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Hotel Paradox, Autograph Collection

4.0 star property
Hotel with an outdoor pool, near Santa Cruz Beach Boardwalk

Photo gallery for Hotel Paradox, Autograph Collection

Relax by the pool with comfortable lounge chairs and umbrellas.
Relax in our spacious lobby with a seating area, bar, and unique light fixture.
Relax in a stylish space with a seating area, bar, and unique coffee table.
Relax in our serene outdoor seating area, surrounded by lush greenery and warm ambiance.
Welcome to Solaire, where a sleek entrance sets the tone for a modern stay.

Popular amenities

The current price is NZ$291
includes taxes & fees
1 Sept - 2 Sept

Explore the area

Map
611 Ocean St, Santa Cruz, CA, 95060
  • Santa Cruz Beach Boardwalk
    ‪19 min walk‬
  • Santa Cruz Wharf
    ‪2 min drive‬
  • Mystery Spot
    ‪8 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪46 min drive‬

Room options

View all photos for 1 Queen Bed

1 Queen Bed

1 Queen Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed, Pool View

View from room

1 King Bed, Pool View

8.0 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds, Pool View

2 Queen Beds, Pool View

2 Queen Beds, Pool View

8.2 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

37-inch flat-screen TV with cable channels, TV, Netflix

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for 1 King Bed

1 King Bed

1 King Bed

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

1 King Bed

9.4 out of 10
Exceptional
(55 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

2 Queen Beds

2 Queen Beds

8.4 out of 10
Very good
(63 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

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About the area

Santa Cruz

Hotel Paradox, Autograph Collection places you in the centre of Santa Cruz, within a 30-minute stroll of Santa Cruz Beach Boardwalk and Santa Cruz Wharf. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Solaire Restaurant + Bar, serves American cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the Hot tub, pool cabanas and pool loungers. 4934 square feet (458 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this Westside Santa Cruz hotel, you'll be 3.4 km (2.1 mi) from Monterey Bay and 4.1 km (2.6 mi) from University of California, Santa Cruz.

What's nearby

  • Ocean Street - 2 min walk - 0.2 km
  • Pacific Avenue - 7 min walk - 0.6 km
  • Santa Cruz Beach Boardwalk - 19 min walk - 1.7 km
  • Santa Cruz Wharf - 2 min drive - 2.2 km
  • Mystery Spot - 8 min drive - 6.9 km

Getting around

  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 42 min drive

Restaurants

  • ‪Jack in the Box - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Taqueria Los Pericos - ‬8 min walk
  • ‪Woodstock's Pizza Santa Cruz - ‬6 min walk
  • ‪Abbott Square Market - ‬7 min walk

About this property

Hotel Paradox, Autograph Collection

Hotel with an outdoor pool, near Santa Cruz Beach Boardwalk
Hotel Paradox, Autograph Collection offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 4934 square feet (458 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Paradox, Autograph Collection. For a fee, parking is available. A complete renovation of Hotel Paradox, Autograph Collection was completed in August 2020.

This Santa Cruz hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 5 levels
  • 4934 sq ft of conference space
  • 458 sq. m of conference space
  • Built in 1969
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Paradox, Autograph Collection offers 170 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature down duvets. 37-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers.

This Santa Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 21 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Solaire Restaurant + Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4,934 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Hardwood flooring in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1969
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2020
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 21 per person
  • Self-parking fee: USD 28 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Paradox
Hotel Paradox Santa Cruz
Paradox Hotel
Paradox Santa Cruz
Hotel Paradox Autograph Collection Santa Cruz
Hotel Paradox Autograph Collection
Paradox Autograph Collection Santa Cruz
Paradox Autograph Collection
Hotel Paradox
Paradox, Autograph Collection
Hotel Paradox Autograph Collection
Hotel Paradox, Autograph Collection Hotel
Hotel Paradox, Autograph Collection Santa Cruz
Hotel Paradox, Autograph Collection Hotel Santa Cruz

Frequently asked questions

What is the cancellation policy at Hotel Paradox, Autograph Collection?

Hotel Paradox, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Paradox, Autograph Collection?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Paradox, Autograph Collection on 1 Sept 2025 start from NZ$290.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Paradox, Autograph Collection?

Yep, Hotel Paradox, Autograph Collection has a self car park for USD 28 per day.

Are there any beaches close to Hotel Paradox, Autograph Collection?

Yep, Hotel Paradox, Autograph Collection is a short 20-minute walk from Santa Cruz Main Beach.

Does Hotel Paradox, Autograph Collection have a pool?

