Mar Monte Hotel, in The Unbound Collection by Hyatt

4.0 star property
Seafront hotel with 2 bars/lounges, near Santa Barbara Zoo

Photo gallery for Mar Monte Hotel, in The Unbound Collection by Hyatt

Outdoor pool, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Pet-friendly
The current price is NZ$473
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
1111 East Cabrillo Boulevard, Santa Barbara, CA, 93103
  • Santa Barbara Zoo
    ‪7 min walk‬
  • Stearns Wharf
    ‪4 min drive‬
  • Santa Barbara Harbor
    ‪8 min drive‬
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪15 min drive‬

Room options

Suite, Ocean View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 53 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 67 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

7.8 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony

7.0 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View, Corner

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Ocean View

8.2 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Ocean View

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Santa Barbara

Mar Monte Hotel, in The Unbound Collection by Hyatt places you in the centre of Santa Barbara, within just a 10-minute stroll of Santa Barbara Zoo and within 30 minutes of Stearns Wharf. Highlights at this beachfront hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .The bistro, Lido Cafe, is open for lunch. At the hotel's own poolside bar, you can stop for a drink. Spend the day at the beach and enjoy the on-site gym, Hot tub and pool loungers. 10000 square feet (929 square metres) of event facilities include 5 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this Santa Barbara Beach hotel, you'll be 2.7 km (1.7 mi) from Santa Barbara Harbor and 2.8 km (1.7 mi) from Santa Barbara City College.

What's nearby

  • Santa Barbara Zoo - 7 min walk - 0.6 km
  • Santa Barbara City College - 4 min drive - 4.4 km
  • Stearns Wharf - 4 min drive - 3.7 km
  • Santa Barbara Bowl - 5 min drive - 3.3 km
  • Santa Barbara Harbor - 8 min drive - 3.7 km

Getting around

  • Santa Barbara Station - 11 min drive
  • Santa Barbara, CA (SBA-Santa Barbara Municipal) - 18 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪East Beach Tacos - ‬8 min walk
  • ‪Little Caesars Pizza - ‬14 min walk
  • ‪El Sitio - ‬19 min walk
  • ‪Jack's Famous Bagel's - ‬13 min walk

About this property

Mar Monte Hotel, in The Unbound Collection by Hyatt

Seafront hotel with 2 bars/lounges, near Santa Barbara Zoo
Mar Monte Hotel, in The Unbound Collection by Hyatt offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Mar Monte Hotel, in The Unbound Collection by Hyatt. For a fee, parking is available. A complete renovation of Mar Monte Hotel, in The Unbound Collection by Hyatt was completed in September 2020.

  • 176 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1931
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Bar by the pool
Mar Monte Hotel, in The Unbound Collection by Hyatt offers 176 accommodations with iPod docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Santa Barbara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 48 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • costa Kitchen and Bar
  • Lido Cafe

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 1931
  • Fireplace in lobby
  • Renovated entire property - September 2020

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 10 to 20 for children
  • Valet parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Hotel Santa Barbara
Hyatt Centric Santa Barbara Hotel
Santa Barbara Hyatt
Hyatt Santa Barbara Hotel Santa Barbara
Hyatt Centric Santa Barbara
Hyatt Centric Santa Barbara
Mar Monte Hotel in The Unbound Collection by Hyatt
Mar Monte Hotel, in The Unbound Collection by Hyatt Hotel

Frequently asked questions

What is the cancellation policy at Mar Monte Hotel, in The Unbound Collection by Hyatt?

Mar Monte Hotel, in The Unbound Collection by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mar Monte Hotel, in The Unbound Collection by Hyatt?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Mar Monte Hotel, in The Unbound Collection by Hyatt on 1 Sept 2025 start from NZ$405.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mar Monte Hotel, in The Unbound Collection by Hyatt?

Yep, Mar Monte Hotel, in The Unbound Collection by Hyatt has covered valet parking with in/out privileges for USD 48 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to Mar Monte Hotel, in The Unbound Collection by Hyatt?

Yep, Mar Monte Hotel, in The Unbound Collection by Hyatt is a short 2-minute walk from East Beach. Fun beach activities include windsurfing, body boarding and parasailing.

Does Mar Monte Hotel, in The Unbound Collection by Hyatt have a pool?

Mar Monte Hotel, in The Unbound Collection by Hyatt has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Mar Monte Hotel, in The Unbound Collection by Hyatt?

Mar Monte Hotel, in The Unbound Collection by Hyatt features an outdoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Mar Monte Hotel, in The Unbound Collection by Hyatt a romantic place to stay?

1 hot tub and ocean-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Mar Monte Hotel, in The Unbound Collection by Hyatt.

Is Mar Monte Hotel, in The Unbound Collection by Hyatt family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mar Monte Hotel, in The Unbound Collection by Hyatt is a hit with families.

Does Mar Monte Hotel, in The Unbound Collection by Hyatt serve breakfast?

You bet, full breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Mar Monte Hotel, in The Unbound Collection by Hyatt?

No, Mar Monte Hotel, in The Unbound Collection by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Mar Monte Hotel, in The Unbound Collection by Hyatt?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mar Monte Hotel, in The Unbound Collection by Hyatt?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mar Monte Hotel, in The Unbound Collection by Hyatt?

