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Departamentos Pontoni

3.0 star property

Photo gallery for Departamentos Pontoni

2 outdoor pools
Apartment, 1 Bedroom
Apartment, 1 Bedroom | Private kitchen
Apartment, 2 Bedrooms | Private kitchen
Apartment, 1 Bedroom | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Free Wi-Fi
  • Gym
  • Outdoor space

Explore the area

View map
Avenida Nueva Providencia 1372, Santiago, Region Metropolitana, 7500000
  • Place, Municipal Market of Providencia
    ‪3 min walk‬
  • Place, Clínica Indisa
    ‪13 min walk‬
  • Place, Costanera Center
    ‪2 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • City view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

About the area

Santiago

At Departamentos Pontoni you'll be within a 30-minute stroll of Clinica Santa Maria and Costanera Center. .You can enjoy a flat-screen TV with cable channels, and each apartment features a dryer, free WiFi and a balcony. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. A coffee/tea maker, an iron/ironing board and free toiletries are also available. Limited housekeeping is available. .Enjoy access to 2 outdoor swimming pools along with a gym and a seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking.
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What's nearby

  • Nescafé Theater of The Arts - 3 min walk - 0.3 km
  • Municipal Market of Providencia - 3 min walk - 0.3 km
  • Clínica Indisa - 13 min walk - 1.1 km
  • Clinica Santa Maria - 14 min walk - 1.2 km
  • Costanera Center - 2 min drive - 1.7 km

Getting around

  • Manuel Montt Station - 2 min walk
  • Matta Station - 6 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 21 min drive

Restaurants

  • ‪Dominó Manuel Montt - ‬2 min walk
  • ‪Liguria - ‬2 min walk
  • ‪Grez - ‬1 min walk
  • ‪Niu Sushi - ‬1 min walk
  • ‪Hocha - ‬1 min walk

About this property

Departamentos Pontoni

As a guest of Departamentos Pontoni, you'll find 2 outdoor swimming pools, a fitness centre, and a seasonal outdoor pool. WiFi is free in public spaces. Departamentos Pontoni also features a rooftop terrace and laundry facilities. For a fee, parking is available.

This 3-star Santiago apartment is smoke free.

  • 9 guestrooms or units
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
Departamentos Pontoni offers 9 accommodations with coffee/tea makers and an iron/ironing board. Rooms open to balconies. Accommodation at this 3-star apartment has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a limited basis and hairdryers can be requested.

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Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 20 per stay

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Rooftop terrace

Laundry

  • Dryer
  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • Limited housekeeping

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 9 units

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Departamentos Pontoni

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Departamentos Pontoni Aparthotel Santiago
Departamentos Pontoni Aparthotel
Departamentos Pontoni Santiago
Departamentos Pontoni
partamentos Pontoni Santiago
Departamentos Pontoni Santiago
Departamentos Pontoni Apartment
Departamentos Pontoni Apartment Santiago

Frequently asked questions

What is the cancellation policy at Departamentos Pontoni?

Departamentos Pontoni offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Departamentos Pontoni?

Yep, Departamentos Pontoni has a self car park for USD 10 per night. A self car park is also available, for a fee.

Does Departamentos Pontoni have a pool?

Departamentos Pontoni has 2 outdoor swimming pools.

Is there a free airport shuttle available at Departamentos Pontoni?

No, Departamentos Pontoni does not offer an airport shuttle service.

What time are check-in & check-out at Departamentos Pontoni?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Departamentos Pontoni?

No, pets and service animals are not allowed.

Departamentos Pontoni Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 77 reviews
Rating 8 - Good. 26 out of 77 reviews
Rating 6 - Okay. 14 out of 77 reviews
Rating 4 - Poor. 4 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

meng

Liked: Cleanliness, amenities, property conditions & facilities
Staff, although speaking Spanish only, was helpful and communicated throughout the check in process. Location was very good, near restaurants and minimarkets, as well as a Metro station, which provided ready access to sightseeing spots. The Cristobel Hill was 30 minutes away, and from there, one could take the gondola.
Stayed 2 nights in Dec 2025

8/10 Good

Lourdes Cortes

Travelled with family
Liked: Cleanliness, room comfort
Good location and safe area.
Stayed 3 nights in Oct 2025

10/10 Excellent

omar

Travelled with family
Liked: Cleanliness, room comfort

Exelente .

