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PortoBay Serra Golf

4.0 star property

Photo gallery for PortoBay Serra Golf

A large, white, two-story building with a tower and a covered porch.
Property video
Lobby
An indoor swimming pool with lounge chairs and potted plants, surrounded by glass walls and a high ceiling.
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$281
includes taxes & fees
28 June - 29 June

Explore the area

View map
Sítio dos Casais Próximos, Santo da Serra, Santa Cruz, 9100-255
  • Place, Quinta Da Junta
    ‪5 min walk‬
  • Place, Santo da Serra Market
    ‪9 min walk‬
  • Place, Santo da Serra Golf Club
    ‪15 min walk‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

About the area

Santa Cruz

At PortoBay Serra Golf, you'll be 1.2 km (0.7 mi) from Santo da Serra Golf Club and 8 km (5 mi) from Palmeiras Beach. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .A day of pampering can include massages and mani/pedis. The restaurant, Avo Micas, is open for breakfast and dinner. Enjoy the gym, sauna and pool loungers as well as access to bike hire. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4-property class Santa Cruz hotel include Funchal Ecological Park and Ribeiro Frio Natural Park.

What's nearby

  • Quinta Da Junta - 5 min walk - 0.5 km
  • Santo da Serra Market - 9 min walk - 0.8 km
  • Santo da Serra Golf Club - 15 min walk - 1.3 km
  • Madeira Botanical Garden - 24 min drive - 26.5 km
  • Funchal Marina - 29 min drive - 28.4 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 12 min drive

Restaurants

  • ‪O Grelhador - ‬9 min drive
  • ‪Alforno Madeira - ‬8 min drive
  • ‪Snack Bar A Chupa - ‬8 min drive
  • ‪4 Estradas - ‬4 min drive
  • ‪Snack Bar O Jacaré - ‬11 min drive

About this property

PortoBay Serra Golf

PortoBay Serra Golf offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. Free breakfast is served. Public spaces have free WiFi.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly PortoBay Serra Golf. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Santa Cruz hotel is smoke free.

  • 21 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • No smoking on site
  • Water dispenser
  • Dining venue
PortoBay Serra Golf offers 21 air-conditioned accommodations with minibars and a safe. Smart televisions come with cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A restaurant

Restaurants on site

  • Avo Micas

Things to do

  • 27-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Half Board rate plans do not include drinks.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 23.50 per room (one-way)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 6703

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Porto Bay Serra Golf Hotel Machico
Porto Bay Serra Golf Machico
Porto Bay Serra Golf Hotel Santa Cruz
Porto Bay Serra Golf Hotel
Porto Bay Serra Golf Santa Cruz
PortoBay Serra Golf Hotel Santa Cruz
PortoBay Serra Golf Hotel
PortoBay Serra Golf Santa Cruz
Porto Bay Serra Golf
PortoBay Serra Golf Hotel
PortoBay Serra Golf Santa Cruz
PortoBay Serra Golf Hotel Santa Cruz

Frequently asked questions

What is the cancellation policy at PortoBay Serra Golf?

PortoBay Serra Golf offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at PortoBay Serra Golf?

As of 27 Jun 2026, prices found for a 1-night stay for 2 adults at PortoBay Serra Golf on 28 Jun 2026 start from NZ$281, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at PortoBay Serra Golf?

Yep, PortoBay Serra Golf has a free self car park.

Are there any beaches close to PortoBay Serra Golf?

The closest beach to PortoBay Serra Golf is Palmeiras Beach (4.6 km).

Is there a spa on site at PortoBay Serra Golf?

There's no onsite spa, but this property does offer services like massages.

Does PortoBay Serra Golf have a pool?

PortoBay Serra Golf has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is PortoBay Serra Golf family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that PortoBay Serra Golf is a hit with families.

Does PortoBay Serra Golf serve breakfast?

Sure does, complimentary buffet breakfast is served at PortoBay Serra Golf.

Is there a free airport shuttle available at PortoBay Serra Golf?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at PortoBay Serra Golf?

Yep, you can grab a meal at PortoBay Serra Golf's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at PortoBay Serra Golf?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at PortoBay Serra Golf?

No, only service animals are allowed.

Is there a golf course on site at PortoBay Serra Golf?

There is a golf course next to PortoBay Serra Golf.

