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Aparthotel

Inturotel Cala Azul

3.0 star property
Family beach fun and outdoor pool

Photo gallery for Inturotel Cala Azul

Poolside bar
Garden
Front of property
Desk, blackout curtains, free WiFi, bed sheets
Yoga

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
Cala d'Or, Santanyi, Mallorca, 7660
  • Place, Cala Ferrera Beach
    ‪3 min walk‬
  • Place, Cala Gran
    ‪8 min walk‬
  • Place, Cala d'Or Marina
    ‪16 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪52 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Desk, blackout curtains, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Studio

Standard Studio

Standard Studio

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dining table
LED TV
Blackout curtains
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Apartment, 1 Bedroom (Select)

Living area

Superior Apartment, 1 Bedroom (Select)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Apartment, 1 Bedroom, Sea View (Select)

Balcony

Superior Apartment, 1 Bedroom, Sea View (Select)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom (2 Adults + 1 Child)

Desk, blackout curtains, free WiFi, bed sheets

Standard Apartment, 1 Bedroom (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (2 Adults + 2 Children)

Desk, blackout curtains, free WiFi, bed sheets

Standard Apartment, 1 Bedroom (2 Adults + 2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Superior Apartment, 1 Bedroom (Select, 2 Adults + 1 Child)

Living area

Superior Apartment, 1 Bedroom (Select, 2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Apartment, 1 Bedroom (Select, 2 Adults + 2 Children)

Living area

Superior Apartment, 1 Bedroom (Select, 2 Adults + 2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Superior Apartment, 1 Bedroom, Sea View (Select 2 adults + 2 children)

Balcony

Superior Apartment, 1 Bedroom, Sea View (Select 2 adults + 2 children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Superior Apartment, 1 Bedroom, Sea View (Select 2 adults + 1 child)

Balcony

Superior Apartment, 1 Bedroom, Sea View (Select 2 adults + 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Economy Apartment, 1 Bedroom

Desk, blackout curtains, free WiFi, bed sheets

Economy Apartment, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Apartment, 1 Bedroom, Sea View (2 Adults + 2 Children)

View from room

Standard Apartment, 1 Bedroom, Sea View (2 Adults + 2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Apartment, 1 Bedroom, Sea View

View from room

Standard Apartment, 1 Bedroom, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Apartment, 1 Bedroom, Sea View (2 Adults + 1 Child)

View from room

Standard Apartment, 1 Bedroom, Sea View (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Pool View (2 Adults + 1 Child)

View from room

Standard Apartment, 1 Bedroom, Pool View (2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Pool View (2 Adults + 2 Children)

View from room

Standard Apartment, 1 Bedroom, Pool View (2 Adults + 2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Apartment, 1 Bedroom, Pool View

View from room

Standard Apartment, 1 Bedroom, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Studio, Pool View

Premium Studio, Pool View

Premium Studio, Pool View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dining table
LED TV
Blackout curtains
Rainfall showerhead
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Apartment, 1 Bedroom, Pool View (Select, 2 Adults + 1 Child)

Desk, blackout curtains, free WiFi, bed sheets

Superior Apartment, 1 Bedroom, Pool View (Select, 2 Adults + 1 Child)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Pool View (Select, 2 Adults + 2 Children)

Desk, blackout curtains, free WiFi, bed sheets

Superior Apartment, 1 Bedroom, Pool View (Select, 2 Adults + 2 Children)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Superior Apartment, 1 Bedroom, Pool View (Select)

Desk, blackout curtains, free WiFi, bed sheets

Superior Apartment, 1 Bedroom, Pool View (Select)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Santanyi

A family-friendly stay in Santanyi awaits you at Inturotel Cala Azul. Within steps you'll find Cala Esmeralda and Caló des Corral. Highlights at this beach aparthotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .Each apartment features free WiFi, a balcony and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge and a stovetop. A desk, a wardrobe or cupboard and a phone are also available. Limited housekeeping is available. .A day of pampering can include massages and body treatments along with access to the hot tub. The buffet restaurant, Mar Blau, serves Mediterranean cuisine and is open for breakfast and dinner. Es Faralló is the aparthotel's own bar, serving drinks along with lunch. Enjoy the free kids' club, outdoor tennis court, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 8 AM and 10:30 AM. There's also the convenience of an airport shuttle. .In proximity to this 3-property class Santanyi aparthotel you'll find Cala Llombards Beach.
View more Aparthotels in SantanyiOpens in a new window

What's nearby

  • Cala Ferrera Beach - 3 min walk - 0.3 km
  • Caló des Corral - 4 min walk - 0.3 km
  • Cala Serena - 8 min walk - 0.7 km
  • Cala Gran - 8 min walk - 0.7 km
  • Cala d'Or Marina - 16 min walk - 1.4 km

Getting around

  • Manacor Station - 30 min drive
  • Palma de Mallorca (PMI) - 60 min drive

Restaurants

  • ‪Restaurant Cala Ferrera - ‬12 min walk
  • ‪Rancho El Patio - ‬2 min walk
  • ‪picco - ‬9 min walk
  • ‪Pizzeria Cafeteria Marfil - ‬11 min walk
  • ‪Cafeteria Neptuno - ‬11 min walk

About this property

Inturotel Cala Azul

Family beach fun and outdoor pool
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Inturotel Cala Azul such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This Mediterranean aparthotel also offers a children's pool, outdoor tennis courts and a garden.

