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NH Ciudad de Santander

Property class: 3

Photo gallery for NH Ciudad de Santander

A modern building with a sign reading "CIUDAD DE SANTANDER".
Restaurant
Lobby
Reception
A double bed with a headboard, bedside tables, and a bench in a hotel room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is NZ$151
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
Paseo Menendez Pelayo, 13-15, Santander, Cantabria, 39006
  • Place, Banco Santander
    ‪6 min walk‬
  • Place, Centro Botín
    ‪9 min walk‬
  • Place, Santander Cathedral
    ‪11 min walk‬
  • Airport, Santander (SDR)
    ‪12 min drive‬

Room options

View all photos for Standard Room

A modern hotel room with a large bed, a bedside table with a vase of flowers, a flat-screen TV mounted on the wall, and a window with curtains.

Standard Room

8.8 out of 10
Excellent
(21 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Room

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room (Small)

Room

Room (Small)

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 2 Adults + 1 Child)

A modern hotel room with a large bed, a bedside table with a vase of flowers, a flat-screen TV mounted on the wall, and a window with curtains.

Standard Room (Extra Bed 2 Adults + 1 Child)

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room (Extra Bed 3 Adults)

A modern hotel room with a large bed, a bedside table with a vase of flowers, a flat-screen TV mounted on the wall, and a window with curtains.

Standard Room (Extra Bed 3 Adults)

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Room

  • Sleeps 1

Room

  • Sleeps 8

Room

  • Sleeps 4

About the area

Santander

NH Ciudad de Santander puts you in the heart of Santander, connected to the convention centre and within steps of Centro Cultural Doctor Madrazo and Monumento a La Sardinera. Highlights at this hotel include a bar/lounge and a conference centre. .Bar is open for dinner. 258 square feet (24 square metres) of event facilities include 4 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 20-minute drive of this 3-property class Santander hotel include El Sardinero Beach and Cabarceno Natural Park.

What's nearby

  • Plaza de Canadio - 5 min walk - 0.4 km
  • Banco Santander - 6 min walk - 0.6 km
  • Centro Botín - 9 min walk - 0.8 km
  • Santander Cathedral - 11 min walk - 1.0 km
  • El Sardinero Beach - 3 min drive - 2.2 km

Getting around

  • Santander (YJL-Santander Train Station) - 18 min walk
  • Santander (SDR) - 26 min drive

Restaurants

  • ‪La Bombi - ‬3 min walk
  • ‪Taj Mahal - ‬3 min walk
  • ‪Olivia - ‬4 min walk
  • ‪La Tasca - ‬4 min walk
  • ‪La Pirula - ‬4 min walk

About this property

NH Ciudad de Santander

As a guest of NH Ciudad de Santander, you'll find multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Event space at this hotel measures 258 square feet (24 square metres) and includes a conference centre. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly NH Ciudad de Santander also features dry cleaning/laundry services, a front desk safe, and a water dispenser. Parking is available for a fee.

This 3-star Santander hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 4 levels
  • 258 sq ft of conference space
  • 24 sq. m of conference space
  • Built in 1989
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge
NH Ciudad de Santander offers 62 accommodations with minibars and a safe. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Santander hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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The price is NZ$199
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 12 per night)
  • Street parking available
  • Secured, covered parking on site (EUR 17 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 16.50 per person
  • A bar/lounge

Restaurants on site

  • Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (258 square foot of space)

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16.50 per person
  • Covered self-parking fee: EUR 17 per night
  • Nearby parking fee: EUR 12 per night (984 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Ciudad Santander
Nh Ciudad Santander Hotel
Nh Hotels Santander
NH Ciudad de Santander Hotel
NH Ciudad de Santander Santander
NH Ciudad de Santander Hotel Santander

Frequently asked questions

What is the cancellation policy at NH Ciudad de Santander?

NH Ciudad de Santander offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Ciudad de Santander?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at NH Ciudad de Santander on 26 Oct 2026 start from NZ$151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Ciudad de Santander?

Yep, NH Ciudad de Santander has a secured covered self car park for EUR 17 per night. A self car park is also available, for a fee.

Are there any beaches close to NH Ciudad de Santander?

The closest beach to NH Ciudad de Santander is El Sardinero Beach (1.6 km).

Does NH Ciudad de Santander serve breakfast?

Yeah, buffet brekkie is on offer daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at NH Ciudad de Santander?

No, NH Ciudad de Santander does not offer an airport shuttle service.

What time are check-in & check-out at NH Ciudad de Santander?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at NH Ciudad de Santander?

Cats and dogs are welcome at NH Ciudad de Santander, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 25 kg per pet.

NH Ciudad de Santander Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 272 reviews
Rating 8 - Good. 108 out of 272 reviews
Rating 6 - Okay. 21 out of 272 reviews
Rating 4 - Poor. 6 out of 272 reviews
Rating 2 - Terrible. 6 out of 272 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Property

Excellent property. Location was great for us.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Again

Excellent staff and overall property
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walkable to Centro and the Santander Bay in a few minutes. Comfortable and clean and a great breakfast. Staff super friendly. Will stay again.
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
6
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Staff was very accommodating and friendly!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fantastic couldn’t ask for anything else
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
We stayed just one night prior to getting the ferry back to England. We had our dogs with us and the hotel catered very well for them. We didn't have breakfast or dinner in the hotel, but there were plenty of choices for both within a short walk of the hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived early but checked in with no problems. English speaking reception staff Car parking available Great location close to bars and the sea Pet friendly
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Helpful staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Amazing, very helpful front desk staff. Comfortable beds.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant stay!

