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HOTEL OM DOWNTOWN

2.0 star property

Photo gallery for HOTEL OM DOWNTOWN

A wooden bench in a corridor with a potted plant, a door with a number sign, and a brick wall with a mirror.
A yellow building with a large open entrance, a small seating area with a table and chairs, and a water dispenser outside.
A balcony with a yellow railing, overlooking a street with buildings and greenery.
A corridor with a tiled floor, a white wall, and a black railing.
Comfort Room, 2 Double Beds | Street view

Reviews

5.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View map
307 Palo Verde, Santa María Huatulco, Oaxaca, 70987
  • Place, El Zócalo
    ‪3 min walk‬
  • Place, Mercado Tres de Mayo
    ‪5 min walk‬
  • Place, Playa Santa Cruz
    ‪5 min drive‬
  • Airport, Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪16 min drive‬

Room options

View all photos for Economy Room, 2 Double Beds

A hotel room with two beds, a mirror, and a framed picture on the wall.

Economy Room, 2 Double Beds

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Room

Basic Room

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

Santa María Huatulco

HOTEL OM DOWNTOWN puts you in the heart of Santa María Huatulco, within just a 10-minute stroll of El Zócalo and Mercado Tres de Mayo. Highlights at this hotel include in-room free WiFi and Smart TVs. .This hotel offers free WiFi in public areas. .Attractions within a 30-minute walk of this Crucecita hotel include Playa Santa Cruz and Santa Cruz Bay.

What's nearby

  • El Zócalo - 3 min walk - 0.3 km
  • Mercado Tres de Mayo - 5 min walk - 0.5 km
  • Bocana del Rio Copalita Archaeological Zone - 10 min walk - 0.9 km
  • Playa Santa Cruz - 5 min drive - 2.2 km
  • Santa Cruz Bay - 5 min drive - 2.2 km

Getting around

  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.) - 18 min drive

Restaurants

  • ‪El Grillo Marinero - ‬4 min walk
  • ‪Terra-Cotta - ‬3 min walk
  • ‪Los Parados - ‬4 min walk
  • ‪Pollo San Gerardo - ‬2 min walk
  • ‪Mamma mia - ‬1 min walk

About this property

HOTEL OM DOWNTOWN

Public spaces have free WiFi.
  • 25 guestrooms or units
  • Front desk (limited hours)
HOTEL OM DOWNTOWN offers 25 accommodations with a ceiling fan. 20-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead. This Santa María Huatulco hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch smart TV with digital channels

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

Property Registration Number OTO2102253T9

Property is also known as

HOTEL OM DOWNTOWN Hotel
HOTEL OM DOWNTOWN Santa María Huatulco
HOTEL OM DOWNTOWN Hotel Santa María Huatulco

Frequently asked questions

What is the cancellation policy at HOTEL OM DOWNTOWN?

HOTEL OM DOWNTOWN offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to HOTEL OM DOWNTOWN?

The closest beach to HOTEL OM DOWNTOWN is Playa Santa Cruz (1.9 km).

Is there a free airport shuttle available at HOTEL OM DOWNTOWN?

No, HOTEL OM DOWNTOWN does not offer an airport shuttle service.

What time are check-in & check-out at HOTEL OM DOWNTOWN?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at HOTEL OM DOWNTOWN?

No, pets are not allowed.

HOTEL OM DOWNTOWN Reviews

Reviews

5.8
Rating 10 - Excellent. 3 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 4 out of 17 reviews
Rating 2 - Terrible. 4 out of 17 reviews

8.0/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly. They have free mezcal tasting every night, which I didn’t take advantage of, but seemed very generous. Location is great: few blocks from the center, but away enough to be peaceful. Convenient store across the street. Overall great value for the money. Beware that there is only natural airflow, which was surprisingly ok, but not traditional AC.
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Sherrie

Liked: Cleanliness
Disliked: Room comfort

Hotel Om at Xmas

We found the room stuffy with just a fan No outside space to sit We were eventually moved after 3 days to a smaller room with AC & a balcony, it was much better The staff were very friendly & accommodating. We paid $100, it usually rents for $50, which is what it should be.
Stayed 7 nights in Dec 2024
Verified

6/10 Okay

Masako

Liked: Cleanliness
Cheap and clean. No services. Really could have used A/C.
Stayed 3 nights in May 2023
Verified

2/10 Terrible

Jason

Disliked: Staff & service, amenities, property conditions & facilities
No air conditioning, only a ceiling fan. No window in bedroom to outside for fresh air. No hot water either. Was there for 3 days and didn't see room service once. Tried switching hotel's with Expedia and they were as terrible as the hotel. They apparently couldn't get ahold of the hotel manager to find about cancelation policy and partial refund. Overall was a terrible experience. I certainly wouldn't recommend this hotel or Expedia.
Stayed 6 nights in Nov 2023
Verified

6/10 Okay

JEZZICA PAOLA

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Decían que tenía aire acondicionado y no tuvo, y tampoco tenían televisión de cable. No nos quisieron dar los controles remotos hasta casi finalizar la estancia.
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Irasalia

Descuidada, sin aire acondicionado, sin agua caliente, el check out lo piden 1 hora antes que el resto de los hoteles en la ciudad
Stayed 1 night in Dec 2025
Verified

8/10 Good

Steffan

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy agradable para estar, con una increíble ubicación.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oaxaca es maravilloso
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Jade Osiris

Disliked: Cleanliness, staff & service, property conditions & facilities
Yo no la recomiendo ya que no tienen clima y las habitaciones que lo tienen llegas y te cobran extra ….
Stayed 3 nights in May 2024
Verified

4/10 Poor

Jade Osiris

Disliked: Staff & service
El personal y su aplicación de Expedia que al comprar sale una cosa y cuando uno llega cobran extra no estoy nada satisfecha
Stayed 1 night in Apr 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mi viaje a la playa

Mi estancia fue buena el lugar está limpio pero la habitación no tiene más que un solo contacto para la luz que es el mismo donde se conecta la TV el ventilador funciona bien pero no tenía aire acondicionado, la ubicación del hotel es buena pero en los 5 dias de mi estancia no tuve ''wifi'' según me dijeron que éra debido a que el Internet estaba muy lento
Stayed 5 nights in Dec 2023
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Caluroso

Incómodo porque no tienen aire acondicionado
Stayed 3 nights in May 2023
Verified

8/10 Good

Allen

Stayed 3 nights in Mar 2026