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Pullman Santiago Vitacura

5.0 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Pullman Santiago Vitacura

Terrace/patio
37-inch TV with cable channels
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Parking included
  • Housekeeping
The current price is NZ$176
1 June - 2 June

Explore the area

Map
Av. Vitacura 3201, Vitacura, Santiago, Region Metropolitana, 7630578
  • Costanera Center
    ‪17 min walk‬
  • Parque Arauco Mall
    ‪3 min drive‬
  • San Cristobal Hill
    ‪13 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪26 min drive‬

Room options

View all photos for Executive Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Studio, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Golf View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Golf View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • Golf view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • Golf view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout curtains
Private bathroom
Rainfall showerhead
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Santiago

A luxury stay in the heart of Santiago awaits you at Pullman Santiago Vitacura. Within a 30-minute stroll, you'll find Costanera Center and Parque Arauco Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Ofelia Gastrobar, serves international cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, free pool cabanas and pool loungers. 3229 square feet (300 square metres) of event facilities include 8 meeting rooms and a conference centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .With a stay at this 5-property class Vitacura hotel, you'll be 2.3 km (1.4 mi) from Parque Araucano and 4.9 km (3 mi) from San Cristobal Hill.

What's nearby

  • Costanera Center - 17 min walk - 1.5 km
  • Parque Arauco Mall - 3 min drive - 3.2 km
  • Plaza de Armas - 6 min drive - 6.9 km
  • Santa Lucia Hill - 7 min drive - 6.3 km
  • San Cristobal Hill - 13 min drive - 7.3 km

Getting around

  • Hospitales Station - 9 min drive
  • Tobalaba Station - 20 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 26 min drive

Restaurants

  • ‪Demencia Restobar - ‬6 min walk
  • ‪Dulcería Montolín - ‬6 min walk
  • ‪Metissage - ‬1 min walk
  • ‪Beasty Butcher - ‬4 min walk
  • ‪Puelo Café - ‬2 min walk

About this property

Pullman Santiago Vitacura

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Pullman Santiago Vitacura offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Pullman Santiago Vitacura. An area shuttle within 80 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available.

This 5-star Santiago hotel is smoke free.

  • 1 building
  • 295 guestrooms or units
  • 20 levels
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 2012
  • Manager's reception (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Pullman Santiago Vitacura offers 295 accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

Similar properties

Exterior

Pullman Santiago El Bosque

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 755 reviews
The price is NZ$171
1 June - 2 June
Pullman Santiago El Bosque

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 80 km
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CLP 15,900 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Ofelia Gastrobar

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Conference centre (3,229 square foot of space)

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 85000 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CLP 15900 per person
  • Airport shuttle fee: CLP 24500 per vehicle (one-way)
  • Rollaway bed fee: CLP 85000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atton
Atton Hotel
Atton Hotel Vitacura
Atton Vitacura
Atton Santiago Vitacura Pullman Hotel
Atton Vitacura Pullman Hotel
Atton Santiago Vitacura Pullman
Atton Vitacura Pullman
Pullman Santiago Vitacura Hotel
Pullman Santiago Vitacura Santiago
Pullman Santiago Vitacura (Ex Atton)
Pullman Santiago Vitacura Hotel Santiago

Frequently asked questions

What is the cancellation policy at Pullman Santiago Vitacura?

Pullman Santiago Vitacura offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Santiago Vitacura?

As of 14 May 2025, prices found for a 1-night stay for 2 adults at Pullman Santiago Vitacura on 1 Jun 2025 start from NZ$176.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Santiago Vitacura?

Yep, Pullman Santiago Vitacura has a free self car park.

Does Pullman Santiago Vitacura have a pool?

Pullman Santiago Vitacura has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What makes Pullman Santiago Vitacura a romantic place to stay?

Pool-view dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Pullman Santiago Vitacura.

Is Pullman Santiago Vitacura family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as travel cots in the guestrooms, it's no surprise that Pullman Santiago Vitacura is a hit with families.

Does Pullman Santiago Vitacura serve breakfast?

Yeah, buffet breakfast is served weekdays between 7:00 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Pullman Santiago Vitacura?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pullman Santiago Vitacura?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pullman Santiago Vitacura?

