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Serra Alta Hotel

Property class: 3.5

Photo gallery for Serra Alta Hotel

A spacious indoor area with wicker furniture, a glass table, and a ceiling with a skylight.
An indoor swimming pool with clear views of the surrounding landscape through large windows.
A hotel with a large building and a swimming pool, surrounded by dense forest and hills in the background.
An outdoor patio area with tables and chairs, large umbrellas, and a glass building in the background.
A large, historic building with multiple arched windows and a symmetrical facade.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$128
includes taxes & fees
18 Aug - 19 Aug

Explore the area

View map
Rua Paulo Muller, 250, Parque 23 de Setembro, Sao Bento do Sul, SC, 89280-370
  • Place, Pure Heart of Mary Church
    ‪8 min walk‬
  • Place, Araucárias Circuit Section 1 Starting Point
    ‪9 min walk‬
  • Place, Sao Bento do Sul Municipal City Hall
    ‪9 min walk‬

Room options

View all photos for Deluxe Quadruple Room

A room with two beds, each with a different patterned headboard.

Deluxe Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Quadruple Room

A hotel room with a large bed, a smaller bed, a nightstand, and a window with curtains.

Premier Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Standard Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Queen Bed
  • Free Wi-Fi

About the area

Sao Bento do Sul

A family-friendly stay in the heart of Sao Bento do Sul awaits you at Serra Alta Hotel. Within just a 10-minute stroll, you'll find Sao Bento do Sul Municipal City Hall and Pure Heart of Mary Church. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The restaurant, Manacá Gastronomia, serves international cuisine and is open for lunch and dinner. ESPAÇO [bar] is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 2303 square feet (214 square metres) of event facilities include 3 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Sao Bento do Sul Centro hotel include Araucárias Circuit Section 1 Starting Point and Centro Cultural Doutor Genésio Tureck.

What's nearby

  • Pure Heart of Mary Church - 8 min walk - 0.7 km
  • Araucárias Circuit Section 1 Starting Point - 9 min walk - 0.8 km
  • Sao Bento do Sul Municipal City Hall - 9 min walk - 0.8 km
  • Centro Cultural Doutor Genésio Tureck - 11 min walk - 0.9 km
  • Sao Bento do Sul Courthouse - 4 min drive - 2.1 km

Getting around

  • Joinville (JOI-Cubatao) - 120 min drive

Restaurants

  • Aztecas Gastropub
  • ‪Schanaps Bude Bar - ‬18 min walk
  • ‪bar do lemos - ‬3 min drive
  • ‪Doce Paraíso Confeitaria e Café Colonial - ‬3 min drive
  • ‪Kako's Self Service - ‬7 min walk

About this property

Serra Alta Hotel

Serra Alta Hotel offers its guests a kids' pool, an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 2303 square feet (214 square metres) and includes conference space. A library, multilingual staff, and a garden are also featured at the family-friendly Serra Alta Hotel. Free self parking is available.

This 3.5-star Sao Bento do Sul hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • 2303 sq ft of conference space
  • 214 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Pool or billiards table
  • Library
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Serra Alta Hotel offers 72 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
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4.7 out of 5, Exceptional, 290 reviews
The price is NZ$157
includes taxes & fees
14 Aug - 15 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ESPAÇO [bar]
  • Manacá Gastronomia

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2,303 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Serra Alta Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel São Bento Sul
Novotel São Bento Sul Hotel
Novotel São Bento Sul Hotel Sao Bento do Sul
Novotel São Bento Sul Sao Bento do Sul
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel
Serra Alta Sao Bento do Sul
Serra Alta Hotel Hotel
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel Hotel Sao Bento do Sul

Frequently asked questions

What is the cancellation policy at Serra Alta Hotel?

Serra Alta Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serra Alta Hotel?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at Serra Alta Hotel on 18 Aug 2026 start from NZ$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Serra Alta Hotel?

Yep, Serra Alta Hotel has a free self car park.

Does Serra Alta Hotel have a pool?

Serra Alta Hotel has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

Is Serra Alta Hotel family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Serra Alta Hotel is a hit with families.

Does Serra Alta Hotel serve breakfast?

Yep, free buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Serra Alta Hotel?

No, Serra Alta Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Serra Alta Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Serra Alta Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Serra Alta Hotel?

No, pets and service animals are not allowed.

