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Serra Alta Hotel

Property class: 3.5

Photo gallery for Serra Alta Hotel

A spacious indoor area with wicker furniture, a glass ceiling, and a view of the outdoors.
A large, historic building with multiple arched windows and a symmetrical facade.
An indoor swimming pool with clear glass walls, blue lounge chairs, and a view of the outdoors.
A multi-story hotel with balconies, a covered walkway, and a landscaped area with trees and shrubs.
A hotel lobby with a central table, seating area, and a chandelier.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$124
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Rua Paulo Muller, 250, Parque 23 de Setembro, Sao Bento do Sul, SC, 89280-370
  • Place, Pure Heart of Mary Church
    ‪8 min walk‬
  • Place, Araucárias Circuit Section 1 Starting Point
    ‪9 min walk‬
  • Place, Sao Bento do Sul Municipal City Hall
    ‪11 min walk‬

Room options

View all photos for Deluxe Quadruple Room

A hotel room with a wooden desk, two beds, a TV, and a window with sheer curtains.

Deluxe Quadruple Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premier Quadruple Room

A hotel room with two beds, a wooden desk, a nightstand, and a wall with a floral pattern.

Premier Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room

A hotel room with two beds, a desk with a telephone, a lamp, and a window with curtains.

Standard Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Queen Bed

About the area

Sao Bento do Sul

A family-friendly stay in the heart of Sao Bento do Sul awaits you at Serra Alta Hotel. Within just a 10-minute stroll, you'll find Sao Bento do Sul Municipal City Hall and Pure Heart of Mary Church. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .The restaurant, Manacá Gastronomia, serves international cuisine and is open for lunch and dinner. ESPAÇO [bar] is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 2303 square feet (214 square metres) of event facilities include 3 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Sao Bento do Sul Centro hotel include Araucárias Circuit Section 1 Starting Point and Centro Cultural Doutor Genésio Tureck.

What's nearby

  • Pure Heart of Mary Church - 8 min walk - 0.7 km
  • Araucárias Circuit Section 1 Starting Point - 9 min walk - 0.8 km
  • Centro Cultural Doutor Genésio Tureck - 11 min walk - 0.9 km
  • Sao Bento do Sul Municipal City Hall - 11 min walk - 0.9 km
  • Municipal Historical Museum Dr. Felippe Maria Wolff - 15 min walk - 1.3 km

Getting around

  • Joinville (JOI-Cubatao) - 120 min drive

Restaurants

  • ‪Kako's Self Service - ‬7 min walk
  • ‪Emporio Do Sabor - ‬13 min walk
  • ‪Cacau Show - ‬11 min walk
  • ‪Restaurante Sabor Caseiro - ‬12 min walk
  • ‪Restaurante Green - ‬18 min walk

About this property

Serra Alta Hotel

Serra Alta Hotel offers its guests a kids' pool, an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 2303 square feet (214 square metres) and includes conference space. A library, multilingual staff, and a garden are also featured at the family-friendly Serra Alta Hotel. Free self parking is available.

This 3.5-star Sao Bento do Sul hotel is smoke free.

  • 72 guestrooms or units
  • 3 levels
  • 2303 sq ft of conference space
  • 214 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Pool or billiards table
  • Library
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Serra Alta Hotel offers 72 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

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The price is NZ$138
includes taxes & fees
15 Nov - 16 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ESPAÇO [bar]
  • Manacá Gastronomia

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2,303 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 20 private bathrooms
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Serra Alta Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel São Bento Sul
Novotel São Bento Sul Hotel
Novotel São Bento Sul Hotel Sao Bento do Sul
Novotel São Bento Sul Sao Bento do Sul
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel
Serra Alta Sao Bento do Sul
Serra Alta Hotel Hotel
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel Hotel Sao Bento do Sul

Frequently asked questions

What is the cancellation policy at Serra Alta Hotel?

Serra Alta Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serra Alta Hotel?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Serra Alta Hotel on 15 Nov 2026 start from NZ$124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Serra Alta Hotel?

Yep, Serra Alta Hotel has a free self car park.

