See all properties
Save

Platino Hotel & Casino

Property class: 3

Photo gallery for Platino Hotel & Casino

Front of property – evening/night
Interior entrance
Property grounds
Minibar, in-room safe, blackout curtains, iron/ironing board
Casino

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
The current price is NZ$130
includes taxes & fees
22 May - 23 May

Explore the area

View map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Place, Gran Teatro Del Cibao
    ‪15 min walk‬
  • Place, Monument to the Heroes of the Restoration
    ‪19 min walk‬
  • Place, Bella Terra Mall
    ‪2 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Superior Room

Executive Superior Room

Executive Superior Room

8.6 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Deluxe Room

Executive Deluxe Room

Executive Deluxe Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite Deluxe

Junior Suite Deluxe

Junior Suite Deluxe

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

About the area

Santiago de los Caballeros

Platino Hotel & Casino puts you in the centre of Santiago de los Caballeros, 1.6 km (1 mi) from Monument to the Heroes of the Restoration and 2.7 km (1.7 mi) from Catedral de Santiago. Highlights at this Colonial hotel include a casino, a restaurant and free continental breakfast. .The restaurant, BarRocko, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include a nightclub, free Wi-Fi in public areas and a conference centre. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free casino shuttle. .With a stay at this 3-property class La Zurza hotel, you'll be 3.1 km (2 mi) from Hermanos Patino Bridge and 3.5 km (2.1 mi) from Centro Leon.

What's nearby

  • Gran Teatro Del Cibao - 15 min walk - 1.3 km
  • Monument to the Heroes of the Restoration - 19 min walk - 1.6 km
  • Ágora Santiago Center - 2 min drive - 1.8 km
  • Bella Terra Mall - 2 min drive - 1.7 km
  • Cinemacentro Cibao - 3 min drive - 2.4 km

Getting around

  • Santiago (STI-Cibao Intl.) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Café Santo Domingo - ‬11 min walk
  • ‪Square One - ‬3 min walk
  • ‪Caña Liquor Store - ‬4 min walk
  • ‪Becerro's bar - ‬3 min drive

About this property

Platino Hotel & Casino

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. A casino, a nightclub, and multilingual staff are also featured at Platino Hotel & Casino. An airport shuttle (available 24 hours), a theme park shuttle and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Santiago de los Caballeros hotel.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Casino
  • Nightclub
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Similar properties

Restaurant
Palmetto Hotel
Villa Olga
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 532 reviews
The price is NZ$93
includes taxes & fees
10 May - 11 May
Palmetto Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
Platino Santiago
Platino Hotel Santiago
Platino Hotel Casino
Platino Casino Santiago
Platino Casino
Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
Hotel Platino
Platino Hotel Casino
Platino Hotel & Casino Hotel
Platino Hotel & Casino Santiago de los Caballeros
Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

What is the cancellation policy at Platino Hotel & Casino?

Platino Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Platino Hotel & Casino?

As of 30 Apr 2026, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on 22 May 2026 start from NZ$130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Platino Hotel & Casino?

Yep, Platino Hotel & Casino has a free self car park.

Is Platino Hotel & Casino family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Platino Hotel & Casino is a hit with families.

Does Platino Hotel & Casino serve breakfast?

Sure does, complimentary continental brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Platino Hotel & Casino?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Platino Hotel & Casino?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Platino Hotel & Casino?

Check-in begins at 3 PM. Check-out time is 1:00 PM.

Are pets allowed at Platino Hotel & Casino?

No, pets are not allowed.

Platino Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

WILSON, CIDRA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Para el precio, genial , el staff 10 de 10, .
Stayed 1 night in Jan 2026

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was perfect, the staff was great and everything was great! Would stay there again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Pedro

Evwr
Stayed 4 nights in Jan 2026

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful personnel everyone was very helpful. But heres the issue that i did not like. Theres too many pigeons roosting around the building and they wake you up early in the morning. So if youre trying to catch some good late morning sleep good luck!
Stayed 1 night in Jan 2026

10/10 Excellent

Jean Claude

Stayed 1 night in Jan 2026

6/10 Okay

Juan

No cambio de ropa de cama en mi estadia El desayuno muy pobre
Stayed 2 nights in Jan 2026

10/10 Excellent

Jose, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jan 2026

2/10 Terrible

ladislao

Stayed 1 night in Jan 2026

4/10 Poor

Naim, Den Haag

A nightclub next door is unacceptable. Loud music till 5 am every day
Stayed 3 nights in Jan 2026

10/10 Excellent

Luis Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, good breakfast.
Stayed 2 nights in Dec 2025

8/10 Good

Cesar

Travelled with family
Disliked: Amenities
Accommodate great service problems was solved asap thanks for hospitality
Stayed 1 night in Jan 2026

10/10 Excellent

Barthelemy

Liked: Cleanliness, staff & service, property conditions & facilities
I really do like it
Stayed 1 night in Jan 2026

6/10 Okay

Romery

Más o menos.
Stayed 1 night in Dec 2025

2/10 Terrible

Mayra Caridad, Apalachin

Stayed 2 nights in Jan 2026

10/10 Excellent

Gamalielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious and also the staff are awesome!
Stayed 1 night in Jan 2026

8/10 Good

Lucy

Liked: Cleanliness
Rooms are outdated
Stayed 1 night in Jan 2026

10/10 Excellent

Gissaint

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and the staff
Stayed 2 nights in Jan 2026

8/10 Good

Michael Myrto

Liked: Cleanliness, amenities, property conditions & facilities
Pretty good, so far!
Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie D

Liked: Cleanliness
The room was clean and the customer service was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, there was great courtesy, excellent service that went above and beyond.
Stayed 1 night in Jan 2026

6/10 Okay

Gilberto, Bronx

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The breakfast very poor and wi-fi too, the parking ok and air conditioning good.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

2/10 Terrible

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No agua al momento y desayuno como para una palomita
Stayed 1 night in Dec 2025

4/10 Poor

Laura

Travelled with partner
Liked: Cleanliness
The staff was fine, and room was ok, but to much noise at night, had a disco too close, and had some problems with water in the bathroom. I couldnt sleep.
Stayed 1 night in Dec 2025