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Hotel Betoma

Property class: 2.5

Photo gallery for Hotel Betoma

A hotel room with two beds, a TV, a desk, and a window with curtains.
A hotel entrance with a staircase leading to the lobby, a potted plant, and a sign indicating the hotel's name.
A multi-story building with a flat roof, surrounded by greenery and a view of the sea.
A beach with yellow canopies, palm trees, and people.
A hotel lobby with a staircase, a reception desk, and a large flower arrangement.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle 8 No 1- 58 El Rodadero, Santa Marta, Magdalena, 470006
  • Place, Arrecife Shopping Center
    ‪6 min walk‬
  • Place, Mundo Marino Aquarium
    ‪6 min walk‬
  • Place, Nabusimake
    ‪9 min drive‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪24 min drive‬

Room options

View all photos for Double Room Single Use, Partial Ocean View

A small bathroom with a sink, mirror, toilet, and a towel hanging on the wall.

Double Room Single Use, Partial Ocean View

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Partial Ocean View

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Double Room, Partial Ocean View

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Partial Ocean View

A hotel room with two beds, a desk with a computer, a chair, a small table, and a window with pink curtains.

Twin Room, Partial Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Partial Ocean View

A hotel room with two beds, a desk with a TV, a chair, and a window with curtains.

Triple Room, Partial Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room, Partial Ocean View

A hotel room with three beds, a desk, a chair, a lamp, and a painting on the wall.

Quadruple Room, Partial Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Partial Ocean View

A dining area with a round table and chairs, a lamp, and a window with curtains.

Deluxe Double Room, Partial Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Partial Ocean View

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Deluxe Twin Room, Partial Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room, Partial Ocean View

A dining area with a round table and chairs, a lamp, and a window with curtains.

Deluxe Triple Room, Partial Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

About the area

Santa Marta

At Hotel Betoma you'll be within just a 10-minute stroll of Mundo Marino Aquarium and Arrecife Shopping Center. Highlights at this hotel include in-room free WiFi and balconies. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a terrace, luggage storage and a front desk safe. .Attractions within a 15-minute drive of this El Rodadero hotel include Rodadero Beach and Santa Marta Beach.

What's nearby

  • Arrecife Shopping Center - 6 min walk - 0.6 km
  • Mundo Marino Aquarium - 6 min walk - 0.6 km
  • Rodadero Beach - 3 min drive - 1.4 km
  • Nabusimake - 9 min drive - 2.1 km
  • Bello Horizonte Beach - 18 min drive - 9.5 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 18 min drive

Restaurants

  • ‪El Vómito - ‬17 min walk
  • ‪Donde Chucho - ‬4 min walk
  • ‪El Punto Múltiple del Sabor - ‬1 min walk
  • Restaurante Mañe Cayón
  • ‪Juan Valdez Café - ‬7 min walk

About this property

Hotel Betoma

Free breakfast is served. Public spaces have free WiFi. A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Betoma.

This Santa Marta hotel is smoke free.

  • 56 guestrooms or units
  • Breakfast available (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • 1 conference room
Hotel Betoma offers 56 accommodations with air conditioning. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include computer monitors and printers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free breakfast available

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Computer monitor
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Betoma

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Betoma
Betoma Santa Marta
Hotel Betoma
Hotel Betoma Santa Marta
Betoma Hotel Santa Marta
Hotel Betoma Hotel
Hotel Betoma Santa Marta
Hotel Betoma Hotel Santa Marta

Frequently asked questions

What is the cancellation policy at Hotel Betoma?

Hotel Betoma offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Betoma?

Yep, Hotel Betoma is a short 19-minute walk from Rodadero Beach.

Is there a free airport shuttle available at Hotel Betoma?

No, Hotel Betoma does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Betoma?

Check-in begins at 1 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Betoma?

No, pets and service animals are not allowed.

Hotel Betoma Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 6 out of 36 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

karen

Disliked: Amenities
only stayed one night as a pass and go place not much in the hotel itself but for the price and the location it was not bad
Stayed 1 night in May 2024
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Only they had problem with WiFi and they fixed it2 days later.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

René

Liked: Cleanliness, staff & service, property conditions & facilities
Personal atento y buena ubicación.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

WILFREDO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación frente a la playa , cerca de los restaurantes y comercio muy seguro y alegro lo único negativo es el wifi que no siempre está rápido
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

FEDERICO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo Hotel

El hotel es una verdadera vergüenza Es un hotel viejo, sucio, no tiene agua caliente, no tiene estácionamiento y en general le falta mantenimiento Es el peor hotel que van a poder escoger en Santa Marta
Stayed 3 nights in Dec 2021
Verified review

4/10 Poor

Carmelo

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It is in a good location with a decent partial view of the beach and close to the street action. I'll start by saying the hotel was pretty inexpensive, but there are reasons why: 1. It is very loud (even on the 6th floor). 2. They have no hot water 3. They offer only bath sized towels (no washcloths or hand towels) 4. No shampoo, conditioner, or tissues for the bathroom. Only tiny soap bars 5. The room is very tight (we had a triple room) and the beds and pillows were not comfortable, but it is cheap. 6. The elevator smelled horribly. I brought it up to the front desk that they should wash the elevator rug and change the air filter, and the guy just looked at me as if I was serious. I asked if he understood, and then finally nodded, but never acknowledged that they would. They never cleaned it. 7. We contacted the front desk about the bathroom sink drain plug which was closed shut and wouldn't drain. They came the next day and said they'd go to Home Depot to parts to fix it. They removed the plug and never came back. The maid was great. She smiled, was talkative, and did a great job cleaning the room. Most of the front desk staff (especially the young kids at night) were not very friendly, never smiled, couldn't answer our questions. It was as if we were bothering them and we had to keep asking until we got some kind of a response. When we said thank you they wouldn't say, "Your Welcome", I was tipping them at 1st & they didn't even say thank you.
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

OMER ERNEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es cerca de la playa y amable el personal
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy bien presentado

Hotel muy bueno por su precio
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Luz Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My wife very, very happy, thanks Hotel Betoma!

