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Hotel California

3.0 star property
Central hotel connected to a shopping centre in Santa Cruz with free breakfast

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Photo gallery for Hotel California

Reception
Standard Double Room
Restaurant
Shower, rainfall showerhead, hair dryer
Standard Single Room
Reviews
7.0

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Air conditioningAir conditioningAir conditioning
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
c. Charagua Nro. 23 (7 Calles), Santa Cruz
  • Popular LocationSan Lorenzo Cathedral11 min walk
  • Popular LocationPlaza 24 de Septiembre11 min walk
  • Popular LocationSanta Cruz Zoo5 min drive
  • AirportSanta Cruz (VVI-Viru Viru Intl.)28 min drive

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Rainfall showerhead
Private bathroom
Minibar
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Rainfall showerhead
Private bathroom
Minibar
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout curtains
Rainfall showerhead
Private bathroom
Minibar
  • Sleeps 4
  • 4 Single Beds

About the area

Santa Cruz

Hotel California puts you in the heart of Santa Cruz, connected to a shopping centre and within just a 10-minute stroll of Artecampo and Guarani Nandereko Nomai Art and Culture Center. Highlights at this hotel include a restaurant and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas, a business centre and a free food/drink shopping service. Added amenities include a free manager's reception and laundry facilities. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an area shuttle. .Places within a 15-minute walk of this 3-property class Santa Cruz hotel include Sacred Art Museum and San Lorenzo Cathedral.

What's nearby

  • San Lorenzo Cathedral - 11 min walk
  • Plaza 24 de Septiembre - 11 min walk
  • Ramon Tahuichi Aguilera Stadium - 15 min walk
  • Santa Cruz Zoo - 5 min drive
  • Ventura Mall - 6 min drive

Getting around

  • Santa Cruz de la Sierra Station - 12 min drive
  • Santa Cruz (VVI-Viru Viru Intl.) - 29 min drive

Restaurants

  • Tai San - 11 min walk
  • Pollos Moderno - 4 min walk
  • Dumbo - 8 min walk
  • Pollos Chuy - 9 min walk
  • Pollo Campeón - 4 min walk

About this property

Hotel California

Central hotel connected to a shopping centre in Santa Cruz with free breakfast
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 248 square feet (23 square metres) and includes conference space. An area shuttle within 10 km is available for a fee. The business-friendly Hotel California also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

This 3-star Santa Cruz hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 4 levels
  • 248 sq ft of conference space
  • 23 sq. m of conference space
  • Built in 2006
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Dining venue
Hotel California offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Premium cable televisions are provided. Bathrooms include a shower with a rainfall showerhead.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge) up to 10 km

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant
  • Free manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 248 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Building
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer on request
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 15-inch TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel California Santa Cruz
Hotel California Hotel
Hotel California Santa Cruz
Hotel California Hotel Santa Cruz

Frequently asked questions

What is the cancellation policy at Hotel California?

Hotel California offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel California a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel California.

Does Hotel California serve breakfast?

You bet, free continental breakfast is offered daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel California?

No, Hotel California does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel California?

Yep, you can grab a meal at Hotel California's onsite restaurant.

What time are check-in & check-out at Hotel California?

Check-in begins at 2:30 PM. Check-out time is noon.

Are pets allowed at Hotel California?

No, pets are not allowed.

Hotel California Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 33 reviews" "
Rating 8 - Good. 17 out of 33 reviews" "
Rating 6 - Okay. 6 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 4 out of 33 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was not open
The hotel was “closed” we booked, took a taxi there and the business was shuttered.. Had to find another hotel. This was appalling, how can a shuttered up hotel appear on hotels.com as available to book.
Stayed 1 night in Apr 2021

6/10 Okay

Oscar

Average

6/10 Okay

Joel, Australia

Disliked: Staff & service
Decent hotel.
A decent, modest hotel, not too far from the centre or malls/restaurants. Staff could've made the experience better by being a little more friendly. I believe that customer service makes or breaks an experience. I would suggest the staff look a little more happy and pleased to help out and make the tourists visit more pleasurable to ensure return visits IMO. :D

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not really my cup of tea
There is really nothing good to say about this hotel except that I felt safe and was reasonably comfortable. However, I would not stay here again. Breakfast was horrible. The neighborhood is horrible. Bedding was horrible. I am trying to make my way around South America and I have been choosing some hotels that are cheap and some that are more moderately priced. This was a cheap one and I got what I paid for.

10/10 Excellent

Marcelo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable!
The hotel is only a 5-10 minute walk to the main square and the cathedral. The owners are very helpful and friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, in eclectic neighbourhood
It was a comfortable stay in a nice 3 star hotel. the staff were very friendly and most helpful.

8/10 Good

Ilya, raleigh nc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
good

10/10 Excellent

TMV, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, very clean, good Internet
Pros: The location is very close to downtown Santa Cruz. There were pharmacies and restaurants close by. The hotel is kept very clean, same for my room. Service is excellent. If you have a question, they will answer it. If you need something it gets done. They go out of their way to make sure you are safe. Internet is very reliable. I used it 24/7. Speed averaged 1Mps download, 0.50Mps upload and connection was almost never lost.. With that speed you can watch low res Utube videos, but high res Utube videos start and stop. When I arrived, it was 8:30am; I expected to be charged a full day even though I only had use of the room for 3 1/2 hours. Upon checkout, the hotel owner told me I would not be charged for my arrival day because I only had use of the room for 3 1/2 hours. He did not have to do that. I was very impressed with both their fairness, honesty and transparency. Cons: After 8:00pm walking around outside of the hotel, might not be such a good idea.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

A & T, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, clean facility
We reserved this hotel with just a day's notice. The staff was excellent and the room was clean - we were greeted by the distinct odor of chlorine bleach following the cleaning crew's work each day. The a/c worked well (sometimes, a little too well) and the breakfast is not a buffet so you can't get seconds but was served with a smile. The wi-fi was strong in our room and there is a computer on site that saved us a trip to the internet cafe. The location was close enough to the inner circle of the city that a cab ride round to the other side was cheap, and a decent chicken dinner was just a block away on foot.