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Santa Cruz Village Hotel

4.0 star property

Photo gallery for Santa Cruz Village Hotel

A reception area with a glass door leading to a garden, two red chairs, a large vase, and a potted plant.
A hallway with ornate mirrors, potted plants, and a red ottoman.
A pool area with lounge chairs and umbrellas, a modern building labeled "Santa Cruz Village Hotel," and a clear sky.
Interior
A hotel entrance with large glass doors, a sign indicating a 3-star rating, and a garden with pink flowers in the foreground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Rua do Bom Jesus, n°22, Santa Cruz, 9100-152
  • Place, Palmeiras Beach
    ‪5 min walk‬
  • Place, Aquaparque Madeira
    ‪10 min walk‬
  • Place, Funchal Marina
    ‪18 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪2 min drive‬

Room options

View all photos for Standard Double or Twin Room

A modern hotel room with a large bed, a bedside lamp, and two framed pictures on the wall.

Standard Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A hotel room with a bed, a desk, a television, and a bathroom visible through an open door.

Superior Double or Twin Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Santa Cruz

A family-friendly stay in Santa Cruz awaits you at Santa Cruz Village Hotel. Within a 5-minute stroll you'll find Palmeiras Beach and Aquaparque Madeira within a 20-minute walk. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Loural, serves local cuisine and is open for breakfast, lunch and dinner. Engenho is the hotel's own lobby lounge. Enjoy the gym and pool loungers as well as access to bike hire. Business amenities include a meeting room, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also limited parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 4-property class Santa Cruz hotel, attractions include Funchal Farmers Market and Town Square.

What's nearby

  • Palmeiras Beach - 5 min walk - 0.5 km
  • Aquaparque Madeira - 10 min walk - 0.9 km
  • Funchal Farmers Market - 17 min drive - 18.2 km
  • Town Square - 17 min drive - 18.6 km
  • Funchal Marina - 18 min drive - 18.9 km

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 3 min drive

Restaurants

  • ‪Bites & Beer By Coral - ‬7 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Cockpit Restaurant Bar - ‬7 min drive
  • ‪A Chama - ‬5 min drive
  • ‪Saudade Madeira Café - ‬3 min drive

About this property

Santa Cruz Village Hotel

Santa Cruz Village Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, a library, and a terrace are also featured at the family-friendly Santa Cruz Village Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Santa Cruz hotel.

  • 1 building
  • 40 guestrooms or units
  • 4 levels
  • Built in 1996
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Santa Cruz Village Hotel offers 40 accommodations with a safe and free toiletries. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include a shower.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Engenho
  • Loural

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Books
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10 per room (one-way)
  • In-room safe fee: EUR 1.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in.

Property is also known as

Hotel Santa Catarina Santa Cruz
Santa Catarina Hotel
Santa Catarina Santa Cruz
Santa Cruz Village
Santa Cruz Village Hotel Hotel
Santa Cruz Village Hotel Santa Cruz
Santa Cruz Village Hotel Hotel Santa Cruz

Frequently asked questions

What is the cancellation policy at Santa Cruz Village Hotel?

Santa Cruz Village Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Santa Cruz Village Hotel?

Yep, Santa Cruz Village Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Santa Cruz Village Hotel?

Yep, Santa Cruz Village Hotel is a short 4-minute walk from Palmeiras Beach. Fun beach activities include fishing.

Is there a spa on site at Santa Cruz Village Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Santa Cruz Village Hotel have a pool?

Santa Cruz Village Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Santa Cruz Village Hotel have a waterslide?

No, there is no waterslide at Santa Cruz Village Hotel, but Aquaparque Madeira is a short 16-minute walk away.

What makes Santa Cruz Village Hotel a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Santa Cruz Village Hotel.

Is Santa Cruz Village Hotel family-friendly?

You bet! With amenities such as babysitting services and an arcade, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Santa Cruz Village Hotel is a hit with families.

Is there a free airport shuttle available at Santa Cruz Village Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Santa Cruz Village Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Santa Cruz Village Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Santa Cruz Village Hotel?

No, pets are not allowed.

