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Gran Hotel Santa Cruz

Property class: 4.5

Photo gallery for Gran Hotel Santa Cruz

A hotel room with a bed, a desk with a chair, a television, and a window with a city view.
A corridor with tiled flooring, potted plants, and a view of a building with a thatched roof.
A gym with various exercise equipment, including a treadmill, weight machines, and a bench.
An aerial view of a residential area with a swimming pool, a playground, and a large building with a red roof.
A lobby with a marble floor, an elevator, and a view of the outdoor seating area.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$116
7 Oct - 8 Oct

Explore the area

View map
# 247 Rene Moreno, Santa Cruz, Departamento de Santa Cruz
  • Place, San Lorenzo Cathedral
    ‪3 min walk‬
  • Place, Plaza 24 de Septiembre
    ‪5 min walk‬
  • Place, La Recova Artisan Walk
    ‪6 min walk‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪38 min drive‬

Room options

View all photos for Comfort Double Room, City View

A hotel room with a large bed, a small table with chairs, a view of the city through a window, and a separate bathroom area.

Comfort Double Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Double Room, City View

A hotel room with a large bed, a wooden dresser, a television, and a balcony with red curtains.

Deluxe Double Room, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Comfort Twin Room, City View

A hotel room with two beds, a TV, a small table, and a balcony with a view.

Comfort Twin Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Comfort Triple Room, City View

A hotel room with two beds, a desk with a lamp, a chair, and a large window with curtains.

Comfort Triple Room, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free wired internet

View all photos for Deluxe Studio Suite, City View

A hotel room with a bed, a desk, a chair, a lamp, and a window.

Deluxe Studio Suite, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

Santa Cruz

You'll be connected to the convention centre at Gran Hotel Santa Cruz , and within a short 5-minute stroll of Centro Cultural Feliciana Rodríguez and Sacred Art Museum. Highlights at this luxury hotel include a free water park, a restaurant and an outdoor swimming pool. .For a drink, you can stop by the hotel's own poolside bar. Enjoy the 24-hour gym, sauna, waterslide and pool loungers. 1615 square feet (150 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Free full breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 5-minute walk of this 4.5-property class Centro Histórico hotel include San Lorenzo Cathedral and Franco Aleman Cultural Center.

What's nearby

  • San Lorenzo Cathedral - 3 min walk - 0.3 km
  • Sacred Art Museum - 3 min walk - 0.3 km
  • Plaza 24 de Septiembre - 5 min walk - 0.4 km
  • La Recova Artisan Walk - 6 min walk - 0.6 km
  • Arenal Park - 11 min walk - 1.0 km

Getting around

  • Santa Cruz de la Sierra Station - 10 min drive
  • Santa Cruz (SRZ-El Trompillo) - 10 min drive

Restaurants

  • ‪Caffettino - ‬4 min walk
  • ‪InArte Cafetería - ‬2 min walk
  • ‪L’arôme Centro - ‬2 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Il-Borgo - ‬4 min walk

About this property

Gran Hotel Santa Cruz

Gran Hotel Santa Cruz offers its guests a complimentary water park, a waterslide, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1615 square feet (150 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Gran Hotel Santa Cruz . You'll have access to the outdoor pool and health club at a partner property. Limited free parking is available on a first-come, first-served basis.

This Georgian Santa Cruz hotel is smoke free.

  • 72 guestrooms or units
  • 7 levels
  • 2 buildings
  • Conference rooms
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1958
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Locker space
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Gran Hotel Santa Cruz offers 72 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Memory foam beds feature down duvets. 60-inch Smart televisions come with digital channels and Netflix. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Santa Cruz hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include offices, desks and printers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Secured, covered extended parking on site (USD 4 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free water park
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • Children's games
  • Dining table
  • Free water park access
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (1,615 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • 6 steps to reach entrance
  • Accessible shuttle
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Handrails in hallways
  • Lift
  • Portable hoist available
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 7 floors
  • Built in 1958
  • Fireplace in lobby
  • Georgian architecture
  • Renovated entire property - June 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia value-added tax (VAT) at 13%. A VAT exemption is available to travellers who present a valid passport or tourist visa showing that they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered extended parking fee: USD 4 per night
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is parking available at Gran Hotel Santa Cruz ?

Yep, Gran Hotel Santa Cruz has a free self car park. Onsite parking is limited (max 10 spaces per unit).

How much does it cost to stay at Gran Hotel Santa Cruz ?

As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at Gran Hotel Santa Cruz on 7 Oct 2026 start from NZ$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gran Hotel Santa Cruz have a pool?

Gran Hotel Santa Cruz has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM.

Does Gran Hotel Santa Cruz have a waterslide?

Yep, this property has a waterslide!

What makes Gran Hotel Santa Cruz a romantic place to stay?

Couples dining and a champagne service, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Gran Hotel Santa Cruz .

Is Gran Hotel Santa Cruz family-friendly?

You bet! With amenities such as a playground, free water park access and a charcoal grill, it's no surprise that Gran Hotel Santa Cruz is a hit with families.

Does Gran Hotel Santa Cruz serve breakfast?

Yeah, free full breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Gran Hotel Santa Cruz ?

No, Gran Hotel Santa Cruz does not offer an airport shuttle service.

Is there a bar or restaurant at Gran Hotel Santa Cruz ?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Gran Hotel Santa Cruz ?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Gran Hotel Santa Cruz Reviews