Catalonia Santo Domingo

4.5 star property
Luxury hotel connected to a shopping centre in Santo Domingo with a 24-hour fitness centre

Photo gallery for Catalonia Santo Domingo

Outdoor pool, open 10:00 AM to 7:00 PM, pool loungers
Rooftop bar, ocean views, open daily
Restaurant
Beach/ocean view
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
The current price is NZ$217
includes taxes & fees
23 May - 24 May

Explore the area

Map
Avenida George Washington No. 500, Santo Domingo, Distrito Nacional, 10104
  • Malecon
    ‪1 min walk‬
  • Guibia Beach
    ‪8 min walk‬
  • Centro Olimpico
    ‪5 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪39 min drive‬

Room options

Master Suite Ocean Front

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Front

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Panoramic Ocean Front Single Use

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Panoramic Ocean Front

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite Ocean View Triple Use

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Panoramic Ocean Front Triple Use

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Presidential Suite Ocean Front

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Ocean Front

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Ocean View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Ocean Front Triple Use

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean View Triple Use

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Ocean Front Single Use

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Suite Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Ocean View Single Use

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Junior Suite Ocean View Single Use

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Ocean Front Triple Use

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Premium Ocean View Triple Use

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Master Suite Ocean Front Single Use

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Premium Ocean View Single Use

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Ocean View Single Use

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Superior Ocean View Triple Use

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Ocean Front Single Use

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Premium Ocean Front

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Ocean View Single Use

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Pillow-top bed
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Premium Ocean Front Single Use

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
Blackout curtains
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Ocean View Triple Use

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Superior Ocean Front Triple Use

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Presidential Suite Ocean Front Single Use

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top bed
  • Ocean view
  • Sleeps 1
  • 1 King Bed

Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

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About the area

Santo Domingo

You'll be connected to a shopping centre at Catalonia Santo Domingo, and within just a 15-minute stroll of Palacio de Bellas Artes and Convention Center Ministry of Foreign Affairs. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .Pearl Urban Lounge is the hotel's own rooftop bar. Enjoy the gym and pool loungers. 34746 square feet (3228 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Ciudad Universitaria hotel, you'll be 1.8 km (1.1 mi) from Eduardo Brito National Theater and 3.1 km (2 mi) from Centro Olimpico.

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Guibia Beach - 8 min walk - 0.7 km
  • Centro Olimpico - 5 min drive - 3.9 km
  • Sambil Santo Domingo - 5 min drive - 5.2 km
  • Blue Mall - 6 min drive - 5.8 km

Getting around

  • Amin Abel Station - 13 min walk
  • Santo Domingo (SDQ-Las Americas Intl.) - 39 min drive

Restaurants

  • ‪Adrian Tropical - ‬11 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪Wendy’s - ‬12 min walk
  • ‪Filigrana Santo Domingo - ‬1 min walk
  • ‪Frío Hot - ‬12 min walk

About this property

Catalonia Santo Domingo

Luxury hotel connected to a shopping centre in Santo Domingo with a 24-hour fitness centre
Catalonia Santo Domingo offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 13 meeting rooms. Event space at this hotel measures 34746 square feet (3228 square metres) and includes a conference centre. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Catalonia Santo Domingo. An airport shuttle (available 24 hours), a beach shuttle and a bus station shuttle are available for a fee. Parking is available for a fee.

This 4.5-star Santo Domingo hotel is smoke free.

  • 1 building
  • 228 guestrooms or units
  • 21 levels
  • 34746 sq ft of conference space
  • 3228 sq. m of conference space
  • Built in 2005
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Catalonia Santo Domingo offers 228 accommodations with MP3 docking stations and minibars. Pillowtop beds feature down duvets and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Secured parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Filigrana
  • Pearl Urban Lounge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Conference centre (34,746 square foot of space)

Outdoors

  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Catalonia Santo Domingo

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 23 per person
  • Airport shuttle fee: USD 45.00 per vehicle
  • Secured self-parking fee: USD 5.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Catalonia Santo Domingo Hotel
Catalonia Santo Domingo
Catalonia Santo Domingo Hotel
Catalonia Santo Domingo Santo Domingo
Catalonia Santo Domingo Hotel Santo Domingo

Frequently asked questions

What is the cancellation policy at Catalonia Santo Domingo?

Catalonia Santo Domingo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Catalonia Santo Domingo?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Catalonia Santo Domingo on 23 May 2025 start from NZ$216.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Catalonia Santo Domingo?

Yep, Catalonia Santo Domingo has a secured self car park for USD 5.00 per night.