Muy buen departamento , a 100 mts. Del metro , zona muy segura y agradable . El departamento es amplio y con todas las cosas para una buena estadia .
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great stay.
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Liked: Amenities
Central location. Lengthy checkin. Pool was the main reason for booking this property. The pool was closed and seems to have been closed for many months.
Stayed 1 night in Nov 2024

8/10 Good

Philippe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had not realized it was an apartment. Getting in was complicated but there was help. The place is not new, but good. The street is very noisy. This was cost-effective.
Stayed 5 nights in Feb 2024

10/10 Excellent

Ines

Travelled with family
Liked: Amenities, property conditions & facilities
Very good location on top of the subway
Stayed 5 nights in Jun 2023

4/10 Poor

Carlos

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, room comfort

Week long trip to Santiago and central region

Practical, convenient and well located apartment, will recomend for people on the go
Stayed 6 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The photo of the roof top pool and view sold us. We were advised on arrival it was closed for cleaning on Mondays. This is not really a hotel, it is a series of rooms in an apartment building that are rented on a nightly basis. If you are looking for a no frills stay in a central location it could be for you. We checked out on arrival and secured rooms in a Novotel for same nightly rate.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good apartment

Good accommodation the apartment was good, the only down side, they don't have a kettle to boil water, has to be done using the microwave. Good area with a lot of small bars and restaurants, around the corner from Metro Manuel Montt
Stayed 3 nights in Jun 2017

8/10 Good

Fabio

Liked: Staff & service, property conditions & facilities, room comfort

12 amazing days in Providencia with Pontoni apts

We took advantage of the swimming pool, great view, great place to stay. The apartment had two comfortable bedrooms. It had details that diminish the experience just a little, but we would come back again.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

4/10 Poor

John, Sydney, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

could do better

1.No directions were given on how to check in. You have to go to the office in room 311. It was shut and had no sign on the door to identify it 2. the room (we were in 1103B) gets very hot during the day and there is no a/c. You can open the windows and doors but the traffic noise was very loud 3. the walls of the living room and bedrooms were very dirty 4. hot water pressure was very bad 5. on the plus side: the bathrooms were modern and clean, the mattresses were comfortable, the sheets were clean, and it was fairly inexpensive for a family of four

8/10 Good

Ruben, Oakland-San Francisco, California

Liked: Staff & service

Recommend

Staff was friendly, rooms were good, a bit noisy (we were in the 7th floor), very central. Overall I will recommend it.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Location is great, all else is "mediocre."

I rented an apartment here for one week, it is the second time I have done this type of accommodation in Chile. The location is magnificent, only seconds from a metro station that will take you anywhere. There is also a great variety of restaurants within minutes, and a bank and a very nice grocery also within seconds. Now the negative. The apartment is not well maintained. There are 3 lights in the bathroom, only 1 is working. Several in the living room, again, some not working. The shower bracket was coming out of the wall, the handle to open the front door also coming off, and the soapdish in the bathroom also coming loose. Sr Pontoni needs to do some maintenance work. Also, it is only mediocre cleaning. When I arrived there was dust on the floors, the hanging light in the kitchen had never been cleaned, it looked like fur growing on it. Same with the fan in the bathroom. But having said all this, would I stay here again, yes. It is about location. The bed was comfortable and the roof pool deck is wonderful. No one speaks any English at the office, but they were very nice and helpful. If you want location and can roll with these few items, stay here. The last apartment I rented with another company had a table and chairs on the balcony as well as stereo in the main room and air conditioning-- this apartment had none of these items.

10/10 Excellent

Gislane

Travelled with group
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Cristian Leonardo

Travelled with group
Liked: Cleanliness, room comfort

Recomendado

El apartamento es cómodo y amplio
Stayed 1 night in Feb 2025

8/10 Good

María Inés

Travelled with family
Liked: Cleanliness, room comfort
Muy buena estadía. El anfitrión, muy atento a las necesidades.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alexandre

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Os apartamentos são completos, tem todos os utensilios para cozinhar, limpeza realizada a cada 2 dias. A vista da janela é incrivel (Cerro San Cristobal) o Metro esta a poucos passos da portaria. Ar condicionado funciona bem, camas muito confortáveis. Voltarei em minha proxima visita a Santiago.

10/10 Excellent

José

Travelled with group
Liked: Cleanliness, amenities, room comfort
O apartamento e a localização são ótimos, próximos a pontos de interesse e transporte. Voltaria a me hospedar lá tranquilamente.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luciene

Business traveller
Liked: Cleanliness, room comfort
O lugar é perfeito, localização boa. Tem um mercado bem na esquina e o apartamento tem tudo o que vc precisa para preparar as refeições. O acesso ao local foi rápido e fácil. Recomendo!
Stayed 1 night in Jun 2024

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2024