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Courtyard by Marriott Santa Cruz

3.0 star property
Hotel with a full-service spa, 4-minute walk to Santa Cruz Beach Boardwalk

Photo gallery for Courtyard by Marriott Santa Cruz

Property amenity
Exterior
LCD TV, Netflix, pay films, streaming services
Property amenity
Hypo-allergenic bedding, down duvets, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$217
includes taxes & fees
25 Jan - 26 Jan 2026

Explore the area

View map
313 Riverside Avenue, Santa Cruz, CA, 95060
  • Place, Santa Cruz Beach Boardwalk
    ‪3 min walk‬
  • Place, Ocean Street
    ‪5 min walk‬
  • Place, Santa Cruz Wharf
    ‪10 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪45 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(47 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Down duvet
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(77 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Down duvet
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, Multiple Beds

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Down duvet
  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds (Hearing Accessible)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, Multiple Beds (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Down duvet
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Down duvet
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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7 Jan - 8 Jan 2026
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About the area

Santa Cruz

At Courtyard by Marriott Santa Cruz you'll be within just a 10-minute stroll of Santa Cruz Beach Boardwalk and Santa Cruz Wharf. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Spa Nalini can include deep-tissue massages, hot stone massages, aromatherapy and Ayurvedic treatments along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers. 3600 square feet (334 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is available. There's also the convenience of valet parking. .With a stay at this 3-property class Westside Santa Cruz hotel, you'll be 2.2 km (1.4 mi) from Santa Cruz Surfing Museum and 2.5 km (1.6 mi) from Monterey Bay.

What's nearby

  • Santa Cruz Beach Boardwalk - 3 min walk - 0.3 km
  • Main Beach - 5 min walk - 0.4 km
  • Santa Cruz Main Beach - 5 min walk - 0.4 km
  • Ocean Street - 5 min walk - 0.5 km
  • Santa Cruz Wharf - 10 min walk - 0.9 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 43 min drive

Restaurants

  • ‪Cruzin’ Crepes - ‬5 min walk
  • ‪Boardwalk Bowl - ‬6 min walk
  • ‪Coaster's Lounge - ‬6 min walk
  • ‪Craft Beer at The Boardwalk - ‬5 min walk
  • ‪Los Primos Taqueria - ‬9 min walk

About this property

Courtyard by Marriott Santa Cruz

Hotel with a full-service spa, 4-minute walk to Santa Cruz Beach Boardwalk
Courtyard by Marriott Santa Cruz offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3600 square feet (334 square metres) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Courtyard by Marriott Santa Cruz. Parking is available for a fee.

This 3-star Santa Cruz hotel is smoke free.

  • 151 guestrooms or units
  • 4 levels
  • 3600 sq ft of conference space
  • 334 sq. m of conference space
  • Built in 2022
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Santa Cruz offers 151 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with king sofa beds. Beds feature down duvets. LCD televisions come with satellite channels, pay-per-view films and Netflix. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Spa Nalini has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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includes taxes & fees
20 Jan - 21 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 12 to 28 for adults and USD 8 to 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 3,600 square feet of conference space
  • Computer station

Outdoors

  • Direct access to the beach
  • Firepit
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Electric bike charging
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • King sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 28 for adults and USD 8 to 16 for children
  • Valet parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard by Marriott Santa Cruz Hotel
Courtyard by Marriott Santa Cruz Santa Cruz
Courtyard by Marriott Santa Cruz Hotel Santa Cruz

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Santa Cruz?

Courtyard by Marriott Santa Cruz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Santa Cruz?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Santa Cruz on 25 Jan 2026 start from NZ$216.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Santa Cruz?

Yep, Courtyard by Marriott Santa Cruz has secured covered valet parking with in/out privileges for USD 30 per night.

Are there any beaches close to Courtyard by Marriott Santa Cruz?

Yep, Courtyard by Marriott Santa Cruz is a short 5-minute walk from Santa Cruz Main Beach. Fun beach activities include surfing, body boarding and kayaking. You can also find motor boats and boat tours.

Is there a spa on site at Courtyard by Marriott Santa Cruz?

Yep, Spa Nalini is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Courtyard by Marriott Santa Cruz have a pool?

Courtyard by Marriott Santa Cruz has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 10:00 PM.

Is Courtyard by Marriott Santa Cruz family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott Santa Cruz is a hit with families.

Does Courtyard by Marriott Santa Cruz serve breakfast?

