Iberostar - accommodation in Sant Llorenc des Cardassar

Room clean. Common areas clean. Pool area needed a little hose down. Equipment in rooms was very sparse. Sporadic charges for pool towels ( 10 euro dep.) One euro charge for plastic pool cups when playing €5 for beer. All felt a bit unnecessary.

Good - gym and spa were well equipped (plunge pool etc) - Outdoor pool area was nice - Food was pretty good - hotel recently refurb so looks nice and modern - staff all very pleasant, speaking great English and German. Bad - Room build quality was bit off, had to request fix of toilet seat, broken shower gel, clogged shower drain etc. but they did fix same day. - Steam room was offline - coffee pods not included in room, they give you two for first day them won't refill, you can buy from reception for €1 but was inconvenient as no one told you, and a bit cheap. - air con only really cools at night, it struggles in day. - Rooms need recycling bins - rooms light switches don't have single switch as you leave room, you have to wander around turning off individually. - No drinking water taps available. - Outdoor Pool shutting at 6pm is a bit early. - Wild chickens roaming outdoor area slightly off putting. - Grounds around hotel blocks could have grass, they look bit industrial. - parking runs out of spaces. - not sure how secure pool area is, anyone could walk in and use as no wrist bands and multiple access points from road.

Nice surroundings with uninterrupted views to the distant mountains which gave a picturesque sunset backdrop at night. We stayed in Vesta rooms which were spacious and close to the main areas of the pool, reception, spa, and dining rooms. Our kids are 16 and 14 and we were fine using the adult pool which was the best option as it was a good size and normal depth. The main pool was a bit disappointing being a bit small and shallow throughout. We also used the adult dining room and bar which avoided the queues and noise of the main dining room. The food option for breakfast was fairly standard but ok. Dinner was a bit limited and repetitive. The hotel tried a few theme nights but the offer was limited and ran out quickly. Our daughter is vegetarian and there was very little choice throughout our stay that suited her. We were all inclusive and thought the best food option was the lunch restaurant by the pool, which had a good selection. Food was made to order and delivered by waiting staff. Although some options had an extra charge. The hotel is fairly isolated although there’s a good bus service to both Pollenca and Alcúdia beach which also stops at the old towns. Overall a very nice hotel with good facilities with welcoming and helpful staff.