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Hotel Tropicana Santo Domingo

3.0 star property
Hotel in Santo Domingo Este with 24-hour front desk and outdoor pool

Photo gallery for Hotel Tropicana Santo Domingo

Exterior
1 bedroom, blackout curtains, iron/ironing board, free WiFi
Interior
Banquet hall
Daily continental breakfast for a fee

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle 8, Santo Domingo Este, Santo Domingo, 11606
  • Colon Lighthouse and Museum
    ‪11 min walk‬
  • Calle El Conde
    ‪2 min drive‬
  • Assembly Hall of Jehovah's Witnesses
    ‪3 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪19 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
In-room massage
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Superior Double Room

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
In-room massage
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
In-room massage
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
In-room massage
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Superior Double Room

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
In-room massage
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Family Room

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
In-room massage
Daily housekeeping
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
In-room massage
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
In-room massage
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Private bathroom
In-room massage
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
TV
Blackout curtains
Separate bedroom
Private bathroom
In-room massage
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.4 out of 5, Excellent, 1,001 reviews
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About the area

Santo Domingo Este

At Hotel Tropicana Santo Domingo you'll be within a 15-minute walk of Colon Lighthouse and Museum and 2.5 km (1.5 mi) from Chinatown. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this 3-property class Las Américas hotel include Assembly Hall of Jehovah's Witnesses and Malecon.

What's nearby

  • Colon Lighthouse and Museum - 11 min walk - 1.0 km
  • Calle El Conde - 2 min drive - 3.0 km
  • Assembly Hall of Jehovah's Witnesses - 3 min drive - 3.7 km
  • Agua Splash Caribe Aquatic Park - 3 min drive - 3.4 km
  • Sambil Santo Domingo - 5 min drive - 5.9 km

Getting around

  • Eduardo Brito Station - 6 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 38 min drive

Restaurants

  • ‪Mr Grilled - ‬13 min walk
  • ‪Monaco Bistro - ‬7 min walk
  • ‪La Movida - ‬13 min walk
  • ‪Dial Bar and Lounge - ‬9 min walk
  • ‪Fritaurant Deli-cioso - ‬10 min walk

About this property

Hotel Tropicana Santo Domingo

Hotel in Santo Domingo Este with 24-hour front desk and outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. An outdoor pool, multilingual staff, and a garden are also featured at Hotel Tropicana Santo Domingo. Self parking is free.
  • 53 guestrooms or units
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Garden
  • Bar or lounge
  • Dining venue
Hotel Tropicana Santo Domingo offers 53 air-conditioned accommodations with free toiletries and blackout curtains. This Santo Domingo Este hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include baths or showers. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,292 square feet of conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Management fee: USD 10 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 20 per person
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

Property is also known as

Tropicana Santo Domingo
Hotel Tropicana Santo Domingo Hotel
Hotel Tropicana Santo Domingo Santo Domingo Este
Hotel Tropicana Santo Domingo Hotel Santo Domingo Este

Frequently asked questions

Is parking available at Hotel Tropicana Santo Domingo?

Yep, Hotel Tropicana Santo Domingo has a free self car park.

Are there any beaches close to Hotel Tropicana Santo Domingo?

The closest beach to Hotel Tropicana Santo Domingo is Guibia Beach (4.9 km).

Does Hotel Tropicana Santo Domingo have a pool?

Hotel Tropicana Santo Domingo has an outdoor pool.

What makes Hotel Tropicana Santo Domingo a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Tropicana Santo Domingo.

Does Hotel Tropicana Santo Domingo serve breakfast?

Yep, continental breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Tropicana Santo Domingo?

No, Hotel Tropicana Santo Domingo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Tropicana Santo Domingo?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Tropicana Santo Domingo?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Tropicana Santo Domingo?

No, pets are not allowed.

