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Hotel HW Express

3.0 star property
Hotel connected to a railway/underground station in Santiago with free breakfast

Photo gallery for Hotel HW Express

Reception
Standard Room
Front of property
Junior Double Room
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$116
8 Feb - 9 Feb

Explore the area

View map
60 San Antonio, Santiago, Región Metropolitana, 8320259
  • Place, Santa Lucia Hill
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Palacio de la Moneda
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Hairdryer
Private bathroom
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Hairdryer
Private bathroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Hairdryer
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Junior Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
LED TV
Renovated in 2024
Separate bedroom
Hairdryer
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Santiago

Hotel HW Express puts you in the heart of Santiago, connected to a railway/underground station and within steps of San Francisco Church and Barrio París-Londres. Highlights at this hotel include in-room free WiFi and LED TVs. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe and a snack bar/deli. Free buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Downtown Santiago hotel include Costanera Center and Parque Arauco Mall.

What's nearby

  • Municipal Theatre of Santiago - 3 min walk - 0.3 km
  • Santa Lucia Hill - 4 min walk - 0.4 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Santiago Town Square - 8 min walk - 0.8 km
  • Palacio de la Moneda - 9 min walk - 0.8 km

Getting around

  • Santa Lucia Station - 4 min walk
  • Parque Almagro Station - 16 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive

Restaurants

  • ‪Almacruz Hotel y Centro de Convenciones - ‬1 min walk
  • ‪Da Dino - ‬2 min walk
  • ‪Restaurante Vichuquen - ‬1 min walk
  • ‪D'leite - ‬3 min walk
  • ‪Bar Nacional 3 - ‬4 min walk

About this property

Hotel HW Express

Hotel connected to a railway/underground station in Santiago with free breakfast
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel HW Express also features concierge services and a lift. A complete renovation of Hotel HW Express was completed in April 2024.

Smoking is allowed in designated areas at this 3-star Santiago hotel.

  • 40 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Concierge
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hotel HW Express offers 40 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 200 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Renovated entire property - April 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel HW Express

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Mastercard, Diners Club, debit cards and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel HW Express Hotel
Hotel HW Express Santiago
Hotel HW Express Hotel Santiago

Frequently asked questions

Is parking available at Hotel HW Express?

Onsite parking is limited.

How much does it cost to stay at Hotel HW Express?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel HW Express on 8 Feb 2026 start from NZ$115.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel HW Express serve breakfast?

Yep, complimentary buffet breakfast is offered on weekdays between 7:00 AM and 10:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel HW Express?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel HW Express?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel HW Express?

No, pets and service animals are not allowed.

Hotel HW Express Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 64 out of 103 reviews
Rating 8 - Good. 32 out of 103 reviews
Rating 6 - Okay. 3 out of 103 reviews
Rating 4 - Poor. 4 out of 103 reviews
Rating 2 - Terrible. 0 out of 103 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joaquin

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nos encanto las amenidades de la habitación. Tuvimos una pequeña cocina y una ante sala.
Stayed 7 nights in Oct 2025

8/10 Good

Alejandro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks
Stayed 3 nights in Oct 2025

10/10 Excellent

Freeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados y las empleadas fueron muy amables. La habitación muy limpia. Amé el lugar.
Stayed 4 nights in Oct 2025

4/10 Poor

Dougie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The negatives: The breakfast was awful — everything tasted cheap, processed, and bland. The servers put out the bare minimum, so after just a couple of guests the food trays were already empty. The area around the hotel is terrible; the staff themselves advised us not to go out after dark. There are drug users and homeless people openly urinating in the street. The hotel also has an absurd policy that does not allow guests in your room. I’ve stayed in hundreds of hotels around the world and have never encountered such a restriction. It’s ridiculous — if I’m paying for the room, I should be free to decide who enters it. To make things worse, most of the staff were rude and unhelpful. We honestly couldn’t wait to leave. Do yourself a favour: avoid this hotel and this area altogether.
Stayed 6 nights in Oct 2025

8/10 Good

mido

Liked: Cleanliness, property conditions & facilities, room comfort
I arrived at noon and didn’t have a place where to store luggage they had me wait until 3 o’clock before I got into my room, which is fair enough if there were no rooms available, but they were plenty.
Stayed 1 night in Oct 2025

10/10 Excellent

Samuel Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Thiara

Stayed 2 nights in Sep 2025

4/10 Poor

Maribel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2025

10/10 Excellent

Radu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Edgar Rolando Guzmán

Travelled with family
Liked: Amenities, property conditions & facilities
Qué buen hotel y muy buena localización. Gracias al personal del hotel que nos trató muy amablemente y nos dió consejos como turistas, en especial a: Andrea, César, Cristian y Nelly.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tashika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and staff real nice and helpful
Stayed 7 nights in Jun 2025

8/10 Good

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent spot for a night or two

Room was large and very nice. Bathroom was nice and shower was excellent. Wifi signal was strong. Breakfast was decent. My room was on the 3rd floor and road noise was significant. As we were trying to check out, we realized that all of our keycards had been deactivated prior to the posted check out time. We all had to go back to lobby, get our keys re-activated, go grab our bags, and go back downstairs to check out. Needlessly aggravating and a poor final impression for the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Chia Yin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and friendly front desk staff! Thanks a lot!
Stayed 1 night in Mar 2025

8/10 Good

Leigh

Business traveller
Liked: Cleanliness, amenities
Not bad
Stayed 3 nights in Jan 2025

8/10 Good

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was quite nice, a little dated in some areas, but served our purpose well. We really appreciated being able to set up a taxi through the hotel, for p/up and drop off for airport travel.
Stayed 5 nights in Jan 2025

10/10 Excellent

RENE

Liked: Cleanliness, property conditions & facilities
Es una habitación amplia, bien iluminada y con muy buena ventilación. Tal como decía la descripción tiene un buen espacio de escritorio para trabajar, sofá, caja de seguridad. Me volvería a hospedar ahí con gusto.
Stayed 13 nights in Oct 2025

10/10 Excellent

Helimar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recepção foi excelente, tenhio uma sugestão que é colocar uma barra para auxiliar a saida do box, fiquei no quarto 205, no restante fui muito bem atendida.. Grata
Stayed 2 nights in Oct 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel bem localizado, quarto muito confortável, grande e com uma cama super confortável. A melhor cama que já vi na vida. Recomendo.
Stayed 6 nights in Oct 2025

6/10 Okay

Jaime

Travelled with family
Liked: Property conditions & facilities, room comfort
Hotel bom. Localização não ajuda muito. Meio boca quente. Toda hora tem alguém falando para tomar cuidado. Na verdade o Chile tá bem decaído na questão de segurança.
Stayed 1 night in Oct 2025

4/10 Poor

Catherine

Stayed 1 night in Oct 2025

10/10 Excellent

SERGIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento muito bom por todos os funcionários do hotel, tanto no check-in, quanto no café da manhã. O quarto é bem espaçoso com banheiro moderno, e sempre muito bem limpo.
Stayed 5 nights in Oct 2025

8/10 Good

RENATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, confortável, limpo, o café da manhã poderia ser melhor, sucos não naturais com excesso de açúcar, e poucas frutas.
Stayed 4 nights in Oct 2025

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena relacion costo beneficio

Menu de acuerdo al pago, buena relacion costo beneficio; lugar cerca de todo en el centro, pero por eso mismo algo inseguro en.las noches.
Stayed 1 night in Sep 2025

10/10 Excellent

Lúcio Flávio Josefo Puiat

Bem localizado! Bom custo benefício!
Stayed 5 nights in Sep 2025