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JW Marriott Hotel Sanya Dadonghai Bay

5.0 star property

Photo gallery for JW Marriott Hotel Sanya Dadonghai Bay

Lobby
Point of interest
Lobby
3 outdoor pools, pool umbrellas
Executive Studio Suite, 1 King Bed, Balcony, Ocean View | Living room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$213
includes taxes & fees
17 June - 18 June

Explore the area

View map
88 Haiyun Road, Sanya, Hainan, 572000
  • Place, Dadong Sea
    ‪3 min walk‬
  • Place, Dadonghai Beach
    ‪7 min walk‬
  • Place, Luhuitou Park
    ‪13 min walk‬
  • Airport, Sanya (SYX-Phoenix Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Partial Ocean View

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Balcony, Partial Ocean View

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 Queen Bed, Ocean View

1 bedroom, premium bedding, down duvets, minibar

Premier Room, 1 Queen Bed, Ocean View

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Balcony, Resort View

Room, 1 King Bed, Balcony, Resort View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Ocean View

Executive Room, 1 King Bed, Ocean View

Executive Room, 1 King Bed, Ocean View

  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed, Balcony, Ocean View

Family Room, 1 King Bed, Balcony, Ocean View

Family Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Balcony, Resort View

Room, 2 Double Beds, Balcony, Resort View

Room, 2 Double Beds, Balcony, Resort View

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room, 2 Double Beds, Balcony, Ocean View

Family Room, 2 Double Beds, Balcony, Ocean View | Living area

Family Room, 2 Double Beds, Balcony, Ocean View

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Family Room with 1 Bunk Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Family Room with 1 Bunk Bed

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Balcony, Ocean View

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, Balcony, Ocean View

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Double Beds, Ocean View

Executive Room, 2 Double Beds, Ocean View | Restaurant

Executive Room, 2 Double Beds, Ocean View

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Studio Suite, 1 King Bed, Balcony, Ocean View

Executive Studio Suite, 1 King Bed, Balcony, Ocean View | Living room

Executive Studio Suite, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

View from room

Room, 2 Double Beds

  • Hill view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Studio Suite, 1 King Bed, Balcony, Ocean View

Executive Studio Suite, 1 King Bed, Balcony, Ocean View

Executive Studio Suite, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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4.3 out of 5, Excellent, 161 reviews
The price is NZ$256
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22 June - 23 June
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About the area

Sanya

A luxury stay in Sanya awaits you at JW Marriott Hotel Sanya Dadonghai Bay. Within a 5-minute stroll you'll find Dadong Sea and Dadonghai Beach within a 15-minute walk. Highlights at this beach hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at 万豪水疗中心 can include massages, facials and hydrotherapy. The restaurant, JW Kitchen, serves international cuisine and is open for breakfast, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Enjoy the free kids' club, 24-hour gym and kids' swimming pool as well as access to a playground. 18805 square feet (1747 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Jiyang District hotel, you'll be 2.7 km (1.7 mi) from Luhuitou Park and 3.4 km (2.1 mi) from Sanya International Shopping Center.

What's nearby

  • Dadong Sea - 3 min walk - 0.3 km
  • Dadonghai Beach - 7 min walk - 0.6 km
  • Luhuitou Park - 13 min walk - 1.2 km
  • Sanya Bay - 6 min drive - 4.8 km
  • Yalong Bay - 26 min drive - 25.0 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 46 min drive

Restaurants

  • ‪Noodle Bar - ‬3 min drive
  • ‪Ресторан ТРАКТИР - ‬3 min drive
  • ‪Club InterContinental Lounge - ‬9 min drive
  • ‪Art Cafe 大东海 - ‬19 min walk
  • ‪Baile Beach Bar - ‬4 min drive

About this property

JW Marriott Hotel Sanya Dadonghai Bay

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. At JW Marriott Hotel Sanya Dadonghai Bay, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Art Deco hotel also offers a complimentary children's club, a children's pool and a health club. Free self parking is available.

This 5-star Sanya hotel is smoke free.