PortoBay Serra Golf Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 197 reviews
Rating 8 - Good. 61 out of 197 reviews
Rating 6 - Okay. 13 out of 197 reviews
Rating 4 - Poor. 0 out of 197 reviews
Rating 2 - Terrible. 0 out of 197 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities
Great stay and service! Loved the architecture and facilities
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Excellent food and service. Nice happy hour. Poncha cocktail was excellent. Highly recommend this hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cosy hotel with very friendly staff
Stayed 5 nights in Apr 2023
Verified

8/10 Good

Silke

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely breakfast, indoor pool and sauna are great for colder months and rainy days. Rooms and hotel furnishings are very tasteful and pleasant. Dinner options are very good. Good base for walks and perfect for golf. Staff is sometimes hard to find, renovations were ongoing and it would have been nice to know about that upfront. Overall
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet,relaxing, and delicious breakfast. Rental car best way to explore Maderia. Note: existing hotel lot is a one way left turn only. Hotel needs to clear shrubs to see on-coming cars easer.
Stayed 9 nights in Oct 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport
Stayed 1 night in Feb 2024
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tropical environments
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jürg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for having a pleasant short but practical stay in your house. Obrigado!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Property is 15 min drive to Funchal and centrally located of renting a car on Madeira. Beware parking is limited on the property.
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Oscar

Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel is aging and not the best upkeep. The real issue is the staff that are rude. Whilst we were there, there was renovation and drilling in front of our door from 9:30 and they created water damage in one of the common rooms downstairs so we were unable to use it. After the first day. For this they made a gesture. However, overall experience was definitely not up to standard.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
There's nothing special to do in the mountain area and the morning is pretty cloudy without view, also there's no view from the room. I expected to have better aroma in the room and in the pool and lobby area. The bad was soft and comfortable, the bath kit was nice, and the breakfast was good.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Nikki

Liked: Cleanliness
Staff were nice and tried to please but service was slow. Difficult to get staff attention in the restaurant. The hotel was nice but the area was quite desolate. Very limited options for eating (1 village diner, and a couple of bars) The golf nearby was excellent and the pick up service was helpful. We didn’t have a hire car and getting around was hard. We really relied on the pick ups for the guided Levada walks
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Arno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Hervorragende Unterkunft mit Pool, Sauna, Billard-& Fernsehzimmer + Freundliches Personal + Großzügiges Zimmer + Hervorragendes Frühstück - Lage etwas ab vom Schuss - sehr 'singfreudiger' Hahn in der Nachbarschaft
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben uns sehr wohl gefühlt! Sehr gutes Hotel, sehr gutes Personal, großartiges Frühstück! Das Bett war für mich persönlich zu weich, aber das ist Geschmachssache... Wir waren nur zwei Nächte da, wir wären gern länger geblieben, wenn wir nicht schon unseren Flug nach Hause hätten. Sehr empfehlenswert!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Zimmer war sehr sauber. Lage des Hotels ruhig und schön. Der Pool hat angenehme Temperatur, die Sauna ist winzig klein. Das Frühstück ist ok. aber nicht abwechslungsreich. Aufschnitt, Käse und Müsli sind recht einfach. Das Personal sehr freundlich. Einige Startpunkte für Wanderungen sind gut zu erreichen.
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

cédric

Tout ok Bon buffet petit déjeuner
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Pernilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verkligen helt fantastiska sängar! Superbra frukost. Trevligt med pool och biljard. Det låg uppe bland bergen och inte mycket restauranger i närheten så man måste ha bil om man ska bo där. Restaurangen nekade oss på kvällen för de bara hade en kock, så man behöver boka i god tid innan.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Blanchard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Parfait sur tous les points Accueil, service, nourriture Bravo 👍
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel charmant et bien situé

Superbe halte d'une nuit dans ce charmant hotel situé dans un beau cadre naturel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuleux

Hôtel de charme en altitude dans un lieu d’exception. Notre chambre était spacieuse, confortable et très agréable. Je recommande de prendre le thé sur place avec les scones et gâteaux faits maison. Nourriture excellente et service impeccable. Tout était parfait.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes gut ausgestattetes Hotel. Frühstück und Abendessen waren klasse. Parkplätze direkt vor Hotel. Angestellten waren freundlich. Einziges Manko wären die etwas hellhörigen Zimmertüren.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

CHRISTOPHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel calme, le service peut être amélioré

Hotel au calme, bien entretenu et propre. Un peu en dessous en terme de service : pas de restauration le soir sans réservation préalable, petit déjeuner un peu tardif à partir de 8h.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Schönes Landhotel mit Macken!

Schönes Hotel am Land, aber: Zu wenig Sitzplätze im Restaurant (als Hotelgäste konnten wir am Nachmittag für das Abendessen keinen Tisch mehr für 2 Personen reservieren), das Hallenbad hat eine schlechte bzw. gar keine Lüftung (von der Decke tropft es dauernd herunter) und zu wenige Liegen, wir hatten ein Zimmer im "Turm", das ohne Lift nur über eine halsbrecherische Stiege erreichbar war und das Hinauf- und Hinuntertragen der Koffer war eine schweißtreibende Angelegenheit (es gab auch kein Gepäckservice). Ansonsten Zimmer, Frühstück und 1 x Essen im Hotel bezüglich Preis-/Leistung in Ordnung.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

THIERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cadre calme et verdoyant, tres bon petit dejeuner, parking, piscine couverte chauffee, petits commerces et resto à qques minutes a pieds.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Mirko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, posizione tranquilla, personale gentile e molto efficace noi abbiamo avuto una problema con la nostra camera e in poco tempo ci hanno dato un'altra camera.
Stayed 8 nights in Aug 2024