We had a lovely stay at this hotel and was even lucky enough to get a balcony room. The rooms are spacious, clean and the beds are comfortable - no complaints. Both the reception- and cleaning staff was very kind and helpful. Because of this, the good location and the fact that they are dog friendly, we would absolutely stay here again if we return to Santander.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, handy location.

Really pleasant stay. Staff were super friendly and relaxed (seems to be very common in Santander). Walking distance to the main beaches and centre of town.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for dogs / The Ferry.

Second time I’ve stayed here. Ideal stopover for the Ferry and they are good with dogs (they put a dog bed in the room). Staff always friendly and helpful.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central very pleasant staff plan to return
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Large comfortable room. Conveniently located at walkable distance from the centre. The car park is a bit expensive and quite narrow.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Great experience due to excellent staff.

Extremely friendly and welcoming reception staff. Smooth , no hassle checkin and out. Great location, breakfast was superb, hot and cold options were varied and good quality products. Service again was excellent. Would definitely use again.
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
This is a nice nh hotel in Santander . The parking was convenient . It’s near a very good restaurant called “El Bonito “ which was recommended by our receptionist. The breakfast buffet was average and was not so good compared tot the other nh hotels though the service here is better . Since this is an nh collection and not an nh cuidad .. the amenities are not very good. I didn’t see a gym in the hotel . The lobby was nice but sparse . But what stands out is the service . I had a small statue of Our Lady of the Pilar about 2 inches in size and was broken . The handyman of the hotel fixed it . I forgot to give him a tip . The reception was also good as the receptionist tipped us the best restaurant in the neighborhood ( their albondigas made out of tuna is the best ) . Though this is not the best among the nh hotels that we stayed at, I still highly recommend this hotel due to its location and proximity to the city center , the Centro Botin ( Santander’s version of the Guggenheim) and its proximity to the beaches .
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Dogs not really welcome in NH Hotels

Really no good an over priced hotel in poor condition. Expensive and was supposed be a dog friendly hotel. Well my advice is find somewhere else. You must sign a form saying dogs can not be left unaccompanied. Dinner plans out the window. Place in need of refurbishing and with parking, breakfast and cost for dogs came for 1 night to 240EUR. At best this is a 2 star hotel old bathrooms old lifts and tight parking. My advice is avoid.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I had a very disappointing experience. I specifically booked and paid an additional €25 for an upgraded room, but upon arrival, I was given a standard room with separate beds—the most basic option listed on Expedia. This was already frustrating, as it did not match what I had paid for. The situation became worse with the air conditioning, which was not functioning properly. Instead of cooling the room, it was mostly blowing hot air, making the environment very uncomfortable. As a result, I had no choice but to open the window. The hotel is located in a very central area(this is why I choose it), with a bar and restaurant nearby. Since it was a Friday night, the noise levels were extremely high, and I was unable to rest at all. Additionally, the overall maintenance condition of the hotel is far below the NH standard I am accustomed to, which made the experience even more disappointing. I was only stopping over while traveling by car, hoping for a good night’s rest, but this turned into a complete nightmare. Overall, this experience fell far below expectations and was very disappointing.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice people work there

the place was nice, but with very limited parking that was failed to be disclosed on the Hotel.com website. on our arrival, on a rainy night no parking was available . having to park 5 blocks away and having to climb a steep him. had I know the limitations, I would have booked on another hotel. the rest of the nights I was able to park in the hotel parking
Stayed 4 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Great staff service making up for problems

First, the service was great and my complements to the staff. However, we were beset with problems. Our room's AC was not working. We were moved to a very small room with a window looking out on the parking lot. Fortunately, it had working AC. We were then moved back to our initial room but they forgot we had been moved and then they thought our room was vacant and gave it to another guest. This was quickly rectified. The location was great. The hotel needs to have an remodeling update. There damage was wear and tear to the room, but nothing severe. Due to a storm, there was no wifi for a couple days.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with helpful staff

Steps and ramp access to entrance. -Spacious Lobby with seating. Reception Desk with English speaking staff members. -Helpful and polite staff. -Clean premises. -Free WiFi, username & password provided on check-in. -Two lifts to all floors. -Room 307, twin single beds. Keycard entry. Two sliding door cupboard hanging space and shelves, electronic safe (free). Desk and chair, lamp, tea & coffee making facilities with kettle, bottle opener. One complimentary bottle of water. Fridge (contents chargeable). Wall-mounted Philips TV. Round table with an upholstered chair, lamp. Beds with bedside tables. Telephone. Long wall mirror. Suitcase stand. Multiple power sockets with USB charger ports. Effective air-con. Double-glazed window with view of trees, apartment blocks and street below. Bathroom with bath-shower, toilet, bidet, basin, NH branded toiletries, large mirror, hairdryer, heated towel rack. -When logged onto hotel WiFi you have access to the hotel’s website which includes a useful Santander city guide, minibar prices, and the ability to request amenities for the room. -Car park. Cons: -Room - minibar expensive, eg Coca Cola €4. (Remember: only ONE bottle of water is complementary). -Breakfast - expensive, from €16.90pp. We brought spoons & bowls with us and purchased food & drink from the ‘Unide supermercado’ convenience store (also sells alcohol) across the road from the hotel. -Room - occasional dog barking from an adjacent room.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 3 nights in Jun 2026