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Best Western Plus Santa Marta Hotel

3.5 star property

Photo gallery for Best Western Plus Santa Marta Hotel

Terrace/patio
Lobby
Free daily buffet breakfast
Poolside bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$127
22 June - 23 June

Explore the area

View map
Calle 24 No 3-65, Santa Marta, 470004
  • Place, Parque de los Novios
    ‪6 min walk‬
  • Place, Marina Santa Marta
    ‪6 min walk‬
  • Place, Santa Marta Beach
    ‪6 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪31 min drive‬

Room options

View all photos for 2 Single Beds, Air-Conditioned Non-Smoking

Minibar, in-room safe, desk, laptop workspace

2 Single Beds, Air-Conditioned Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • Partial ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Partial ocean view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room)

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard King Room-Non-Smoking

Minibar, in-room safe, desk, laptop workspace

Standard King Room-Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • Free Wi-Fi

About the area

Santa Marta

Best Western Plus Santa Marta Hotel puts you in the heart of Santa Marta, within just a 10-minute stroll of Santa Marta Beach and Parque de los Novios. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, Blue Ribbon, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and pool loungers. 409 square feet (38 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Los Cocos hotel, you'll be 37.6 km (23.4 mi) from Tayrona National Natural Park.

What's nearby

  • Santa Marta Bay - 5 min walk - 0.4 km
  • Parque de los Novios - 6 min walk - 0.6 km
  • Marina Santa Marta - 6 min walk - 0.6 km
  • Santa Marta Beach - 6 min walk - 0.6 km
  • Santa Marta Cathedral - 9 min walk - 0.8 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 26 min drive

Restaurants

  • ‪Tarjeta Roja - ‬4 min walk
  • ‪La Sartén Dorada Restaurante y Parrilla - ‬5 min walk
  • ‪La Gran Muralla - ‬4 min walk
  • ‪Arepas Yiya - ‬3 min walk
  • ‪Punto Heineken - ‬4 min walk

About this property

Best Western Plus Santa Marta Hotel

Best Western Plus Santa Marta Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. Event space at this hotel measures 409 square feet (38 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Santa Marta Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Santa Marta hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 15 levels
  • 409 sq ft of conference space
  • 38 sq. m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Best Western Plus Santa Marta Hotel offers 126 accommodations with minibars and espresso makers. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

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AC Hotel by Marriott Santa Marta
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  • Pool
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  • Kids’ pool
  • Free Wi-Fi
4.4 out of 5, Excellent, 562 reviews
The price is NZ$142
1 June - 2 June
AC Hotel by Marriott Santa Marta

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Ribbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 409 square feet of conference space

Outdoors

  • In a regional park
  • On the boardwalk/promenade
  • Pool loungers
  • Rooftop terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Tile flooring in room

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 60000.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 65000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: COP 60000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Best Western Plus Santa Marta

Best Western Plus Santa Marta

Best Western Plus Santa Marta Hotel Hotel

Best Western Plus Santa Marta Hotel Santa Marta

Best Western Plus Santa Marta Hotel Hotel Santa Marta

Frequently asked questions

Is parking available at Best Western Plus Santa Marta Hotel?

Yep, Best Western Plus Santa Marta Hotel has a free self car park. Onsite parking is limited.

How much does it cost to stay at Best Western Plus Santa Marta Hotel?

As of 29 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Santa Marta Hotel on 22 Jun 2026 start from NZ$127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Santa Marta Hotel?

Yep, Best Western Plus Santa Marta Hotel is a short 8-minute walk from Santa Marta Beach.

Does Best Western Plus Santa Marta Hotel have a pool?

Best Western Plus Santa Marta Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Best Western Plus Santa Marta Hotel serve breakfast?

Yeah, complimentary buffet breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Plus Santa Marta Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Best Western Plus Santa Marta Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Santa Marta Hotel?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Best Western Plus Santa Marta Hotel?

No, only service animals are allowed.

Best Western Plus Santa Marta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 478 out of 755 reviews
Rating 8 - Good. 188 out of 755 reviews
Rating 6 - Okay. 52 out of 755 reviews
Rating 4 - Poor. 14 out of 755 reviews
Rating 2 - Terrible. 23 out of 755 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

AnaLu

Stayed 2 nights in Feb 2026

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the stay was pleasant. The hotel is located close to the marina and the historic centre. The facilities are well maintained and clean. My 2 down sides are: the bathroom is quite small and the space around the toilet and the sink is really thigh. My second down side is the dining room service. I don't know if the waiters are not listening or just don't care, but when you asked for something they will bring you not what you asked for. For instance, during breakfast I asked for fried eggs and they brought me boiled. In another opportunity I asked for a cup of hot milk and the lady came back with a cup of cold milk. I asked her again that I wanted hot milk, she left and almost after 10 minutes she came back again with a cup of cold milk. A total lack of costumer care.
Stayed 2 nights in Feb 2026

10/10 Excellent

Doris

Stayed 1 night in Feb 2026

10/10 Excellent

Jean, Panama

Stayed 1 night in Jan 2026

8/10 Good

wasila

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was spotless and the staff was very kind
Stayed 3 nights in Jan 2026

10/10 Excellent

Bryan

Stayed 14 nights in Jan 2026

8/10 Good

Virenderjit

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 4 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 1 night in Jan 2026

10/10 Excellent

Malcolm

Stayed 1 night in Jan 2026

8/10 Good

carl

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2026

8/10 Good

Tony

Stayed 3 nights in Jan 2026

6/10 Okay

Nana

Liked: Cleanliness, property conditions & facilities
早餐一般
Stayed 1 night in Jan 2026

8/10 Good

Cristian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was great sobre of the equipment didn’t work but they fix it right away. Area is not desirable for swimming you need to go to other beach of you want beach time. You are closer to the port
Stayed 3 nights in Jan 2026

10/10 Excellent

Luis

Stayed 4 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 3 nights in Nov 2025

10/10 Excellent

Jorge

Stayed 3 nights in Jan 2026

10/10 Excellent

Steven

Stayed 2 nights in Jan 2026

10/10 Excellent

Tautis

Stayed 2 nights in Jan 2026

10/10 Excellent

MARIA INES

Liked: Cleanliness, amenities, property conditions & facilities
The room is spotless. The staff is very courteous
Stayed 1 night in Jan 2026

10/10 Excellent

Carlos alberto

Liked: Cleanliness, staff & service, amenities
X
Stayed 1 night in Dec 2025

10/10 Excellent

Ricardo Andrei Cancelada

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and property :)
Stayed 3 nights in Dec 2025

10/10 Excellent

Cira

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel was perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredibly kind and truly does their best to resolve any issues. I’d like to give special shoutouts to Paula at the front desk, Gilma at the restaurant, and Liceth from the housekeeping team.
Stayed 18 nights in Dec 2025

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