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Aparthotel

Inturotel Sa Marina

4.5 star property
Luxury aparthotel with 2 restaurants and 2 outdoor pools

Photo gallery for Inturotel Sa Marina

Beach nearby, white sand, sun-loungers, beach umbrellas
Standard Studio
Aerial view
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Avda. Calonge, s/n, Cala d'Or, Santanyi, Mallorca, 7660
  • Place, Cala d'Or Marina
    ‪5 min walk‬
  • Place, Cala Gran
    ‪6 min walk‬
  • Place, Caló de ses Egos
    ‪4 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪49 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom (2 Adults + 1 Child)

32-inch LED TV with satellite channels, TV

Standard Apartment, 1 Bedroom (2 Adults + 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Apartment, 1 Bedroom

32-inch LED TV with satellite channels, TV

Standard Apartment, 1 Bedroom

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (2 Adults + 2 Children)

32-inch LED TV with satellite channels, TV

Standard Apartment, 1 Bedroom (2 Adults + 2 Children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Apartment, 1 Bedroom (3 Adults + 1 Child)

32-inch LED TV with satellite channels, TV

Standard Apartment, 1 Bedroom (3 Adults + 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Studio

Standard Studio

Standard Studio

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchenette
Fridge
Dining table
LED TV
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Apartment, 1 Bedroom

In-room safe, desk, blackout curtains, soundproofing

Economy Apartment, 1 Bedroom

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View (2 Adults + 1 Child)

Balcony view

Standard Apartment, 1 Bedroom, Garden View (2 Adults + 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Garden View

Balcony view

Standard Apartment, 1 Bedroom, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Garden View (2 Adults + 2 Children)

Balcony view

Standard Apartment, 1 Bedroom, Garden View (2 Adults + 2 Children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View (3 Adults + 1 Child)

Balcony view

Standard Apartment, 1 Bedroom, Garden View (3 Adults + 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Apartment, 1 Bedroom, Pool View

Balcony

Standard Apartment, 1 Bedroom, Pool View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Pool View (2 Adults + 1 Child)

Balcony

Standard Apartment, 1 Bedroom, Pool View (2 Adults + 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Pool View (2 Adults + 2 Children)

Balcony

Standard Apartment, 1 Bedroom, Pool View (2 Adults + 2 Children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Apartment, 1 Bedroom, Pool View (3 Adults + 1 Child)

Balcony

Standard Apartment, 1 Bedroom, Pool View (3 Adults + 1 Child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
LED TV
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

About the area

Santanyi

A luxury stay in the heart of Santanyi awaits you at Inturotel Sa Marina. You'll be 0.5 km (0.3 mi) from Cala d'Or Marina and 4.2 km (2.6 mi) from Cala Mitjana. Highlights at this family-friendly aparthotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .Each apartment is soundproofed and features an LED TV with satellite channels, along with free WiFi, a furnished balcony and a coffee/tea maker. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. A safe, a hairdryer and a desk are also available. .The buffet restaurant, Es Port, serves Mediterranean cuisine and is open for breakfast. Cala Llonga is the aparthotel's own bar. Enjoy the indoor swimming pool, free kids' club, 24-hour gym and Hot tub. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning buffet breakfast is served between 8 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 4.5-property class Santanyi aparthotel include Cala Mondrago Beach and Cala Figuera Port.
View more Aparthotels in SantanyiOpens in a new window

What's nearby

  • Cala d'Or Marina - 5 min walk - 0.5 km
  • Cala Gran - 6 min walk - 0.6 km
  • Cala Ferrera Beach - 14 min walk - 1.2 km
  • Caló des Pou - 16 min walk - 1.4 km
  • Caló de ses Egos - 4 min drive - 2.5 km

Getting around

  • Manacor Station - 28 min drive
  • Palma de Mallorca (PMI) - 56 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Restaurant Diferent - ‬5 min walk
  • ‪Cafeteria Neptuno - ‬5 min walk
  • ‪Mabu-Hay - ‬4 min walk
  • ‪Barlovento Restaurante - ‬5 min walk

About this property

Inturotel Sa Marina

Luxury aparthotel with 2 restaurants and 2 outdoor pools
Inturotel Sa Marina offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Inturotel Sa Marina. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star Santanyi aparthotel is smoke free.

