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Sercotel El Balcón de la Bahía

3.0 star property

Photo gallery for Sercotel El Balcón de la Bahía

A clear swimming pool with lounge chairs and a person swimming.
A modern hotel room with a sofa, a small dining table, a coffee machine, and a mini-fridge.
A modern interior with a wooden bench, a potted plant, and a view into a kitchen area.
A bedroom with a bed, a TV, a window, and a wooden ceiling.
Premier Double or Twin Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Housekeeping
The current price is NZ$324
includes taxes & fees
3 Sept - 4 Sept

Explore the area

View map
Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006
  • Place, Paseo de Pereda
    ‪5 min walk‬
  • Place, Chico Port
    ‪5 min walk‬
  • Place, Palace of Festivals of Cantabria
    ‪11 min walk‬
  • Airport, Santander (SDR)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Bay View, Tower

A coastal cityscape with colorful buildings, a bridge, and a body of water.

Deluxe Double or Twin Room, Bay View, Tower

9.0 out of 10
Wonderful
(9 reviews)
  • Bay view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Double or Twin Room

A hotel room with a large bed, two framed pictures on the wall, a wooden headboard, a small table with a chair, and a balcony with a view of buildings.

Premier Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room, Terrace

A balcony with a view of a swimming pool, a garden, and surrounding buildings.

Deluxe Double or Twin Room, Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room, 1 Queen Bed

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Down duvets, minibar, in-room safe, desk

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Terrace

A modern hotel room with a flat-screen TV mounted on the wall, a wooden desk with a chair, a sofa with yellow cushions, and a large window offering a view of the city.

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed, City View, Tower

A bedroom with a large bed, wooden beams on the ceiling, a window with curtains, and two posters on the wall.

Junior Suite, 1 Queen Bed, City View, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Santander

Sercotel El Balcón de la Bahía puts you in the heart of Santander, within just a 10-minute stroll of Paseo de Pereda and Chico Port. Highlights at this hotel include an outdoor swimming pool, a conference centre and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and express check-in. Additionally, you'll find express check-out, tour/ticket assistance and luggage storage. There's also self parking, along with the convenience of a beach shuttle. .Places within a 15-minute walk of this 3-property class La Gándara hotel include Palace of Festivals of Cantabria and Centro Botín.

What's nearby

  • Paseo de Pereda - 5 min walk - 0.5 km
  • Chico Port - 5 min walk - 0.5 km
  • Banco Santander - 9 min walk - 0.8 km
  • Centro Botín - 11 min walk - 1.0 km
  • Palace of Festivals of Cantabria - 11 min walk - 1.0 km

Getting around

  • Santander (YJL-Santander Train Station) - 10 min drive
  • Santander (SDR) - 25 min drive

Restaurants

  • ‪La Bombi - ‬4 min walk
  • ‪La Pirula - ‬7 min walk
  • ‪Sumo Santander - ‬7 min walk
  • ‪Verderame - ‬8 min walk
  • ‪Café Siboney - ‬7 min walk

About this property

Sercotel El Balcón de la Bahía

Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 420 square feet (39 square metres) and includes a conference centre. An outdoor pool, tour/ticket assistance, and express check-in are also featured at the business-friendly Sercotel El Balcón de la Bahía. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Sercotel El Balcón de la Bahía was completed in September 2022.

This 3-star Santander hotel is smoke free.

  • 20 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • 420 sq ft of conference space
  • 39 sq. m of conference space
  • Built in 1850
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Sercotel El Balcón de la Bahía offers 20 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets. 40-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Front of property – evening/night
NH Ciudad de Santander
La Gándara
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 265 reviews
The price is NZ$298
includes taxes & fees
8 Sept - 9 Sept
NH Ciudad de Santander

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered parking on site (EUR 17 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (420 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (90 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1850
  • Double-glazed windows
  • Renovated entire property - September 2022
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children 9 and younger are not allowed at this property. All guests older than 9 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 17 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards, cash and mobile payments. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM
  • Children 9 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Sercotel El Balcón de la Bahía?

Sercotel El Balcón de la Bahía offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sercotel El Balcón de la Bahía?

