Sunset apartments, as stated in its name are apartments. Don't expect hotel quality service. At your arrival, front desk personnel will ask you through which company you reserved your apartment. Expedia, is not the correct answer. After you find out that Sunset is the company you'll be directed to an office at 2nd floor for check-in process.
On a second note, internet services is faulty. Not available on a 24/7 basis.
If your visiting over the weekend, room cleanup service is not available, as it is only during weekdays.