandakan
THE HOTEL Hotel Sandakan

Frequently asked questions

What is the cancellation policy at THE HOTEL?

THE HOTEL offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at THE HOTEL?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at THE HOTEL on 30 Apr 2026 start from NZ$45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at THE HOTEL?

Yep, THE HOTEL has a free self car park.

Is there a free airport shuttle available at THE HOTEL?

No, THE HOTEL does not offer an airport shuttle service.

What time are check-in & check-out at THE HOTEL?

Check-in begins at 6:00 AM. Check-out time is 1:00 PM.

Are pets allowed at THE HOTEL?

No, pets are not allowed.

THE HOTEL Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

5.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Matt

Stayed 1 night in Mar 2026

6/10 Okay

zara

Liked: Staff & service
Disliked: Cleanliness
You get what you pay for. This was a budget hotel for us backpacking around Malaysia. It had what we needed. The air con remote didn’t work but the kind start replaced it for us. We got a room clean aswell after the first night. The staff are lovely. Only downside was cockroaches coming up the toilet drain but not sure how this could be prevented maybe a stopper at the top of the drain? We got rid of them with room bug spray.
Stayed 2 nights in Jan 2026

2/10 Terrible

Joyce

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Filthy… beds have yellow spots that are like pee all over. Nothing like the pictures. Cleaned Bathroom looks like only splashed with water.
Stayed 1 night in Aug 2024

8/10 Good

Tapos

Travelled with partner
Liked: Cleanliness, staff & service
Close to the airport, but far enough not to hear the noise. Nice clean room. Bathroom needs some re-thinking. Shops and restaurants nearby. No elevator to the rooms.
Stayed 1 night in Apr 2024