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Hilton Santa Fe Historic Plaza

4.0 star property
Convenient ski access, steps away from Lensic Performing Arts Center

Photo gallery for Hilton Santa Fe Historic Plaza

Seasonal outdoor pool
Exterior
Lobby
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
  • Air conditioning
The current price is NZ$330
includes taxes & fees
11 May - 12 May

Explore the area

Map
100 Sandoval St, Santa Fe, NM, 87501
  • Georgia O'Keefe Museum
    ‪2 min walk‬
  • Santa Fe Plaza
    ‪3 min walk‬
  • Loretto Chapel
    ‪5 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪17 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Direct Pool Access)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed (Direct Pool Access)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Allergy Friendly

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Allergy Friendly, Pool View

View from room

Deluxe Room, 2 Double Beds, Allergy Friendly, Pool View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Bedrooms, Non Smoking (Casita)

42-inch flat-screen TV with satellite channels, TV

Room, 2 Bedrooms, Non Smoking (Casita)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
  • 74 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Bedroom, Non Smoking (Casita)

42-inch flat-screen TV with satellite channels, TV

Room, 1 Bedroom, Non Smoking (Casita)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

View from room

Deluxe Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking, Pool View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Allergy Friendly

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Allergy Friendly, Pool View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Pool View

View from room

Deluxe Room, 2 Double Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Allergy Friendly (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Allergy Friendly (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Accessible (Direct Pool Access)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds, Accessible (Direct Pool Access)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Santa Fe

Hilton Santa Fe Historic Plaza puts you in the heart of Santa Fe, within steps of Lensic Performing Arts Center and Georgia O'Keefe Museum. Highlights at this ski hotel include a restaurant, Access to hot tub and a 24-hour business centre. .The restaurant, ORTIZ, is open for breakfast, lunch and dinner. Enjoy the gym and seasonal outdoor swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of a ski shuttle. .Sights within a short walk of this Downtown Santa Fe hotel include New Mexico Museum of Art and Santa Fe Plaza.

What's nearby

  • Lensic Performing Arts Center - 1 min walk - 0.0 km
  • Georgia O'Keefe Museum - 2 min walk - 0.2 km
  • Santa Fe Plaza - 3 min walk - 0.3 km
  • Loretto Chapel - 5 min walk - 0.5 km
  • Cathedral Basilica of Saint Francis of Assisi - 7 min walk - 0.6 km

Getting around

  • Santa Fe Depot - 8 min walk
  • Albuquerque International Sunport (ABQ) - 64 min drive

Restaurants

  • ‪Tia Sophia's - ‬1 min walk
  • ‪Henry & The Fish - ‬1 min walk
  • ‪Coyote Cafe - ‬3 min walk
  • ‪Gruet Tasting Room - ‬4 min walk
  • ‪Thunderbird Bar & Grill - ‬3 min walk

About this property

Hilton Santa Fe Historic Plaza

Convenient ski access, steps away from Lensic Performing Arts Center
Relax in the hot tub after a day on the slopes or enjoy the use of a fitness centre. This hotel's ski shuttle (surcharge) will get you to the slopes in no time.

There's a restaurant on site. Public spaces have free WiFi and wired Internet. For a fee, parking is available.

This Santa Fe hotel is smoke free.

  • 158 guestrooms or units
  • 3 levels
  • 4000 sq ft of conference space
  • 372 sq. m of conference space
  • Built in 1972
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Hilton Santa Fe Historic Plaza offers 158 accommodations with a safe and free newspapers. Pillowtop beds feature down duvets and premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Santa Fe hotel provides complimentary wired Internet access. 42-inch flat-screen televisions come with premium satellite channels. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

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Lobby lounge

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 1,196 reviews
The price is NZ$345
includes taxes & fees
28 May - 29 May
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Ski shuttle (surcharge)
  • Parking on site (USD 31 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 19.75 per person
  • A restaurant

Restaurants on site

  • ORTIZ

Things to do

  • Art gallery
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 4,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 1 May:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 95 per pet, per stay (maximum USD 50.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 19.75 per person
  • Self-parking fee: USD 31 per night (in/out privileges)
  • Pet fee: USD 95 per pet, per stay (maximum USD50.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in April and close in August.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Historic Hotel Santa Fe Plaza
Hilton Santa Fe Historic Plaza
Hilton Santa Fe Plaza
Historic Santa Fe Plaza
Hilton Hotel Santa Fe
Hilton Santa Fe Historic Plaza Hotel Santa Fe
Hilton Santa Fe Historic Plaza Hotel
Hilton Historic Plaza Hotel
Hilton Historic Plaza
Hilton Santa Fe Historic Plaza Hotel
Hilton Santa Fe Historic Plaza Santa Fe
Hilton Santa Fe Historic Plaza Hotel Santa Fe

Frequently asked questions

What is the cancellation policy at Hilton Santa Fe Historic Plaza?

Hilton Santa Fe Historic Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Santa Fe Historic Plaza?

As of 8 May 2025, prices found for a 1-night stay for 2 adults at Hilton Santa Fe Historic Plaza on 11 May 2025 start from NZ$329.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Santa Fe Historic Plaza?

Yep, Hilton Santa Fe Historic Plaza has a self car park with in/out privileges for USD 31 per night.

Does Hilton Santa Fe Historic Plaza have a pool?

Hilton Santa Fe Historic Plaza has a seasonal outdoor pool. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from April to August).

What makes Hilton Santa Fe Historic Plaza a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Santa Fe Historic Plaza.