Smoking is allowed in designated areas at this 3-star Santanyi aparthotel.

  • 245 guestrooms or units
  • 3 levels
  • 7 buildings
  • 2 dining venues
  • Built in 1987
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Inturotel Cala Azul offers 245 air-conditioned accommodations with a hairdryer and blackout curtains. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops and kitchenware and utensils.

This Santanyi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages and body treatments. The spa is equipped with a hot tub. The spa is open daily.

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Inturotel Azul Garden
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  • Parking included
  • Free Wi-Fi
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Property amenities

Beach

  • White sand beach (direct access)
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Body treatments
  • Full-service spa
  • Hot tub
  • Lifeguards
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Car hire

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Es Faralló
  • Mar Blau
  • Sa Terrassa Bar

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 20 to 21 for adults and EUR 10 to 11 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • TV in common areas

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping on weekdays only
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the sea

Things to do

  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Mini golf
  • Mountain biking
  • Outdoor tennis court
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 245 units
  • 3 floors
  • 7 buildings
  • Bed sheets changed on request
  • Bicycle rentals
  • Built in 1987
  • Garden
  • Mediterranean architecture
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 65

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 11 April to 15 September:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 to 21 for adults and EUR 10 to 11 for children
  • Airport shuttle fee: EUR 89 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

Property Registration Number H-PM-2648

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Inturotel Cala Azul Park Aparthotel Santanyi
Inturotel Cala Azul Park Aparthotel
Inturotel Cala Azul Park Santanyi
Inturotel Cala Azul Park
Inturotel Cala Azul Park tany
Inturotel Cala Azul Park
Inturotel Cala Azul Santanyi
Inturotel Cala Azul Aparthotel
Inturotel Cala Azul Aparthotel Santanyi

Frequently asked questions

What is the cancellation policy at Inturotel Cala Azul?

Inturotel Cala Azul offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Inturotel Cala Azul?

Yep, Inturotel Cala Azul is a short 11-minute walk from Cala Gran. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at Inturotel Cala Azul?

Yep, there is an onsite spa at Inturotel Cala Azul. You'll enjoy services like body treatments.

Does Inturotel Cala Azul have a pool?

Inturotel Cala Azul has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Inturotel Cala Azul?

Inturotel Cala Azul features a full-service spa, an outdoor pool and 2 restaurants.

What makes Inturotel Cala Azul a romantic place to stay?

A hot tub and beachfront dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Inturotel Cala Azul.

Is Inturotel Cala Azul family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Inturotel Cala Azul is a hit with families.

Does Inturotel Cala Azul serve breakfast?

Yeah, buffet brekkie is available daily between 8 AM and 10:30 AM.

Is there a free airport shuttle available at Inturotel Cala Azul?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Inturotel Cala Azul?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Inturotel Cala Azul?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Inturotel Cala Azul?

No, only service animals are allowed.

Inturotel Cala Azul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 260 out of 482 reviews
Rating 8 - Good. 169 out of 482 reviews
Rating 6 - Okay. 38 out of 482 reviews
Rating 4 - Poor. 10 out of 482 reviews
Rating 2 - Terrible. 5 out of 482 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely incredible location and views. Excellent room, excellent food, excellent service, excellent amenities. I would rate inturotel cala azul a 20 put of 10. Exceeded all expectations. We will be coming back!
Stayed 4 nights in Sep 2025

8/10 Good

Heidi

Liked: Cleanliness, property conditions & facilities
I liked the closeness to the beautiful Esmeralda beach, pool aea and brunch
Stayed 3 nights in Sep 2025

4/10 Poor

Rachel

Stayed 3 nights in Sep 2025

6/10 Okay

Luis

Travelled with family
Disliked: Property conditions & facilities
This hotel is great for families. It gives you a resort style of place without any of the resort amenities. Has 2 big pools (although you have to wake up super early to get chairs and an umbrella). Has a cala which is so convenient. It's about an 18 minute walk to the town centre. Has restaurant options about 100 metres away. My issues with this hotel is the rooms need upgrades (at least the building we stayed on). We had to carry all our luggages to the 3rd floor since there were no elevators on our building. We were a family of four with a toddler. They have no one that offers to help. Plus parking can be a pain, depending on the hour you came back to the hotel. One of the nights, we had to park 5 blocks away because there was no parking on the premisses or near the hotel. If non of this bothers, location is great but don't expect luxury. It wasn't cheap either
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Aug 2025

