TRS Ibiza Hotel - Adults Only +16

5.0 star property
Elegant, adults-only beach hotel
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for TRS Ibiza Hotel - Adults Only +16

3 outdoor pools, pool umbrellas, pool loungers
Exterior
3 outdoor pools, pool umbrellas, pool loungers
View from room
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Restaurant
  • Pet-friendly
    Pet-friendly
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
Carretera Cala Gracio, s/n, Sant Antoni de Portmany, Ibiza, 7820
    Cala Gracio Beach
    6 min walk
    San Antonio Poniente Walk
    9 min walk
    Calo des Moro Beach
    9 min walk
    Ibiza (IBZ)
    31 min drive

Room options

Deluxe, Sea View (Seafront)

Highlights

Furnished balcony
Air conditioning
Smart TV
Pillow menu
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Double Room Single Use (Seafront)

Highlights

Furnished balcony
Air conditioning
Smart TV
Pillow menu
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

Junior Suite

Highlights

Furnished balcony
Air conditioning
Smart TV
Pillow menu
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Suite

Highlights

Furnished balcony
Air conditioning
Smart TV
Pillow menu
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Junior Suite, Terrace (Jacuzzi)

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Smart TV
Pillow menu
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Junior Suite, Sea View

Highlights

Furnished balcony
Air conditioning
Smart TV
Pillow menu
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Junior Suite, Terrace (Signature Level, Rooftop Jacuzzi) - Club Access Included

Highlights

Furnished balcony
Private rooftop hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Renovated in 2022
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Junior Suite (Signature Level, Swim up) - Club Access Included

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free minibar items
Smart TV
Pillow menu
Renovated in 2022
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Junior Suite, Sea View (Panoramic)

Highlights

Furnished balcony
Air conditioning
Smart TV
Pillow menu
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
  • 36 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Suite, Sea View (Panoramic)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Pillow menu
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
  • 72 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Deluxe Room (Superior)

Highlights

Furnished balcony
Air conditioning
Smart TV
Pillow menu
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Double Room Single Use, Sea View

Highlights

Furnished balcony
Air conditioning
Smart TV
Pillow menu
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 27 sq m
  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

Suite, Sea View (Seafront)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Pillow menu
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Deluxe Double Room Single Use

Highlights

Furnished balcony
Air conditioning
Smart TV
Pillow menu
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 21 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

Deluxe Room, Sea View

Highlights

Furnished balcony
Air conditioning
Smart TV
Pillow menu
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 27 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room

Highlights

Furnished balcony
Air conditioning
Smart TV
Pillow menu
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Premium bedding
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Double Room Single Use (Signature Level, Cosy) - Club Access Included

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Pillow menu
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
  • 21 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

Suite, Sea View

Highlights

Furnished balcony
Air conditioning
Smart TV
Pillow menu
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Deluxe Room (Signature Level, Cosy) - Club Access Included

Highlights

Furnished balcony
Air conditioning
Free minibar items
Smart TV
Pillow menu
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

About the area

Sant Antoni de Portmany

A luxury stay in Sant Antoni de Portmany awaits you at TRS Ibiza Hotel - Adults Only +16. Within just a 10-minute stroll, you'll find Cala Gracio Beach and San Antonio Poniente Walk. Highlights at this beach hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and body treatments along with access to the sauna and steam room. The buffet restaurant, Capricho Show Cooking, serves international cuisine and is open for breakfast, lunch and dinner. Gaia is the hotel's own bar. Enjoy the gym and pool loungers as well as access to yoga classes and Pilates classes. Plus you'll find free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute drive of this 5-property class Sant Antoni de Portmany hotel include Marina Botafoch and Dalt Vila.

What's nearby

  • Cala Gracio Beach - 6 min walk
  • San Antonio Poniente Walk - 9 min walk
  • Calo des Moro Beach - 9 min walk
  • Playa Bella - 14 min drive
  • Cala Bassa Beach - 20 min drive

Getting around

  • Ibiza (IBZ) - 31 min drive

Restaurants

  • ‪Café Mambo - ‬17 min walk
  • ‪Café del Mar - ‬17 min walk
  • ‪Kasbah - ‬11 min walk
  • ‪Golden Buddha - ‬9 min walk
  • ‪Bamboo Bar - ‬10 min walk

About this property

TRS Ibiza Hotel - Adults Only +16

Elegant, adults-only beach hotel
Some rates at TRS Ibiza Hotel - Adults Only +16 are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

TRS Ibiza Hotel - Adults Only +16 offers its guests 3 outdoor swimming pools and a fitness centre. There are 3 restaurants on site. You can unwind with a drink at one of the 5 bars/lounges. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury TRS Ibiza Hotel - Adults Only +16. For a fee, parking is available. A complete renovation of TRS Ibiza Hotel - Adults Only +16 was completed in 2022.