Dogs are welcome at Mar Monte Hotel, in The Unbound Collection by Hyatt, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Mar Monte Hotel, in The Unbound Collection by Hyatt Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 414 out of 914 reviews
Rating 8 - Good. 204 out of 914 reviews
Rating 6 - Okay. 156 out of 914 reviews
Rating 4 - Poor. 83 out of 914 reviews
Rating 2 - Terrible. 57 out of 914 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Properly... A bit dated, but overall pretty nice. It brought a bit of old charm, and you could tell that at one point in time it was pretty luxurious... Definitely not the Four Seasons!
Stayed 2 nights in Mar 2025

8/10 Good

Bryce

Stayed 1 night in May 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Beach access
Stayed 1 night in May 2025

8/10 Good

chance

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location and staff, minor issues with the property. Had a roof leak in our room occur, found hours after we had checked in. Was told they could not offer us an ocean view room as a replacement as we reserved and was only offered 5000 Hyatt points in consolation (not even equivalent to the valet fees) once we decided to stay in the room. They didn’t even provide fresh towels after we had used them to clean up the water due to one of us slipping in it. Definitely unfortunate but overall had a good time with our family that we had convinced to stay there for Mother’s Day weekend as a fun way to get together. But definitely disappointed in the over all situation, and wish it would have been handled better.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel Only complaint is the cost of parking
Stayed 3 nights in Apr 2025

6/10 Okay

Ilissa

Travelled with group
Liked: Cleanliness
It is a nice property, but our stopper in the tub wouldn’t close. Our room was on the first floor and the people above were walking around at 2 am and woke us up. Lots of doors slamming as well. The room was okay, had low ceilings and felt cavernous.
Stayed 1 night in May 2025

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Concerns this visit - but will be back

We love the Mar Monte and have stayed here 12 or more times over the past 5 years. This visit - Our room smelled mildewy and musty. This was concerning. Heater made a lot of noise. We confidentially shared our concerns with front desk staff that this room needs work and should likely not be utilized to guests in this condition. We were instructed to provide this input in review and follow up with Director of Rooms, Danielle Shear, as we re doing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey, Cedar Rapids

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location not far from Funk Zone
Stayed 3 nights in Apr 2025

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely beachside hotel

Staff were immediately welcoming and lovely. They accommodated our 7 month baby with a pack and play and high chairs at the restaurants. The room is thoughtfully designed and comfortable. We really enjoyed our stay and the proximity of the hotel to the beach, wineries, restaurants and zoo
Stayed 1 night in Apr 2025

4/10 Poor

Mike

Disliked: Staff & service, property conditions & facilities, room comfort

Bad service

The bed and pillows were uncomfortable. Whenever we would call down for towels or anything it would take repeated phone calls to the front desk and the wait would be at least an hour or more . I will never stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Misty

Travelled with family
Liked: Cleanliness
The property had everything we needed for our stay as a family. The rooms are ok but not every room comes with a balcony or an ocean view which we were a little disappointed about. Also the phone in the room was not connected so when I needed to call the front desk I had to walk to them as no one was available when I called using the posted phone number from my cell phone.
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Behnaz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not the friendliest. They tend to look more like we are bothering them by staying there. The walls and flooring are thin and you can hear other people staying at the property. A guest above us left their dogs alone who were crying and howling for at least 3 hours. I told staff but they didn’t do anything about it. The plus was the beach across the street and easily accessible.
Stayed 1 night in Apr 2025

10/10 Excellent

Jaquelyne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best. The beach was across the street. I took a nice on the beach everyday.
Stayed 3 nights in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and very comfortable rooms. Top quality beds and furniture. Loved it.
Stayed 2 nights in Apr 2025

4/10 Poor

N

Liked: Staff & service
Disliked: Property conditions & facilities
We have stayed here twice, this 2nd time after their upgrade. It seems like they updated some of the furniture, but not the actual structure. It feels dark and old. Our room, which cost about $680 a night with the fees and tax, had a ground floor view of the parking lot. We couldn’t keep the window open. The room was small with a cabinet placed in the room to serve as the closet. There are no drawers for clothes, no full length mirror, no space in the bathroom to place your toiletries. It’s just the basics here. The pool and jacuzzi are too small for the number of guests they accommodate. At 8:30 at night there were about 8 kids in the jacuzzi eating ice cream and dunking their ice cream cups and spoons in the jacuzzi water for play. The location is great, the patio off of the lobby is nice. We enjoyed the breakfast at Costa. I wouldn’t stay here again though. We booked last minute and this was one of the few properties with availability. Now I see why.
Stayed 1 night in Apr 2025

6/10 Okay

Johnna

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overpriced, mattress pad doesn’t fit and no fitted sheet. Every night the bedding comes completely undone and untucked exposing the mattress and bunching up and sleep was rough.
Stayed 4 nights in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is 5 star. The staff were all very helpful and friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for solo trip

The service was great and the front desk employees and valet were really nice. I appreciated the late checkout and help with beach amenities. I wish I used the bikes and beach chairs more. The hotel could use some updates and walls are thin. Otherwise, I enjoyed this option for my solo trip!
Stayed 3 nights in Apr 2025

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Lin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is outdated, smelly, moldy and musty. Don’t be fooled by the beautiful lobby. The hallways are dingy and dark and they smell like a porta-potty. Rooms are tiny and have a musty smell. My allergies went crazy because I’m allergic to mold. I couldn’t wait to leave the hotel. We stayed one night on our way up to Big Sur. I could barely sleep at night. There were all sorts of sounds. The sound of banging pipes, footsteps from above, and there was a weird knocking sound as if someone was hitting a credit card against the nightstand. I also felt a very strange heavy energy in our room. Not sure if it’s haunted or what, but I felt off the moment I stepped into the room. The valet parking fee is insane as is the resort fee. We luckily found street parking and had the resort fee waived. We checked out at 7:30am because we just couldn’t wait to leave.
Stayed 1 night in Apr 2025