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Napolitano Hotel

Property class: 3

Photo gallery for Napolitano Hotel

A hotel pool area with lounge chairs and umbrellas, a pool, and a building with balconies in the background.
A hotel room with a large bed, a desk with a lamp, a chair, and a view of the sea through the window.
A hotel room with a large bed, a desk, a chair, and a view of the outdoors.
A hotel with a prominent entrance, a vertical sign, and a clear sky.
A gaming area with roulette and slot machines, multiple gaming chairs, and a sports betting zone.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Air-conditioning
  • Gym
The current price is NZ$174
includes taxes & fees
14 Oct - 15 Oct

Explore the area

View map
Av. George Washington No. 51, entre los dos obeliscos, Santo Domingo, Distrito Nacional, 10208
  • Place, Malecon
    ‪1 min walk‬
  • Place, Calle El Conde
    ‪8 min walk‬
  • Place, Santa Maria la Menor Cathedral
    ‪16 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Superior Room, Sea View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the sea through the window.

Standard Superior Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed OR 1 Large Single Sofa Bed

View all photos for Executive Superior Room, Sea View

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Executive Superior Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Sofa Bed

View all photos for Executive Double or Twin Room, Sea View

A neatly arranged hotel room with a large bed, a bedside table, a nightstand, a wall-mounted lamp, and a framed picture on the wall.

Executive Double or Twin Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Double or Twin Room, Sea View

A hotel room with a large bed, a nightstand, a lamp, and a view of the outside through a window with curtains.

Standard Double or Twin Room, Sea View

8.6 out of 10
Excellent
(35 reviews)
  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Santo Domingo

Napolitano Hotel places you steps from Malecon and within a short 5-minute stroll of Hostos Park. Highlights at this hotel include a full-service spa, a casino and a restaurant. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, La Terrasse, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool, nightclub, gym and sauna. Other amenities include free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .In the area of this 3-property class Zona Colonial hotel, you'll find Blue Mall.

What's nearby

  • Malecon - 1 min walk - 0.0 km
  • Calle El Conde - 8 min walk - 0.7 km
  • Columbus Park - 14 min walk - 1.2 km
  • Santa Maria la Menor Cathedral - 16 min walk - 1.4 km
  • Calle Las Damas - 16 min walk - 1.4 km

Getting around

  • Ramon Caceres Station - 4 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 32 min drive

Restaurants

  • ‪Hotel Napolitano - ‬1 min walk
  • ‪Cafeteria Clinica Abreu - ‬5 min walk
  • ‪D' Luis Parrillada - ‬7 min walk
  • ‪New Jersey Drink Liquor Store - ‬4 min walk
  • ‪Daiqui Colonial - ‬4 min walk

About this property

Napolitano Hotel

Napolitano Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1894 square feet (176 square metres) and includes a conference centre. A casino, a nightclub, and a fitness centre are also featured at Napolitano Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 3-star Santo Domingo hotel.

  • 1 building
  • 65 guestrooms or units
  • 7 levels
  • 1894 sq ft of conference space
  • 176 sq. m of conference space
  • Built in 1975
  • Casino
  • Nightclub
  • Deli
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Napolitano Hotel offers 65 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Televisions come with cable channels.

Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

A corner building with multiple balconies, a central entrance, and potted plants along the sidewalk.
Gran Hotel Europa Santo Domingo, Trademark by Wyndham
Zona Colonial
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,145 reviews
The price is NZ$192
includes taxes & fees
14 Oct - 15 Oct
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Terrasse

Things to do

  • 3 slot machines
  • Casino
  • Full-service spa
  • Gaming table
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Changing table
  • Children's dinnerware
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,894 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch HDTV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Late check-in fee: USD 25 for check-in between 1:00 PM and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 21 2026 to September 25 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 5 for children
  • Airport shuttle fee: USD 40.00 per vehicle (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 12 years old)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-in fee: USD 25 for check-in between 1:00 PM and 6:00 PM
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Napolitano
Napolitano Hotel
Napolitano Hotel Santo Domingo
Napolitano Santo Domingo
Napolitano Hotel And Casino
Napolitano Hotel Hotel
Napolitano Hotel Santo Domingo
Napolitano Hotel Hotel Santo Domingo

Frequently asked questions

What is the cancellation policy at Napolitano Hotel?

Napolitano Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Napolitano Hotel?

As of 13 Oct 2026, prices found for a 1-night stay for 2 adults at Napolitano Hotel on 14 Oct 2026 start from NZ$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Napolitano Hotel?

Yep, Napolitano Hotel has a free self car park.

Are there any beaches close to Napolitano Hotel?

Yep, Napolitano Hotel is a short 8-minute walk from Playa Montesinos. Fun beach activities include waterskiing, windsurfing and body boarding.

Is there a spa on site at Napolitano Hotel?

Yep, there is an onsite spa at Napolitano Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Napolitano Hotel have a pool?

Napolitano Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM. The swimming pool will be unavailable from September 21 2026 to September 25 2026 (dates subject to change).

What luxury perks are available at Napolitano Hotel?

Napolitano Hotel features a full-service spa, a nightclub and an outdoor pool.

What makes Napolitano Hotel a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Napolitano Hotel.

Is Napolitano Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as changing tables and highchairs in the guestrooms, it's no surprise that Napolitano Hotel is a hit with families.

Does Napolitano Hotel serve breakfast?

Yep, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Napolitano Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Napolitano Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Napolitano Hotel?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Napolitano Hotel?

No, pets are not allowed.

Napolitano Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 990 reviews
Rating 8 - Good. 286 out of 990 reviews
Rating 6 - Okay. 169 out of 990 reviews
Rating 4 - Poor. 86 out of 990 reviews
Rating 2 - Terrible. 86 out of 990 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value for your money.Very good helpful staff,perfect location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. The front view to the sea from the rooms is speechless!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Clean inexpensive welcoming
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is a great location The staff was very friendly the breakfast had a great variety of food The only thing is the bed is on the firm side I prefer a softer bed
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast buffet is great. dining in the restaurant is good, staff is excellent. location of this hotel is excellent. they still remodeling the pool area and some rooms so during working hours it gets a little noisy, other than that is great. I would definitely return,
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel very clean
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room good Staff very good Parking good We don’t visit to the casino
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast Buffet is pretty good, restaurant for dinner is great. they still remodeling the pool and some rooms so might expect some noise during working hours, but other than that it's a great hotel and in a great area. I would definitely return here.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
nice place. great views. I love the outdoor pool/bar/restaurant area
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Yes perfect view
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for everything
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, nice restaurant downstairs and pretty nice swimming pool.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Clean, check in satisfied
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at
Stayed 3 nights in Jun 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No internet in the rooms; no swimming pool, and it was under construction
Stayed 14 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Amenities
Nice views, nice apartment good location on the beach
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Amenities
Clean room | Staff | Shops nearby | Casino
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and bathroom very clean the hotel very clean the staff 👌 security 👌 8 out of 10 for the price
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2026