Smoking is allowed in designated areas at this 5-star Sant Antoni de Portmany hotel.

  • 378 guestrooms or units
  • 7 levels
  • 2 buildings
  • 3 dining venues
  • 5 bars or lounges
  • Built in 1975
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
TRS Ibiza Hotel - Adults Only +16 offers 378 air-conditioned accommodations with espresso makers and a safe. Rooms open to furnished balconies. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)
  • Valet parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • 5 bars/lounges

Restaurants on site

  • Capricho Show Cooking
  • El Gaucho Restaurant
  • Gaia
  • Gravity Sky Lounge Bar
  • Helios Restaurant

Things to do

  • 3 outdoor pools
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day, plus a one-time cleaning fee of EUR 75
  • Only dogs are allowed
  • Weight limit: 22 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day
  • Valet parking fee: EUR 15 per day
  • Pet fee: EUR 50 per pet, per day plus a one-off EUR 75 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Hotel Tanit All Inclusive Sant Antoni de Portmany
Fiesta Hotel Tanit Sant Antoni de Portmany
Fiesta Tanit Sant Antoni de Portmany
Hotel Fiesta Tanit
Tanit Fiesta Hotel
Fiesta Hotel Tanit Ibiza, Spain
Tanit Ibiza
Fiesta Tanit
Fiesta Hotel Tanit All Inclusive
Fiesta Tanit All Inclusive Sant Antoni de Portmany
Fiesta Tanit All Inclusive
Fiesta Hotel Tanit
Fiesta Tanit Inclusive t Anto

Frequently asked questions

What is the cancellation policy at TRS Ibiza Hotel - Adults Only +16?

TRS Ibiza Hotel - Adults Only +16 offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TRS Ibiza Hotel - Adults Only +16?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at TRS Ibiza Hotel - Adults Only +16 on 29 Sept 2024 start from NZ$362.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TRS Ibiza Hotel - Adults Only +16?

Yep, TRS Ibiza Hotel - Adults Only +16 has a self car park for EUR 15 per day.

Are there any beaches close to TRS Ibiza Hotel - Adults Only +16?

Yep, TRS Ibiza Hotel - Adults Only +16 is a short 9-minute walk from Calo des Moro Beach.

Is there a spa on site at TRS Ibiza Hotel - Adults Only +16?

Yep, there is an onsite spa at TRS Ibiza Hotel - Adults Only +16. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does TRS Ibiza Hotel - Adults Only +16 have a pool?

Yep, and guests love it! TRS Ibiza Hotel - Adults Only +16 has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at TRS Ibiza Hotel - Adults Only +16?

TRS Ibiza Hotel - Adults Only +16 features 3 outdoor pools, a full-service spa and 3 restaurants. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes TRS Ibiza Hotel - Adults Only +16 a romantic place to stay?

Ocean-view dining and 24-hour room service, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at TRS Ibiza Hotel - Adults Only +16.

Is TRS Ibiza Hotel - Adults Only +16 family-friendly?

No, TRS Ibiza Hotel - Adults Only +16 is an adults-only property.

Is there a free airport shuttle available at TRS Ibiza Hotel - Adults Only +16?

No, TRS Ibiza Hotel - Adults Only +16 does not offer an airport shuttle service.

Is there a bar or restaurant at TRS Ibiza Hotel - Adults Only +16?

Yep, you can grab a meal at TRS Ibiza Hotel - Adults Only +16's onsite restaurant that serves international cuisine.

What time are check-in & check-out at TRS Ibiza Hotel - Adults Only +16?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at TRS Ibiza Hotel - Adults Only +16?

Dogs are welcome at TRS Ibiza Hotel - Adults Only +16, with food and water bowls on offer. Just so you know, there's a weight limit of up to 10 kg per pet.