Are there any beaches close to Catalonia Santo Domingo?

Yep, Catalonia Santo Domingo is a short 8-minute walk from Guibia Beach.

Is there a spa on site at Catalonia Santo Domingo?

There's no onsite spa, but this property does offer services like massages.

Does Catalonia Santo Domingo have a pool?

Catalonia Santo Domingo has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 10:00 AM to 7:00 PM.

What makes Catalonia Santo Domingo a romantic place to stay?

Ocean-view dining and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Catalonia Santo Domingo.

Does Catalonia Santo Domingo serve breakfast?

You bet, visitors give top marks to the full breakfast here! Offered on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Catalonia Santo Domingo?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Catalonia Santo Domingo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Catalonia Santo Domingo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Catalonia Santo Domingo?

No, pets and service animals are not allowed.

Catalonia Santo Domingo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 987 out of 1556 reviews
Rating 8 - Good. 270 out of 1556 reviews
Rating 6 - Okay. 142 out of 1556 reviews
Rating 4 - Poor. 67 out of 1556 reviews
Rating 2 - Terrible. 90 out of 1556 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Claricio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

8/10 Good

VANESSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice! Our room was spacious and clean and our view from the 16th floor was incredible! My only complaint about the room however, was the shower head! We were still able to shower so we didn’t complain about it, but it was definitely annoying for a 5 day stay. The pool area is nice, and the 24 hour gym is totally equipped with everything you need. Our stay included free breakfast which was AMAZING…by far one of our favorite parts. The area of the hotel is very quiet and we never felt unsafe. It’s about a 10 minute Uber ride to all the sites. Overall 10/10 and would definitely stay here again!

10/10 Excellent

Wilfrido, Ponte vedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good
Stayed 2 nights in Feb 2025

10/10 Excellent

Noami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Frantz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good glad to be there
Stayed 1 night in Feb 2025

4/10 Poor

Eleazer

I liked the location of the property and the security. I do not like that the property did not have ice machines available for the guess. I did not like calling the front desk to just get a little bit of ice brought to my room.
Stayed 4 nights in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and I will recommend to all my family
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeetendra

Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice clean place to stay. price was right too
Stayed 2 nights in Feb 2025

10/10 Excellent

JOEL BEKENSON, spring valley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just do it
Stayed 1 night in Feb 2025

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent but there was under construction and the ac was affective because of that but excellent service all the time
Stayed 3 nights in Jan 2025

10/10 Excellent

Basilisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always excellent, breakfast is amazing and the property is magnificent. It's my home away from home every time I visit Santo Domingo.
Stayed 7 nights in Jan 2025

10/10 Excellent

Frantz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Feb 2025

4/10 Poor

lenin

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Better customer service
Stayed 5 nights in Jan 2025

6/10 Okay

Jasbleidy

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities
All was good the only problem was AC in the room was not working several days even when change to another room. The staff are amazing Erika, chef who prepares breakfast in the morning and Nicholas is super helpful! Thank you
Stayed 6 nights in Jan 2025

2/10 Terrible

Anthony

Disliked: Staff & service, amenities, property conditions & facilities
Air conditioning did not work during stay. This hotel is equivalent to a 3 or 3.5 star anywhere else in the world.
Stayed 1 night in Feb 2025

10/10 Excellent

fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were excellent, breakfast was very enjoyable, 10 minute drive from old town. Cross the street from Ocean, boardwalk. Had dinner at Filigrana, Great service reasonably priced and excellent meal
Stayed 3 nights in Jan 2025

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Eduardo

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Feb 2025

10/10 Excellent

Valeria

Stayed 1 night in Jan 2025

10/10 Excellent

Milton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite place to stay in Santo Domingo

Great staff, clean, and a spectacular view of the Caribbean Ocean in every room.
Stayed 3 nights in Jan 2025

2/10 Terrible

Terrance, Raytown

Disliked: Staff & service
Customer response is lacking.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel, Bad service

I've stayed here before and had a great experience. This time was different. The room and hotel were great. Clean, modern, very nice. The service, however, was horrible this time. With the exception of the doormen. He was friendly and helpfull. The two men at the checkin counter seemed disinterested and had bad attitudes. During breakfast the waiters did not offer me coffee or juice like they did with everyone else. And, i was ignored when i tried to get their attention. I had to wait for them to take my plate to order coffee. Also theparking attendant was rude. As if he was in disbeliefthat i was a guest. I don't want to speculate why i received such bad service.
Stayed 1 night in Jan 2025