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Aparthotel

Royal Orchid

5.0 star property

Photo gallery for Royal Orchid

Private beach nearby, scuba diving, snorkelling
Bar (on property)
Bar (on property)
Desk, blackout curtains, soundproofing, iron/ironing board
Indoor pool, outdoor pool, pool umbrellas

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Spa

Explore the area

View map
Travessa Vista Da Praia, S/N, Santa Cruz, Madeira Region, 9125-039
  • Place, Reis Magos Beach
    â€Ș5 min walk‬
  • Place, Ponta da Oliveira
    â€Ș5 min walk‬
  • Place, Road of Christ the King
    â€Ș20 min walk‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    â€Ș11 min drive‬

Room options

Studio, Sea View

  • Sea view
  • 41 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

View all photos for Studio (Land View)

Studio (Land View)

Studio (Land View)

  • Mountain view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Senior Suite

Senior Suite

Senior Suite

  • Partial ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

About the area

Santa Cruz

A luxury stay in Santa Cruz awaits you at Royal Orchid. Within a short 5-minute stroll, you'll find Ponta da Oliveira and Reis Magos Beach. Highlights at this aparthotel include a full-service spa, a nearby private beach and an outdoor swimming pool. .Each apartment is soundproofed and features an LCD TV with satellite channels, along with a coffee/tea maker, a hairdryer and a phone. In-room dining is easy with amenities like a fridge, a microwave and a stovetop. A desk and a wardrobe or cupboard are also available. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and mani/pedis. The restaurant, Catelaia, serves international cuisine and is open for breakfast, lunch and dinner. The aparthotel's own poolside bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also self parking, along with the convenience of a free area shuttle. .Attractions within a 15-minute drive of this 5-property class Santa Cruz aparthotel include Funchal Farmers Market and CR7 Museum.

What's nearby

  • Reis Magos Beach - 5 min walk - 0.5 km
  • Ponta da Oliveira - 5 min walk - 0.5 km
  • Road of Christ the King - 20 min walk - 1.6 km
  • Garajau Cable Car - 8 min drive - 2.7 km
  • Funchal Farmers Market - 13 min drive - 10.6 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 14 min drive

Restaurants

  • â€ȘOndamar - ‬4 min walk
  • â€ȘMinieco Container - ‬4 min walk
  • â€ȘVila Ventura - ‬1 min walk
  • â€ȘPeter‘s Wine & Beer - ‬1 min walk
  • â€ȘA Traineira - ‬2 min walk

About this property

Royal Orchid

A private beach is featured. Royal Orchid offers its guests a full-service spa, an indoor pool, and an outdoor pool. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

A hot tub, a fitness centre, and a sauna are also featured at the luxury Royal Orchid. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Santa Cruz aparthotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 7 levels
  • Built in 1993
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Wedding services available
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar by the pool
Royal Orchid offers 98 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include baths or showers.

LCD televisions come with satellite channels. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

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  • Breakfast included
  • Spa
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4.5 out of 5, Wonderful, 455 reviews
The price is NZ$296
includes taxes & fees
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Property amenities

Beach

  • Private beach nearby

Pool/Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Outdoor pool
  • Pool umbrellas
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Car hire
  • Uncovered parking on site (EUR 5 per day)
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)

Restaurants on site

  • Catelaia

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 8.50 per person
  • A poolside bar

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom

Entertainment

  • LCD TV with satellite channels
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board on request
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Wedding services

Location highlights

  • Near the sea
  • On the waterfront

Things to do

  • Fitness classes
  • Gym
  • Mountain biking
  • Scuba diving
  • Snorkelling
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 7 floors
  • 98 units
  • Built in 1993
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8.5 per person
  • Uncovered self-parking fee: EUR 5.00 per day
  • In-room safe fee: EUR 1.25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Royal Orchid Canico
Royal Orchid Canico
Royal Orchid Hotel
Royal Orchid Hotel
Hotel Royal Orchid
Royal Orchid Santa Cruz
Royal Orchid Hotel Santa Cruz

Frequently asked questions

Is parking available at Royal Orchid?

Yep, Royal Orchid has an uncovered self car park for EUR 5.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Royal Orchid?

