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Sanya Phoenix Waterside Gloria Resort

Property class: 4

Photo gallery for Sanya Phoenix Waterside Gloria Resort

A high-rise hotel with multiple balconies, a swimming pool, and palm trees.
A hotel room with a large bed, a sofa, a TV, and a table with two glasses of champagne.
A spacious hotel dining area with multiple tables and chairs, a high ceiling with patterned lighting, and large windows offering a view of the outdoors.
A spacious lobby with high ceilings, wooden pillars, and a polished floor.
A modern hotel room with a TV, a round wooden coffee table, a sofa, and a large window with a city view.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
555 East of River Road, Sanya Bay, Sanya International Tourism Island, Sanya, 572000
  • Place, Pearl Mall
    ‪16 min walk‬
  • Place, Sanya Bay
    ‪2 min drive‬
  • Place, Phoenix Island Sanya
    ‪4 min drive‬
  • Airport, Sanya (SYX-Phoenix Intl.)
    ‪19 min drive‬

Room options

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A hotel room with two beds, a TV, a dining table with a martini glass, and a vase of flowers.

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Business Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Executive Suite

A modern hotel room with a large TV, a balcony with a city view, a dining area, and a cozy seating space.

Executive Suite

  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Superior Suite

A modern living room with a flat-screen TV, wooden furniture, a round coffee table, and a kitchen area with a sink and cabinets.

Superior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Suite

A hotel room with a large bed, a sofa, a TV, and a table with two glasses of champagne.

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

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About the area

Sanya

At Sanya Phoenix Waterside Gloria Resort you'll be within a 20-minute walk of Pearl Mall and 1.8 km (1.1 mi) from Coconut Dream Corridor. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .Enjoy the gym, outdoor tennis court and kids' swimming pool. Business travelers can take advantage of a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7 AM and 10 AM. .Within a 15-minute drive of this 4-property class Jiyang District hotel, attractions include Sanya Bay and Dadonghai Beach.

What's nearby

  • Pearl Mall - 16 min walk - 1.4 km
  • Coconut Dream Corridor - 18 min walk - 1.6 km
  • Sanya Bay - 2 min drive - 1.5 km
  • Phoenix Island Sanya - 4 min drive - 3.0 km
  • Dadonghai Beach - 10 min drive - 6.2 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 29 min drive

Restaurants

  • ‪Starbucks Reserve 星巴克臻选 - ‬4 min walk
  • ‪KFC 肯德基 - ‬14 min walk
  • ‪真味烧烤 - ‬11 min walk
  • ‪McDonald's (麦当劳) - ‬15 min walk
  • ‪KFC 肯德基 - ‬14 min walk

About this property

Sanya Phoenix Waterside Gloria Resort

Sanya Phoenix Waterside Gloria Resort offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a fitness centre. There are 2 restaurants on site. A business centre and a meeting room are available.

WiFi is free in public spaces. The business-friendly Sanya Phoenix Waterside Gloria Resort also features a garden, concierge services, and dry cleaning/laundry services. Free self parking is available.

  • 446 guestrooms or units
  • 2 dining venues
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • 1 conference room
Sanya Phoenix Waterside Gloria Resort offers 446 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Cable televisions are provided.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Pool
  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CNY 80 to 100 per person
  • 2 restaurants

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage

More

  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 80 to 100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay and Carte Blanche.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Waterside Gloria Resort
Sanya Phoenix Waterside Gloria
Waterside Gloria
Sanya Phoenix Waterside Gloria
Sanya Phoenix Waterside Gloria Resort Hotel
Sanya Phoenix Waterside Gloria Resort Sanya
Sanya Phoenix Waterside Gloria Resort Hotel Sanya

Frequently asked questions

What is the cancellation policy at Sanya Phoenix Waterside Gloria Resort?

Sanya Phoenix Waterside Gloria Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sanya Phoenix Waterside Gloria Resort?

Yep, Sanya Phoenix Waterside Gloria Resort has a free self car park.