  • 162 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • Built in 2001
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Inturotel Sa Marina offers 162 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. 32-inch LED televisions come with satellite channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages.

Similar properties

Beach nearby, white sand, sun-loungers, beach umbrellas
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  • Pool
  • Kitchen
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 482 reviews
Inturotel Cala Azul

Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Lifeguards
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 25 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (EUR 15 per day)
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Cala Llonga
  • Es Port
  • Sivina Gastrobar

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 19.50 to 20 for adults and EUR 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch LED TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (305 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free supervised activities for children
  • Yoga classes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 162 units
  • 3 buildings
  • 3 floors
  • Bicycle rentals
  • Built in 2001
  • Garden
  • Mediterranean architecture
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 June to 15 September:
  • Sauna
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.50 to 20 for adults and EUR 10 to 20 for children
  • Airport shuttle fee: EUR 89 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: EUR 15 per day
  • Late check-out fee: EUR 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Inturotel Sa Marina Hotel Santanyi
Inturotel Sa Marina Hotel
Inturotel Sa Marina Santanyi
Inturotel Sa Marina
Inturotel Sa Marina Santanyi
Inturotel Sa Marina Aparthotel
Inturotel Sa Marina Aparthotel Santanyi

Frequently asked questions

What is the cancellation policy at Inturotel Sa Marina?

Inturotel Sa Marina offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Inturotel Sa Marina?

Yep, Inturotel Sa Marina has an uncovered self car park for EUR 15 per day. A self car park is also available, for a fee.

Are there any beaches close to Inturotel Sa Marina?

Yep, Inturotel Sa Marina is a short 8-minute walk from Cala Gran. Fun beach activities include scuba diving.

Is there a spa on site at Inturotel Sa Marina?

Yep, there is an onsite spa at Inturotel Sa Marina. You'll enjoy services like massages.

Does Inturotel Sa Marina have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Inturotel Sa Marina?

Inturotel Sa Marina features 2 outdoor pools, a full-service spa and an indoor pool.

What makes Inturotel Sa Marina a romantic place to stay?

1 hot tub and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Inturotel Sa Marina.

Is Inturotel Sa Marina family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Inturotel Sa Marina is a hit with families.

Does Inturotel Sa Marina serve breakfast?

Sure does, buffet breakfast is offered daily from 8 AM to 10:30 AM.

Is there a free airport shuttle available at Inturotel Sa Marina?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Inturotel Sa Marina?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Inturotel Sa Marina?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Inturotel Sa Marina?

No, only service animals are allowed.

Inturotel Sa Marina Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 240 out of 399 reviews
Rating 8 - Good. 132 out of 399 reviews
Rating 6 - Okay. 19 out of 399 reviews
Rating 4 - Poor. 5 out of 399 reviews
Rating 2 - Terrible. 3 out of 399 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Liked: Property conditions & facilities
Was a great place to stay, good location, walking distance to everything. The only disappointment was the pool area. People would leave their garbage at the sun beds, on the side tables etc. And the restaurant staff there do not clean it up. At times it was gross and people just avoided those sun beds
Stayed 6 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness
Stayed 5 nights in Sep 2025

8/10 Good

Evangelia

Liked: Cleanliness, property conditions & facilities
A great stay.
Stayed 7 nights in Aug 2025

10/10 Excellent

Eve

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation in a fantastic location. Pool areas not overly busy
Stayed 4 nights in Sep 2025

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria Jimena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. Thanks to the lovely team!
Stayed 12 nights in Aug 2025