Yep, Royal Orchid is a short 4-minute walk from Reis Magos Beach. Fun beach activities include snorkelling and scuba diving.

Is there a spa on site at Royal Orchid?

Yep, there is an onsite spa at Royal Orchid. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Royal Orchid have a pool?

Royal Orchid has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Royal Orchid?

Royal Orchid features a full-service spa, an outdoor pool and an indoor pool.

Does Royal Orchid serve breakfast?

Yeah, buffet brekkie is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Royal Orchid?

No, Royal Orchid does not offer an airport shuttle service.

Is there a bar or restaurant at Royal Orchid?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Royal Orchid?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Royal Orchid?

No, pets are not allowed.

Royal Orchid Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 61 reviews
Rating 8 - Good. 29 out of 61 reviews
Rating 6 - Okay. 14 out of 61 reviews
Rating 4 - Poor. 4 out of 61 reviews
Rating 2 - Terrible. 0 out of 61 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Elias

Disliked: Cleanliness, staff & service, property conditions & facilities

2 av 5

Hotellet ligger fint vid havet med fint utsikt. Rymligt hotellrum och ok badrum. Servicen nÄr inte upp till förvÀntningarna. Receptionen Àr inte intresserade av att hjÀlpa till med information. Maten pÄ hotellet fÄr 1 av 5 möjliga, vad ni Àr ni gör akta er för nyÄrsmeny. Gymmet Àr slitet och man kÀnner sig inte vÀlkommen dÀr. Rummet var vÀldigt lyhört. Vi kommer inte att boka om detta hotell fast att vistelsen pÄ Madeira var för övrigt fantastiskt.
Stayed 7 nights in Dec 2018
Verified

6/10 Okay

Stephan

Die NĂ€he zur Tauchbasis und die Sauberkeit in den Zimmern... allerdings ist es in den Zimmern immer etwas feucht/klamm... es wĂŒrde auch mal nicht schaden ĂŒber den Notausgang-Tafeln die Spinnweben zu entfernen... ;-)
Stayed 7 nights in Nov 2018
Verified

6/10 Okay

Uwe

Liked: Cleanliness, staff & service, room comfort
Parking Situation is terrible. You must be back at 16:00 Hrs otherwise you must fight for a parking lot. On our first night (arrivel after 7 PM) it took us 60 Minutes to get a parking lot near by. Further we notic, that Hotel employees taking parking lots away for guest. No Disable parking lot on the property. The hotel is not good for people in a weehlchair or with cruches. Not really suitable for handicaped people. Otherwise, nice hotel, Breakfast not good , but acceptable. Cleaning very good. Hotel Staff. very friedly and helpfull. However. Facing the daily fight for a parking lot, we will chosse a different hotel next time.
Stayed 7 nights in Oct 2018
Verified

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, not far from Funchal and from the airport. Public bus very near. Rooms are clean and nice (except the ones near the public areas like terraces or stairs very close to the balcony with people coming uop and down). Breakfast was also OK, quite big variety, although similar every day. Swimming pool very small, but direct access to the ocean. Fitness Centre open only till 21.30 during weekdays and till 20.00 on Saturdays and Sundays (It was the most weird and crazy there). Many floors and only one lift. So you must be prepared for using stairs. If anybody needs TV, the TV set will be a little surprising: very small. Strange for such a hotel.
Stayed 7 nights in Aug 2018
Verified

6/10 Okay

laurence

Liked: Cleanliness

club plongée dans l'hÎtel

idéal pour la plongée attention des escaliers partout! buffet du soir pas à notre goût
Stayed 7 nights in Jul 2018
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel big rooms great location about 10 minutes drive from downtown funchal free parking available fantastic view of ocean deliscious breakfast available lots of stairs no beach wifi available
Stayed 3 nights in May 2018
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities

GerÀumiges Studio direkt am Felsstrand

Das Hotel ist schon etwas Àlter, aber sauber - allerdings ist von der Lage her ein Auto von Vorteil - eine Autovermietung befindet sich direkt vor dem Hotel. Absolut spektakulÀr ist die Lage betreffend Aussicht.
Stayed 4 nights in May 2018
Verified

