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Magma Resort Santorini, Part of The Unbound Collection By Hyatt

5.0 star property
Luxury resort connected to the convention centre in Santorini with 2 restaurants

Photo gallery for Magma Resort Santorini, Part of The Unbound Collection By Hyatt

Restaurant
Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Exterior
Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Poolside bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View map
VOURVOULOS, Santorini, 84700
  • Place, Athinios Port
    ‪11 min drive‬
  • Place, Oia Blue Dome Church Viewpoint
    ‪16 min drive‬
  • Place, Oia Castle
    ‪16 min drive‬
  • Airport, Thira (JTR-Santorini National)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Private Pool, Sea View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Private Pool, Sea View

Highlights

Soundproofed
Private pool
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
Bathrobes
Private pool
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Private Pool, Sea View

View from room

Junior Suite, Private Pool, Sea View

Highlights

Separate sitting area
Soundproofed
Private pool
Air conditioning
LED TV
Separate bedroom
Sofa bed - single
Ceiling fan
Separate sitting area
Private pool
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Ceiling fan
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Sea View (with Hot Tub)

1 bedroom, minibar, in-room safe, desk

Junior Suite, Sea View (with Hot Tub)

Highlights

Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
LED TV
Separate bedroom
Sofa bed - single
Ceiling fan
Separate sitting area
Private spa tub
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Ceiling fan
  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Private Pool

Room, 1 King Bed, Private Pool | View from room

Room, 1 King Bed, Private Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Private pool
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
Bathrobes
Private pool
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View (Lava Suite, with Hot Tub)

1 bedroom, minibar, in-room safe, desk

Suite, Sea View (Lava Suite, with Hot Tub)

Highlights

Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
LED TV
Separate bedroom
Sofa bed - single
Ceiling fan
Separate sitting area
Private spa tub
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Ceiling fan
  • 45 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
Bathrobes
Designer toiletries
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
Designer toiletries
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Private Pool, Sea View (Lava)

1 bedroom, minibar, in-room safe, desk

Suite, Private Pool, Sea View (Lava)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Private pool
Air conditioning
LED TV
Separate bedroom
Sofa bed - single
Ceiling fan
Separate sitting area
Private pool
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Ceiling fan
  • 45 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort View)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed (Resort View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Ceiling fan
Blackout curtains
Bathrobes
Designer toiletries
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Ceiling fan
Bathrobes
Designer toiletries
  • 30 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Private Pool (Magma)

Suite, Private Pool (Magma)

Suite, Private Pool (Magma)

Highlights

Separate sitting area
Soundproofed
Private pool
Air conditioning
LED TV
Separate bedroom
Sofa bed - single
Ceiling fan
Separate sitting area
Private pool
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Ceiling fan
  • 77 sq m
  • 1 bedroom
  • Vineyard view
  • Sleeps 4
  • 1 King Bed

About the area

Santorini

Magma Resort Santorini, Part of The Unbound Collection By Hyatt places you in the heart of Santorini, connected to the convention centre and 2.1 km (1.3 mi) from Santorini Caldera. Highlights at this luxury resort include 2 restaurants, a full-service spa and a nearby private beach. .A relaxing visit to Lava Spa, by Aegeo Spa can include Swedish massages, sports massages, aromatherapy and hydrotherapy along with access to the sauna. Bar On The Rocks is the resort's own bar. Enjoy the indoor swimming pool, outdoor swimming pool, gym and Turkish bath/hammam. 2454 square feet (228 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a steam room and laundry facilities. Each morning free buffet breakfast is offered between 7:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Places within a 15-minute drive of this 5-property class Santorini resort include Oia Blue Dome Church Viewpoint and Kamari Beach.
View more Resorts in SantoriniOpens in a new window

What's nearby

  • Agios Nikolaos - 3 min drive - 1.6 km
  • Skaros Rock - 8 min drive - 1.9 km
  • Athinios Port - 11 min drive - 9.5 km
  • Oia Blue Dome Church Viewpoint - 16 min drive - 13.6 km
  • Oia Castle - 16 min drive - 14.0 km

Getting around

  • Thira (JTR-Santorini National) - 10 min drive

Restaurants

  • ‪Mama Lena - ‬19 min walk
  • ‪Onar - ‬4 min drive
  • ‪Pearl On The Cliff - ‬3 min drive
  • ‪Let's Eat - ‬20 min walk
  • ‪Why Not! Souvlaki - ‬4 min drive

About this property

Magma Resort Santorini, Part of The Unbound Collection By Hyatt

Luxury resort connected to the convention centre in Santorini with 2 restaurants
Feel the sun on your face and the sand in your toes on the private black sand beach, located just 3 kilometres away. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Magma Resort Santorini, Part of The Unbound Collection By Hyatt such as an outdoor pool and an indoor pool.

