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Hotel Universal

3.0 star property

Photo gallery for Hotel Universal

Deluxe Double Room
Restaurant
Deluxe Double Room
Interior detail
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$119
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
Av. Cuiabá 1210, Santarém, PA, 68040-400
  • Place, Paraiso Shopping Center
    ‪3 min walk‬
  • Place, Santarem's Harbor
    ‪17 min walk‬
  • Place, Port of Santarem
    ‪18 min walk‬
  • Airport, Santarem (STM-Maestro Wilson Fonseca)
    ‪11 min drive‬

Room options

Basic Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Basic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Santarém

At Hotel Universal you'll be within just a 5-minute stroll of Paraiso Shopping Center and within 20 minutes of Port of Santarem. Highlights at this hotel include free buffet breakfast and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a corner/local shop. Additionally, you'll find laundry facilities, a television in a common area and a water dispenser. Each morning free breakfast is served. .Sights within a 20-minute walk of this 3-property class Santarém hotel include Santarem's Harbor and Municipal market.

What's nearby

  • Paraiso Shopping Center - 3 min walk - 0.3 km
  • Municipal market - 13 min walk - 1.2 km
  • Santarem's Harbor - 17 min walk - 1.4 km
  • Port of Santarem - 18 min walk - 1.6 km
  • St. Raymond Parish - 1 min drive - 1.9 km

Getting around

  • Santarem (STM-Maestro Wilson Fonseca) - 31 min drive

Restaurants

  • ‪Massabor Panificadora E Cafe Da Manhã - ‬3 min walk
  • ‪Brioche Lanches - ‬7 min walk
  • ‪Macapá Lanche - ‬5 min walk
  • ‪Picanha no Bafo - ‬4 min walk
  • ‪Mocorongo Sushi - ‬4 min walk

About this property

Hotel Universal

Free breakfast is served daily. Public spaces have free WiFi. Hotel Universal also features laundry facilities, a corner/local shop, and a television in common area. Free self parking is available.

This 3-star Santarém hotel is smoke free.

  • 42 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Corner/local shop
  • Television in lobby
  • No smoking on site
  • Water dispenser
Hotel Universal offers 42 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Santarém hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 50.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Hotel Universal Hotel
Hotel Universal Santarém
Hotel Universal Hotel Santarém

Frequently asked questions

What is the cancellation policy at Hotel Universal?

Hotel Universal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Universal?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Universal on 2 Apr 2026 start from NZ$119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Universal?

Yep, Hotel Universal has a free self car park.

Are there any beaches close to Hotel Universal?

The closest beach to Hotel Universal is Maracana Beach (2 km).

Does Hotel Universal serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at Hotel Universal?

No, Hotel Universal does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Universal?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Universal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 0 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Willian Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Tarcisio

Stayed 1 night in Jul 2025

10/10 Excellent

Tarcísio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Tarcísio

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Johnatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortável

Confortável
Stayed 3 nights in Apr 2025

10/10 Excellent

Giancarlo

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wanderson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Uri

Stayed 1 night in Sep 2024

10/10 Excellent

Fabio

Stayed 1 night in Aug 2024

10/10 Excellent

Herena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Guido

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Paulo

Stayed 1 night in Jun 2024

10/10 Excellent

MARCELO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

PABLO

Stayed 1 night in Jun 2024

8/10 Good

Ohanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

cintia

Stayed 1 night in Apr 2024

4/10 Poor

Carlos

Business traveller, Travelled with group
Disliked: Staff & service
para el precio que cobran, hay otros hoteles en esa zona con mejores servicios por un costo menor
Stayed 3 nights in Apr 2024

10/10 Excellent

L

Stayed 6 nights in Jan 2024

10/10 Excellent

JOHABI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atendimento, equipe educada e sempre disponível. Um ótimo café da manhã!
Stayed 2 nights in Dec 2023

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo , quartos pequenos mas funcionais , otimo cafe da manha .
Stayed 2 nights in Oct 2023

8/10 Good

Karla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Flávia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022