6/10 Okay

Silvia

Liked: Cleanliness

Hotel direkt am Meer

Reception Personal teilweise sehr unfreundlich. Reichhaltiges FrĂŒhstĂŒck aber keine Abwechslung, kastrophaler Kaffee. Großes Appartement, aber sehr laut. KĂŒche mit teilweise defekten Utensilien.
Stayed 9 nights in Mar 2018
Verified

8/10 Good

janet

Liked: Cleanliness, staff & service

Nice hotel

Hotel with large spacious rooms, we were on b+b basis and found the breakfast to be good with plenty of choice, Due to poor weather conditions we were unable to use the outdoor pool and sun bathing facilities but all looked lovely.
Stayed 7 nights in Feb 2018
Verified

8/10 Good

Jenny

Liked: Cleanliness, property conditions & facilities, room comfort

hĂŒbsches hotel direkt am meer

beim zimmerservice war mir das austauschen der badetĂŒcher nicht ganz klar. es klebte ein hinweis an die umwelt an der wand austauschen = ĂŒber die adewanne hĂ€ngen nicht austauschen = an der stange aufhĂ€ngen die tĂŒcher wurden ausgewechselt obwohl ich sie an der stange hĂ€ngen liess und einmal wurden keine neuen hingehĂ€ngt obwohl auch kein Austausch gewĂŒnscht war. ansonsten sehr freundliches personal!
Stayed 7 nights in Sep 2017
Verified

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Hotelanlage mit eigenem Zugang zum Meer.

Die VerknĂŒpfung der Infrastruktur von drei Hotels ergibt eine gelungene VervielfĂ€ltigung der Möglichkeiten fĂŒr den Gast. Besonders die Poollandschaft, SPA und die direkten ZugĂ€nge zum Meer haben uns gefallen. Der Tauchkurs am "hoteleigenen" Riff war einer der Höhepunkte unserer Zeit in diesem Hotel. Die andere Seite der BĂŒndelung der KapazitĂ€ten: z.B. das zentrale gemeinsame FrĂŒhstĂŒcks-Buffet ist zwar ohne Zweifel wirtschaftlich und logistisch sinnvoll - fĂŒhrt aber sehr zum GefĂŒhl der "Massenabfertigung"...
Stayed 5 nights in Sep 2017
Verified

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HÎtel trÚs agréable conforme au descriptif du site

Bien situĂ© prĂšs d'une entrĂ©e sur la voie rapide (nous avions louĂ© une voiture ce qui me parait indispensable pour profiter de l 'Ăźle), en bord de mer. Nous avions choisi un studio vue mer avec petit dĂ©jeuner ( conforme aux photos du site ). TrĂšs grande piĂšce lumineuse avec cuisine Ă©quipĂ©e et balcon. Petit dĂ©jeuner buffet copieux avec beaucoup de fruits frais,petits pains variĂ©s et service impeccable sur une terrasse vue mer, servi jusqu'Ă  11h, parfait pour les gros dormeurs que nous sommes! Accueil trĂšs sympathique, un grand merci Ă  AndrĂ© qui parlait bien français et nous a donnĂ© plein de bons conseils notamment pour les routes Ă  prendre pour visiter l'Ăźle (nous avons louĂ© un GPS Ă  l'hĂŽtel 5€ par jour, 3 fois moins cher qu'avec le loueur de voiture !! ) La femme de mĂ©nage Ă©tait charmante. Bref un bon rapport qualitĂ©/prix pour ce sĂ©jour.
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good holiday, but could do with some TLC.

