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Insotel Fenicia Prestige Suites & Spa

5.0 star property
Elegant beach hotel and outdoor pool

Photo gallery for Insotel Fenicia Prestige Suites & Spa

Outdoor pool
Property preview
Meeting facility
Lobby sitting area
3 restaurants, breakfast, lunch served; Laotian cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Gym

Explore the area

View map
Calle Narcisos, Santa Eulalia del Rio, Ibiza, 7840
  • Place, Platja de Santa Eulàlia
    ‪8 min walk‬
  • Place, Puig de Missa
    ‪11 min walk‬
  • Place, Marina Santa Eulalia
    ‪18 min walk‬
  • Airport, Ibiza (IBZ)
    ‪27 min drive‬

Room options

View all photos for Junior Studio Suite, Balcony

Premium bedding, down duvets, minibar, in-room safe

Junior Studio Suite, Balcony

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Jetted Tub (Prestige Solarium)

Junior Suite, Jetted Tub (Prestige Solarium)

Junior Suite, Jetted Tub (Prestige Solarium)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Family Suite, Connecting Rooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Premium bedding
  • 98 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed, 2 Double Sofa Beds and 2 Twin Beds

View all photos for Deluxe Room, Balcony, Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Ceiling fan
Blackout curtains
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Studio Suite, Balcony, Sea View

Junior Studio Suite, Balcony, Sea View

Junior Studio Suite, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Ceiling fan
  • 49 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Balcony

View from room

Deluxe Room, Balcony

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Ceiling fan
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite | Bathroom

Superior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Premium bedding
Down duvet
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Santa Eulalia del Rio

A luxury stay in Santa Eulalia del Rio awaits you at Insotel Fenicia Prestige Suites & Spa. You'll be 6.8 km (4.2 mi) from Punta Arabi Hippy Market and 7 km (4.3 mi) from Golf Club Ibiza. Highlights at this beach hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Prestige Spa Ibiza can include deep-tissue massages, hydrotherapy and reflexology along with access to the sauna and hot tub. The buffet restaurant, Buffet Fenicia, serves Laotian cuisine and is open for breakfast. Ibosim Bistro Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, sauna and kids' swimming pool as well as access to a playground. 2906 square feet (270 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Santa Eulalia del Rio hotel include Las Dalias Hippy Market and Port of Ibiza.

What's nearby

  • Platja de Santa Eulàlia - 8 min walk - 0.7 km
  • Puig de Missa - 11 min walk - 1.0 km
  • Etnological Museum - 11 min walk - 1.0 km
  • Marina Santa Eulalia - 18 min walk - 1.5 km
  • Palacio de Congresos de Ibiza - 5 min drive - 2.8 km

Getting around

  • Ibiza (IBZ) - 23 min drive

Restaurants

  • ‪La Llama - ‬9 min walk
  • ‪Hambrë - ‬13 min walk
  • ‪O Galego - ‬12 min walk
  • ‪Passion - ‬10 min walk
  • ‪Atenea - ‬13 min walk

About this property

Insotel Fenicia Prestige Suites & Spa

Elegant beach hotel and outdoor pool
Insotel Fenicia Prestige Suites & Spa offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2906 square feet (270 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the luxury Insotel Fenicia Prestige Suites & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Santa Eulalia del Rio hotel is smoke free.

  • 172 guestrooms or units
  • 3 dining venues
  • 2906 sq ft of conference space
  • 270 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Insotel Fenicia Prestige Suites & Spa offers 172 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Santa Eulalia del Rio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Prestige Spa Ibiza. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 40 for adults and EUR 20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Buffet Fenicia
  • Ibosim Bistro Bar
  • Sa Talassa
  • Tanit

Things to do

  • Children's pool
  • Full-service spa
  • Golf
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,906 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 40 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Eurocard, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Insotel Fenicia
Insotel Fenicia Prestige Suit
Insotel Fenicia Prestige Suites Hotel Santa Eulalia del Rio
Insotel Fenicia Prestige Suites Santa Eulalia del Rio
Insotel Fenicia Prestige Suites & Spa Hotel
Insotel Fenicia Prestige Suites & Spa Santa Eulalia del Rio

Frequently asked questions

What is the cancellation policy at Insotel Fenicia Prestige Suites & Spa?

Insotel Fenicia Prestige Suites & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Insotel Fenicia Prestige Suites & Spa?

Yep, Insotel Fenicia Prestige Suites & Spa has a free self car park.

Are there any beaches close to Insotel Fenicia Prestige Suites & Spa?