As of 11 Aug 2026, prices found for a 1-night stay for 2 adults at Sercotel El Balcón de la Bahía on 3 Sept 2026 start from NZ$324, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sercotel El Balcón de la Bahía?

Yep, Sercotel El Balcón de la Bahía has a secured uncovered self car park for EUR 17 per night. A self car park is also available, for a fee. Onsite parking is limited (max 7 spaces per unit).

Are there any beaches close to Sercotel El Balcón de la Bahía?

Yep, Sercotel El Balcón de la Bahía is a short 19-minute walk from Los Peligros Beach.

Does Sercotel El Balcón de la Bahía have a pool?

Sercotel El Balcón de la Bahía has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM.

Is there a free airport shuttle available at Sercotel El Balcón de la Bahía?

No, Sercotel El Balcón de la Bahía does not offer an airport shuttle service.

What time are check-in & check-out at Sercotel El Balcón de la Bahía?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sercotel El Balcón de la Bahía?

No, pets are not allowed.

Sercotel El Balcón de la Bahía Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 161 reviews
Rating 8 - Good. 27 out of 161 reviews
Rating 6 - Okay. 11 out of 161 reviews
Rating 4 - Poor. 5 out of 161 reviews
Rating 2 - Terrible. 3 out of 161 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff recommended an excellent seafood restaurant just round the corner and what sights to see in Santander
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated David’s help parking and feeling reassured our car was safe.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazing staff!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities
Beautiful boutique hotel, very clean and comfortable room with lots of amentities and very friendly staff.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel lovely staff would definitely stay again
Stayed 1 night in May 2025
Verified review

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hospitality
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really amazing and kind
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and location.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent clean hotel and in a great location. Staff extremely friendly and very helpful
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. The staff did the stay to a wonderful couple of days.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Mona

Liked: Cleanliness, amenities, property conditions & facilities
It was an incredible experience! Director Daniel was a living definition of exceptional hospitality. We would return in a heartbeat.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Well located away from city center but walkable distance. Very good staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Surprise goodies every morning was a pleasant treat. Location was perfect for our exploring. Central to all directions we ventured out to. For the days of no exploration needed the pool is well situated, receiving the majority of sunlight throughout the day. Location of the pool also, it maintained a peaceful and quiet atmosphere. Limited equipment in the gym, but definitely enough given the incline and decline walks that are guaranteed daily. Staff were super helpful and kind. When we return to Santander we will most definitely choose to stay here, without hesitation. Was very well appreciated. Look forward to returning.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a quiet street - a short walk away from main areas
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a night or two

The best, most comprehensive check in ever! A very decent hotel, excellent position. Would recommend
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely our go to hotel if we visit Santander.

A really great find. Beautiful boutique hotel. Everything was wonderful from Victoria's welcome to little touches like coffee, fruit and cake in the guest room.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel. Service was great. Lovey area and everything was perfect. Would come back again if I was in the area.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, room was nice and the view over the Bahia fantastic
Stayed 3 nights in Jul 2022
Verified review

6/10 Okay

Allannah

The apartment hotel is in a great location, and is modern in design. We experienced a few faults in our stay - the WiFi didn’t work the first night, and we couldn’t have a hot shower on our last day. We also moved rooms, as our room smelt of drains - we were moved into a smaller room where the issue persisted. The first room also had shampoo that smelt of sulphur! Overall the hotel was ok, the location made the property being so close to the restaurant district and within walking distance to the beach. The complimentary breakfast was a nice addition, and being able to use a umberella (because let’s face it you’ll need one.) But the rooms being open with the toilet shower etc was not something I would enjoy to stay in again.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little hotel in a nice little city. Perfect for exploring the city and yet being in a quiet neighborhood.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Arran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel. The staff were so friendly and helpful, giving us great recommendations and providing anything we asked for (bottle openers, beach towels). The rooms are really modern and clean with excellent aircon. The location is also really good to walk around Santander. The pool is also really nice and much deeper than we had thought! We would definitely recommend this hotel.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Katia greeted us and toured us the property. Very nice and professional.
Stayed 1 night in Jul 2025