Never been to Madeira before, decided to give it a try. This place was nice and central to where we wanted to go, and as it turned out, a pleasant spot. I had booked mountain view room, but what we got was a huge room (Room 218), above the entrance area, with 2 small windows at the side of the room, overlooking the entrance steps, and a frosted glass partition above reception itself. The view was not good, the room a bit dark. We did try for an upgrade but the place was fully booked. As it happens, we were hardly in there apart from sleeping so it wasn't too big an issue in the end. Comfortable enough, with large patio areas and sea views at the back where all the balconies were situated. The patios were on multiple layers down to the sea with plenty of loungers etc. However, the areas themselves were looking shabby, rusted guard rails, stained and worn loungers, the place needs a face lift. There was a gym, quite well equipped, and saunas and jacuzzi with pools. Breakfast was self service and plentiful, although it did get crowded and the food toward the end of the week bland. Plenty of bars nearby, some excellent eating. There is also a free shuttle bus to Funchal, but you must book to get a place. This place was a 5 star RCI resort, but no longer. Still well worth a visit and I would return.
Stayed 7 nights in May 2017
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant hotel

Nice hotel with great facilities , great sea views , good food and very helpful staff good regular buses to funchal and good restuarants in walking distance
Verified

6/10 Okay

Ivo

Hotel mit Top Anlage

Hotel hat perfekte Meerblick, etwas weit von alles und wĂ€re gut, wenn ein Auto zu VerfĂŒgung gibt’s,, Hotel ist etwas schon alt, Essen ist OK!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
großes sauberes Zimmer;
Verified

8/10 Good

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

royal orchid canico

Large apartment very clean .in a lovely location. Had breakfast in the Rocomor hotel which the royal orchids has a corridor leading to as they had building works. Which was outside and overlooked the bay . Only stayed one night .but would go back. Very small pool though
Verified

8/10 Good

Family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel next to the Sea in quiet location.

The staff were very friendly and helpful. Easy access using Hotel or Public Bus and Taxi to Funchal. Book a Minibus trip at reception, Nun's Valley trip was great, lots of places to visit and things to do, Cable Car trip to Monte Palace Gardens, Catamaran Dolphin spotting, Aqua Park nearby etc etc. Some great restaurants within walking distance near the Spar shop and lovely lady with souvenir shop, carry on along the coast to Reis Magos for a swim in the sea.
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best Hotels we have stayed in

Hotel was one of the best we have stayed in Staff were fantastic Room was perfect Food was Great We will be going back
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff

Excellent staff, going out of their way to help and accommodate, both on Reception and in the Restaurant and Bar. I had a very pleasant stay. Thank you.
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rapport qualité prix

Sejour du 12 fevrier 2015 au 23 fevrier 2015 Hotel bien situé en cette période Calme et reposant Bel emplacement En été ? Pratique pour faire des visites en bus ou en voiture si c'est le cas Personnel agréable et serviable en cette période
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Fint hotell med vissa brister.

AllmÀnt ok hotell men dÄliga sÀngar och ingen wifi pÄ rummet drar ner betyget ordentligt. Hotellet ligger fint vid vattnet och har fin utsikt. Rummen Àr stora men börjar bli rejÀlt slitna.
Verified

4/10 Poor

Marie-Françoise

Disliked: Staff & service, room comfort

Pour un 4 étoiles, préférez le Galo Resort !

A part le cadre, l'apparence gĂ©nĂ©rale et la surface de la chambre, nous avons Ă©tĂ© trĂšs déçus. Le pire Ă©tait la restauration du niveau d'un self-service de cantine et encore. Nous avons Ă©tĂ© obligĂ©s de changer d'hĂŽtel avec toutes les difficultĂ©s imaginables(aucun S.A.V. chez Hotels.com, quand vous ĂȘtes sur place). J'espĂšre que mon avis sera publiĂ© en entier ... d'autant que j'aurais plus Ă  dire sur ma mĂ©saventure qui nous a gĂąchĂ© notre sĂ©jour.
Verified

8/10 Good

Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MerinÀköala parvekkeelta

Sijainti lÀhellÀ lentokenttÀÀ tÀrkeÀ omatoimimatkailijalle, kitchenette ruokavaliota noudattavalle. Parveke, josta nÀkyy vain merelle, luksusta. YmpÀristössÀ kaikki vÀlttÀmÀttömÀt palvelut, ja Funchaliin pÀÀsy helppoa yleisillÀkin kulkuneuvoilla. Hotellillahan on palvelubussi, jota en ole tarvinnut. Paikallisbusseilla saa sight-seeingin erilaisten kylien kautta.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views

Lovely island, but take your walking shoes! Fish lovers with enjoy the wide choice of fresh fish etc Nice people