Are there any beaches close to Sanya Phoenix Waterside Gloria Resort?

The closest beach to Sanya Phoenix Waterside Gloria Resort is Dadonghai Beach (3.9 km).

Does Sanya Phoenix Waterside Gloria Resort have a pool?

Sanya Phoenix Waterside Gloria Resort has an outdoor pool and a kids' pool.

What makes Sanya Phoenix Waterside Gloria Resort a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sanya Phoenix Waterside Gloria Resort.

Does Sanya Phoenix Waterside Gloria Resort serve breakfast?

Yeah, buffet brekkie is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Sanya Phoenix Waterside Gloria Resort?

No, Sanya Phoenix Waterside Gloria Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sanya Phoenix Waterside Gloria Resort?

Yep, you can grab a meal at Sanya Phoenix Waterside Gloria Resort's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sanya Phoenix Waterside Gloria Resort?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sanya Phoenix Waterside Gloria Resort?

No, pets are not allowed.

Sanya Phoenix Waterside Gloria Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge room and outside tub

Lovely pool area. Nepalese restaurant staff speak English and are very helpful. Breakfast buffet is large. Room was huge and nice balcony with large tub. Only few Kms to train station.
Stayed 2 nights in Dec 2017
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
酒店位置在小區，距離市中心點有點距離，雖然樓下也有公車無軌電車到，但是還是有點不便。樓下的商店食肆都不多，而且偏貴。我訂的雖然是最便宜的房型，但是房內殘舊冷氣不足，很難想像是四星酒店。不會再來了。
Stayed 3 nights in May 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
五星級的酒店，我訂的是河景。大堂的感覺一般，然後進去的第一感覺只有稍微大一點，看到河景外，其他都讓我很失望。要不是我一次訂三天的行程，真想第二天退房。第一，開放式的廁所，如果同伴啦個稀巴爛就隔壁就聞到。第二，墻身發黴跟有蜘蛛網。感覺清潔不夠乾淨。第三，房間舊就算了，很多地方還黴黴爛爛的，看著就不舒服。價格便宜，就將就了。不過對不起5星酒店的擡頭啊~
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort atmosphere is good we like the vegetation the swimming pools magnificent for adults and children also close to the beach and entertainment areas.
Stayed 4 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
酒店位置很好，近三亞火車站，附近不乏食店，交通方便。酒店早餐不錯，有很多選擇。酒店的泳池也很好，花園也提供不錯的休息地方。
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

decent with amenities nearby

the exact location is way off from google maps. Do note that Google doesnt work in China unless you use VPN. We took a cab from the airport, however the driver did not understand English. The Mandarin translation for the hotel is 三亚凤凰水城凯莱度假酒店. Hope it helps for future visitors. Hotel room is decent, friendly and extremely helpful staff. They gave us directions to go to 南山寺, about an hours from the hotel by public bus. Downtown Sanya is about 20mins by public bus too.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

We had a great stay. The rooms were clean and had good space. The hotel has a very nice garden and pool area. A bit off from city center, but very easy acessible by bus and taxi (10 minutes). We will definitey recommend this hotel.
Stayed 4 nights in Nov 2018
Verified review

6/10 Okay

Disliked: Staff & service

No one knows English to communicate with..

No one knows English to communicate with.. The room that i got was not as good as shown in the pictures.. The air conditioner was not working and the staff who came to help me could not understand any English.. Never going to stay back in this hotel
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Liked: Staff & service, room comfort
Good experience at this hotel on the first visit to Sanya. Helpful reception and service staff. The duty manager speaks English and was very helpful in changing my room (I was initially given a room with no mirror in the bathroom). In the room, two beds are put together to make a huge queen size bed. Suprsiginly comfortable! I enjoyed the views from the balcony. The hotel grounds, including the pool area, are clean, tidy and very well maintained. A few, what seems to be rather overpriced, restaurants and convenience stores in the lobby. Location is a little bit far to a grocery store and good restaurants, but you can taxi or take a local bus.
Stayed 7 nights in Jan 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2018