Great value, comfortable room, good breakfast and best friendly and helpful service ever! Just got off the phone to my wife who (my present for her birthday yesterday) took her two elderly parents to Santa Marta. Her frail mother on long walks needing a wheelchair to get around. The hotel was the best value in this location and after her first night she had already told me very happy with the "apartment like" room and a "good" free breakfast. Today on the last day she told me how "great" the "friendly and helpful" staff at the desk had been every day of their three night stay. One man had organized and personally picked up a wheelchair. They also very happy to help with printing out airline tickets (as VivaAir charged them a ridiculous $US70 when they left because we hadn't done that). Perhaps because they weren't busy they have also given them a free later check out as their flight back to Pereira leaves at 5.30PM. So yes, thanks Hotel Betoma for help making this a great holiday for my wife and her parents!
Stayed 3 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia en Hotel Betoma

En general la estadia en el Hotel Betoma cumplio con lo esperado, habitaciones limpias, personal muy amable y atento, el WiFi muy bueno.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Surprisingly Good Stay

The structures are old and need restoration but it was clean. For the price of a room I got a suite. The welcome started with a lot of inquiry about being a Colombian national or not even though had a USA passport. It took a whie before they got it. Once i convince them i do not have to pay the 19% Clombian tax, service was good.locaion was great 1 block from beach. Good breakfast
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Betoma

Buenas instalaciones, antiguas pero bien. Al llegar no estaba aseada la habitación, había tierra pero al día siguiente ya estaba full
Stayed 2 nights in May 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was great! It was a suite even though I didn't expect it. Had 2 rooms - big bedroom and then the other room had a dining room, kitchen and a sitting area. Both rooms had sliding doors to the huge balcony and we had a good view of the beach from the 3rd floor. Overall for the money, I was very pleased. Breakfast ends at 9am though so that was too early for us but they were very nice and gave us coffee even during the day.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

yes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel es very nice, good attitude from de peoples, and attention to us.is very clean, and conford,good service and security. Thanks I will back again.
Verified review

8/10 Good

Hugo Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel en terminos generales bueno

Estuvimos un solo día ya que íbamos de paso, pero en términos generales fue bueno comparado con el precio que se pago, lo mejor es su ubicación ya que a 80 metros ya esta la playa, hay variedad de restaurantes y hay tiendas para compras. el desayuno sencillo pero bien preparado, el aire acondicionado si era muy viejo, ni control remoto tenia. La habitación la recibimos en buen estado de aseo, tenia cocineta con nevera, estufa y algunos aparatos para preparar alimentos si uno quiere. Desde mi punto de vista es un buen hotel para ir a dormir o descansar después de un día de playa, el hotel no ofrece ninguna diversión en su interior
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Sam

Bed rooms I don't recommend
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Bad experience

Over all , rooms are bad , very old , not comfortable
Verified review

10/10 Excellent

alex

Liked: Cleanliness, staff & service, room comfort

Friendly staff, close to the beach

Super friendly staff, beach front, cheap and delicious breakfast included.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

COMO SE OPACA EL SERVICIO AL CLIENTE EN UN HOTEL

mal ...opaca atencion del gerente del hotel señor ENCISO
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nada recomendable

El servicio terrible, sobrevendieron las habitaciones, no servia el ascensor, nada recomendable....
Verified review

8/10 Good

MARIA CLAUDIA

Liked: Cleanliness, staff & service, room comfort

Recomendado

Muy bien
Verified review

8/10 Good

LIBIA

Liked: Cleanliness, staff & service, room comfort

muy agradable mi esatadia

nos fue super bien, es un hotel comodo, bien situado y ofrece un desayuno sencillo pero rico
Verified review

6/10 Okay

lina p

Disliked: Staff & service

ES PERO PARA PAGO PRESENCIAL NO PAGO PARA TERCEROS

realice la reserva para una persona que trabaja conmigo nunca he tenido problemas con las reservas que realizo con hotels.com pero allá cuando ellos llegaron que no servia la reserva sin tener la tarjeta a la mano que entonces tenían que cancelar de contado. personas que se fueron convencidas que era todo pago. despúes que no aparecía la reserva con hoteles si no con Expedia para mi fue una pena con la persona que le realice el pago supuesto de mi tarjeta.
Verified review

8/10 Good

Jairo hernan

Liked: Cleanliness, staff & service, room comfort

buena estadia

El hotel esta muy bien ubicado a solo media cuadra de la playa, las instalaciones del hotel son buenas, pero estan un poco envejecida, atencion muy buena, el desayuno aceptable, la unica recomendacion es actualizar el accensor. la vista al mar espectacular, el precio razonable.
Verified review

2/10 Terrible

Goldenbear

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dump

Nice old people run it , but old , nasty , felt I was in a comedy Mexican movie , to beat up towels , wires sticking out of the wall The only good part was the view on the patio with breakfast served in your room