Does Hilton Santa Fe Historic Plaza serve breakfast?

You bet, full brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Santa Fe Historic Plaza?

No, Hilton Santa Fe Historic Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Santa Fe Historic Plaza?

Yep, you can grab a meal at Hilton Santa Fe Historic Plaza's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Santa Fe Historic Plaza?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Santa Fe Historic Plaza Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 478 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Celeste

Business traveller
Liked: Cleanliness, amenities
Great service, clean rooms, sweet refreshments, great location, reasonable rates. Me only complaint would be that the room was warm, and we couldn't cool it down.
Stayed 1 night in Feb 2025

10/10 Excellent

Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
slay
Stayed 2 nights in Jan 2025

4/10 Poor

Joanne

Liked: Cleanliness, room comfort

Check-in was super easy and the front desk staff was very friendly and helpful. I called a few days prior to our arrival asking for extra blankets and pillows to be put in the room. When we arrived to the room there were no extra blankets or pillows. I had to go back to the desk after a long day of driving and ask for extra blankets. The first morning of our stay there was NO HOT WATER for the shower. I went to the front desk to report the problem and was met with an unsympathetic front desk worker. She was rude and didn't seem to care about my problem. She didn't apologize for the problem but said she would report it to maintenance. Later when we returned late afternoon, I checked the water only to find out that there still was no hot water. I went to the front desk and requested a new room which I was given. Fortunately this room had hot water for showers! Overall we slept well. The rooms were quiet and the bed was comfy!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

8/10 Good

michael

Stayed 1 night in Nov 2024

10/10 Excellent

Meredith, crown point

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distance to downtown and shopping
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Was disappointed

While the hotel is beautiful and I love the historic charm, the hotel room wasn’t the same. The hotel room had trash in it when we arrived and I believe there was mold in the room as my family had terrible headaches to the point they were on the verge of a migraine type pain. The heater also turned on making sleep almost impossible because it was so hot and the mattresses were rock hard (and I do love a firm mattress but this was so uncomfortable. We didn’t get much rest at all for the two days we stayed. I was disappointed as it looked to be a great place to stay.
Stayed 2 nights in Jan 2025

8/10 Good

Meredith, crown point

Liked: Cleanliness, amenities
Staff was friendly and the rooms was clean
Stayed 3 nights in Jan 2025

8/10 Good

L.

Stayed 2 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cold
Stayed 2 nights in Oct 2024

6/10 Okay

Wendy, Valencia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The A/C made noise all night which kept us up. It didn't make noise during the day. Also, the sofa had stains on it and so did some of the towels. The parking was pricey per night.
Stayed 2 nights in Jan 2025

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness, staff & service
Incidentals charge at check-in was equal to the total charge for the room. I’m sure it says this somewhere in the fine print, but I was slightly shocked to pay $1200 in incidentals hold when the stay was $1200. Seems excessive. Parking is $30 per day for self park. Also excessive. Room was nice, but we were next to the water heater (or other plumbing) for the floor, so we could hear running water 24hrs a day. There’s a large homeless encampment next to the parking lot, which makes the $30 for parking even more ridiculous. For the price, we will try somewhere else next time.
Stayed 4 nights in Jan 2025

8/10 Good

Marco

Travelled with family
Disliked: Amenities
Great location! As as a historic building you expect certain things like noisy, slow working HVAC systems and AC plugs that do not work; however the main problem is the understaffing at the property where no bell man is present, and room seevice is rearely available. After I raised my complaints to the GM they did improve and make room service available and comped it, so i also have to mention that the managment did do a huge effort to improve my overall experience.
Stayed 3 nights in Jan 2025

8/10 Good

Nidhi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Promises they can't keep

We were celebrating our 15th anniversary and the hotel promised to send us chocolate covered strawberries! We were excited, unfortunately the strawberries never came. Multiple gentle reminders and requests didn't help. Finally we have up! The hotel also sent a letter to put a sign outside if we did not want room cleaning. We wanted cleaning, but the hotel just didn't check and assumed we didn't want it. Multiple asks didn't help and finally someone came to straighten our sheets. I wish it was at least done properly. Anyway, it was sad that spending at a fancy hotel like this lead to a sub optimal experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

ANTHONY

Friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

CHANG HUN

Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

It was nice
Stayed 2 nights in Dec 2024

4/10 Poor

Michele

Travelled with family
Disliked: Staff & service, amenities
Not a great bang for the buck. Tiny beds. Check in didn’t give us any info, we had to come back and ask piece by piece. Be prepared to pay $30 parking and resort fee. On top of room rate. Breakfast is also extra. So again, for the price, not worth it.
Stayed 1 night in Jan 2025

4/10 Poor

Huma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service due to a lack of staff… When housecleaning took away my towels without replacing them (!!!), it took the reception more than 90 minutes to get a set of towels to me. My room was on ground floor facing the parking lot, and the curtains wouldn’t close all the way. The TV in the room was prehistoric, and had no option to stream Netflix etc from our own smart devices!
Stayed 2 nights in Dec 2024

6/10 Okay

holly

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Checkin was not smooth

Checking in took 40 mins due to a man and his son trying to get a better rate and changing their rooms three times. The clerk wasn’t sure what he was doing so he had to call the manager on his cell phone. He should have told them that he needed to check us in since we were waiting over 40 mins. We finally left to go eat and we were too late for the restaurant.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Go for another hotel in Santa Fe.

This is the worst managed Hilton hotel ever in my experiences as a Gold Honors member.
Stayed 2 nights in Dec 2024