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Hilton Santa Fe Historic Plaza

4.0 star property
Convenient ski access, steps away from Lensic Performing Arts Center

Photo gallery for Hilton Santa Fe Historic Plaza

Lobby
Seasonal outdoor pool
Exterior
Reception
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$227
includes taxes & fees
7 Jan - 8 Jan 2026

Explore the area

View map
100 Sandoval St, Santa Fe, NM, 87501
  • Place, Georgia O'Keefe Museum
    ‪2 min walk‬
  • Place, Santa Fe Plaza
    ‪3 min walk‬
  • Place, Loretto Chapel
    ‪5 min walk‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(64 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Direct Pool Access)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed (Direct Pool Access)

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Pool View

View from room

Deluxe Room, 2 Double Beds, Pool View

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

View from room

Deluxe Room, 1 King Bed, Pool View

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Accessible (Direct Pool Access)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds, Accessible (Direct Pool Access)

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Non Smoking (Casita)

42-inch flat-screen TV with satellite channels, TV

Room, 1 Bedroom, Non Smoking (Casita)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Down duvet
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Non Smoking (Casita)

42-inch flat-screen TV with satellite channels, TV

Room, 2 Bedrooms, Non Smoking (Casita)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Down duvet
  • 74 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Allergy Friendly

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Allergy Friendly

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Allergy Friendly, Pool View

View from room

Deluxe Room, 2 Double Beds, Allergy Friendly, Pool View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Allergy Friendly

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Allergy Friendly

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Allergy Friendly, Pool View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Allergy Friendly (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Allergy Friendly (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Santa Fe

Hilton Santa Fe Historic Plaza puts you in the heart of Santa Fe, within steps of Lensic Performing Arts Center and Georgia O'Keefe Museum. Highlights at this ski hotel include a restaurant, Access to hot tub and a 24-hour business centre. .The restaurant, ORTIZ, is open for breakfast, lunch and dinner. Enjoy the gym and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of a ski shuttle. .Sights within a short walk of this Downtown Santa Fe hotel include New Mexico Museum of Art and Santa Fe Plaza.

What's nearby

  • Lensic Performing Arts Center - 1 min walk - 0.0 km
  • Georgia O'Keefe Museum - 2 min walk - 0.2 km
  • Santa Fe Plaza - 3 min walk - 0.3 km
  • Loretto Chapel - 5 min walk - 0.5 km
  • Cathedral Basilica of Saint Francis of Assisi - 7 min walk - 0.6 km

Getting around

  • Santa Fe Depot - 8 min walk
  • Albuquerque International Sunport (ABQ) - 64 min drive

Restaurants

  • ‪Coyote Cafe & Rooftop Cantina - ‬3 min walk
  • ‪Boxcar SF - ‬3 min walk
  • ‪Il Vicino Wood Oven Pizza - ‬1 min walk
  • ‪Henry & The Fish - ‬1 min walk
  • ‪Tia Sophia's - ‬1 min walk

About this property

Hilton Santa Fe Historic Plaza

Convenient ski access, steps away from Lensic Performing Arts Center
Relax in the hot tub after a day on the slopes or enjoy the use of a fitness centre. This hotel's ski shuttle (surcharge) will get you to the slopes in no time.

There's a restaurant on site. Public spaces have free WiFi and wired Internet. For a fee, parking is available.

This Santa Fe hotel is smoke free.

  • 158 guestrooms or units
  • 3 levels
  • 4000 sq ft of conference space
  • 372 sq. m of conference space
  • Built in 1972
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hilton Santa Fe Historic Plaza offers 158 accommodations with a safe and free newspapers. Pillowtop beds feature down duvets and premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Santa Fe hotel provides complimentary wired Internet access. 42-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Eldorado Hotel & Spa
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4.4 out of 5, Excellent, 1,018 reviews
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includes taxes & fees
4 Jan - 5 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Ski shuttle (surcharge)
  • Parking on site (USD 31 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 19.75 per person
  • A restaurant

Restaurants on site

  • ORTIZ

Things to do

  • Art gallery
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 4,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 1 May:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 95 per pet, per stay (maximum USD 50.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 19.75 per person
  • Self-parking fee: USD 31 per night (in/out privileges)
  • Pet fee: USD 95 per pet, per stay (maximum USD50.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in April and close in August.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Historic Hotel Santa Fe Plaza
Hilton Santa Fe Historic Plaza
Hilton Santa Fe Plaza
Historic Santa Fe Plaza
Hilton Hotel Santa Fe
Hilton Santa Fe Historic Plaza Hotel Santa Fe
Hilton Santa Fe Historic Plaza Hotel
Hilton Historic Plaza Hotel
Hilton Historic Plaza
Hilton Santa Fe Historic Plaza Hotel
Hilton Santa Fe Historic Plaza Santa Fe
Hilton Santa Fe Historic Plaza Hotel Santa Fe

Frequently asked questions

What is the cancellation policy at Hilton Santa Fe Historic Plaza?

Hilton Santa Fe Historic Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Santa Fe Historic Plaza?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Hilton Santa Fe Historic Plaza on 7 Jan 2026 start from NZ$226.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Santa Fe Historic Plaza?