Hotel Tropicana Santo Domingo Reviews

Reviews

6.8
Rating 10 - Excellent. 14 out of 37 reviews
Rating 8 - Good. 6 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 6 out of 37 reviews
Rating 2 - Terrible. 7 out of 37 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Shakim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that i noticed was really well, and in my opinion nothing really went wrong, as the property was rather good. 3 star obviously, but did not detract from the overall experience.
Stayed 6 nights in Mar 2025

4/10 Poor

Sandra Almonte

Disliked: Cleanliness, staff & service, property conditions & facilities
La propieda necesita mucho areglos la comida muy cara
Stayed 15 nights in Feb 2025

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities
The experience was not safe.Take too long to open the gate and you're a sitting duck the full quality was horrible and the menu was slim make a reservation online with 2 Queen size Beds up to 4 people. Then I was told i had 2 bedroom with standard beds for 2 people i had shown the receipt and the reception and owner insisted the computer showed I had pay less, ontop of that, we just when back and forth and sat in the lobby for an extra 3 hours. In the end i ended up paying 95 dollars extra a night in total 570$.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jose

Business traveller
todo exelente el sevicio perfecto
Stayed 12 nights in Jan 2025

8/10 Good

Tehany, Tampa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Jan 2025

8/10 Good

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities
Its ok for me
Stayed 1 night in Jan 2025

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2024

6/10 Okay

Osvaldo

The shower need attention
Stayed 6 nights in Nov 2024

4/10 Poor

Bernabe

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Property was very clean but the staff was horrible receptionist tryed to charge me for bringing a case of water in to the Property even though no water or fridge was provided and the ac didnt work
Stayed 3 nights in Nov 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly but limited dinning no shopping close by
Stayed 2 nights in Nov 2024

6/10 Okay

Roberto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff organization is terrible ask for check out 3 times and a manager ask for money after I paid for bring pizza from outside and eat at facility with a visit and not make people welcome parking inside you need tell 3 times walk to front desk after you ask to open the gate owners very nice people but need change some front desk staff ,kitchen and maids very good service
Stayed 7 nights in Aug 2024

10/10 Excellent

Otoniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a peaceful place
Stayed 1 night in Aug 2024

2/10 Terrible

Ines, Nashua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything in this property. My family and i couldn't sleep because of the smells in the bathroom. The person in the receptionist was so stupid, he charged me double price for the room. He was so unprofessional, he needs to go to school to learn how to treat people. I will not come back to this nasty place. Do not waisted your money or your time on this place.
Stayed 1 night in Jul 2024

2/10 Terrible

Stanley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service
The staff were very accommodating and professional. They did their best to make me feel like I was home. The hotel is not a new hotel but it felt like that when the staff added their accomodating skills. I would definitely recommend it
Stayed 5 nights in May 2024

10/10 Excellent

Enrique

Stayed 7 nights in Apr 2024

10/10 Excellent

Nickinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Andrely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in May 2024

10/10 Excellent

Andrely

Liked: Cleanliness, staff & service, property conditions & facilities
Pueden mejorar las almohadas, el resto estuvo muy bien
Stayed 1 night in Apr 2024

10/10 Excellent

Andrely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Stanley

Liked: Staff & service
Stayed 7 nights in Apr 2024

4/10 Poor

Claren's

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was outdated. Bed wasn't clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Vielka

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there the first night and I canceled my stay because I just found out that my father passed away and I needed to stay close to family. I told this to the registration and canceled my 6 nights stays but the property manager refused to give me a refund for the rest of the 5 nights.
Stayed 6 nights in Mar 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and management are amazing …. Excellent food , clean rooms
Stayed 5 nights in Feb 2024

4/10 Poor

Mario, Orlando

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The pictures of the property and the rating does not reflect the reality of the hotel. Rooms had old furtniture and beds, was not at all what was shown in the Expedia profile. I did not stay there and ran away within 5 minutes of been there because I felt decieved by the pictures
Stayed 2 nights in Feb 2024