  • 435 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 18805 sq ft of conference space
  • 1747 sq. m of conference space
  • Built in 2014
  • Deli
  • Kid's club (free)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
JW Marriott Hotel Sanya Dadonghai Bay offers 435 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 万豪水疗中心. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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The price is NZ$118
includes taxes & fees
19 June - 20 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 11:30 PM at scheduled times
  • Free area shuttle
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CNY 268 to 480 for adults and CNY 135 to 480 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • JW Kitchen
  • 万豪中餐厅
  • 烘焙屋(China Baking Company)
  • 雾山特色餐厅（SMOKI MOTO）

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (18,805 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • On the bay
  • On the boardwalk/promenade
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Paper towels
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Hotel Sanya Dadonghai Bay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 480.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 268 to 480 for adults and CNY 135 to 480 for children
  • Airport shuttle fee: CNY 200 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 200 (one-way)
  • Rollaway bed fee: CNY 480.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Sht Resort Hotel Sanya
Sht Sanya
Sanya Marriott Dadonghai Bay
Sanya Marriott Hotel Dadonghai Bay Hainan
Jw Marriott Sanya Dadonghai
JW Marriott Hotel Sanya Dadonghai Bay Hotel
JW Marriott Hotel Sanya Dadonghai Bay Sanya
JW Marriott Hotel Sanya Dadonghai Bay Hotel Sanya

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Sanya Dadonghai Bay?

JW Marriott Hotel Sanya Dadonghai Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Sanya Dadonghai Bay?

As of 16 Jun 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Sanya Dadonghai Bay on 17 Jun 2026 start from NZ$213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Sanya Dadonghai Bay?

Yep, JW Marriott Hotel Sanya Dadonghai Bay has a free self car park.

Are there any beaches close to JW Marriott Hotel Sanya Dadonghai Bay?

Yep, JW Marriott Hotel Sanya Dadonghai Bay is a short 12-minute walk from Dadonghai Beach.

Is there a spa on site at JW Marriott Hotel Sanya Dadonghai Bay?

Yep, 万豪水疗中心 is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does JW Marriott Hotel Sanya Dadonghai Bay have a pool?

JW Marriott Hotel Sanya Dadonghai Bay has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at JW Marriott Hotel Sanya Dadonghai Bay?

JW Marriott Hotel Sanya Dadonghai Bay features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes JW Marriott Hotel Sanya Dadonghai Bay a romantic place to stay?

Beachfront dining and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at JW Marriott Hotel Sanya Dadonghai Bay.

Is JW Marriott Hotel Sanya Dadonghai Bay family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that JW Marriott Hotel Sanya Dadonghai Bay is a hit with families.

Does JW Marriott Hotel Sanya Dadonghai Bay serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at JW Marriott Hotel Sanya Dadonghai Bay?

No, but there's an airport shuttle that runs from 8:00 AM - 11:30 PM at scheduled times for a fee.

Is there a bar or restaurant at JW Marriott Hotel Sanya Dadonghai Bay?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Hotel Sanya Dadonghai Bay?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at JW Marriott Hotel Sanya Dadonghai Bay?

No, pets and service animals are not allowed.

JW Marriott Hotel Sanya Dadonghai Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 177 reviews
Rating 8 - Good. 52 out of 177 reviews
Rating 6 - Okay. 11 out of 177 reviews
Rating 4 - Poor. 6 out of 177 reviews
Rating 2 - Terrible. 9 out of 177 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations with a close proximity to beaches and restaurants.
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

A nice resort with amazing facilities. We enjoyed the stay
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Peter

Goog
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Antanas

Liked: Cleanliness, amenities, property conditions & facilities
Yes, all was as expected
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the size of the hotel and its luxury amenties. Truly world class excellence.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Shaun Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Thx
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Jacob

Liked: Cleanliness
Disliked: Staff & service
Room was not as described/pictured on Expedia (family room, there wasnt even a desk to work at). Staff were unable to communicate in English. Staff attempted to charge for breakfast that was included with booking. While the facilities are nice, the overall experience was unbecoming of the JW Marriott brand.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

SERGIO FERNANDO

Liked: Cleanliness
El restaurante "Cocina JW" estuvo cerrado para cenar durante toda la estancia y no hubo aviso previo. La alberca tiene bloqueos alrededor y no hay libre acceso aún dentro del horario permisible para nadar. El playground tiene partes canceladas o bloqueadas y los niños no las pueden usar. El horario de la limpieza es inconsistente y no se puede establecer una rutina de cuándo puedes volver a la habitación. La encargada de la tienda de golosinas y souvenirs es muy arrogante. El buffet del desayuno es IDÉNTICO todos los días, cero variedad. El hotel no tiene cafetera en la habitación ni tienen café soluble. El aire acondicionado no se podía encender con el botón de encender.
Stayed 8 nights in Feb 2026
Verified

4/10 Poor

CHIH-YU

酒店已老舊，規劃不太合理，網站的圖片看不出房間的地毯及木地板已老舊，訂的是山景房，卻一直給陽台外有個大屋頂的一點點山景+一點點海景的房間，換了三套都一樣，全山景的說已住滿
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Third time and still Love it