Sure does, cooked-to-order breakfast is served daily.

Is there a free airport shuttle available at Courtyard by Marriott Santa Cruz?

No, Courtyard by Marriott Santa Cruz does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Santa Cruz?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Courtyard by Marriott Santa Cruz?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Courtyard by Marriott Santa Cruz?

No, only service animals are allowed.

Courtyard by Marriott Santa Cruz Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 599 out of 1041 reviews
Rating 8 - Good. 201 out of 1041 reviews
Rating 6 - Okay. 111 out of 1041 reviews
Rating 4 - Poor. 65 out of 1041 reviews
Rating 2 - Terrible. 65 out of 1041 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

JOHANNA

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cristian

Stayed 1 night in Sep 2025

10/10 Excellent

Alexandria

Stayed 1 night in Sep 2025

8/10 Good

jacyn

Stayed 1 night in Sep 2025

10/10 Excellent

Juan Diego

Stayed 2 nights in Sep 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Melary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Allison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service.
Stayed 1 night in Sep 2025

4/10 Poor

Geovanny

Travelled with partner
Disliked: Cleanliness, staff & service
Bed bugs found in Room 225 on September 20, 2025. Originally given room 225 and while doing a routine scan for bed bugs, I found 2 in the seams of the fabric headboard. Both were recently engorged and large, seemingly having been there for a long time. Told the front desk about it and they moved us to a different room on a different floor, but nothing else was done for the inconvenience. They could only place us on the 1st floor, leaving us exposed to ground level traffic. The curtain wouldn't shut properly so passerbys could peek in easily. We had to pin together the curtains to get enough privacy. When asked to contact a manager, the manager refused, citing being "too overwhelmed." They refused to come out to speak with us even though they had just helped another customer that was right in front of us. They kept promising that the general manager would call before the end of our stay, but they never did. Disappointing because this is an expensive hotel that shouldn't have these types of problems. And if so, they should at least address something as severe as bed bugs early. Who knows if there are any in other rooms. Again, the 2 bed bugs were found easily meaning they've been feeding and in the room for a long time. Unfortunately management doesn't seem concerned enough to fix the problem.
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Travelled with family and small children
Disliked: Amenities
quietly
Stayed 1 night in Sep 2025

10/10 Excellent

Lamis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Bruce

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
OK not great. Staff seemed uninterested in the guests. The $30/night parking charge was a surprise.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bryan

Stayed 1 night in Sep 2025

10/10 Excellent

Mary Lou

Stayed 1 night in Sep 2025

10/10 Excellent

Savannah

Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vary good
Stayed 2 nights in Sep 2025

6/10 Okay

Babita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I appreciated the staff was able to find my family and I room, but it wasn't what we had booked. I didn't understand the hotel over booking their rooms. I hadn't had this issue in the past.
Stayed 1 night in Sep 2025

10/10 Excellent

edgar

Stayed 1 night in Aug 2025

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
The standard amenities like ice machines and vending machines were not available on the floors of the rooms. We got in late and were only staying one night so we asked for a late checkout and were only given thirty minutes. This is the smallest allowance for time on a late checkout request I had ever received, anywhere, and I have travelled extensively. If there was a spa or pool, nobody mentioned it to me. I enjoyed the quality of the room and it was clean/comfortable, but all the other amenities I mentioned were lackluster. We had to pay for valet parking but the car was not brought to us when we picked it up, we had to locate and drive it out ourselves. Overall, it was a clean and relatively nice hotel, but there was no customer gratitude shown. The staff was nice, just not overly concerned with customer service.
Stayed 1 night in Sep 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nireesh Kumar

Stayed 1 night in Sep 2025

10/10 Excellent

carlos

Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Terrible valet parking. Room wasn’t ready

No parking available at valet. Had to pay for metered parking outside. Checked in at 4:30pm and room was not available till after 5:30pm. Hotel and valet do not operate as a single business. They appear to be separate. Valet parking is the only option and their setup is a nightmare.
Stayed 1 night in Aug 2025

6/10 Okay

KELLY

Travelled with family
Liked: Cleanliness
Very comfortable bedding, clean rooms. Parking was a nightmare—we had to circle for nearly an hour. The rate we were charged was higher than what we were quoted, and when I asked for a couple of extra pillows, they never showed up. Service from the manager was also very underwhelming and far from what you’d expect at this level. If you’re looking for luxury experience, keep searching elsewhere.
Stayed 2 nights in Aug 2025