Grupotel Gran Vista & SPA

4.0 star property
Eco-certified hotel with 2 restaurants and 3 outdoor pools

Photo gallery for Grupotel Gran Vista & SPA

2 indoor pools, 3 outdoor pools, pool umbrellas, pool loungers
Buffet
Bar (on property)
Premium Double Room, Balcony
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Parking included
The current price is NZ$361
includes taxes & fees
13 Sept - 14 Sept

Explore the area

View map
Ctra. Artà-Alcúdia, 68, Can Picafort, Santa Margalida, Mallorca, 7458
  • Playa de Can Picafort
    ‪5 min walk‬
  • Playa de Muro
    ‪4 min drive‬
  • Alcúdia Beach
    ‪11 min drive‬
  • Palma de Mallorca (PMI)
    ‪49 min drive‬

Room options

Apartment, 1 Bedroom, Balcony (2 Adults + 1 Child)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Double Room, Balcony

7.6 out of 10
Good
(23 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Frette Italian bed sheets
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Single Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Frette Italian bed sheets
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Premium Double Room, Balcony

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Frette Italian bed sheets
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Frette Italian bed sheets
  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

Double Room, Balcony (2 adults + 1 child)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Apartment, 1 Bedroom, Balcony (2 adults + 2 children)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom, Balcony (2 adults)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

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About the area

Can Picafort

At Grupotel Gran Vista & SPA you'll be within just a 15-minute stroll of Playa de Can Picafort and Es Comú. Highlights at this eco-friendly hotel include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include sports massages, facials and body treatments along with access to the sauna and hot tub. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 2 indoor swimming pools, free water park and free kids' club plus access to bike hire. 592 square feet (55 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a free manager's reception. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Santa Margalida hotel, attractions include Playa de Muro and Alcúdia Port.

What's nearby

  • Playa de Can Picafort - 5 min walk - 0.5 km
  • Finca Pública de Son Real - 16 min walk - 1.3 km
  • Playa de Muro - 4 min drive - 4.9 km
  • Alcúdia Beach - 11 min drive - 9.8 km
  • Alcúdia Port - 14 min drive - 12.3 km

Getting around

  • Sa Pobla Station - 15 min drive
  • Palma de Mallorca (PMI) - 56 min drive

Restaurants

  • ‪Cafeteria Playa Ca'n Picafort - ‬8 min walk
  • ‪Jamaica Cocktail Bar - ‬10 min walk
  • ‪Charly's - ‬9 min walk
  • ‪Petit San Remo - ‬7 min walk
  • ‪London Pub - ‬9 min walk

About this property

Grupotel Gran Vista & SPA

Eco-certified hotel with 2 restaurants and 3 outdoor pools
Grupotel Gran Vista & SPA offers its guests a full-service spa, a complimentary water park, 3 outdoor swimming pools, and 2 indoor swimming pools. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 592 square feet (55 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the eco-certified Grupotel Gran Vista & SPA. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Santa Margalida hotel.

  • 338 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 dining venues
  • 2 coffee shops
  • 592 sq ft of conference space
  • 55 sq. m of conference space
  • Built in 2016
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Grupotel Gran Vista & SPA offers 338 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature Frette Italian sheets, down duvets and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Catalan, English, German, Italian, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) during limited hours on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Beach yoga
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Indoor pool (guest access)
  • Library
  • Mountain biking
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Volleyball
  • Waterslide

Family friendly

  • 2 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (592 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Hospital bed
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 3 buildings
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Electric bike charging
  • Lifeguards

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 123, H-PM-1903

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Grupotel Gran Vista Hotel Santa Margalida
Grupotel Gran Vista Hotel
Grupotel Gran Vista Santa Margalida
Grupotel Gran Vista
Grupotel Gran Vista & SPA Hotel
Grupotel Gran Vista & SPA Santa Margalida
Grupotel Gran Vista & SPA Hotel Santa Margalida

Frequently asked questions

What is the cancellation policy at Grupotel Gran Vista & SPA?

Grupotel Gran Vista & SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grupotel Gran Vista & SPA?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Grupotel Gran Vista & SPA on 13 Sept 2025 start from NZ$347.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grupotel Gran Vista & SPA?

Yep, Grupotel Gran Vista & SPA has a free self car park.

Are there any beaches close to Grupotel Gran Vista & SPA?

Yep, Grupotel Gran Vista & SPA is a short 8-minute walk from Playa de Can Picafort. Fun beach activities include yoga, windsurfing and fishing.

Is there a spa on site at Grupotel Gran Vista & SPA?

Yep, there is an onsite spa at Grupotel Gran Vista & SPA. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

Does Grupotel Gran Vista & SPA have a pool?

Take your pick from 3 outdoor swimming pools, 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Grupotel Gran Vista & SPA have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grupotel Gran Vista & SPA?

Grupotel Gran Vista & SPA features 3 outdoor pools, 2 indoor pools and a full-service spa.

What makes Grupotel Gran Vista & SPA a romantic place to stay?

A hot tub and al fresco dining, as well as Frette Italian sheets and private balconies in the guestrooms, help set the scene for a romantic weekend at Grupotel Gran Vista & SPA.

Does Grupotel Gran Vista & SPA serve breakfast?

Yep, buffet breakfast is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Grupotel Gran Vista & SPA?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Grupotel Gran Vista & SPA?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed during the winter.

What time are check-in & check-out at Grupotel Gran Vista & SPA?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Grupotel Gran Vista & SPA?

No, pets are not allowed.

