The pool wasn't very clean throughout my stay.
The food prices are not in line with the limited menu; the food tastes bad, there's no variety of dishes, and a margarita costs $13.
Breakfast included in the reservation consists only of eggs, beans, and bread. An order of plantains, cream, and avocado (which isn't included in breakfast) and. A double shot of baileys costs an additional $24.
You can't keep an open tab throughout your stay; you have to pay according to each server's shift.
Access to the parking lot and rooms is a disaster; it's on a slope, and the steps are made of rock and cobblestones, making it difficult to move between the parking lot, the lobby, and the rooms.