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Hotel Royal Palace

2.5 star property

Photo gallery for Hotel Royal Palace

A hotel lobby with clocks indicating time in New York, London, and Tokyo, a reception desk, and a view of a garden with tropical plants.
A spacious living area with a beige sofa, a brown leather couch, and a coffee table. There are multiple wooden chairs arranged around the room, and a large window with black blinds.
A corridor with a coffee maker on a small table, surrounded by potted plants and a small wooden bench.
A spacious lobby with red-tiled walls, a potted plant, and a bench.
A bedroom with a bed, a bedside table, a wardrobe, and an air conditioning unit.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Av Abraham Lincoln 116, Santo Domingo, Distrito Nacional
  • Place, Malecon
    ‪7 min walk‬
  • Place, Embassy of Spain
    ‪11 min walk‬
  • Place, Guibia Beach
    ‪4 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

A single bed with a grey upholstered headboard, a white mattress, and a green throw blanket. There is a bedside table with a telephone and a small shelf. The room has white walls, a window with green curtains, and a framed picture on the wall.

Standard Room

7.6 out of 10
Good
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Senior Suite

A hotel room with a bed, a desk with chairs, a painting on the wall, and a window with curtains.

Senior Suite

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for standard

A bedroom with a bed, bedside table, and a desk with a chair.

standard

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for junior suite

A hotel room with a bed, a desk, a chair, a TV, and a mirror.

junior suite

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

Santo Domingo

Hotel Royal Palace puts you in the centre of Santo Domingo, 3 km (1.8 mi) from Blue Mall and 3.7 km (2.3 mi) from Centro Olimpico. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Additionally, you'll find a microwave in a common area, tour/ticket assistance and multilingual staff. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .With a stay at this Mata Hambre hotel, you'll be 3.8 km (2.3 mi) from Agora Mall and 4.4 km (2.7 mi) from Sambil Santo Domingo.

What's nearby

  • Malecon - 7 min walk - 0.6 km
  • Embassy of Spain - 11 min walk - 1.0 km
  • Convention Center Ministry of Foreign Affairs - 11 min walk - 1.0 km
  • Bella Vista Mall - 3 min drive - 2.4 km
  • Guibia Beach - 4 min drive - 3.4 km

Getting around

  • Francisco Alberto Caamano Deno Station - 2 min walk
  • Santo Domingo (SDQ-Las Americas Intl.) - 38 min drive

Restaurants

  • ‪Albert's Licores - ‬9 min walk
  • ‪Provocon II - ‬8 min walk
  • ‪Pastelitos Amparo - ‬4 min walk
  • ‪El Taquito Norteño - ‬12 min walk
  • ‪Habibi Bar & Lounge - ‬14 min walk

About this property

Hotel Royal Palace

Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Royal Palace. Self parking is free.

Smoking is allowed in designated areas at this Santo Domingo hotel.

  • 34 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
Hotel Royal Palace offers 34 air-conditioned accommodations with free newspapers and complimentary bottles of water. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and bathrobes.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per room (one-way)
  • In-room safe fee: USD 5 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Hotel Royal Palace Hotel
Hotel Royal Palace Santo Domingo
Hotel Royal Palace Hotel Santo Domingo

Frequently asked questions

What is the cancellation policy at Hotel Royal Palace?

Hotel Royal Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Royal Palace?

Yep, Hotel Royal Palace has a free self car park.

Are there any beaches close to Hotel Royal Palace?

The closest beach to Hotel Royal Palace is Guibia Beach (2.2 km).

Does Hotel Royal Palace serve breakfast?

You bet, complimentary continental brekkie is available daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Royal Palace?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Royal Palace?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Royal Palace?

No, pets are not allowed.