TRS Ibiza Hotel - Adults Only +16 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 236 reviews" "
Rating 8 - Good. 42 out of 236 reviews" "
Rating 6 - Okay. 20 out of 236 reviews" "
Rating 4 - Poor. 6 out of 236 reviews" "
Rating 2 - Terrible. 5 out of 236 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL

Stayed 7 nights in Jun 2024

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is stunning, room view like no other. Staff drinks food everything Amazing. My husband and I had the best holiday. Couldn't fault it! Will without a doubt be returning.
Stayed 7 nights in Jun 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just back from a fantastic week at TRS. Only tiny gripe would be that bar staff were mostly under pressure to provide a good standard of service.
Stayed 7 nights in Jun 2024

10/10 Excellent

Daltyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous
Relaxing and romantic for me and wife’s anniversary!
Stayed 7 nights in May 2024

10/10 Excellent

NATASHA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Jaskinder

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a good hotel with some 5star services, snacks & foods during the day are limited out of hours. No room service available, if it is they never answered the phone !!We also had an issue with shower door not closing correctly causing a pool of water outside every time we used the shower . Roof top was amazing
Stayed 3 nights in May 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Incredible all-inclusive! Receive a room upgrade and was well pleased. Loved that the beach access is direct from the hotel, and possibly one of the best beaches around. Will deffo go again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

NAKISHA

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Areeya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect just need to improve variety of food and better taste, DJ entertainment at rooftop pool were amazing and we enjoyed panoramic sunset from rooftop pool it was unreal 😍😍😍
Stayed 3 nights in May 2024

10/10 Excellent

Aminat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing. The staff was great and polite. The drinks could have been a bit stronger but they were great.
Stayed 6 nights in May 2024

8/10 Good

Thandile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Stroma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely everything was wonderful. Beautiful hotel and staff were friendly and service was flawless!
Stayed 3 nights in May 2024

6/10 Okay

shakeema

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Communication with the staff was the worst! I had to go to the reception desk soooooo many times for issues and more then once for the same thing! Butler service is pointless because after 3 days trying to get confirmed for one of the 2 reservation dinning options she books me the one that I didn’t want and when I went down there it wasn’t confirmed! We just left the hotel to eat out downtown! The only thing that saved this hotel fe getting a complete zero in my book was SOME of the bartenders MARCO, MISHA,SANDRA,ANNA, And one more but forgot his name every one didn’t acknowledge us when we sat at the bar would tend to other people of other races or pretend to be busy! Would not stay here again!
Stayed 4 nights in May 2024

10/10 Excellent

Kemesha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beauty environment ,great service, friendly people , staff Went above and beyond to make us comfortable .
Stayed 4 nights in May 2024

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great variety of services. Staff helpful and pleasant.
Stayed 5 nights in May 2024

6/10 Okay

Amir

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This hotel is great. Good views and good beds to sleep on. Rooms are also very beautiful. However, I am Very Disappointed in the service. This is supposed to be all inclusive hotel and when you ask for drinks, it sometimes takes them 20-30 minutes to get them or they forget. That is. It acceptable for a 5 star hotel. They need to improve the service a lot more.
Stayed 2 nights in May 2024

8/10 Good

Lataijah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 4 nights in May 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again! If you need help booking excursions be sure to speak with Carla!!! She’s the best
Stayed 6 nights in May 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in May 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Fabulous hotel from start to finish. Friendly staff and beautiful surroundings. Can’t fault a thing.
Stayed 1 night in May 2024

4/10 Poor

Bonnie

Liked: Staff & service
Disliked: Amenities
Used open coke can from previous guest in room upon check in. Lots of missing pool lounger cushions( >30). This makes it difficult to relax when guest are having to fight over them. Food was below average, even at the reservation restaurants. Drinks were decent but the poolside drink service was often disorganized and slow. Spa was very overpriced for the services offered. The only thing I really enjoyed was the proximity to town which makes it easy to go exploring (I went scuba diving). After my poor mid-trip review, management did implement positive changes but it was a little too late into my vacation for it to make an impact for me. Overall, one of my least favorite resorts I’ve stayed at. Would not recommend.
Stayed 6 nights in May 2024