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InterContinental Sanya Haitang Bay Resort by IHG

Property class: 4.5

Photo gallery for InterContinental Sanya Haitang Bay Resort by IHG

A person sitting on a floating platform in a clear blue pool surrounded by palm trees.
Property amenity
A bedroom with a large window, a bed, a bedside table, and a view of the sunset.
A restaurant with a view of an aquarium filled with fish.
A high-rise building with a unique hexagonal facade under construction, overlooking a coastal area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$307
includes taxes & fees
29 Nov - 30 Nov

Explore the area

View map
No 128 North Haitang Road, Haitang Bay, Sanya, Hainan, 572013
  • Place, China Duty Free Sanya Duty Free Shop
    ‪10 min drive‬
  • Place, Haitang Bay
    ‪35 min drive‬
  • Place, Yalong Bay
    ‪48 min drive‬
  • Airport, Sanya (SYX-Phoenix Intl.)
    ‪55 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Sea View

A modern hotel room with a large bed, a seating area with a sofa and chairs, a small table, and a view of the outside balcony.

Classic Room, 1 King Bed, Sea View

  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Sea View (High Floor)

A modern hotel room with a large bed, a seating area with a sofa and chairs, a small table, and a view of the outside balcony.

Classic Room, 1 King Bed, Sea View (High Floor)

  • Sea view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Ocean View

A hotel room with a large bed, a desk, a bathroom with a sink and mirror, and a view of the ocean.

Suite, 1 Bedroom, Club lounge access, Ocean View

  • Ocean view
  • 118 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite, Multiple Beds (Kids Theme)

A modern hotel room with a panoramic city view, a wooden floor, a dining area with a table and chairs, and a children's play area with colorful furniture.

Junior Suite, Multiple Beds (Kids Theme)

  • Garden view
  • 138 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Classic Room, 2 Queen Beds, Sea View (Up to 4 Guests)

A hotel room with a large bed, a TV, a desk, and a view of the outdoors.

Classic Room, 2 Queen Beds, Sea View (Up to 4 Guests)

  • Sea view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, Multiple Beds (Up to 3 Guests)

A modern bathroom with a large mirror, two sinks, a bench, and a glass shower enclosure.

Classic Room, Multiple Beds (Up to 3 Guests)

  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Up to 6 Guests)

A modern hotel room with a dining area, a large bed, a TV, and a balcony with a view.

Suite, 2 Bedrooms, Ocean View (Up to 6 Guests)

  • Ocean view
  • 206 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Classic King Bed

A modern hotel room with a large bed, a seating area with a sofa and chairs, a small table, and a view of the outside balcony.

Classic King Bed

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 4 Bedrooms (Outdoor Private Pool, Up to 10 guest)

A spacious living area with a sofa set, a coffee table, and a side table. There is a ceiling fan and large windows providing a view of the outdoors.

Villa, 4 Bedrooms (Outdoor Private Pool, Up to 10 guest)

  • Garden view
  • 888 sq m
  • 1 bedroom
  • Sleeps 10
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Sea View

A modern bathroom with two sinks, a bench, and a large mirror.

Suite, 1 Bedroom, Club lounge access, Sea View

  • Sea view
  • 168 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite, Multiple Beds, Ocean View (Up to 4 Guests)

A hotel room with a wooden desk, a bowl of fruit, a bed, a television, and a view of greenery outside.

Junior Suite, Multiple Beds, Ocean View (Up to 4 Guests)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Classic Double Bed

A modern bathroom with a large mirror, two sinks, a bench, and a glass shower enclosure.

Classic Double Bed

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, Sea View (Up to 6 Guests)

A modern room with a curved ceiling, a wooden floor, a sofa, a table, and a view of the ocean.

Presidential Suite, Sea View (Up to 6 Guests)

  • Sea view
  • 888 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite (Up to 2 Guests)

A hotel room with a large bed, a playhouse, a TV, and a view of the outdoors.

Suite (Up to 2 Guests)

  • Garden view
  • 103 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Upgraded Classic

A hotel room with a large bed, a TV, a desk, and a view of the outdoors.

Upgraded Classic

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite

A modern hotel room with a large TV, a sofa, a coffee table, and a view of the sea.

