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AC Hotel Santiago de los Caballeros

3.0 star property
Hotel in Santiago de los Caballeros with 2 restaurants and 24-hour front desk

Photo gallery for AC Hotel Santiago de los Caballeros

Outdoor pool
Bar (on property)
Exterior
Room, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Pool
  • Air conditioning
The current price is NZ$284
includes taxes & fees
12 July - 13 July

Explore the area

Map
C. Del Sol 32-34, Santiago de los Caballeros, 51000
  • Monument to the Heroes of the Restoration
    ‪6 min walk‬
  • Catedral de Santiago
    ‪3 min drive‬
  • Estadio Cibao
    ‪4 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking, City View

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

Room, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

Room, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Queen Beds

About the area

Santiago de los Caballeros

AC Hotel Santiago de los Caballeros puts you in the heart of Santiago de los Caballeros, within just a 10-minute stroll of Gran Teatro Del Cibao and Monument to the Heroes of the Restoration. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a front desk safe. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 30-minute walk of this 3-property class La Zurza hotel include Historic San Luis Fort Museum and Bella Terra Mall.

What's nearby

  • Monument to the Heroes of the Restoration - 6 min walk - 0.5 km
  • Bella Terra Mall - 17 min walk - 1.5 km
  • Casino Gran Almirante - 2 min drive - 2.4 km
  • Catedral de Santiago - 3 min drive - 1.9 km
  • Estadio Cibao - 4 min drive - 3.4 km

Getting around

  • Santiago (STI-Cibao Intl.) - 18 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Pinta Beer Store - ‬10 min walk
  • ‪El Tablón Latino - ‬3 min walk
  • ‪Amigos 24 Horas - ‬13 min walk
  • ‪El Parrillon Monumental - ‬11 min walk

About this property

AC Hotel Santiago de los Caballeros

Hotel in Santiago de los Caballeros with 2 restaurants and 24-hour front desk
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. AC Hotel Santiago de los Caballeros also features an outdoor pool, a front desk safe, and a lift. Self parking is free.

This 3-star Santiago de los Caballeros hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 2024
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
AC Hotel Santiago de los Caballeros offers 140 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 136 reviews
The price is NZ$291
includes taxes & fees
2 Aug - 3 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ac Santiago De Los Caballeros
AC Hotel BY Marriott Santiago
AC Hotel Santiago de los Caballeros Hotel
AC Hotel Santiago de los Caballeros Santiago de los Caballeros

Frequently asked questions

What is the cancellation policy at AC Hotel Santiago de los Caballeros?

AC Hotel Santiago de los Caballeros offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AC Hotel Santiago de los Caballeros?

As of 2 Jul 2025, prices found for a 1-night stay for 2 adults at AC Hotel Santiago de los Caballeros on 12 Jul 2025 start from NZ$283.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at AC Hotel Santiago de los Caballeros?

Yep, AC Hotel Santiago de los Caballeros has a free self car park.

Does AC Hotel Santiago de los Caballeros have a pool?

AC Hotel Santiago de los Caballeros has an outdoor pool.

Is AC Hotel Santiago de los Caballeros family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that AC Hotel Santiago de los Caballeros is a hit with families.

Is there a free airport shuttle available at AC Hotel Santiago de los Caballeros?

No, AC Hotel Santiago de los Caballeros does not offer an airport shuttle service.

Is there a bar or restaurant at AC Hotel Santiago de los Caballeros?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at AC Hotel Santiago de los Caballeros?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at AC Hotel Santiago de los Caballeros?

Dogs are welcome at AC Hotel Santiago de los Caballeros, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 8 kg per pet.

AC Hotel Santiago de los Caballeros Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 94 out of 123 reviews
Rating 8 - Good. 18 out of 123 reviews
Rating 6 - Okay. 6 out of 123 reviews
Rating 4 - Poor. 3 out of 123 reviews
Rating 2 - Terrible. 2 out of 123 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sulay

Stayed 1 night in Mar 2025

10/10 Excellent

Eduardo

Stayed 2 nights in Mar 2025

2/10 Terrible

Yisset

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff members at front desk were not welcoming or friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Deyanara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place closer to attractions very clean and beautiful views
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Beautiful pool and view. Friendly staff. Great breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this Hotel for the first time and it didn’t disappoints! The service is top-notch, the rooms are modern and comfortable, and the atmosphere is perfect for a relaxing getaway or business.
Stayed 1 night in Mar 2025

10/10 Excellent

Darwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a wonderful addition to the Santiago hotel markets. Very close to the touristy Monumento and close to all of its restaurants. Easy to get to and very beautiful. Christian at the front desk was a friendly smile and very helpful during our stay. Crystal at the lobby bar was fantastic and created some wonderful latte art for our lattes. The rooftop pool is out of this world although a bit chilly. Pool side service was mostly enjoyable however a bit delayed since there only seemed to be one worker on duty at all times. This could be improved by the addition of an outdoor bar area, this way we didn’t have to go inside the restaurant soaking wet to get a drink.Hope this improves in the future as I expect to be back soon!
Stayed 2 nights in Mar 2025

8/10 Good

Kenard, Providenciales

Stayed 1 night in Mar 2025

6/10 Okay

Magderlyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida nada buena de los restaurantes, nada en la categoría de un marriot, deberían revisar esa parte y agregar gavetas a las habitaciones
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackson

Stayed 3 nights in Mar 2025

10/10 Excellent

Alejandro, Ridgewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

DIÓGENES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, las áreas comunes y la seguridad, pero lo mejor que tienen son las atenciones del personal. He estado en muchísimos hoteles y el servicio al cliente aquí es incomparable.
Stayed 2 nights in Mar 2025

8/10 Good

Orquidia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very beautiful however the breakfast is horrible and extremely expensive for continental. They served artifical eggs when we asked for an omelet. This hotel has potential but needs some work to make it better and expand their dinner menu at the restaurant as well
Stayed 1 night in Feb 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Deyanara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service nice property cleanest and very friendly environment
Stayed 1 night in Feb 2025

10/10 Excellent

deneak

Liked: Cleanliness, staff & service, property conditions & facilities
No Complaints
Stayed 3 nights in Feb 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Ariel, Lynn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our experience was unpleasant due to the staff. The property was nice, the food was good and location was good nevertheless, we were awakened at 5:30 by service staff yelling in the hallway. Couldn’t call the front desk at that point because the phone was disconnected but decided to bring it up during check out for constructive criticism only. The staff in the front desk were not at all concerned nor apologetic about it they were so indifferent which about it. Like I said service aside the hotel is nice but the staff could use a lot of training.
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place, nice view

The staff was very kind and helpful
Stayed 1 night in Feb 2025

8/10 Good

scarlet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Feb 2025

10/10 Excellent

Pedro E

Stayed 2 nights in Feb 2025

10/10 Excellent

Anadaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Melissa

Liked: Amenities, property conditions & facilities
Need better service
Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025