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Alpstay - Smart Hotel Saslong

Property class: 3

Photo gallery for Alpstay - Smart Hotel Saslong

A wooden building with a sign reading 'SASLONG by ALPSTAY' and 'SMART HOTEL'.
A hotel with a wooden facade and a sign reading "SHLONGEU hotel". There are two vintage scooters parked in front.
A buffet with various pastries, desserts, and beverages.
A room with a large window offering a view of a green valley with buildings and trees.
A wooden interior with a long bench and cushions.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
The current price is NZ$273
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
Via Pallua 40, Santa Cristina Val Gardena, BZ, 39047
  • Place, Dolomites
    ‪1 min walk‬
  • Place, Val Gardena
    ‪1 min walk‬
  • Place, Isarco Valley
    ‪3 min walk‬
  • Airport, Bolzano (BZO)
    ‪42 min drive‬

Room options

View all photos for Double or Twin Room

A modern hotel room with a wooden accent wall, a bed with a headboard, a bedside table, and a wall-mounted TV.

Double or Twin Room

9.0 out of 10
Wonderful
(16 reviews)
  • Mountain view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

A modern hotel room with two beds, a wooden desk, a mounted TV, and a wall-mounted light fixture.

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Quadruple Room (2 bunk beds)

A compact room with a bunk bed, a desk, and a chair.

Quadruple Room (2 bunk beds)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 22 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

About the area

Santa Cristina Val Gardena

Alpstay - Smart Hotel Saslong puts you in the heart of Santa Cristina Val Gardena, within steps of popular attractions like Dolomites and Val Gardena. Highlights at this ski hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Blue Restaurant, serves international cuisine and is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, an off-lead area and pet-grooming services. There's also free extended parking, along with the convenience of a ski shuttle. .Attractions within a 10-minute drive of this 3-property class Santa Cristina Val Gardena hotel include Seceda Ski Area and Ortisei-Furnes Gondola.

What's nearby

  • Dolomites - 1 min walk - 0.0 km
  • Val Gardena - 1 min walk - 0.0 km
  • Isarco Valley - 3 min walk - 0.3 km
  • Rifugio Firenze - 5 min walk - 0.4 km
  • Monte Pana Ski Lift - 16 min walk - 1.4 km

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 26 min drive
  • Bolzano (BZO) - 63 min drive

Restaurants

  • ‪Vedl Mulin - ‬4 min drive
  • ‪Caffe Adler - ‬4 min drive
  • ‪Sotriffer - ‬4 min drive
  • ‪Ristorante Pizzeria Cascade - ‬3 min drive
  • ‪Apres Seceda - ‬5 min drive

About this property

Alpstay - Smart Hotel Saslong

This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. Alpstay - Smart Hotel Saslong helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Free self parking is available. A complete renovation of Alpstay - Smart Hotel Saslong was completed in May 2022.

This 3-star Santa Cristina Val Gardena hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 4 levels
  • Built in 2010
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Alpstay - Smart Hotel Saslong offers 50 accommodations, which are accessible via exterior corridors and feature washers/dryers and laptop-compatible safes. Beds feature down duvets. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Ski shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available for a fee of EUR 40
  • Snack bar/deli

Restaurants on site

  • Blue Restaurant

Things to do

  • 18-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Books
  • Games
  • Optional ski privileges
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room washing machine/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible train station shuttle
  • Area rugs in public areas
  • Front entrance ramp
  • Handrails in stairways (70 centimetre high)
  • Hardwood flooring in public areas
  • Lift (150 centimetre wide door)
  • Roll-in shower (119 centimetre wide)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (120 centimetre wide)

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Electric bike charging
  • Locally sourced food prioritised
  • Renovated entire property - May 2022
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11 AM
Late check-out fee: EUR 40

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 7 April and 31 May.

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls, an off-lead area and pet-grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25.00 for adults and from EUR 25.00 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40
  • Hosted evening meal: EUR 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT021085A1AIKCG7PH

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Saslong
Smart Hotel Saslong Santa Cristina Val Gardena
Smart Saslong Santa Cristina Val Gardena
Smart Saslong
Smart Hotel Saslong Hotel
Smart Hotel Saslong Santa Cristina Val Gardena
Smart Hotel Saslong Hotel Santa Cristina Val Gardena

Frequently asked questions

What is the cancellation policy at Alpstay - Smart Hotel Saslong?

