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Hotel Hi! Santa Catarina

Property class: 2.5

Photo gallery for Hotel Hi! Santa Catarina

A hotel entrance with a 'hi! hoteles by Intercity' sign, a glass door, and a doormat.
A reception area with a counter, a potted plant, and a wall with the text 'hoteles hi! BY INTERCITY'.
A hotel room with a bunk bed, a desk with a chair, a television mounted on the wall, and a window.
A hallway with wooden doors, a white ceiling, and a sign indicating an emergency exit.
A row of vending machines with snacks and drinks.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$105
includes taxes & fees
13 Nov - 14 Nov

Explore the area

View map
Boulevard Gustavo Díaz Ordaz #338, Col. Protexa Industrial, Santa Catarina, NL, 66170
  • Place, U.S. Consulate General
    ‪6 min drive‬
  • Place, Canon de la Huasteca
    ‪6 min drive‬
  • Place, University of Monterrey Library
    ‪7 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, Multiple Bedrooms

A hotel room with a bunk bed, a desk with a chair, a television mounted on the wall, and a window.

Standard Room, Multiple Bedrooms

8.4 out of 10
Very good
(17 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed

About the area

Santa Catarina

At Hotel Hi! Santa Catarina you'll be 3.6 km (2.2 mi) from U.S. Consulate General and 3.7 km (2.3 mi) from University of Monterrey Library. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Additionally, you'll find a lift and a vending machine. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Santa Catarina hotel include Galerias Monterrey and Santa Lucia Riverwalk.

What's nearby

  • U.S. Consulate General - 6 min drive - 3.5 km
  • Canon de la Huasteca - 6 min drive - 4.2 km
  • University of Monterrey Library - 7 min drive - 4.2 km
  • Spainish Consulate - 9 min drive - 9.5 km
  • Plaza San Pedro Mall - 10 min drive - 9.9 km

Getting around

  • Hospital Station - 11 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪El Pollo Loco - ‬11 min walk
  • ‪Carl's Jr. - ‬11 min walk
  • ‪Tim Hortons - ‬14 min walk
  • ‪Las Palapas - ‬4 min drive

About this property

Hotel Hi! Santa Catarina

As a guest of Hotel Hi! Santa Catarina, you'll find a vending machine, express check-out, and a lift. WiFi is free in public spaces. Free self parking is available.

This Santa Catarina hotel is smoke free.

  • 75 guestrooms or units
  • Front desk (24 hours)
  • Express check-out
  • Lift
  • No smoking on site
Hotel Hi! Santa Catarina offers 75 air-conditioned accommodations, with free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Santa Catarina hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 195
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 195 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hoteles Hi Santa Catarina Hotel
Hoteles Hi Santa Catarina
Hoteles Hi! Santa Catarina
Hotel Hi! Santa Catarina Hotel
Hotel Hi! Santa Catarina Santa Catarina
Hotel Hi! Santa Catarina Hotel Santa Catarina

Frequently asked questions

What is the cancellation policy at Hotel Hi! Santa Catarina?

Hotel Hi! Santa Catarina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hi! Santa Catarina?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Hi! Santa Catarina on 13 Nov 2026 start from NZ$105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hi! Santa Catarina?

Yep, Hotel Hi! Santa Catarina has a free self car park and free extended parking.

Is there a free airport shuttle available at Hotel Hi! Santa Catarina?

No, Hotel Hi! Santa Catarina does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Hi! Santa Catarina?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Hi! Santa Catarina?

No, pets are not allowed.

Hotel Hi! Santa Catarina Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 128 out of 309 reviews
Rating 8 - Good. 103 out of 309 reviews
Rating 6 - Okay. 47 out of 309 reviews
Rating 4 - Poor. 10 out of 309 reviews
Rating 2 - Terrible. 21 out of 309 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning could be better
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Staff & service
Manager on shift didn't want to switch room for us due of broken air conditioner. All of the sudden an expert on cooling and refrigeration.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Amenities
0
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Habitaciones demasiado pequeñas y falta mucha iluminación
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NADA CERCA PARA COMER O CENAR A PIE....
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
El aire acondicionado no funcionaba correctamente
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
En cuanto costo es aceptable. Los servicios son muy muy básicos, funcionales Para una estancia express es aceptable. Creo que puede mejorar mucho la experiencia de usuario con el personal. Siendo más amigables, con más calidez, o con más disponibilidad en el trato a los huéspedes.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Poner toallas para mano, shampoo, acondicionador y checar el estado de los colchones
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
La últimas 2 noches tuve mala experiencia con chinches.. la 1a vez pensé que habia sido un mosquito. Pero ya la última noche mate 2 chinches.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para solo pasar la noche
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Amenities
No enfia el aire acondicionado, los cochones super feos y viejos, deformes
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo para dormir, si es que se puede. El lugar es muy ruidoso
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Amenities
Llegué un poco antes del check in y nos corrieron mencionando otro hotel cerca y argumentos de lleno total
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel es una opción para pocas horas como fue mi caso, ya que no cuenta con muchos servicios y las habitaciones son muy pequeñas, sin embargo están limpias y cómodas dentro de lo que cabe.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy pequeña, básico para una estancia breve.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Solo el baño muy incómodo y poca presión del agua la bañarse lo demás aceptable
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel de paso
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia, pequeña, el sanitario está super chiquito, excelente aire acondicionado, cercano al Consulado Americano
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities
Mini cuarto muy chico aire acondicionado viejo que daba más calor
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tanto el servicio como la limpieza fueron excelentes. Recomiendo favorablemente la estancia
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo los baños son muy chicos, de ahí en fuera todo bien
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion limpia y practica para descansar, nos quedaba cerca del consulado, el checkin facil y rapido, el sanitario algo pequeño, el A/C hacia un poco de ruido y la pantalla era muy pequeña pero la relacion calidad-precio me parecio adecuada, me volveria a Hospedar sin dudarlo al regresar al Consulado el cual esta a 10 minutos en Uber
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes las habitaciones y muy limpia
Stayed 1 night in May 2026