10/10 Excellent

Meilani, Vineland

Travelled with partner
Liked: Cleanliness
Loved the property! And felt so comfortable
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness

Lovely family holiday

Lovely hotel. Quiet in the evenings which we loved , great pools, relaxed vibe , and lovely breckfast ! Definitely want to return again
Stayed 5 nights in Aug 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, room comfort
Very clean nice staff
Stayed 8 nights in Jul 2025

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our 2nd year spending our holiday at the resort. Another great experience! Appreciate the friendly staff. My son loved the pool and spent the entire day between the toddler and big kid pool. Super close to an amazing beach.
Stayed 4 nights in Jul 2025

8/10 Good

Sylvie

Liked: Cleanliness, room comfort
Positive feedback - staff were very friendly, pool by bar was lovely and clean, definitely need to pay for a pool view, we were self-catering and everything was provided for this. Negative feedback - room was very dated, instructions for arrival gave no indication of how to access the hotel complex with a car or where to park to check-in. The directions all led to the pedestrian access. It was very confusing driving, we had to ask a hotel guest. We would definitely stay in the hotel again if it wasn't in Cala D'or. The resort was too busy for us and didn't provide the ambience that we were looking for. The coves were lovely to swim in though.
Stayed 5 nights in Jun 2025

10/10 Excellent

joanne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, room comfort
Everything was perfect, a quiet location but only about 5 minutes walk to a massive selection of restaurants and nightlife. The beach and port are about 10 minutes walk away.
Stayed 7 nights in May 2025

8/10 Good

Jeremy

Stayed 9 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness
Stayed 14 nights in May 2025

2/10 Terrible

Sharmila

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very noisy cleaners. Young guy at reception, whose name I think is Jose, was extremely rude, constantly interrupted me when I was speaking, refused to listen. This inevitably led to numerous miscommunications as he was simply not prepared to listen to more than 2-3 words of any sentence before starting to speak himself, + him making many assumptions that were incorrect. Staff need much better training in how to communicate with customers. This guy, when I told him that he was not listening, retorted in the manner of an immature teenager + said, ´You are not listening!´. On arrival, when I was making my way to my room, a young girl of about six or seven, wearing no clothing at all, ran into the building from the pool area with her parents + younger sister later coming up the stairs. When I reported this, the same guy at reception told me that the hotel likely does not have any specific rule about this for children aged around seven! This was a completely nonsensical comment from him, as clearly what he should have done is to find out what the rules are at the hotel + not make this ridiculous comment. On one of the days, my keycard stopped working for no reason-had not been kept near my phone or any other device. When I mentioned this to the lady at reception, she simply said, I don´t know why it´s not working, instead of saying that she would report this to the IT/technical department. Obviously, I do not except her to know why it is not working! Overall really unprofessional.
Stayed 3 nights in Apr 2025

8/10 Good

Martina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

catrin

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities
Lovely property; well-maintained.
Stayed 6 nights in Apr 2025

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Just returned from a break with my daughter and 2 grandchildren 3 and 8. Perfect place, everything on your doorstep and hotel really clean. Staff always helpful, one of our best holiday experiences. Definitely recommend especially for families.
Stayed 4 nights in Apr 2025

8/10 Good

GOWREES, Wembley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 4 nights in Apr 2025

10/10 Excellent

James Paul, Dewsbury

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located,clean beautiful property.
Stayed 14 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Joe

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel in a good walking distance feom everything. 10 mins to beach, 2 mins to all restaurants. Rooms although dated are comfortable and offer everything you need. Pools indoor and outdoors good. Though outdoor pool not heated and quite cold. Area around pool very nice with movie screen and plenty of seating. No inflatables allowed in pool despite no sign advising. So we wasted 30 euros on kids toys and was told off by lifeguard. Apparently spanish law. Good services from front reception. Key is a wristband which was actually super handy. Overall enoyed stay and would come back.
Stayed 4 nights in Sep 2024