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Best Western Plus Santa Marta Hotel

3.5 star property
Comfortable Santa Marta hotel in Historic Center with free parking

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Photo gallery for Best Western Plus Santa Marta Hotel

Poolside bar
Exterior
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Calle 24 No 3-65, Santa Marta, 470004
  • Popular LocationParque de Los Novios6 min walk
  • Popular LocationSanta Marta Cathedral7 min walk
  • Popular LocationBahia de Santa Marta8 min walk
  • AirportSanta Marta (SMR-Simon Bolivar)27 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Hairdryer
  • 24 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Hairdryer
  • 24 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Bathrobes
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
Hilton Garden Inn Santa Marta
Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (603)
The price is NZ$149
for 1 night
includes taxes & fees
16 May - 17 May
Hilton Garden Inn Santa Marta

About the area

Santa Marta

Best Western Plus Santa Marta Hotel puts you in the heart of Santa Marta, within just a 10-minute stroll of Old San Juan de Dios Hospital Museum and Parque de Los Novios. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Blue Ribbon, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and pool loungers. 409 square feet (38 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Other amenities include free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 9 AM. There's also limited parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 3.5-property class Historic Center hotel, attractions include Tayrona National Natural Park and Rodadero Beach.

What's nearby

  • Parque de Los Novios - 6 min walk
  • Marina Santa Marta - 7 min walk
  • Santa Marta Cathedral - 7 min walk
  • Bahia de Santa Marta - 8 min walk
  • Rodadero Beach - 12 min drive

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 28 min drive

Restaurants

  • Ouzo - 5 min walk
  • Restaurant Y Arepas Yiya - 3 min walk
  • La Vaquita - 3 min walk
  • Hotel Medellín Santa Marta - 3 min walk
  • Marmi Ristaronte - 5 min walk

About this property

Best Western Plus Santa Marta Hotel

Comfortable Santa Marta hotel in Historic Center with free parking
Best Western Plus Santa Marta Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. Event space at this hotel measures 409 square feet (38 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Santa Marta Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 126 guestrooms or units
  • 15 levels
  • 409 sq ft of conference space
  • 38 sq. m of conference space
  • Built in 2016
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Best Western Plus Santa Marta Hotel offers 126 accommodations with minibars and espresso makers. This accommodation offers separate dining areas. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: COP 26,000 for adults and COP 26,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Ribbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 409 square feet of conference space

Outdoors

  • In a regional park
  • On the boardwalk
  • Pool loungers
  • Rooftop terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 15 floors
  • Building
  • Built in 2016

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 60000.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 26000 for adults and from COP 26000 for children
  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: COP 60000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta

Frequently asked questions

Is parking available at Best Western Plus Santa Marta Hotel?

Yep, Best Western Plus Santa Marta Hotel has a free self car park. Onsite parking is limited.

How much does it cost to stay at Best Western Plus Santa Marta Hotel?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Santa Marta Hotel on 5 May 2024 start from NZ$134.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Santa Marta Hotel?

Yep, Best Western Plus Santa Marta Hotel is a short 8-minute walk from Santa Marta Beach. Fun beach activities include snorkelling.

Does Best Western Plus Santa Marta Hotel have a pool?

Best Western Plus Santa Marta Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Best Western Plus Santa Marta Hotel serve breakfast?

Yeah, buffet brekkie is available daily between 7 AM and 9 AM.

Is there a free airport shuttle available at Best Western Plus Santa Marta Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Best Western Plus Santa Marta Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Santa Marta Hotel?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Best Western Plus Santa Marta Hotel?

No, only service animals are allowed.

Best Western Plus Santa Marta Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 248 out of 414 reviews" "
Rating 8 - Good. 117 out of 414 reviews" "
Rating 6 - Okay. 24 out of 414 reviews" "
Rating 4 - Poor. 10 out of 414 reviews" "
Rating 2 - Terrible. 15 out of 414 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yellow taxi is destroying tourism in Santa Marta
The hotel was comfortable & clean. Use them to connect you with taxi service. When you get a good driver get their info & treat them right. Street service in this city is very sketchy. They will rip you off, sooner or later. Somebody needs to hold these people accountable …..,,. Let them strike forever
Stayed 6 nights in Jan 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located. Close to historic district.
Stayed 3 nights in Jan 2024

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! All staff had great communication and made us feel right at home. The food was excellent and the rooftop pool was a blessing. We would definitely recommend this hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was excellent except that there was no hot water when I arrived
Stayed 2 nights in Jan 2024

6/10 Okay

Natalia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Al frente hay un rent a car y sonó toda la noche.

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice for a hotel in Colombia. Breakfast buffet was excellent. Rooftop pool was nice. Beds were comfortable. No complaints about the property itself. Behind the hotel looks like a landfill. In general, Santa Marta is very dirty with garbage piles everywhere.
Stayed 4 nights in Dec 2023

2/10 Terrible

natasha

Stayed 1 night in Dec 2023

2/10 Terrible

Angelica, Miami

Stayed 5 nights in Dec 2023