Check-in begins at 3 PM. Check-out time is noon.

Is there a golf course on site at Pullman Santiago Vitacura?

There is a golf course next to Pullman Santiago Vitacura.

Pullman Santiago Vitacura Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 514 out of 861 reviews
Rating 8 - Good. 257 out of 861 reviews
Rating 6 - Okay. 57 out of 861 reviews
Rating 4 - Poor. 17 out of 861 reviews
Rating 2 - Terrible. 16 out of 861 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In general a very nice place to stay. The only two things that could be better is the air conditioner in the room we stayed in was very weak and we spent much of the night not being able to sleep because of the heat, and the pool was not well maintained and had cloudy water with leaves and bugs in it.
Stayed 1 night in Feb 2025

10/10 Excellent

QING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great hotel with great location close to good restaurants and easy access to everything. Very friendly staff as well.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vilma, Buenos Aires

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la estadía en el Hotel. El personal de recepción muy amable al igual que las mucamas que limpiaban el cuarto. No experimentamos el desayuno pero el restaurante tenía precio razonables.
Stayed 6 nights in Jan 2025

8/10 Good

Patricia, CORONA DEL MAR

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Someone went through my medications and took the "prescription bottles out from my suitcase without my permission or knowing!" Otherwise, the staff was great!
Stayed 2 nights in Jan 2025

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service
I expected much more of a 5 star hotel. In my estimation it is closer to 3 stars however the staff were fantastic, facilities were very clean, in a safe area, great restaurant in the hotel and fantastic cafe next door. We had a very comfortable stay.
Stayed 4 nights in Jan 2025

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, good location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room Delightful breakfast buffet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Martin Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, close to many great restaurants & shopping. Very safe & walkable all hours of the day. Would recommend
Stayed 3 nights in Jan 2025

2/10 Terrible

Jaime Andres

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Worst customer service i have ever experienced, it’ s almost hard to believe that every staff member is absolutely rude. I also find very strange that the hotel confirmed they have no benefits for vip expedia travelers and that the information provided by expedia is not real. The hotel itself is a nice property but during our six nights stay , we did not get a nice or polite answer by any staff member to simple questions , specialy at the main desk. Chile is a wonderful country, Santiago is fascinating… this hotel is simply not a good option for visitors.
Stayed 6 nights in Dec 2024

8/10 Good

stephen

Stayed 1 night in Jan 2025

4/10 Poor

Stephen

Travelled with family
Disliked: Staff & service, amenities
The Pullman Santiago is not up to the standard of a 5-star hotel and is more accurately a 4-star at best. The facilities are basic, and the service is subpar. We stayed one of our booked four nights in the presidential suite, which, despite being spacious, was disappointing. Towels were limited, there was no iron, and the shower gel dispenser fell off the wall in the small, basic shower. Overall, I cannot recommend this hotel and would caution others to lower their expectations if booking here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Swathi

Stayed 9 nights in Dec 2024

10/10 Excellent

Ernesto

Stayed 2 nights in Dec 2024

2/10 Terrible

GONZALO

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Personal and organization was reallly terrible!!!
Stayed 2 nights in Dec 2024

6/10 Okay

Susan

Business traveller
Disliked: Staff & service
Hotel was generally ok, walls are paper thin and if you have talkative loud neighbours this is going to be an issue. staff great and friendly, but service time in restaurant very slow.
Stayed 2 nights in Dec 2024

8/10 Good

Paul, Providence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New fancy hotel, sophisticated. Well constructed and designed. Need to explore amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Denis, Las Vegas Nv

Stayed 1 night in Nov 2024

4/10 Poor

Beatriz

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Jose

Liked: Property conditions & facilities
Well located
Stayed 1 night in Oct 2024

10/10 Excellent

ROOKMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis, middle village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location. Beautiful area. Safe and walkable. Very helpful staff. We don’t like the bathtub. It does not have a bath mat or individual soap.
Stayed 7 nights in Sep 2024

2/10 Terrible

Yoav

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this is definitely not a 5 star property, and I am beginning to learn that Expedia does not check out their properties when assigning these credentials.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ekeoma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this very classy place. Gorgeous room, excellent hotel restaurant, nice location close to great restaurants, and charming staff.
Stayed 1 night in Jul 2024