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Setup Hotels

3.0 star property
Hotel with free breakfast, a quick walk to National Aquarium

Photo gallery for Setup Hotels

Standard A, 1 Queen Bed
Lobby sitting area
Standard A, 1 Queen Bed
Restaurant
Free daily local cuisine breakfast

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is NZ$72
includes taxes & fees
11 May - 12 May

Explore the area

Map
Calle Central # 1, casi Esquina de la Av. España, Santo Domingo Este, Santo Domingo
  • National Aquarium
    ‪7 min walk‬
  • Three Eyes National Park
    ‪16 min walk‬
  • Assembly Hall of Jehovah's Witnesses
    ‪3 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard A, 1 Queen Bed

Premium bedding, in-room safe, free WiFi, bed sheets

Standard A, 1 Queen Bed

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Fan
Separate bedroom
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard B, 1 Queen Bed

Standard B, 1 Queen Bed

Standard B, 1 Queen Bed

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Fan
Premium bedding
Private bathroom
Cable channels
In-room safe
  • Sleeps 1
  • 1 Queen Bed

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About the area

Santo Domingo Este

At Setup Hotels you'll be within a 20-minute stroll of National Aquarium and Three Eyes National Park. Highlights at this hotel include free breakfast (local cuisine), a restaurant and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a coffee shop/cafe, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also the convenience of free parking nearby. .With a stay at this 3-property class Ensanche Isabelita hotel, you'll be 3.6 km (2.2 mi) from Assembly Hall of Jehovah's Witnesses and 3.7 km (2.3 mi) from Colon Lighthouse and Museum.

What's nearby

  • National Aquarium - 7 min walk - 0.6 km
  • Agua Splash Caribe Aquatic Park - 9 min walk - 0.8 km
  • Three Eyes National Park - 16 min walk - 1.4 km
  • Assembly Hall of Jehovah's Witnesses - 3 min drive - 2.9 km
  • Columbus Park - 6 min drive - 4.7 km

Getting around

  • Eduardo Brito Station - 8 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 41 min drive

Restaurants

  • ‪MIXER - ‬8 min walk
  • ‪Sabor Criollo - ‬1 min walk
  • ‪Barra Junior Payan - ‬2 min walk
  • ‪Zutros - ‬14 min walk
  • ‪D'Freddy Parrillada - ‬5 min drive

About this property

Setup Hotels

Hotel with free breakfast, a quick walk to National Aquarium
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at Setup Hotels.

This 3-star Santo Domingo Este hotel is smoke free.

  • 12 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Setup Hotels offers 12 air-conditioned accommodations with a safe and fans. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on weekdays only.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 6 metres; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Setup Hotels

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Setup Hotel Malecón Este Santo Domingo Este
Setup Hotel Malecón Este
Setup Malecón Este Santo Domingo Este
Setup Malecón Este
Setup Hotels Hotel Santo Domingo Este
Setup Hotels Santo Domingo Este
Hotel Setup Hotels Santo Domingo Este
Setup Hotel Malecón del Este
Setup Hotels Hotel
Santo Domingo Este Setup Hotels Hotel
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Setup Hotels Hotel
Setup Hotels Santo Domingo Este
Setup Hotels Hotel Santo Domingo Este

Frequently asked questions

What is the cancellation policy at Setup Hotels?

Setup Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Setup Hotels?

As of 9 May 2025, prices found for a 1-night stay for 2 adults at Setup Hotels on 11 May 2025 start from NZ$72.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Setup Hotels?

The closest beach to Setup Hotels is Guibia Beach (6.2 km).

Does Setup Hotels have a waterslide?

No, there is no waterslide at Setup Hotels, but Agua Splash Caribe Aquatic Park is a short 8-minute walk away.

What makes Setup Hotels a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Setup Hotels.

Does Setup Hotels serve breakfast?

You bet, complimentary local cuisine brekkie is available daily between 8:00 AM and 9:00 AM.

Is there a free airport shuttle available at Setup Hotels?

No, Setup Hotels does not offer an airport shuttle service.

Is there a bar or restaurant at Setup Hotels?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Setup Hotels?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Setup Hotels?

No, pets and service animals are not allowed.