My third time at this property - still very impressed. Location is on a beautiful sandy beach coast line, with lovely blue water. My room with balcony offered a sweeping view of the ocean, and the bed was very comfortable, and overall quality very good. Thanks to the staff as well, for their support and service, keeping me happy and safe, the whole stay. Back again soon. A+++
Stayed 6 nights in Aug 2021
Verified

8/10 Good

Carlos E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable para viaje con Familia

Nos fue muy bien en general! En el desayuno podrían mejorar un poco en la estación de los huevos al gusto. omelets y huevos fritos muy crudos! Es una lastima que el hotel no tenga playa, ya que para nosotros es prioridad cuando viajamos al mar.
Stayed 4 nights in May 2021
Verified

10/10 Excellent

pingping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台服务人员邓萍服务周到，热情细致
Stayed 1 night in Mar 2021
Verified

6/10 Okay

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with frustrating avoidable issues

The Premier Room Premier Sea View was only available if you went out to the balcony. I understand sea view is often in the general direction of the sea but a Premier sea view suggests something special and as the room was not cheap we were not impressed. The staff changed our room to Executive with full sea view for Rmb200 more per night but this included use of the Executive area where drinks, snacks and a simple dinner were included. We were happy with this deal. Breakfast buffet is huge but the western items by the egg station, such as bacon, beans, tomatoes, mushrooms etc were cold. Also the pancakes and waffles were stone cold unless there when being made. We thought it may just be an off day but on the 2nd day with great omelette and cold sides we mentioned this and the next day they added heat lamps over the food. It helped a little and the food was then lukewarm. The staff fussed over us each morning but as I said this really is something that affects all guests. Chinese guests would never accept anything other than fresh food. The staff ttied their best. We paid Rmb300 each for Christmas dinner but it was very disappointing. There was Turkey and Ham but no vegetables, not even potatoes. The meat was just added to the traditional evening buffet so we spent $100 to get some Turkey and Ham. Finally, the pool is great but is in shadow after lunchtime. At the end of the day this may be a Marriott but it is a Chinese hotel. Super staff let down by avoidable issues. V.Clean
Stayed 7 nights in Dec 2020
Verified

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. Our room was big and comfortable. A large tub besides the shower was nice. Since it is a Western hotel there were a few English news station and HBO. Disappointed that there was not a beach to walk directly onto from the hotel. The pool area was very nice and big. The breakfast buffet was awesome! We liked the large variety of food both Western and Chinese. It is a very nice hotel! JW Marriott didn't disappoint us!
Stayed 2 nights in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
完美的体验！
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I’m a premium business globe trotter and I booked with high expectations of JW with myself Staying in a single bed with my family in other 2 rooms. Although Service was satisfactory, the room furniture has aged with Low premium experience. Aside, air conditioning is disappointing which malfunctions in middle of night and This happened to all 3 rooms. Further, Hotel beverage and cafe is ridiculously high with a standard sandwich at 10usd and an ice cream at 5usd. I don’t mind paying for quality but the prices defied business logic unexpected from a global hotel operator. I question if there is a global quality audit carried out.
Stayed 1 night in Jan 2020
Verified

8/10 Good

MEILING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯辦理入住手續實在是慢...
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

國際品牌美中不足

國際品牌酒店舒適整潔及服務態度,但安排酒店景觀太開揚,私穩度低. 加上自助餐食物雖然種類多,但不太好吃. 而且酒店位置不太方便, 又沒有免費按駁車出市中心, 比較美中不足.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Very beautiful property! The service of the staff is good. Except for the F&B staff need to improve on the attentiveness. Need to ask for coffee/tea during breakfast. Suggest making it self-service. Front Office staff Kelly is very helpful!
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will look to stay again

Great location, great and well maintained property.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay in the hotel and everything was wonderful
Stayed 8 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
都幾多設施用，spa幾舒服，因為旅行途中有d小意外，半夜落去reception問front desk邊度有藥賣有醫院，都好熱心答我，同埋都肯幫我買一d旅遊景點嘅門票同介紹我有咩好食，而房間都幾大幾好住
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工服務態度很好早餐種類很多。不過房間廁所有異味，不過房間整理得10分整潔，而且風景都10分良好，大致上都很滿意
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool is good, buffet breakfast have a lot of choice. Close to Daidonghai beach (walkable distance) and they have shuttle service to malls in Daidonghai area (pre booking required). However, the rooms are a bit old.
Stayed 2 nights in Oct 2019