Free breakfast is available daily. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a steam room, a fitness centre and a rooftop terrace. Self parking is free.

Smoking is allowed in designated areas at this 5-star Santorini resort.

  • 59 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • 2454 sq ft of conference space
  • 228 sq. m of conference space
  • Built in 2022
  • Buffet breakfast (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Computer for guest use
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Magma Resort Santorini, Part of The Unbound Collection By Hyatt offers 59 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. 55-inch LED televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Santorini resort provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Lava Spa, by Aegeo Spa has 3 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free beach shuttle
  • Free shopping centre shuttle
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Bar On The Rocks
  • Colombo Restaurant
  • Magma Soul

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Private wine tours
  • Shopping
  • Steam room
  • Vineyard
  • Water sports equipment
  • Wine tours
  • Yoga classes

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre (2,454 square foot of space)
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace
  • Vineyard

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 100 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 15 lb per pet

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 100 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

Property Registration Number 1250963

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Magma Resort Unbound Collection BY Hyatt
Magma Resort Santorini in the Unbound Collection by Hyatt

Frequently asked questions

What is the cancellation policy at Magma Resort Santorini, Part of The Unbound Collection By Hyatt?

Magma Resort Santorini, Part of The Unbound Collection By Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Magma Resort Santorini, Part of The Unbound Collection By Hyatt?

Yep, Magma Resort Santorini, Part of The Unbound Collection By Hyatt has a free self car park.

Are there any beaches close to Magma Resort Santorini, Part of The Unbound Collection By Hyatt?

The closest beach to Magma Resort Santorini, Part of The Unbound Collection By Hyatt is Kamari Beach (8.3 km).

Is there a spa on site at Magma Resort Santorini, Part of The Unbound Collection By Hyatt?

Yep, Lava Spa, by Aegeo Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Magma Resort Santorini, Part of The Unbound Collection By Hyatt have a pool?

Magma Resort Santorini, Part of The Unbound Collection By Hyatt has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Magma Resort Santorini, Part of The Unbound Collection By Hyatt?

Magma Resort Santorini, Part of The Unbound Collection By Hyatt features a full-service spa, a vineyard and an outdoor pool. All guestrooms come with 24-hour room service and espresso makers.

What makes Magma Resort Santorini, Part of The Unbound Collection By Hyatt a romantic place to stay?

Couples spa treatments and winery tours, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Magma Resort Santorini, Part of The Unbound Collection By Hyatt.

Is Magma Resort Santorini, Part of The Unbound Collection By Hyatt family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Magma Resort Santorini, Part of The Unbound Collection By Hyatt is a hit with families.

Does Magma Resort Santorini, Part of The Unbound Collection By Hyatt serve breakfast?

Yeah, free buffet brekkie is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Magma Resort Santorini, Part of The Unbound Collection By Hyatt?

No, Magma Resort Santorini, Part of The Unbound Collection By Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Magma Resort Santorini, Part of The Unbound Collection By Hyatt?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Magma Resort Santorini, Part of The Unbound Collection By Hyatt?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Magma Resort Santorini, Part of The Unbound Collection By Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 43 out of 54 reviews
Rating 8 - Good. 6 out of 54 reviews
Rating 6 - Okay. 2 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dune stevens

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Naim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property as a whole is very peaceful, serene, luxurious in design, and accommodating. The sea view suites with pools, however were not facing a landscape that matched the beauty of the property. A better landscaping should be installed to continue the beautiful and luxurious feelings.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rupinder

Stayed 5 nights in Jul 2025

10/10 Excellent

Amit

Stayed 8 nights in Jun 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was singularly splendid! The staff was incredible to say the least. Everyone in reception was highly knowledgable about the island and where to go. The kitchen/bar staff were highly attentive and the food was impeccably delicious. The entire resort immaculately clean while evoking a warm sense of personality. Without exaggeration, upon leaving I had felt spiritually renewed.
Stayed 8 nights in Jun 2025

10/10 Excellent

Hanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magma Resort Santorini is a true oasis of tranquility and refined aesthetics. Our stay was absolutely wonderful. Everything — from the warm and attentive service to the thoughtful design of the room — was exceptional. 🍽️ The breakfast was a daily highlight: fresh ingredients, generous variety, and beautifully presented dishes. 🛏️ The room was spacious, elegant, and perfectly clean, with breathtaking panoramic views. Every detail was carefully curated for comfort and style. 🌋 The atmosphere of the hotel makes you feel like time slows down — all you want to do is savor every moment. I will definitely return. This place is all about taste, serenity, and the joy of simply being. 💛
Stayed 3 nights in Jun 2025