Suite

  • Garden view
  • 103 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Room, 2 Double Beds, Sea View (High Floor)

A hotel room with a large bed, a TV, a desk, and a view of the outdoors.

Classic Room, 2 Double Beds, Sea View (High Floor)

  • Sea view
  • 88 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room

A hotel room with a large bed, a TV, a desk, and a balcony with a view.

Classic Room

  • Garden view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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  • Pool
  • Spa
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8.6 out of 10, Excellent, 180 reviews
The price is NZ$255
includes taxes & fees
16 Nov - 17 Nov
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About the area

Sanya

A luxury stay in Sanya awaits you at InterContinental Sanya Haitang Bay Resort by IHG. You'll find Wuzihzhou Island Beach and Yanoda Rainforest Cultural Tourism Zone in the region. Highlights at this hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .The restaurant, Chinese Restaurant, serves Chinese cuisine and is open for lunch and dinner. 7 meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a gym and spa services. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 4.5-property class Haitang District hotel include Yalong Bay and Sanya Bay.

What's nearby

  • China Duty Free Sanya Duty Free Shop - 10 min drive - 1.1 km
  • Haitang Bay - 35 min drive - 20.7 km
  • Yalong Bay - 48 min drive - 29.0 km
  • Sanya Bay - 49 min drive - 43.0 km
  • Dadonghai Beach - 59 min drive - 50.0 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 57 min drive

Restaurants

  • ‪% Arabica - ‬14 min walk
  • ‪Chua Lam's Dim Sum - ‬15 min walk
  • ‪Starbucks 星巴克 - ‬3 min drive
  • ‪Crab Kitchen - ‬4 min drive
  • ‪Netsu - ‬4 min drive

About this property

InterContinental Sanya Haitang Bay Resort by IHG

InterContinental Sanya Haitang Bay Resort by IHG offers its guests 2 outdoor swimming pools and a fitness centre. There are 4 restaurants on site. A business centre and 7 meeting rooms are available.

Public spaces have free WiFi. The luxury InterContinental Sanya Haitang Bay Resort by IHG also features spa services, a garden, and concierge services. Self parking is free.

This 4.5-star Sanya hotel is smoke free.

  • 295 guestrooms or units
  • 17 levels
  • 4 dining venues
  • Built in 2013
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
InterContinental Sanya Haitang Bay Resort by IHG offers 295 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 238 per person
  • 4 restaurants

Restaurants on site

  • Chinese Restaurant

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Snorkelling

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Sanya Haitang Bay Resort by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 600.0 per night.
  • Free cots (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 238 per person
  • Rollaway bed fee: CNY 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

InterContinental Haitang
InterContinental Haitang Resort
InterContinental Sanya Haitang Bay
InterContinental Sanya Haitang Bay Resort
InterContinental Sanya Haitang Bay Resort Hainan
InterContinental Haitang Bay Resort
InterContinental Haitang Bay
InterContinental Sanya Haitang Bay Resort
InterContinental Sanya Haitang Bay Resort by IHG Hotel
InterContinental Sanya Haitang Bay Resort by IHG Sanya
InterContinental Sanya Haitang Bay Resort an IHG Hotel
InterContinental Sanya Haitang Bay Resort by IHG Hotel Sanya

Frequently asked questions

What is the cancellation policy at InterContinental Sanya Haitang Bay Resort by IHG?

InterContinental Sanya Haitang Bay Resort by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Sanya Haitang Bay Resort by IHG?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at InterContinental Sanya Haitang Bay Resort by IHG on 29 Nov 2026 start from NZ$307, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Sanya Haitang Bay Resort by IHG?

Yep, InterContinental Sanya Haitang Bay Resort by IHG has a free self car park.

Are there any beaches close to InterContinental Sanya Haitang Bay Resort by IHG?

The closest beach to InterContinental Sanya Haitang Bay Resort by IHG is Dadonghai Beach (29.6 km).

Is there a spa on site at InterContinental Sanya Haitang Bay Resort by IHG?

Yep, there is an onsite spa at InterContinental Sanya Haitang Bay Resort by IHG.

Does InterContinental Sanya Haitang Bay Resort by IHG have a pool?