Setup Hotels Reviews

Reviews

6.6
Rating 10 - Excellent. 32 out of 89 reviews
Rating 8 - Good. 15 out of 89 reviews
Rating 6 - Okay. 9 out of 89 reviews
Rating 4 - Poor. 8 out of 89 reviews
Rating 2 - Terrible. 25 out of 89 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness
Stayed 17 nights in Mar 2025

2/10 Terrible

Lisaury

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel
Stayed 2 nights in Mar 2025

2/10 Terrible

Lisaury

Disliked: Staff & service, property conditions & facilities
The hotel stuff listening private conversations, they get close to your room door then start know about your business
Stayed 1 night in Mar 2025

2/10 Terrible

Dauris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look for somewhere else and save your money

If you want a decent place to stay, avoid this place. Everything about it is in a horrible/inhabitable condition and the maintenance of the place is just insanely poor. Molds and moisture everywhere.
Stayed 1 night in Mar 2025

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

The room didn’t match the actual size it was very small no internet connection I couldn’t take a shower because the shower head was rusty and moldy horrible went to book another hotel the next day
Stayed 7 nights in Feb 2025

4/10 Poor

Ludwing

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Toilets not flushing, bedsheets and room dirty. Door to balcony had lock broken.
Stayed 1 night in Feb 2025

10/10 Excellent

Ileana V

Liked: Cleanliness, staff & service, amenities
Close to the water
Stayed 8 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very bad / sub-standard hotel

My wife stayed at this hotel for one night, the room was below average, clean enough to say the least, there was no soap in the bathroom, used toilet paper, the attendant does not know anything about anything, she offered to bring a bottle of water for the room, never came back, the hotel advertise a free breakfast, it was a lie, there is no breakfast, the customer service is non existing, I would never recommend or stay in this hotel ever again.
Stayed 1 night in Aug 2024

10/10 Excellent

Balwinder

Stayed 2 nights in Jun 2024

10/10 Excellent

Paul Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Syed

Liked: Staff & service, property conditions & facilities
An Average hotel
Stayed 2 nights in May 2024

8/10 Good

Watson Raulis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Maria L.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First at all, this hotel was difficult to find as has not even its name displayed outside. Extremely poor customer service, room had no toilet paper, no tv program, no free minibar (as advertised), cold shower, no internet, and the manager was never available to address these issues. Next day there was no electricity and then no air conditioning in an 80 F degrees environment. A total nightmare that made me leave to a more decent place. A gave 1 star because there is no 1/4 of a star.
Stayed 6 nights in Feb 2024

2/10 Terrible

Jose D.

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not the same that the showing on the pictures is dirty, in the rooms the ac not working, the bathrooms are dirty and the toiles not working well.

10/10 Excellent

Shannakay

Stayed 2 nights in Jan 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice employees very helpful, cold AC, and great location with many restaurants that's close to the airport.
Stayed 1 night in Dec 2023

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt check-in left inmediatly. Stay away from that place.
Stayed 1 night in Dec 2023

4/10 Poor

Eunice

Disliked: Property conditions & facilities
I did not have a great experience at this hotel. 1/5 experience. I pulled the sheets off my bed and the sheet covering the mattress was dirty. The hotel staff was kind and helpful though they missed informed me on what time breakfast was and when I went down I was told breakfast was over. The following day when I received breakfast it was poor. I was served a salami and cheese sandwich and the person across from me was served mashed potatoes with eggs and salami. So I believe they serve you what they have and it’s not a universal breakfast for everybody. There was no menu to choose from. I had a bad Wi-Fi connection in my room on the fifth floor room 18. The sink water would not run and the toilet seat was cracked in many places. The shower had good water pressure but the water went everywhere on the ground. The room includes a mini fridge with nothing in it and a dim lamp. Positive: The lighting in the room was good and I had a great view of the waterfront. The best thing about this hotel is the location but your stay may vary from person to person depending on the room and service they give you

10/10 Excellent

James

Stayed 1 night in Oct 2023

2/10 Terrible

Robert

Disliked: Staff & service, property conditions & facilities
I want you to give me a refund because i was staying 2 days instead of 3 days
Stayed 3 nights in Jun 2023

6/10 Okay

Martine

Stayed 1 night in Jun 2023

10/10 Excellent

Kamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly staffs excellent customer service 👏 👌 👍 😀
Stayed 8 nights in Apr 2023

4/10 Poor

Edmundo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
La cama deteriorada y vieja. Los llavines de la ducha y lavamanos muy deteriorados y viejos Goteras del lavamanos Al ducharse, se llena de agua el baño La puerta de la terraza no cerraba y estaba desencajada
Stayed 1 night in Jan 2023

2/10 Terrible

Gregory