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, great facilities and lovely restaurants. All the hotel staff were very attentive and made for a fantastic stay. Thank you!
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star amenities and service. Nice to be out of the busist parts of the island while still having great access
Stayed 3 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Camilo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an Amazing time in Greece and we loved the location and this hotel. Our room was amazing and clean. This hotel is very recommended as it is 20 min drive max to anything, and the staff is great
Stayed 4 nights in Sep 2024

10/10 Excellent

Catriona

Travelled with family
Liked: Staff & service, property conditions & facilities
Amazing hotel staff and facilities, perfect luxury on a short weekend getaway. Sara was wonderful!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mojdeh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The best staff and food in Santorini!
Stayed 3 nights in Jul 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel, with super friendly and helpful staff from busboy to GM. Well priced drinks but the food is expensive and mediocre at best. Overall, the hotel, at the price we paid in July is a good value.
Stayed 5 nights in Jul 2024

10/10 Excellent

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Jamelle, Upper Marlboro

Stayed 2 nights in Jun 2024

10/10 Excellent

Alisha

Stayed 5 nights in May 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stylish property with impeccable service provided by ever-attentive staff.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jorge, Matthews

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very nice and helpful. They help me to get a private tour
Stayed 1 night in Sep 2023

2/10 Terrible

Sital

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible resort

We were promised a sea view room but there was no sea view from our room upon talking to the hotel staff they were not willing to work with us and we had to take steps we are senior citizens and it was very hard for us. I will never recommend to my friends or family to stay there.
Stayed 3 nights in Sep 2023

6/10 Okay

Kirsty

Liked: Property conditions & facilities
Service was very slow and some staff have bad attitude, food was awful and tasteless, room wasnt cleaned and had to complain, jacuzzi wasnt cleaned once. Would not return to this hotel or recommend it definitely not a 5 star premises
Stayed 3 nights in Aug 2023

2/10 Terrible

Demetrius

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Poor Customer service and discrimination

I recently had a disheartening experience at this hotel as a Black individual. From the moment we arrived, my partner and I were subjected to fetishization and inappropriate behavior. The reception staff not only asked evasive and intimate questions about our relationship status but also made unsavory comments about our hair. We missed out on the opportunity to enjoy the highly acclaimed Michelin star experience due to our late arrival, which was caused by flight delays. Seeking guidance for alternative dining options, we were instead directed towards a refrigerated salad or McDonald's. The hotel shuttle service failed to provide any support in transporting us to the town center, leaving us stranded. When we requested to extend our stay, we were met with incompetence and were told that the receptionist could not help us and provide information about room rates. We experienced harassment from the reception staff at checkout. The only silver lining was meeting a helpful brother in staff from Uganda who provided us with some semblance of support and warmth. It is evident that this hotel is sorely lacking in staff training to prevent discrimination and foster an inclusive environment. I urge the management to address these issues promptly. In conclusion, my experience was marred by discrimination, incompetence, and an overall lack of respect for guests' needs. I hope my feedback will prompt necessary changes for future guests.
Stayed 3 nights in Aug 2023

10/10 Excellent

Whitney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a wonderful experience. The staff were lovely and very accommodating. The property is quite isolated, away from the chaos of Fira and Oia, which is what we wanted. Fira is approximately a 10-15 minute taxi, which the hotel has shuttles for at specific times, as well, will happily organize private transfers for, charged directly to the room. The hotel being newer, I’d be concerned with the wear and tear of the property. Suite and public restrooms, certain public spaces, are quite warn. The gym and spa, as well spa facilities, have to potential to be exceptional, however, is not set up as you would expect for a 5 * hotel - products for purchase, cleanliness, bottled water, towels consistently in the gym, gym equipment was rusting and not sanitized. Make sure you come prepared, as the closest market/pharmacy is within the city. Magma has a high end women’s boutique and a jewelry display but nothing with sundries or essentials. Suggestion of some versatility, men’s items, children’s pieces etc. The breakfast is nice, has everything you may need-the items are consistent daily. The restaurant on site is some of the better food we ate while in Santorini. Everything was fresh and with great flavours. In room dining was good, however, with a higher price point, you would expect it to come with some accompaniments. A glass of water with lemon, bread, Parmesan with pasta etc. - pieces that create added details and add little to no cost for the hotel.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ewa

Stayed 4 nights in Aug 2023