InterContinental Sanya Haitang Bay Resort by IHG has 2 outdoor swimming pools.

What luxury perks are available at InterContinental Sanya Haitang Bay Resort by IHG?

InterContinental Sanya Haitang Bay Resort by IHG features 2 outdoor pools, a full-service spa and 4 restaurants.

Is InterContinental Sanya Haitang Bay Resort by IHG family-friendly?

You bet! With amenities such as 2 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Sanya Haitang Bay Resort by IHG is a hit with families.

Does InterContinental Sanya Haitang Bay Resort by IHG serve breakfast?

Yep, buffet brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at InterContinental Sanya Haitang Bay Resort by IHG?

No, InterContinental Sanya Haitang Bay Resort by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Sanya Haitang Bay Resort by IHG?

Yep, you can grab a meal at InterContinental Sanya Haitang Bay Resort by IHG's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at InterContinental Sanya Haitang Bay Resort by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Sanya Haitang Bay Resort by IHG?

No, pets and service animals are not allowed.

InterContinental Sanya Haitang Bay Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 54 reviews
Rating 8 - Good. 14 out of 54 reviews
Rating 6 - Okay. 6 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assistant front desk manager was brilliant he provided us with service above and beyond our expectations and made us feel very welcome. He is an excellent ambassador for this hotel. We appreciated him providing us personal service.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of four stayed in hotel for 11 days - we had great time. Very nice hotel -staff very helpful, convenient location in haitang sanya, rooms and facilities are very clean and comfortable, with big family rooms. My butler Bobby has been great help to us, patient and experienced. Kids club is great for family, staff well trained and great to kids. There are lots kids pools with staff looking after customers all the time, Alan has been very helpful when we were playing near the kids pool. Overall very happy with the hotel and kids loved sanya as first timer in China
Stayed 11 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! The facilities were clean and comfortable, but what truly made my experience exceptional was the outstanding service. Special Thank you to Avril, for making my visit so memorable! I highly recommend this hotel to anyone looking for a great stay with top-notch service.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

This hotel is excellent - impressive building & facilities with slow, relaxing vibe, not as crowded as some other hotels with all the screaming kids and anxious parents. It’s all very chill. Have to emphasize that Stella Li was super nice and helpful!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a nice and safe location with easy access to transportation and a big mall nearby with good shopping and dining options. Note that swimming at the beach is not allowed and the adult pool was closed as of April 2025, which we weren’t aware when we booked. Lots of really nice facilities for kids of all ages. Decent service though most staff does not speak English at all.
Stayed 5 nights in Apr 2025
Verified review

6/10 Okay

The adult swimming pool is always closed!!!! It says guests need to tell hotel 30 minutes in advance if we want to use the swimming pool then they open it.i never encounter such in 5 star hotel before! The hotel is overall old now, needs renovation. Activities for adults not much. Overall not feel so resort like.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the InterContinental Sanya Haitang Bay Resort by IHG for a recent solo business trip, and the experience exceeded all expectations. The hotel offers a perfect balance between professional amenities and luxury comfort, making it an ideal choice for business travelers. The room was spacious, immaculately clean, and equipped with a strong Wi-Fi connection — essential for video meetings and remote work. The staff was courteous, efficient, and spoke excellent English, which made check-in and daily interactions seamless. The on-site business center and meeting facilities were reliable and well-maintained. I also appreciated the quiet environment, which allowed for focused work during the day. After hours, the beachfront and in-house dining options provided a relaxing way to unwind. Additionally, the concierge was extremely helpful in arranging transportation and offering local recommendations that suited my limited schedule. Overall, this property is highly recommended for solo professionals looking for a secure, comfortable, and high-quality stay in Sanya. I would definitely return for both business and leisure.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel exceptionnel. Que je recommande fortement. Le restaurant dans un tube sous l eau avec les tortues. Les raies. Est à réserver absolument magnifique
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities
子供向け中心。プール数、質ともに貧弱。
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Saubere große und moderne Zimmer. Das Resort ist groß und schön grün. Leider Baulärm direkt neben dem Resort.
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
Es sind grosse schöne Zimmer und alle sehr bemüht jedoch Englisch konnte nur der Direktor und es war sehr hellhörig.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
整體不錯，地方乾淨，職員及客服都好有禮貌。健身室及泳池都不錯。 酒店內有個小型超市，但賣的東西種類不多而且有點貴。 鄰近免稅城，方便購物及用餐。
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
建设多点步行街和购物广场餐饮服务，方便的公交服务系统可以到各种景点，这样大衆化服务最好。
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
环境很舒适，服务也很周到，强烈推荐入住，下次再来。
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schwimmen / Baden im Meer nicht erlaubt