Grupotel Gran Vista & SPA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 216 out of 452 reviews
Rating 8 - Good. 178 out of 452 reviews
Rating 6 - Okay. 35 out of 452 reviews
Rating 4 - Poor. 15 out of 452 reviews
Rating 2 - Terrible. 8 out of 452 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Seonghun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel with great price

In a great location, with a lot to offer (yoga class etc), nice multiple outside/indoor pools, nice parking lot and more. All this with a super reasonable price. Definitely will visit again!
Stayed 3 nights in May 2025

10/10 Excellent

Karolina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a lot our stay in the Granvista. It was clean, safe, quiet, lots of activities for everyone, amazing staff. Our apartment was on the top floor so we could enjoy the sun on our terrace. The kitchen was quite well equipped but there was no condiments at all. Not a big deal, but if you want to cook - you need to buy basically everything. There is plenty of big shops around with Aldi being on the other side of the road. What surprised us a bit, the tv didn’t had any Netflix or YouTube, just Spanish tv (always with dubbing). Overall we had very pleasant stay and we would recommend it for sure! Thank you! Gracias :)
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff and a good breakfast option. The indoor pool was fun and lots of activities you can book at the hotel!!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Sinclair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great Family Stay

Well appointed hotel with so many facilities. Super clean and super friendly. We thoroughly enjoyed our stay and would consider it again if in Can Picafort.
Stayed 5 nights in Apr 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massage was excellent, spa and indoor pool great for time of year (Apr), lovely staff and great hotel, will be going back! (Mini bar is available on request not automatic fyi lol)

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

8/10 Good

Sandra K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice. Location was good and within walking distance to the street market, restaraunts, beach and tour pickups. Lots of options for the in house buffets and we had some fun entertainment each night. Small issue with showers slow to drain. Bigger issue was the beds, like sleeping on a park bench and had to use the extra comforters to provide a bit of cushion. That said, my mom loved her bed.
Stayed 6 nights in Sep 2024

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was friendly and clean, the staff were helpful. The room was well aid out and spacious this particular room did not have a proper shower tray with a door or a towel rail which would have been better. The balcony view of this room was to the rear of the hotel no pleasant gardens or anything just views out over residential properties and the car park which can be a little noisy at times with cars and dogs barking etc.
Stayed 8 nights in Sep 2024

10/10 Excellent

Dominik

Stayed 5 nights in Sep 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff lovely and efficient. Good quality food. Excellent service always from lady with big dark glasses and red lipstick with always a big smile. Male waiting staff and servers of meat and fish always grumpy. Roof bar staff friendly and efficient. Our room cleaners were grumpy, but made beds and changed towels daily. If you were not up by 9.15 they hung the ‘no’ sign on your door. We did have a different lady on one occasion who did an amazing job. Did what the others do but swept and cleaned floors which the other cleaners didn’t do. She was very efficient and friendly. Lady in spa always friendly and efficient and speaks all languages very well. The snack bar by the pool run very well. Great food and great service always. Superb beach nearby with loads of restaurants and shops
Stayed 7 nights in Sep 2024

6/10 Okay

Nina

Travelled with family and small children
Liked: Staff & service, amenities
Great breakfast. Rooms small but modern. Single beds only, not ideal, pillows were awful. Room floor was not very clean on arrival. Roof top bar is stunning, a must see! Good location, great transport links for much of the island. But for me the pool & sunbathing areas were a real let down, in urgent need to refurbishment, but based on what we paid we cant complain too much. Nice time was had, but all in all due to the run down pool areas we spent most of our days at the beach or another hotel pool.
Stayed 6 nights in Aug 2024

4/10 Poor

Celina

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Convenient location next to beach and food. multiple pools, the spa was great. Advertised as a spa, but seems like a hotel for people with kids, they have concert sing alongs every night, kids screaming everywhere, the spa was a side option not the main point of the hotel. Rooms not sound proof could hear everything in halls and above. The roof was leaking, I mentioned it to the front desk and they said "we'll fix it when you leave"..no room move offered no discount not even an apology. Also mentioned before we got there my husband and I are celebrating our honeymoon and requested an amenity, nothing was offered. Every other hotel we stayed at in spain set our room up with some sort of amenity except this one. All in all would probably go back for a spa day pass, but not return to the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew Philip

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 7 nights in Jul 2024

8/10 Good

Stuart Richard

Liked: Cleanliness, property conditions & facilities
Excellent family Hotel
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful stay

The hotel was amazing, everyone so friendly and helpful. Our only criticism was the lack of salmon at meal times and the uncomfortable bed head.
Stayed 9 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel, close to the beach

Nice pool area, with plenty of selection for sunbeds. Room was spacious and clean. Close to the beach, and loads of restaurants. Some slight negatives, that prevented me from giving a 5/5 rating: - Have to pay for the safe in the room. Would have expected this to be included for free. - Nowhere to fill up water bottles. The hotel is supposed to be eco friendly, but sells plastic bottles in a vending machine. - No ice machine in hotel.
Stayed 4 nights in Jun 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for young families with nursery age children. Teenagers would be bored. Lovely grounds but pools were very cold. Not much to do at night in hotel for adults
Stayed 10 nights in Jun 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

We arrived late with our baby and the reception staff were very helpful. The lady gave us some milk so our little one would be content as it was 2am. We were taken to our room and nothing was too much trouble. All staff were helpful and pleasant. A lovely clean hotel that catered for all your needs!
Stayed 3 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Good

Air con not perfect. Attention to detail wasn't great. The lady who was there only a few days was really good and got things sorted for us as much as could, i think her name was Belen. Anyway place was clean, lovely spa and pool area's. Close to the restaurants and town.
Stayed 12 nights in May 2024

4/10 Poor

Elna E

Stayed 6 nights in Mar 2024

10/10 Excellent

Azeemah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

FRAN

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024