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Hotel Casa Jum

3.5 star property

Photo gallery for Hotel Casa Jum

Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine
Apartment, 3 Bedrooms | Terrace/patio
Interior entrance
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$80
includes taxes & fees
25 Mar - 26 Mar

Explore the area

View map
C/ Penetración, Los Rieles, Gurabo, Santiago de los Caballeros, Santiago, 51000
  • Place, Playa Dorada
  • Place, Centro Leon
    ‪5 min drive‬
  • Place, Monument to the Heroes of the Restoration
    ‪12 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Single Room

Executive Single Room | Safe

Executive Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 350 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Luxury

Luxury

Luxury

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Santiago de los Caballeros

Hotel Casa Jum puts you in the centre of Santiago de los Caballeros, 2.6 km (1.6 mi) from Centro Leon and 4.1 km (2.6 mi) from Cinemacentro Cibao. Highlights at this hotel include a full-service spa, a restaurant and free valet parking. .A day of pampering can include massages, body scrubs and mani/pedis. The restaurant, Casa Jum, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Business amenities include a meeting room and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .With a stay at this 3.5-property class Los Rieles hotel, you'll be 4.1 km (2.6 mi) from Bella Terra Mall and 4.5 km (2.8 mi) from Ágora Santiago Center.

What's nearby

  • Centro Leon - 5 min drive - 2.6 km
  • Bella Terra Mall - 8 min drive - 4.4 km
  • Monument to the Heroes of the Restoration - 12 min drive - 6.8 km
  • Estadio Cibao - 16 min drive - 8.6 km
  • Colinas Mall - 16 min drive - 8.4 km

Getting around

  • Santiago (STI-Cibao Intl.) - 26 min drive

Restaurants

  • ‪Tamales Meli - ‬19 min walk
  • ‪El dorado snack bar - ‬2 min drive
  • ‪Tipico Bonao - ‬4 min drive
  • ‪Rogers Burger - ‬18 min walk
  • ‪Pork And Beer Culture - ‬2 min drive

About this property

Hotel Casa Jum

Hotel Casa Jum offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Casa Jum. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Santiago de los Caballeros hotel.

  • 1 building
  • 9 guestrooms or units
  • 3 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Casa Jum offers 9 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and bidets.

This Santiago de los Caballeros hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body scrubs and manicures and pedicures. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Jum

Things to do

  • Bicycle storage
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 7 and older
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 30 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 15 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 7 and over.

We should mention

  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hostal Casa Jum Hostel Gurabo
Hostal Casa Jum Hostel
Hostal Casa Jum Gurabo
Hotel Casa Jum Santiago
Casa Jum Santiago
Casa Jum
Hostal Casa Jum
Hotel Casa Jum Santiago de los Caballeros
Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel
Hotel Casa Jum Santiago de los Caballeros
Hotel Casa Jum Hotel Santiago de los Caballeros

Frequently asked questions

What is the cancellation policy at Hotel Casa Jum?

Hotel Casa Jum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa Jum?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Jum on 25 Mar 2026 start from NZ$80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Casa Jum?

Yep, Hotel Casa Jum has a free self car park and free valet parking.

Is there a spa on site at Hotel Casa Jum?

Yep, there is an onsite spa at Hotel Casa Jum. You'll enjoy heaps of services like body scrubs and facials.

Does Hotel Casa Jum serve breakfast?

Yeah, full breakfast is available daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Casa Jum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Casa Jum?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Casa Jum?

Check-in begins at 3:00 PM. Check-out time is 12:30 PM.

Hotel Casa Jum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 331 out of 459 reviews
Rating 8 - Good. 79 out of 459 reviews
Rating 6 - Okay. 25 out of 459 reviews
Rating 4 - Poor. 11 out of 459 reviews
Rating 2 - Terrible. 13 out of 459 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, amenities
Great hospitality and very accommodating.
Stayed 4 nights in Dec 2025

10/10 Excellent

Angelo

Stayed 1 night in Dec 2025

10/10 Excellent

Jesus

Stayed 1 night in Dec 2025

10/10 Excellent

Yvette, Jacksonville

Liked: Cleanliness, property conditions & facilities
I enjoy it
Stayed 1 night in Nov 2025

10/10 Excellent

David, Highland Park

Stayed 2 nights in Dec 2025

2/10 Terrible

Dwayne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was my second time staying at this hotel. The first time the stay wasn't that bad. This time the stay was terrible. When i got there late at night no one opened the door for us even though they saw us knocking. The room had paint peeling off the ceiling. The toilet tissue handle was broken. The hotel lights went out for about 2 hours. I booked the room with free breakfast and they said they dont offer breakfast. No food at the supposedly restaurant they have on site. It was a terrible experience and will never stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good!!!
Stayed 1 night in Nov 2025

2/10 Terrible

pablo

Stayed 1 night in Nov 2025

2/10 Terrible

Yauniel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Looks nothing like advertised, hotel and rooms look in very poor condition inside and out. Noticed a man sleeping in the lobby couch at check in. The person at check in was helpful but the place looks horrible and I was itching the entire time. We got the worst room in the building everything looks like it’s falling apart, out dated, and old. I would never stay here in my life had I know it be this bad but I had nowhere else to go arriving so late in the evening from the nearest airport this looked like a reasonable stay but I was terribly wrong.
Stayed 1 night in Nov 2025

10/10 Excellent

Antony

Stayed 1 night in Nov 2025

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities
Great place great service me encanta mucho
Stayed 2 nights in Nov 2025

10/10 Excellent

Reynaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
menu was fresh atleats the coffee .thays all we had . we are not breakfast eaters. and we were out all day from warly morning on
Stayed 3 nights in Oct 2025

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing place was chill and easy to get around. Accommodating. No complaints. Homely feel.
Stayed 6 nights in Oct 2025

10/10 Excellent

stacy

Liked: Cleanliness, property conditions & facilities
Peaceful
Stayed 2 nights in Sep 2025

10/10 Excellent

Rosa

Stayed 1 night in Sep 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Sep 2025

10/10 Excellent

Alvaro, groveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Yarira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Steven Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
Kind
Stayed 1 night in Sep 2025

10/10 Excellent

REYNALDO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Safe area and very clean and comfortable room.
Stayed 1 night in Aug 2025

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Large room, great Shower, Very nice Staff
Stayed 2 nights in Aug 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Casa Jum! Staff was very friendly and welcoming, and made sure to be available during late hours. Room and adjacent areas were very clean. We look forward to return at Casa Jum!
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was excellent. I loved the warm attention from the staff, the comfortable and well-designed rooms, and the welcoming environment throughout the hotel. It made me feel right at home.
Stayed 15 nights in Jul 2025