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Hotel Casa Jum

3.5 star property

Photo gallery for Hotel Casa Jum

A two-story building with a wooden facade, a balcony, and a sign indicating a restaurant.
A covered outdoor seating area with a view of the street, a tree, and a building with a sign that reads "RESTAURANT".
A bedroom with a large bed, a nightstand, a lamp, and a painting of a forest on the wall.
A bar area with illuminated 'BAR' letters, a vase with yellow flowers, and a shelf with bottles.
A dining table set for four with clear glassware and white plates, positioned in a room with a view of a garden through a glass door.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$79
includes taxes & fees
4 Aug - 5 Aug

Explore the area

View map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000
  • Place, Centro Leon
    ‪3 min drive‬
  • Place, Bella Terra Mall
    ‪5 min drive‬
  • Place, Casino Gran Almirante
    ‪5 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Single Room

A hotel room with a bed, bedside lamps, a nightstand, a mirror, and a radiator.

Executive Single Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a desk, a ceiling fan, and a TV mounted on the wall.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 350 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Luxury

A hotel room with a bed, a desk with a chair, a nightstand, and a wall-mounted ceiling fan.

Luxury

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite

A neatly made bed with a dark blue bedspread and two rolled towels on top. There is a small bedside table with a lamp, a mirror above the bed, and an air conditioning unit on the wall.

Deluxe Studio Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Royal Suite

A bedroom with a bed, bedside table, lamp, and a painting on the wall.

Royal Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room

A neatly made bed with white linens in a room with a large window, a dark wooden wardrobe, and a wall-mounted painting of a forest.

Superior Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Santiago de los Caballeros

Hotel Casa Jum puts you in the centre of Santiago de los Caballeros, 2.6 km (1.6 mi) from Centro Leon and 4.1 km (2.6 mi) from Cinemacentro Cibao. Highlights at this hotel include a full-service spa, a restaurant and free valet parking. .A day of pampering can include massages, body scrubs and mani/pedis. The restaurant, Casa Jum, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include a meeting room and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .In the area of this 3.5-property class Los Rieles hotel, you'll find Monument to the Heroes of the Restoration.

What's nearby

  • Centro Leon - 3 min drive - 2.6 km
  • Cinemacentro Cibao - 4 min drive - 4.1 km
  • Bella Terra Mall - 5 min drive - 4.4 km
  • Casino Gran Almirante - 5 min drive - 5.0 km
  • Monument to the Heroes of the Restoration - 7 min drive - 6.8 km

Getting around

  • Santiago (STI-Cibao Intl.) - 26 min drive

Restaurants

  • ‪Bendito Café - ‬5 min drive
  • ‪Tamales Meli - ‬19 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Sabrass Restaurante - ‬5 min drive

About this property

Hotel Casa Jum

Hotel Casa Jum offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Casa Jum. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Santiago de los Caballeros hotel.

  • 1 building
  • 9 guestrooms or units
  • 3 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Casa Jum offers 9 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and bidets.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body scrubs and manicures and pedicures. The spa is open daily.

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El Montserrat - Hotel Boutique
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  • Air-conditioning
  • Parking available
  • Housekeeping
4.5 out of 5, Wonderful, 225 reviews
The price is NZ$82
includes taxes & fees
2 Aug - 3 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Jum

Things to do

  • Bicycle storage
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Some LED lighting used
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and older
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 7 and over.

We should mention

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

What is the cancellation policy at Hotel Casa Jum?

Hotel Casa Jum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa Jum?

As of 1 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Jum on 4 Aug 2026 start from NZ$79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Casa Jum?

Yep, Hotel Casa Jum has a free self car park and free valet parking.

Is there a spa on site at Hotel Casa Jum?

Yep, there is an onsite spa at Hotel Casa Jum. You'll enjoy heaps of services like body scrubs and facials.

Does Hotel Casa Jum serve breakfast?

Yeah, full breakfast is available daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Casa Jum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Casa Jum?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Casa Jum?

Check-in begins at 3:00 PM. Check-out time is 12:30 PM.

Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 357 out of 497 reviews
Rating 8 - Good. 86 out of 497 reviews
Rating 6 - Okay. 28 out of 497 reviews
Rating 4 - Poor. 12 out of 497 reviews
Rating 2 - Terrible. 14 out of 497 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yvette

Liked: Cleanliness, property conditions & facilities
This is the best hotel in town
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sophie

Liked: Cleanliness, staff & service
Staff was friendly, room was comfortable and AC worked well, everything felt clean and fresh
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Aura Patricia

Liked: Staff & service
The breakfast was excellent, the attention of the personal was excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Yvette

Liked: Cleanliness, property conditions & facilities
I love this hotel
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Maximiliano CORDOVA

Liked: Cleanliness, staff & service
this is a good place to state.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Bergan

Liked: Cleanliness
Disliked: Amenities
Super friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, amenities
Great hospitality and very accommodating.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Yvette

Liked: Cleanliness, property conditions & facilities
Everything was wonderful
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jerrold

Liked: Cleanliness, staff & service, amenities
Although the room is somewhat run down, the people are great. Despite being a small hotel, they provided very necessary transportation. Good value for the price.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities
Great place great service me encanta mucho
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Julio Fermin De Los

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Lessell

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Hotel Casa Jum several times. I always return Because of the great customer service and the value for your money
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

stacy

Liked: Cleanliness, amenities, property conditions & facilities
This was my 2nd time. We loved it here. Quiet and big room.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Large room, great Shower, Very nice Staff
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Griselly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

REYNALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Safe area and very clean and comfortable room.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Edickson

Liked: Cleanliness, staff & service, property conditions & facilities
There was no soap to take a shower, but I had my own. Faucet in bathroom' sink was loose; for the price i would stay there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
My room was nice and clean.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Sully

Liked: Staff & service
The host was very friendly and welcoming. He gave me good references for places to visit during my stay.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at an excellent location with professional staff.
Stayed 8 nights in Nov 2023
Verified review

10/10 Excellent

Rose

Liked: Amenities
It was lovely and the staff too.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Loleta

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and quiet. Beds are comfortable with AC, great water pressure with hot water.
Stayed 6 nights in Jul 2025
Verified review

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities
There should have been more variety in the break fast served since individuals paid 10 us daily for such, instead of one choice every day. It did not cater for people who follows a healthy diet and it did not worth the price paid.
Stayed 7 nights in Mar 2026

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