Alpstay - Smart Hotel Saslong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alpstay - Smart Hotel Saslong?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Alpstay - Smart Hotel Saslong on 1 Dec 2026 start from NZ$273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Alpstay - Smart Hotel Saslong?

Yep, Alpstay - Smart Hotel Saslong has a free self car park and free extended parking.

What makes Alpstay - Smart Hotel Saslong a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Alpstay - Smart Hotel Saslong.

Does Alpstay - Smart Hotel Saslong serve breakfast?

Sure does, buffet brekkie is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Alpstay - Smart Hotel Saslong?

No, Alpstay - Smart Hotel Saslong does not offer an airport shuttle service.

Is there a bar or restaurant at Alpstay - Smart Hotel Saslong?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Alpstay - Smart Hotel Saslong?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Alpstay - Smart Hotel Saslong?

Cats and dogs are welcome at Alpstay - Smart Hotel Saslong, with dog exercise areas, grooming services and food and water bowls on offer. Just so you know, there's a limit of one pet.

Is there a golf course on site at Alpstay - Smart Hotel Saslong?

There is a golf course next to Alpstay - Smart Hotel Saslong.

Alpstay - Smart Hotel Saslong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 186 out of 318 reviews
Rating 8 - Good. 90 out of 318 reviews
Rating 6 - Okay. 28 out of 318 reviews
Rating 4 - Poor. 10 out of 318 reviews
Rating 2 - Terrible. 4 out of 318 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and excellent breakfast spread
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, helpful staf, good location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were perfect for what you needed and very clean. Beautiful hotel in perfect location for nearby hikes etc. the breakfast was incredible, lots of options. Would highly recommend this hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
state state of the art hotel. Very contemporary easy access. One of the best complementary breakfast I've found anywhere. Everything was delicious.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, balcony need clean better, breakfast was very good, cozy hotel and very friendly staff, we love the place❤️ will recommend
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely; staff are friendly and helpful; breakfast Buffett was HUGE! So many options including many vegetarian. Parking was easy and free. Bed was comfortable. Really a very nice stay!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, especially with Serena was a fantastic host. She was always helping with a smile. I forgot something in the hotel and she took care of it. I felt very welcomed and will tell my friends & repeat this place. Thanks!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very practical location in front of bus stop. Close to the center. Restaurant staff were very pleasant. Breakfast was quite good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, close to bus stop
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and helpful staff, both at the reception and in the restaurant. The breakfast and dinner were very good. It was a bit unfortunate that the restaurant closed on Wednesday, but we made use of the pizza place across the road instead. The rooms were nice, and we appreciated the shared balcony at the front of the hotel. The only thing we missed was a refrigerator in the room. All in all an excellent stay
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the common areas and the restaurant. The amazing breakfast options were a treat! The room was clean and beds were comfortable. The room was small and hard to navigate with three pieces of luggage - we managed but never got to truly settle in because the storage was lacking. We had a triple room and my 14 year old was on a “bed” that was too small. Again, no major complaints for two night. Great location and we liked the amenities the hotel provided.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quiet location 15 min from Selva. Rooms were clean, in good condition and had all the core amenities Complimentary breakfast was excellent. We also loved the free local bus pass!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Conveniently located.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Amazing breakfast and very clean! Definitely recommend!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very clean.
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We stayed at this hotel, at 11pm the power went out. We went to ask a staff and there was no one at the front desk. We had to sleep without AC or lights. We had to check out early at 7am and there was no staff at that time either. Hotel is beautiful but power issues are not a good experience for the price you pay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean, breakfast is good. Not so far from the city center.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Great hotel. All the staff very nice & helpful.. Hotel in a beautiful area…
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our family
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very easy to get to, staff incredibly friendly and also helped me setup a surprise of champagne and treats for myself and my wife to celebrate our recent marriage! Breakfast was great as well, would definitley stay again!
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great amenities. Very short drive to Ortisei to check out the attractions.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Clean and nice
Stayed 1 night in Oct 2025

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