4/10 Poor

ashley

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The only saving grace about this hotel is the location, near the beach and town. The service was horrendous. The hotel was so jam packed we couldn’t even get a spot on a beach/pool chair the entire time we were visiting, what a waste considering we paid for this location to use those facilities. Upon check in, they let us know that if items are left unattended on chairs for 20+ minutes, the pool guard will remove them so others can sit. Obviously that wasn’t mandated. The hotel is so cheap, not even shampoo and conditioner was included? Towels cost extra, etc. Our room wasn’t even cleaned when we were there. The maid did attempt to clean our room on the morning that we were checking out, and let herself in at 9am WITHOUT KNOCKING while we were still sleeping!!! Simply ridiculous, don’t expect anything to be included - may as well have stayed at an airbnb. Don’t expect any peace and quiet if you are staying here, the hotel is packed like sardines. People screaming all night long and you can hear everything from your room. Rooms are large but outdated and the beds aren’t comfortable. Food was okay but nothing special.
Stayed 2 nights in Aug 2025

10/10 Excellent

Quentin Marcus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was incredible. Not sure why some people comment negatively about it. Pools are lovely, the rooms were cleaned every day except Thursdays and Sundays which was never an issue. Yes, the rooms are not as fancy as the sister hotel, but that hotel just had a renovations. We will come back again to the same property . The location is the best. Seriously cannot fault anything.
Stayed 7 nights in Jul 2025

6/10 Okay

Maria Eugenia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Comfortable hotel in a very touristy environment . Staff not very welcoming (especially restaurants by the pool). Limited comfort in pool/beach . Beaches are nice but Town setting is tourist shops only.. need to drive 20/40 Minutes to reach nice local town
Stayed 3 nights in Jul 2025

4/10 Poor

Daniel

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Jul 2025

10/10 Excellent

Gurmit

Stayed 5 nights in May 2025

4/10 Poor

Laura

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
On arrival the staff seemed friendly but when I queried if we could have a room that didn’t look out on to the room the lady rolled her eyes at me. Another lady came over who was more pleasant but wanted to charge more for a room just a bit further down. Even after spending a lot of money for 7 days plus in Esmeralda Park. Nowhere on my booking did it say we would be facing the road. Rooms are covered in black mould in the bathrooms and there are dead bugs splattered all over the walls. Children sleeping on grubby sofas is not acceptable and it should be pull out beds. The pool was vile, so dirty and the sun beds and parasols seem to be about 30 years old. That was when you could actually get one which we couldn’t until the lifeguard moved someone’s stuff which then made them shoot at us. The reception staff talk about customers rudely after they have checked in. I genuinely have never in all my years travelling had reception staff like them. The breakfast staff were lovely though as were the lifeguards. Pool bar staff were quite blunt. Never ever again will I stay at an Inturotel in my life time. Even more so after seeing the structure collapse on top of people at Esmeralda Park. Shoddy cheap work putting profit before people’s safety.
Stayed 3 nights in Jun 2025

8/10 Good

Guadalupe

Travelled with family and small children
Disliked: Cleanliness
Not much to say—rooms weren’t cleaned daily, towels were missing, and everything came with an extra charge.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alissa

Liked: Amenities, property conditions & facilities
Amazing location.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome experience. Beautiful place.
Stayed 3 nights in Jun 2025

2/10 Terrible

Amilcar

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, room comfort
Fantastic family hotel. Sea view room well worth the extra cost - beautiful!
Stayed 10 nights in May 2025

6/10 Okay

Catiana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There were a few things that Expedia said that was not available to us. First, there was no elevator and we had to walk 3 flights of stairs with our luggage. Then, we were told because we booked through Expedia we get no room changes, no soap, no hair shampoo/conditioner, no dishwasher detergent, nothing. We were told to go through Expedia and the hotel did nothing. The check in lady was not helpful. After contacting Expedia, they were also not helpful and did nothing. So, pretty much everyone was useless and I had to buy my own soaps! The only thing nice about the hotel was our partial view of the beautiful water.
Stayed 10 nights in May 2025

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in May 2025

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Immaculate & safe
Stayed 7 nights in May 2025

6/10 Okay

Esther

Travelled with group
Liked: Cleanliness
Did not have air conditioning in my room the whole time and i was told by the front desk attendant that because i was not superior. It was very noisy in the mornings with housekeeping cleaning the rooms and had not realized it was a family oriented resort... so children all over the place. Otherwise, the place was beautiful. The island was just breathtaking.
Stayed 7 nights in May 2025

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Ellis

Travelled with family
Liked: Cleanliness, room comfort

Great stay!

Fabulous hotel! Right on a beautiful beach, with a lovely pool, the hotel is great for family’s! Other beaches were a quick 5/10 minute walk and center 15 minute walk max! Bus services are easy to navigate and stop right outside the hotel, but mostly everything is within walking distance! The staff were also great! Sonia who checked us in was informative, warm and very friendly! Would definitely recommend this hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Excellent hotel with great facilities
Stayed 7 nights in Apr 2025