Hotel an sich ist sehr gut. Schöne Anlage mit gutem Service. Zimmer sind großzügig mit einem schönen Badezimmer. Aquarium Restaurant ist definitiv ein Besuch wert. Was uns aber sehr gestört hat, ist das der Strand obwohl sehr schön, nicht zum Sonnenbaden und schwimmen freigegeben ist. Laut aussage auf Anordnung der Provinz Regierung. Und nur zum Spazieren gehen am Strand würde ich da nicht mehr hingehen. Pool ist ok aber richtig schwimmen im Meer ist etwas anderes.
Stayed 6 nights in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不错

不错
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務好, 值得推介

一切都很好, 中餐廳好好味, 服務又好, 值得推介.
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務好好

這次住套房, 服務特別好。
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

酒店大 漂亮和有沙灘在附近

酒店整體是不錯的，環境和酒店設施都不錯。只是水族館餐廳價錢較貴，還有客房服務不太滿意，打幾次服務中心都沒人接，通了又說打錯電話，有點莫名奇妙！除了客服中心一般，其他都還可以。
Stayed 4 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

驚嚇

Free upgrade 到豪華房，瞓到一半，個煙霧感應器響，前後搞咗45分鐘先settle,嚇醒咗...之後有offer早餐俾我哋，但係冇食。總體酒店係靚嘅，值得住，附近有dfs
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet place but not convenient to anywhere

Quiet location, only a shopping mall is near the hotel. And the food inside the mall is fair taste. It is a wonderful hotel if you plan to stay at the hotel and enjoy the facilities for all time of the trip. Otherwise, i recommend another hotel which is not located in haitong bay in sanya
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
感觉相当普通，和其他豪华五星酒店有一点差距
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

五歲的女兒說：「我可以留在海南島，不回香港嗎？」（其實你係鍾意間酒店，唔係海南島囉 LOL）

一間非常合適一家大小渡假的酒店。房間非常寬敞，床舖、嬰兒床也非常乾淨、衛生。有點失望是沒有提供咖啡機，未能在大海景的露台裡邊hea邊歎咖啡。而且電視台選擇極不理想，連DisneyChannel或CartoonNetwork也未能提供，使女兒只能看央視少兒台，hahaha.... 酒店前大草坪，可在草地上玩大半天也沒問題，而且滅蚊工作做得很好，一粒也沒有咬過。 沙灘很寧靜，不過懷疑有很多不是酒店的遊客在使用，而且放置毛巾的櫃是上了鎖，未能取用。泳池是細了一點、讓小朋友玩的設施也不夠，而剛巧到埗的第一二天天氣較涼，池水很冰，不能下水，只能待在小小的熱水按摩池裡與大媽們共游。但女職員很細心還替女兒披好毛巾，免她著涼。 兒童室每天提供不同活動給小朋友，參加了在海底隧道舉行之繪畫班，非常開心。 兒童室也多遊樂設施，但反斗車王、馬達加斯加企鵝便反覆播放（我也被逼看了兩三次），而女兒的拖鞋竟在門外被偷走（已經提防被誤取而寫上了「中文姓名」！怒！） 餐廳質素不錯，但選擇較少，但可以走到五分鐘旁的商場food court用餐。建議可以有接駁車去商場，拖著兩個小孩走過爛路到商場，又要經過停車場，頗危險。 機場往酒店車程比較遠，酒店有專車接載，但班次很少，而且接不到由香港來的港龍班次，要我們自費300人民幣到酒店（來回共用了600元）。 要留意房間浴室地面較滑，一歲多的小兒子便在四天裡滑倒三次，碰到頭哇哇大哭。
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Mrs

Very good hardware: hotel room in particular but software such as staffing and social graces of guests at the hotel must live up to the hotel's luxury facilities!