Yep, Insotel Fenicia Prestige Suites & Spa is a short 10-minute walk from Platja de Santa Eulàlia. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at Insotel Fenicia Prestige Suites & Spa?

Yep, Prestige Spa Ibiza is available for guests. It has a hot tub and a sauna. You'll enjoy services like sports massages.

Does Insotel Fenicia Prestige Suites & Spa have a pool?

Insotel Fenicia Prestige Suites & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Insotel Fenicia Prestige Suites & Spa?

Insotel Fenicia Prestige Suites & Spa features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs and premium bedding.

What makes Insotel Fenicia Prestige Suites & Spa a romantic place to stay?

A hot tub and ocean-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Insotel Fenicia Prestige Suites & Spa.

Are there hot tubs in the rooms at Insotel Fenicia Prestige Suites & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Insotel Fenicia Prestige Suites & Spa serve breakfast?

Yep, buffet breakfast is on offer weekdays between 7:30 AM and 10:30 AM and on weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Insotel Fenicia Prestige Suites & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Insotel Fenicia Prestige Suites & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Insotel Fenicia Prestige Suites & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Insotel Fenicia Prestige Suites & Spa?

No, pets are not allowed.

Insotel Fenicia Prestige Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 279 out of 414 reviews
Rating 8 - Good. 105 out of 414 reviews
Rating 6 - Okay. 13 out of 414 reviews
Rating 4 - Poor. 8 out of 414 reviews
Rating 2 - Terrible. 9 out of 414 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Michael, Romsey

Stayed 1 night in Jul 2025

4/10 Poor

Katherine

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The staff is poor. The cleaning personnel was poor the rooms were not properly cleaned and we left behind some stuffed animals and they disappeared and were not found afterwards.
Stayed 4 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Manuel

Stayed 3 nights in Jul 2025

10/10 Excellent

VICTORIA ELLEN

Stayed 7 nights in Jun 2025

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stylish with great people looking after you.
Stayed 6 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel - comfy beds, lovely roof terrace with Jacuzzi bath, amazing pool area and sunbeds, and short walking distance to Santa Eularia.
Stayed 5 nights in May 2025

4/10 Poor

Nagham

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Definitely not five star standard. Housekeeping rarely frequented and a tissue left on the floor at the beginning of our stay was never removed. We had to have daily battles to replace complimentary water. Reception attitude hostile. Check-in was done without a smile or a greeting. Water pressure was low. A machine in the ceiling, keep the room noisy and disrupted sleep. Stay here if you want to be disappointed.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jack

Stayed 2 nights in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 7 nights in Sep 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities
Always lovely staff
Stayed 7 nights in Sep 2024

2/10 Terrible

Patrick

Stayed 2 nights in Sep 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good

Overall good. A couple of disappointments. The spa pool was luke warm at best both inside and out and overall the hotel could use some updating. The aircon in the room worked but not particularly effectively. We had a rooftop room with a hot tub which was enjoyable but you need to plan for use as you need to fill it up yourself which takes a good 30 mins + Excellent location and staff. Breakfast was superb. Thoroughly enjoyed the main pool
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - highly recommend
Stayed 7 nights in Aug 2024

10/10 Excellent

Jean-Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a great 4 night stay. Good location and only a short walk to the beachfront with plenty of restaurants to choose from. Breakfast buffet was excellent. Room was clean and comfortable. Staff were pleasant and attentive. Our only issue as with most hotels was the need to secure a sunbed early in the morning
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in a lovely location
Stayed 5 nights in Aug 2024

10/10 Excellent

Lazaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel and staff,
Stayed 5 nights in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay we’ve just had, we were absolutely over the moon on arrival when we’re shown to our room to realise we had been upgraded to the Presidencial suite. We enjoyed an afternoon in the spa during our stay which was lovely. All the staff are impeccably polite and helpful. Thank you so much, we will be back again soon.
Stayed 3 nights in Aug 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

6/10 Okay

David

Travelled with group
Liked: Cleanliness, room comfort

Not a 5* hotel

Good size rooms but a little tired. Not a 5* hotel Staff very friendly Good location
Stayed 3 nights in Jul 2024

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy
Stayed 3 nights in Jul 2024

2/10 Terrible

Carl

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very poor customer service and rude manager
Stayed 1 night in Jul 2024

10/10 Excellent

Jules

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in great location. Lovely walk along seafront to numerous bars and restaurants. Hotel is very well run and maintained. Rooms great and pool area really nice. Added bonus of the spa too. Very impressed overall with value and quality. Staff all very helpful and friendly.
Stayed 3 nights in Jul 2024