Yep, and guests love it! Hotel Paradox, Autograph Collection has a pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What makes Hotel Paradox, Autograph Collection a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hotel Paradox, Autograph Collection.

Is Hotel Paradox, Autograph Collection family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hotel Paradox, Autograph Collection is a hit with families.

Are there hot tubs in the rooms at Hotel Paradox, Autograph Collection?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Paradox, Autograph Collection serve breakfast?

You bet, cooked-to-order brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Paradox, Autograph Collection?

No, Hotel Paradox, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Paradox, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Paradox, Autograph Collection?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel Paradox, Autograph Collection?

Dogs are welcome at Hotel Paradox, Autograph Collection, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Hotel Paradox, Autograph Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 608 out of 1005 reviews
Rating 8 - Good. 184 out of 1005 reviews
Rating 6 - Okay. 102 out of 1005 reviews
Rating 4 - Poor. 58 out of 1005 reviews
Rating 2 - Terrible. 53 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Jeremy

Stayed 2 nights in Apr 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place. Great vibe, pool was great.bar and resteraunt great. Eazy, fun. The part of town is busy and had so.e element but i didnt walk around so it was no issue
Stayed 2 nights in Apr 2025

10/10 Excellent

Jack

Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here after my wedding. The hotel itself is great, really nice. It has a restaurant I’m not sure if they serve food all day but we had breakfast and it was really good, they also have a bar and the swimming pool is great. The rooms were nice and clean I did enjoy the stone shower floor. A little on the pricy side so don’t extort to be cheap. I’ll give it 5 stars. Also walkable to downtown from here and the board walk.
Stayed 1 night in Apr 2025

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time. Pool and bar were awesome
Stayed 1 night in Apr 2025

10/10 Excellent

sarah

Stayed 2 nights in Apr 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Brooke

Disliked: Room comfort

Good for kids & dogs, cool lobby, otherwise meh

The heater in our room didn’t work. 1st night was miserable. Next morning, we complained 3 times before they did anything. In the afternoon, brought a small space heater in, When we returned from Dinner, they said it could not be fixed, gave us an extra blanket, had us keep the space heater and comp’d us the dog fee. Should have been the whole night. Room 106 also faces a wall. Do not accept that room. Many condition issues (eg water wavy woodwork in bathroom, step in tub shower with no grab bar). Lobby has cool decor. Great place for kids to play games in lobby and pool with loud cheerful kid noises. Food is mediocre. Keurig in the room and they didn’t even bring more cups or coffee inserts for day two. Coffee for guests was five bucks a cup. Great murals. Right next door to the courthouse.
Stayed 2 nights in Apr 2025

2/10 Terrible

Yonas

Stayed 1 night in Apr 2025

10/10 Excellent

Marybel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying in Santa Cruz. Loved the relaxed vibe of the hotel. The lounge/bar area was great for unwinding after a long day. At check in, Ethan was super friendly and welcoming! We arrived a little earlier than expected at he let us check in! Loved that! Will be returning.
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar, Napa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most spectacular pool to enjoy a relaxing day.
Stayed 1 night in Apr 2025

10/10 Excellent

shayna

Stayed 2 nights in Apr 2025

8/10 Good

JEFF, MARIETTA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area. Hotel was very nice and staff very friendly.
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service

Great pool, lobby, and restaurant - rooms need TLC

The lobby, restaurant, and pool areas are very nice. The pool is heated to the perfect temperature and seems clean. The pool area is relaxing and not too crowded, plus drink and food service is fast and friendly. All the other staff were great, too. The only issue with service was that when we wanted to order dessert at around 8:00 pm, the app wasn't working even though the kitchen was still open. I called and was put on hold twice, one time for over 10 minutes. I finally just gave up. The rooms could use remodeling. One of the lampshades in our room had water damage, the shower drain was slow, and the fan does not work well in the bathroom, so ventilation isn't great. As others have mentioned, the toilets flush very loudly. Otherwise, the room was comfortable enough for three nights. The hotel is in a convenient location, walkable to downtown, but you have to pass through a sort of sketchy park to get there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ken, Newark

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. All the amenities. I will definitely be back. I will tell my family and friends about it too. :) Michele M. Conrad
Stayed 3 nights in Apr 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rose, Tiburon

Stayed 1 night in Apr 2025

10/10 Excellent

catharine

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this hotel and it's the only place we stay in Santa Cruz. It's home away from home for us with our young adult child at UCSC. The perfect place for parents and their college age kids.
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Stayed 2 nights in Mar 2025

8/10 Good

Aerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dale

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025