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Platino Hotel & Casino

3.0 star property
Colonial hotel with casino and free breakfast

Photo gallery for Platino Hotel & Casino

Front of property – evening/night
Balcony
Interior entrance
Interior
Junior Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Place, Monument to the Heroes of the Restoration
    ‪14 min walk‬
  • Place, Bella Terra Mall
    ‪2 min drive‬
  • Place, Catedral de Santiago
    ‪4 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 3 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Superior Room

Executive Superior Room

Executive Superior Room

8.4 out of 10
Very good
(42 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Room

Executive Deluxe Room

Executive Deluxe Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Deluxe

Junior Suite Deluxe

Junior Suite Deluxe

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 3 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Santiago de los Caballeros

Platino Hotel & Casino puts you in the centre of Santiago de los Caballeros, 1.6 km (1 mi) from Monument to the Heroes of the Restoration and 2.7 km (1.7 mi) from Catedral de Santiago. Highlights at this Colonial hotel include a casino, a restaurant and free continental breakfast. .The restaurant, BarRocko, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include a nightclub, free Wi-Fi in public areas and a conference centre. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free casino shuttle. .With a stay at this 3-property class La Zurza hotel, you'll be 3.1 km (2 mi) from Hermanos Patino Bridge and 3.5 km (2.1 mi) from Centro Leon.

What's nearby

  • Monument to the Heroes of the Restoration - 14 min walk - 1.2 km
  • Bella Terra Mall - 2 min drive - 2.1 km
  • Historic San Luis Fort Museum - 3 min drive - 1.9 km
  • Catedral de Santiago - 4 min drive - 2.2 km
  • Hermanos Patino Bridge - 4 min drive - 2.5 km

Getting around

  • Santiago (STI-Cibao Intl.) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Café Santo Domingo - ‬11 min walk
  • ‪Square One - ‬3 min walk
  • ‪Caña Liquor Store - ‬4 min walk
  • ‪Amigos 24 Horas - ‬14 min walk

About this property

Platino Hotel & Casino

Colonial hotel with casino and free breakfast
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. A casino, a nightclub, and multilingual staff are also featured at Platino Hotel & Casino. An airport shuttle (available 24 hours), a theme park shuttle and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Santiago de los Caballeros hotel.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Casino
  • Nightclub
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
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Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

What is the cancellation policy at Platino Hotel & Casino?

Platino Hotel & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Platino Hotel & Casino?

Yep, Platino Hotel & Casino has a free self car park.

Is Platino Hotel & Casino family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Platino Hotel & Casino is a hit with families.

Does Platino Hotel & Casino serve breakfast?

Sure does, complimentary continental brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Platino Hotel & Casino?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Platino Hotel & Casino?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Platino Hotel & Casino?

Check-in begins at 3 PM. Check-out time is 1:00 PM.

Are pets allowed at Platino Hotel & Casino?

No, pets are not allowed.

Reviews

Platino Hotel & Casino Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 529 out of 1003 reviews
Rating 8 - Good. 269 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

Reviews

10/10 Excellent

lancoyia

Liked: Cleanliness, staff & service, property conditions & facilities
Good condition
Stayed 3 nights in Sep 2025

10/10 Excellent

Lesvy, Bronx

Stayed 6 nights in Sep 2025

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Isabel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 1 night in Aug 2025

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness
Disliked: Amenities
very convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

GILBERT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean Hotel Very welcoming and professional Staff Like It
Stayed 1 night in Aug 2025

2/10 Terrible

Presler

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I had a problem with the staff I ate there I pay cash when I was ready to check out they I owe for food I said I cash I told them exactly how much I gave they have to investigate it took time I almost miss my flight
Stayed 2 nights in Aug 2025

2/10 Terrible

ladislao

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was from Tuesday to Friday first night I got a roach on the bed them the next morning I found few on the room on the mini bar I complaint and the give me another room for the next two days finally is not the right place to stay with you family specially with kids!!!!
Stayed 3 nights in Aug 2025

8/10 Good

Yaneyris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was good, very easy to the city and the monument of Santiago, near restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

Ancyco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, clean, communication, 20/10
Stayed 1 night in Aug 2025

4/10 Poor

Steve

Stayed 1 night in Aug 2025

6/10 Okay

Carlo

Travelled with group
Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Carmelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff ease of check-in bellman assisted with luggage to room and explained amenities
Stayed 1 night in Jun 2025

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very safe and clean. The food and their service is good second time staying there.
Stayed 11 nights in Aug 2025

10/10 Excellent

Wady

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is confortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Fonyi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Russell

Disliked: Amenities, property conditions & facilities
Very outdated. Very few employees speak English. Restaurant poorly designed. Not a good experience
Stayed 2 nights in Aug 2025

8/10 Good

Jose, Dumont

Liked: Cleanliness, staff & service, property conditions & facilities
Is a good and nice hotel, just missing some smiles insome staff employees, in my opinion that
Stayed 1 night in Jul 2025

8/10 Good

von

Liked: Cleanliness, staff & service
Good service Clean Amenities
Stayed 1 night in Aug 2025

8/10 Good

Oliver, Santo Domingo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Jul 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service
Un hotel bueno para cortas estadias por negocios !!
Stayed 1 night in Jul 2025

4/10 Poor

EDIS

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Too old
Stayed 1 night in Jul 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was very clean
Stayed 1 night in Jul 2025