Santa Cruz Village Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 70 out of 103 reviews
Rating 8 - Good. 29 out of 103 reviews
Rating 6 - Okay. 4 out of 103 reviews
Rating 4 - Poor. 0 out of 103 reviews
Rating 2 - Terrible. 0 out of 103 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the money and very convenient to the airport. Enjoyed the included breakfast too.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this hotel previously. The Staff are very friendly and Helpful. The Hotel has more than ample facilities and is just a short walk (3-4 minutes) from the Vibrant Santa Cruz Village centre. Loved our stay and would recommend this Hotel anytime. To all the Staff….Obrigado⭐️
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and Convenient Hotel

Very convenient for the airport, good breakfast. Easy walk into town which was pretty quiet.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything from the room to all the staff
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location in a lovely village. Not necessary, but would have liked to have a small fridge and kettle in the room. Staff super friendly and helpful.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Mhairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, should have stayed longer!

We stayed one night before our very early flight home to Edinburgh. The hotel was great, the staff lovely and very helpful. Santa Cruz is also a nice village and we wished we’d stayed a little longer. We had the afternoon, walked around the village a bit, chilled in the pool. They booked a taxi for us which was on the meter so not over priced and provided a takeaway breakfast.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the local amenities and transport. Hotel was lovely and clean and the hotel library had a beautiful cave with plants. The coffee was awful but there was a nice cafe next door
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Rebecca Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weeks stay. Breakfast was large and lots of choice. Staff very friendly and helpful. The hotel was very clean. There was a bus stop one minute away to get to the city or other areas and very efficient and reasonable. They run quite late. there is an express bus to Funchal that misses all the little stops that is worth knowing about as it's only 20 minutes. Pool was clean, although not heated so couldn't utilise it as much as I had hoped to, although I imagine most of the year it's not needed. Great views of the planes too. Would highly recommend.
Stayed 7 nights in Feb 2024
Verified

8/10 Good

Tatjana

Liked: Cleanliness, staff & service
Das Personal ist gut, die Zimmer sind sauber. Die Matratzen sind leider nicht 4 Sternen.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Apenas fiquei por tres dias mas adorei. Toda a staff foi adoravel
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Beste keuze nabij luchthaven

Op 5 min met taxi tot luchthaven. Ondanks ligging toch rustig in kamer. Zeer gezellig dorpje om avond voor terugvlucht rond te lopen / te dineren. Kamer ok, matras wel redelijk slecht. Om 5am werd nog lekker ontbijt voorzien, top gedaan.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Santa Cuz Village

O Hotel está bem localizado numa bonita vila e está bem arranjado, no entanto, há detalhes importantes em falha como p.e. os quartos não terem cofre, mini frigorífico nem máquina de café o que é tipico em hoteis de 4 estrelas. Outro aspeto que considero uma falha também é o serviço e variedade do pequeno almoço. Contudo o staff era simpático e o hotel é moderno.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Bertin

Liked: Cleanliness, staff & service, property conditions & facilities
Près de tout
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait bon rapport qualité prix

J’ai adorée mon séjour , bien situé près de l’aéroport Service client parfait
Stayed 1 night in Feb 2023
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé à pieds des restaurants et de la mer.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

jean paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon plan pour les arrivées et départs de madère Hôtel très propre chambre spacieuse
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel

Nous sommes arrivés à l'hôtel à pieds après 20 minutes de marche en pleine nuit mais le personnel était top. Chambre de belle taille, propre, confortable. Piscine fraîche mais agréable, qui aurait besoin de quelques coups d'épuisette. Le petit déjeuner est juste parfait ! Nous sommes partis tôt le matin, 8€ de taxi jusqu'à l'aéroport, commandé très gentiment par l'accueil. Je recommande
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel

Très bon hôtel. Excellent rapport qualité /prix. Très grande chambre très confortable, très propre. Personnel aimable et efficace. Très bon petit déjeuner. Très proche de l’aéroport, très pratique. A conseiller
Stayed 1 night in May 2022
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and clean, close to airport

Great for an overnight stay near the airport.
Stayed 1 night in Feb 2022
Verified

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good location for exploring the island by car.
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia village hotel sta cruz

Hotel moderno com boa relação preço qualidade. Pequeno almoço simples mas com o essencial. Recomendo.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilha

Estadia excelente: já conhecíamos o hotel e retornamos sempre para lá pois além das instalações serem ótimas o atendimento é excelente! Equipe está de parabéns. Todos muito atenciosos
Stayed 9 nights in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien mais un peu chère

Bien, dommage piscine petite et proche de la route, l'aéroport n'est pas gênant
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien site proche du Centre de village.
Stayed 1 night in Jun 2021