Yep, Hilton Santa Fe Historic Plaza has a self car park with in/out privileges for USD 31 per night. A self car park is also available, for a fee.

Does Hilton Santa Fe Historic Plaza have a pool?

Hilton Santa Fe Historic Plaza has a seasonal outdoor pool. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from April to August).

What makes Hilton Santa Fe Historic Plaza a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Santa Fe Historic Plaza.

Does Hilton Santa Fe Historic Plaza serve breakfast?

You bet, full brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Santa Fe Historic Plaza?

No, Hilton Santa Fe Historic Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Santa Fe Historic Plaza?

Yep, you can grab a meal at Hilton Santa Fe Historic Plaza's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Santa Fe Historic Plaza?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Santa Fe Historic Plaza Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 477 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

Seth

Travelled with family
Liked: Cleanliness, amenities
Staff was great. Very welcoming. Comfortable beds . Breakfast buffet was good . Can’t beat the location ! Walkable to every place. Will definitely go back again . Great week spent at hotel
Stayed 6 nights in Sep 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked every thing about the hotel, except there is no good view of the mountains. Everything else is great. Great location, easy walk to the plaza. Clean rooms, friendly and helpful staff. Easy parking.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located near center of - everything. Large rooms although fixtures can use updates with more plug-in devices. Friendly staff. Quiet Coffee bar could be out longer. Great hotels usually offer coffee downstairs for most of the day. Very reasonably priced
Stayed 3 nights in Sep 2025

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk Wes and I’m sorry I forgot the other gentleman’s name, we’re so friendly and helpful. The rooms were well appointed.
Stayed 3 nights in Sep 2025

2/10 Terrible

Connie

Disliked: Staff & service, property conditions & facilities, room comfort

Don't Stay Here!

The worst Hilton I have ever stayed at. -Was not given the room type I reserved -Room was extremely dark even with all the lights on. Could not leave the curtains open due to the proximity of the parking lot staff -No clock in room -Towels did not match -In room coffee creamer curdled in coffee -Mold in bathroom sink -Thin walls -Large pool only had 3 shade umbrellas. One of them was broken. -Very unprofessional staff. Several people inline at the desk. A women goes to the front of the line and carries on a personal conversation with the desk clerk. The desk clerk turns to the people in line and says "she is a VIP guest". Security guard YELLED at pool guests to move their chairs at least 3 feet from the pool. -I requested a reduced rate on my room and received no response.
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

April

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
The room was pleasant, except it was too dark. All the lights were dim, too low to read. The restaurant was also pleasant, but the main dining room was closed and there was cleaning equipment visible. When I inquired, I was told the room was closed - but it was visible from the bar. Tacky
Stayed 1 night in Sep 2025

6/10 Okay

Stephen

Stayed 1 night in Aug 2025

10/10 Excellent

Julie, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect- Everyone was so nice
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk to stores, sites and restaurants. Nice friendly staff. Well maintained property. We will stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
All was wonderful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff working were very pleasant and helpful.
Stayed 3 nights in Sep 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Lorelei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very nice visit. Located walking distance to plaza. Hallways and room very dark but that kind of goes with the Southwest motif.
Stayed 4 nights in Sep 2025

6/10 Okay

Lori, San Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location was perfect being adjacent to the downtown area. We were able to walk to museums and restaurants. My complaint was regarding customer service. I wanted to swim in the pool before my husband and I began our day of sightseeing. I went to the pool at 8:00 in the morning only to find it locked. Nowhere were there posted hours. I then went to the lobby to ask when it would open, I was told 9:00. As I am wearing my bathing suit, and have my water weights with me I asked if it would be possible to open the pool for me. I was told “No, the rule is that the pool doesn’t open until 9:00 and you have to follow the rules.” My experience with hotel swimming pools is that generally they are open from 7:00 to 10:00. And, what was the big deal if the pool was opened an hour sooner. It’s not as if there are life guards. The young woman needs a professional development class on how to speak to a customer.
Stayed 3 nights in Sep 2025

8/10 Good

Martin

Travelled with family
Liked: Amenities
As With most thing New Mexico, the landscaping around the hotel was really just natural weeds. There had been no attempt to remove the roots and add mulch. The tops were trimmed with a string trimmer and left where they fell. Most of the hotel was clean. However in our room the shower grout showed obvious signs of mildew. Especially in the corners. The hotel staff were great.
Stayed 3 nights in Sep 2025

6/10 Okay

Ruben

Liked: Cleanliness
Did not like paying for parking. Rooms were very dark.
Stayed 3 nights in Sep 2025

10/10 Excellent

Clayton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Toni

Travelled with family
Housekeeping was lazy - no toilet paper - not enough towels - no restaurant service - patio furniture had not cushions.
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Anna Belle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing no light bulbs carpet not vacuumed coffee pot not working dirty window..very rude night mgr Merrick was his name...
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay! Steps from the plaza and great restaurants nearby. I was given a free up grade and the room was beautiful! Would highly recommend:)
Stayed 2 nights in Aug 2025