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Monte Serrat Hotel

3.0 star property

Photo gallery for Monte Serrat Hotel

Indoor spa tub
Standard Double or Twin Room
Free daily buffet breakfast
Fitness facility
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$94
includes taxes & fees
8 May - 9 May

Explore the area

View map
Rua Bittencourt, 130, Santos, SP, 11013-300
  • Place, XV de Novembro Street
    ‪8 min walk‬
  • Place, Santos Historical Streetcar
    ‪10 min walk‬
  • Place, Monte Serrat
    ‪15 min walk‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪67 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room Standard

Minibar, in-room safe, blackout curtains, free WiFi

Room Standard

  • 14 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Minibar, in-room safe, blackout curtains, free WiFi

Triple Room Standard

  • 18 sq m
  • Sleeps 4

View all photos for Quadruple Room Standard

Minibar, in-room safe, blackout curtains, free WiFi

Quadruple Room Standard

  • 21 sq m
  • Sleeps 5

View all photos for Room Superior

Minibar, in-room safe, blackout curtains, free WiFi

Room Superior

  • 20 sq m
  • Sleeps 2

View all photos for Triple Room Superior

Minibar, in-room safe, blackout curtains, free WiFi

Triple Room Superior

  • 22 sq m
  • Sleeps 4

About the area

Santos

Monte Serrat Hotel puts you in the heart of Santos, within just a 10-minute stroll of Coliseu Theater and Saturnino de Brito Palace. Highlights at this hotel include 2 hot tubs, a restaurant and free buffet breakfast. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class Santos hotel include Santos Harbor and Gonzaga Beach.

What's nearby

  • XV de Novembro Street - 8 min walk - 0.7 km
  • Santos Historical Streetcar - 10 min walk - 0.8 km
  • Museum of Coffee - 11 min walk - 1.0 km
  • Cafe Museum - 11 min walk - 1.0 km
  • Monte Serrat - 15 min walk - 1.0 km

Getting around

  • Pinheiro Machado Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 70 min drive

Restaurants

  • ‪Paquito O Restaurante - ‬4 min walk
  • ‪Tokyo Restaurante - ‬8 min walk
  • ‪Puro Néctar - ‬6 min walk
  • ‪Academia Do Barista - ‬9 min walk
  • ‪Casa Do Cafezinho - ‬7 min walk

About this property

Monte Serrat Hotel

Monte Serrat Hotel offers its guests 2 hot tubs, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. An arcade/games room, multilingual staff, and laundry facilities are also featured at Monte Serrat Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Santos hotel.

  • 92 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Monte Serrat Hotel offers 92 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels.

Bathrooms include a shower. This Santos hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.0 out of 5, Very good, 126 reviews
The price is NZ$75
includes taxes & fees
8 May - 9 May
Hotel Caiçara

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Frequently asked questions

What is the cancellation policy at Monte Serrat Hotel?

Monte Serrat Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Monte Serrat Hotel?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Monte Serrat Hotel on 8 May 2026 start from NZ$94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Monte Serrat Hotel?

Yep, Monte Serrat Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Monte Serrat Hotel?

The closest beach to Monte Serrat Hotel is Gonzaga Beach (3.7 km).

Does Monte Serrat Hotel serve breakfast?

Yeah, complimentary buffet breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Monte Serrat Hotel?

No, Monte Serrat Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Monte Serrat Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Brazilian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Monte Serrat Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Monte Serrat Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 195 out of 505 reviews
Rating 8 - Good. 157 out of 505 reviews
Rating 6 - Okay. 95 out of 505 reviews
Rating 4 - Poor. 30 out of 505 reviews
Rating 2 - Terrible. 28 out of 505 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bem localizado
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the room was a mini apartment with sufficient kitchen utensils. Very helpful and friendly staff. On walking distance plenty to enjoy. Great place
Stayed 2 nights in Oct 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated and in a dangerous part of town

I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Bad

The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience

Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

8/10 Good

Carlos L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Só estacionamento precisava de alguém para organizar chegada de hóspedes e auxiliar para estacionar. Pois estacionamento pequeno com poucas vagas.
Stayed 1 night in Jan 2026

10/10 Excellent

Neusa

Liked: Cleanliness, staff & service, amenities
O Hotel Montes serra e muito bom os funcionários são atenciosos e o hotel e um ambiente familiar . Wesley e Neusa esposa adoramos se ospedar no hotel Montes serra O café da manhã e gostoso,o almoço alacarte tem várias opções,super recomendo este hotel Montes serra em Santos.
Stayed 1 night in Jan 2026

2/10 Terrible

Janaína

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
O café da manhã muito bom , bastante variedade . Estacionamento horrível vagas muito apertada .fica longe da praia o hotel. quartos são limpos muito confortável .funcionários da recepção muito mal educado
Stayed 1 night in Jan 2026

8/10 Good

Elizete

Liked: Staff & service, property conditions & facilities, room comfort
O Hotel é confortável, equipe boa, comida excelente, só precisam se preparar melhor para alta temporada, contratar mais funcionários, principalmente no café da manhã.
Stayed 5 nights in Dec 2025

10/10 Excellent

Saturnino

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 3 nights in Dec 2025

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhosos. Atendentes atenciosos e café da manhã delicioso
Stayed 1 night in Dec 2025

8/10 Good

Verified traveller

Travelled with group
Disliked: Cleanliness
Quarto razoável, chegamos da festa e encontramos 2 baratas pelo quarto
Stayed 1 night in Dec 2025

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo dentro do esperado.
Stayed 1 night in Dec 2025

10/10 Excellent

MARILENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe agradável Cafe muito bom Camas conforraveis
Stayed 1 night in Dec 2025

10/10 Excellent

Vinicius

Stayed 1 night in Dec 2025

10/10 Excellent

EUGENIO

Liked: Cleanliness, staff & service, amenities
A cama e o café da manhã. Fica bem localizado para quem quer acessar o Porto, ir à praia ou fazer um passeio de VLT.
Stayed 1 night in Dec 2025

10/10 Excellent

Marcia

Stayed 1 night in Dec 2025

10/10 Excellent

Priscila Costa

Liked: Cleanliness, staff & service, amenities
O quarto bem espaçoso e muito limpo. O pessoal super gentil e tb tem uma janta muito boa e om preço justo
Stayed 1 night in Dec 2025

8/10 Good

Fabiana

Liked: Cleanliness, amenities
O quarto bem limpo e as demais localizações do hotel também A i caro , e no local de comedoria e onde ficava os sucos eu não vi água ,nem pra tomar de copo . Isso eu achei chato . E outra coisa, o cardápio na demostração dos pratos e valores, deve ser mas transparente as informações dos valores.Fora isso tudo bem.
Stayed 2 nights in Dec 2025

8/10 Good

Fabio Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamento seguro
Stayed 2 nights in Nov 2025

6/10 Okay

Edir

Travelled with family
Disliked: Cleanliness
Limpeza, encontramos 2 baratas no quarto
Stayed 1 night in Nov 2025

10/10 Excellent

MARIA S

Stayed 1 night in Nov 2025

10/10 Excellent

Anna clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025

8/10 Good

JOÃO MESSIAS

Liked: Staff & service
Dentro do esperado para o custo/beneficio.
Stayed 1 night in Nov 2025