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Monte Serrat Hotel

3.0 star property
Hotel in Santos with 2 hot tubs and free breakfast

Photo gallery for Monte Serrat Hotel

Indoor spa tub
Fitness facility
Exterior
Free daily buffet breakfast
Standard Double or Twin Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$113
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
Rua Bittencourt, 130, Santos, SP, 11013-300
  • Place, XV de Novembro Street
    ‪8 min walk‬
  • Place, Santos Historical Streetcar
    ‪10 min walk‬
  • Place, Monte Serrat
    ‪15 min walk‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪67 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

Minibar, in-room safe, blackout curtains, free WiFi

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room Standard

Minibar, in-room safe, blackout curtains, free WiFi

Room Standard

  • 14 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Minibar, in-room safe, blackout curtains, free WiFi

Triple Room Standard

  • 18 sq m
  • Sleeps 4

View all photos for Quadruple Room Standard

Minibar, in-room safe, blackout curtains, free WiFi

Quadruple Room Standard

  • 21 sq m
  • Sleeps 5

View all photos for Room Superior

Minibar, in-room safe, blackout curtains, free WiFi

Room Superior

  • 20 sq m
  • Sleeps 2

View all photos for Triple Room Superior

Minibar, in-room safe, blackout curtains, free WiFi

Triple Room Superior

  • 22 sq m
  • Sleeps 4

About the area

Santos

Monte Serrat Hotel places you in the centre of Santos, within just a 15-minute stroll of House of the Train Bellco and XV de Novembro Street. Highlights at this hotel include 2 hot tubs, a restaurant and free buffet breakfast. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this 3-property class Santos hotel include Santos Harbor and Gonzaga Beach.

What's nearby

  • XV de Novembro Street - 8 min walk - 0.7 km
  • Santos Historical Streetcar - 10 min walk - 0.8 km
  • Museum of Coffee - 11 min walk - 1.0 km
  • Monte Serrat - 15 min walk - 1.0 km
  • Urbano Caldeira Stadium - 7 min drive - 2.5 km

Getting around

  • Pinheiro Machado Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 70 min drive

Restaurants

  • ‪Paquito O Restaurante - ‬4 min walk
  • ‪Tokyo Restaurante - ‬8 min walk
  • ‪Academia Do Barista - ‬9 min walk
  • ‪Casa Do Cafezinho - ‬7 min walk
  • ‪Puro Néctar - ‬6 min walk

About this property

Monte Serrat Hotel

Hotel in Santos with 2 hot tubs and free breakfast
Monte Serrat Hotel offers its guests 2 hot tubs, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. An arcade/games room, multilingual staff, and laundry facilities are also featured at Monte Serrat Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Santos hotel.

  • 92 guestrooms or units
  • Conference rooms
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Monte Serrat Hotel offers 92 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels.

Bathrooms include a shower. This Santos hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

Restaurant
ibis budget Santos Gonzaga
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.2 out of 5, Very good, 1,001 reviews
The price is NZ$81
includes taxes & fees
1 Mar - 2 Mar
ibis budget Santos Gonzaga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Frequently asked questions

What is the cancellation policy at Monte Serrat Hotel?

Monte Serrat Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Monte Serrat Hotel?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Monte Serrat Hotel on 1 Mar 2026 start from NZ$113.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Monte Serrat Hotel?

Yep, Monte Serrat Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Monte Serrat Hotel?

The closest beach to Monte Serrat Hotel is Gonzaga Beach (3.7 km).

Does Monte Serrat Hotel serve breakfast?

Yeah, complimentary buffet breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Monte Serrat Hotel?

No, Monte Serrat Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Monte Serrat Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Brazilian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Monte Serrat Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Monte Serrat Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 192 out of 498 reviews
Rating 8 - Good. 154 out of 498 reviews
Rating 6 - Okay. 94 out of 498 reviews
Rating 4 - Poor. 30 out of 498 reviews
Rating 2 - Terrible. 28 out of 498 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bem localizado
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the room was a mini apartment with sufficient kitchen utensils. Very helpful and friendly staff. On walking distance plenty to enjoy. Great place
Stayed 2 nights in Oct 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated and in a dangerous part of town

I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too Bad

The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience

Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

10/10 Excellent

Valdir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim
Stayed 1 night in Nov 2025

6/10 Okay

Leonardo

Business traveller
Liked: Cleanliness, staff & service
Hotel básico. Para 2 pernoites atende. Bom café da manhã e restaurante para almoço e jantar com boas opções. Localização do Hotel é boa, inclusive foi o motivo de escolha. Cama com colchão velho (já deveria ser substituído). Wi-fi no sexto andar muito ruim.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cesar

Stayed 1 night in Oct 2025

6/10 Okay

Amauri

Business traveller
Liked: Staff & service, room comfort
O hotel tem um bom café da manhã e estacionamento incluídos no valor da diária.
Stayed 1 night in Oct 2025

6/10 Okay

Sergio Spin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Razoável

Café da manhã boa qualidade.
Stayed 1 night in Oct 2025

4/10 Poor

Alessandra

Disliked: Staff & service, property conditions & facilities
Café da manhã sem água, também não queriam encher a minha garrafa, muitas baratas no local. Mas de modo geral, atendimento e alimentação ok
Stayed 2 nights in Oct 2025

6/10 Okay

Luiz C da

Business traveller
Liked: Cleanliness, staff & service
Quarto com lâmpadas queimadas. Banheiro sem blindex. Academia com 3 equipamentos. Geladeira não tinha água.
Stayed 2 nights in Oct 2025

8/10 Good

Rita de Cassia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava tudo ótimo porém tivemos que tomar banho gelado liguei na recepção 2 x e o atendente falou que era só deixar aberto que esquentava não deu importância nenhuma prós seus clientes, e senhora que fica na recepção do refeitório fica contando os minutos para retirar o café da manhã chega a ser constrangedor, deveriam rever . Resumindo para evitar constrangimento tomamos banho gelado. Aí eu não volto mais e nem indico pra ninguém
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Luiz F

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima!

Stayed 1 night in Aug 2025

10/10 Excellent

Arnaldo

Stayed 1 night in Jul 2025

10/10 Excellent

Edson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

João

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Icaro

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JOSE ROBERTO GONZAGA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, custo/ benefício
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonardo jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa
Stayed 3 nights in Jun 2025

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
foi uma noite apenas com ótimo atendimento.
Stayed 1 night in Jun 2025