Serra Alta Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 306 out of 459 reviews
Rating 8 - Good. 125 out of 459 reviews
Rating 6 - Okay. 21 out of 459 reviews
Rating 4 - Poor. 4 out of 459 reviews
Rating 2 - Terrible. 3 out of 459 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local perfeito para relaxar com a família.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Solana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto amplo, chuveiro com ótima pressão e água quentinha. Café da manhã com bons itens, mas achei um pouco confuso e demorada a reposição. No geral foi bom, indico e voltaria.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa opção para um passeio tranquilo em uma cidade com boas opções gastronômicas, cervejarias, lojas além de valer visitar cidades da região como Campo Alegre
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Manuela

Liked: Cleanliness, amenities, property conditions & facilities
Mesmo sendo uma edificação robusta o conforto acústico é ruim , é possível ouvir portas fechando constantemente… Além disso atendimento restaurante para jantar foi muito demorado mesmo com poucas mesas a atender , atenção e cuidado ao tomar café / comer ( pessoas lavando pratos e talheres que fazem um barulho desnecessário para a ocasião ) No mais o preço é um pouco elevado
Stayed 1 night in May 2026
Verified review

6/10 Okay

Luciano

Liked: Property conditions & facilities
O Hotel é muito bom, o que chamou atenção foi a
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local aconchegante, atendimento impecável, sempre Prontos para servir! Acomodação organizada e limpa. Não procuro outro hotel nesta cidade.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Marco C

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã muito bom e hotel muito bom
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Andre Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo café da manhã e acomodações.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mirvania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é muito bonito, com um belo espaço e uma vista panorâmica da cidade, com restaurante e boa área de piscinas. O quarto bem confortável, tudo impecavelmente limpo.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PONTOS POSITIVOS: Política de sustentabilidade. Mensagem no quarto de reutilização das toalhas, pulseiras de identificação reaproveitáveis com chip de leitura no restaurante. Sistema moderno de cadastro: Com CPF sistema busca todos os dados no .gov. Pratos executivos com ótimo preço (32 a 38) e deliciosos e bem servidos. Time dos funcionários prestativos e simpáticos. SUJESTÕES PROATIVAS: Cardápio mais completo (não tinha opção com massas e nem lanches). Interligação do comando dos elevadores, hoje são independentes: chama os 2 e vem os 2. Assim gasto de até 50% a mais de energia elétrica. Banheiro não tem janela externa. Deveria ser providenciado exaustão mecânica para saída dos odores. Revitalização geral: pinturas externas, verniz nas mesas de madeira, metais dos BWCs, etc..
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Fredo Marques

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã bom.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom toda a estadia, café da manhã excelente, ambiente muito aconchegante, estacionando próprio, já havia me hospedado a muito tempo a traz, mas manteve o mesmo padrão, muito bom.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel atende bem as expectativas
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Tufo perfeito! Localização, limpeza e cage da manhã sensacional Voltaremos com certeza!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto bem espaçoso. Lugar pra estacionar. Lugar tranquilo.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities
estava tudo otimo
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Ig Lacerda

Liked: Cleanliness, staff & service
Disliked: Amenities
Nos colocaram em um quarto inferior ao contratado. No check out deram desconto da diferença do quarto. Mas depois no cartão tiraram o desconto dado. Ouu seja, paguei um quarto e levei outro. Sendo o quarto
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, amenities
Estadia excelente.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Helio

Liked: Cleanliness, staff & service, amenities
A estrutura do hotel e as refeições são muito boas. A única ressalva foi a configuração do quarto, pois reservei um quarto de casal com vista da cidade e só havia quartos triplos, com cama de solteiro obstruindo sacada.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Elisangela

Liked: Cleanliness, staff & service, amenities
O quarto estava muito bom, a equipe foi muito atenciosa e simpática.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Jose Alexandre

Liked: Cleanliness, staff & service, amenities
Quarto bom tamanho, limpo e boa roupa de cama
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Quarto grande, arejado, limpo. Recepção prestativo e cordial. Restaurante: excelente atendimento, cardápio simple, porém satisfatório. Localização privilegiado.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Rodrigo w l

Liked: Cleanliness, staff & service, amenities
equipe e atendimento otimos. acomodações e governança impecáveis..... gostei muito....
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bom, proporcionando lazer e conforto. Ambiente agradável, liberdade para usufluir do hotel, bom restaurante e preços adequados.
Stayed 3 nights in Jan 2026

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