Hotel Royal Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 63 reviews
Rating 8 - Good. 18 out of 63 reviews
Rating 6 - Okay. 9 out of 63 reviews
Rating 4 - Poor. 5 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cobi

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great price, clean room. Thats all you need
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Nori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

All good ,very well located,staff very helpfull and kind
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Jacqueline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I like everything around it, like food, salon, stores, cab service, and pleasant staff.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Rosa

The property is ok safe and clean
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

maria claribel

Liked: Amenities
Disliked: Property conditions & facilities
Hi.. I booked 4 rooms for a family trip.. the staff are friendly, but The rooms need some work… the bathroom doors were hard to open or close since they are slide doors… also some tv’s we’re working others not… we stood one night and I don’t recommend if you need privacy…
Stayed 1 night in Dec 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was a ok for the low price we paid
Stayed 7 nights in Feb 2023
Verified review

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very good
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Barth

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pictures and description of the property don't reflect what it is. Very bad location and property doesn't have the minimal conditions tu be classified as a hotel!
Stayed 4 nights in Mar 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hot water and shower pressure

This is a good location as it is accessible by bus, train, and taxi... all withing walking distance. My room was cleaned, I slept well and cleaning person was very attentive. English speaking person Luis comes in the afternoon and is very nice. So save your questions for his shift. They failed short by having me wait for 3pm checking time even though the room was ready to go. This was a Monday to Friday stay.
Stayed 4 nights in Feb 2022
Verified review

4/10 Poor

Juan

Disliked: Property conditions & facilities, room comfort
There was only one towel available. I had no control of the Ac. They had to come up to lower the temperature to their designated degree. It was hot. The tv did not work. Only one piece of soap given.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Jeannette

Liked: Cleanliness
El personal muy amable y siempre dispuesto a resolver.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

EUGENIO

Liked: Cleanliness, amenities, property conditions & facilities
Lugar acogedor, parqueo cerrado y personal de recepción muy educado y atento. Limpio y cómodo
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Edward Martín

Liked: Cleanliness
La habitación estaba generalmente en buen estado. Sin embargo había un fregadero que estaba en un mal estado, oxidado al igual que la llave. De igual forma, se equivocaron con la misma asignación de habitación para otra persona e intento abrir la habitación.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Fabrizio

Liked: Cleanliness, staff & service
Buona scelta in relazione al prezzo
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal muy amable. El lugar estaba muy limpio.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

José manuel

Liked: Cleanliness, staff & service
Disliked: Amenities
El chico del front desk el mejor!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Licker R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Saul

Liked: Staff & service
Disliked: Property conditions & facilities
El desayuno no es de buena calidad, pésimo el servicio.
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Doris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen un servicio horrible. Fui en pareja, llegamos al hotel a las 11.00 de la mañana y la entrada era a las 3.00 le expliqué a la chica que a las 2 tenía una boda que si podía entrar antes y muy clara me dijo que no. Que siendo el caso tenía que pagar una diferencia de 1000 pesos. Pero esa antipatía fue lo que me mato. Okkk..... Por la noche llegamos y nos encontramos con un chico muy diferente a la de la mañana muy amable!!!! Le comenté lo sucedido y me dijo que si que si la. Habitación estaba disponible simplemente se tenía que pedir autorización a su supervisor y no había inconveniente..... Está claro que esa chica simplemente amaneció como quizo y listo... No lo recomiendo y tampoco volvería a hospedarme en ese hotel.
Verified review

8/10 Good

Johana Carolina

Liked: Staff & service, property conditions & facilities
No está mal para el precio, pero reo que la limpieza del baño y las camas le falta mucho.
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

CARLOS

Liked: Staff & service, amenities, property conditions & facilities
La propiedad se encuentra ubicada centricamente con accesibilidad a cual parte de la ciudad.
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Rayna

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
THE PLACE IS VERY CLOSE TO THE MALECON, MINUTES WALK, THAT IS THE ONLY GOOD THING, IT WAS DIRTY, AND OLD
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit again

Will planning stay again
Stayed 3 nights in Jun 2022
Verified review

6/10 Okay

Brigida

Disliked: Cleanliness
Deben invertir y mejorar las habitaciones, es un lugar para pasar la noche
Stayed 1 night in Mar 2022