Does Serra Alta Hotel have a pool?

Serra Alta Hotel has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

Is Serra Alta Hotel family-friendly?

You bet! With amenities such as a children's pool, a playground and laundry facilities, it's no surprise that Serra Alta Hotel is a hit with families.

Does Serra Alta Hotel serve breakfast?

Yep, free buffet breakfast is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Serra Alta Hotel?

No, Serra Alta Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Serra Alta Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Serra Alta Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Serra Alta Hotel?

No, pets and service animals are not allowed.

Serra Alta Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 323 out of 489 reviews
Rating 8 - Good. 133 out of 489 reviews
Rating 6 - Okay. 24 out of 489 reviews
Rating 4 - Poor. 6 out of 489 reviews
Rating 2 - Terrible. 3 out of 489 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplesmente perfeito para mim q estava em viagem de trabalho
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrível
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Uma pena ter de passar uma avaliação negativa sempre foi um excelente hotel mas nessa última visita decaiu muito. Mudaram as bebidas pra conveniência não tem nem água no quarta adianta ter um frigobar vazio e detalhe não avisam a mudança no check in. Instalação precária do quarto da pra ver que faz tempo que não fazem manutenção preventiva. E uma equipe de colaboradores da recepção arrogante é despreparada
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quarto limpo e bom café da manhã. O hotel é antigo mas os funcionários são prestaivos e gentis. Boa opção!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambinte aconchegante e ótimo atendimento.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Destaques: café da manhã, localização, quartos, salão de jogos. Pontos de melhoria: piscina, academia e organização do restaurante (o jantar foi frustrante)
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Fiz a mesma reserva das vezes anteriores e me deram iuma acomodação ruim; quarto para pne com cortina de plástico o que alaga o bsnheiro, a TV antiga sem smart com 3 canais. Tentei mudar mas me ofereceram um apto com uma geladeira extremamente barulhenta, onde não daria para dormir. Tbem a piscina passou a ter prioridade para a escola de natação chegando ao ponto de dividirem em 3 raias e usarem as 3 raias para aula; fiquei esperando meia hora para acabar e poder entrar com meu neto em uma raia.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava tudo limpo , café estava bom, funcionários atenciosos,
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel antigo e tradicional, localização especial em região central num ponto bem alto da cidade proporcionando uma bela vista. Ótimo café da manhã. Quarto limpo. Hotel aconchegante.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fui muito bem atendido em todos os locais do hotel. Todos os funcionários foram muito atenciosos e simpáticos. Sempre tratando com muita cordialidade
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima acomodação e localização para quem quer conhecer a região.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Quarto "quadruplo" só tinha 1 cama casal e 1 solteiro, mas como estávamos em 3, não reclamei. Cama solteiro estava sem lençol e só descobri quando fui dormir. Dormi só com cobertor mesmo. Só haviam 2 toalhas no quarto para 3 hóspedes. Café da manhã faltou água, pratos e café, com demora na reposição. Estava sem mesas disponíveis para sentar, mas haviam várias mesas com pratos por limpar para poder liberar. Havia roupão disponível para piscina, mas não ofereceram ao solicitar por toalhas. Não quero transmitir que não gostei do hotel, a estrutura e localização é otima. Bem aconchegante e excelente vista. Piscina gostosa, cafe da manhã muito bom. Os pontos de melhoria citados me surpreenderam justamente por ser um hotel mais premium, e com esta estrutura tão boa, não deveriam deixar a desejar no que é mais simples e básico, afinal, valor da diaria não deixa margem para esse tipo de falha apesar de serem contornáveis. Mas no geral, gostei do hotel. Recomendo.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hospedagem no geral ótimo! Não achei fazer sentido restringir o número de toalhas(1 por pessoa para 2 dias), não adequado ao padrão proposto pelo hotel.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaria incrivel. Quarto limpo. Equipe de funcionario muito prestativa
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paguei antecipadamente a hospedagem. No check in queriam me cobrar novamente. Expliquei ao recepcionista que foi muito cordial e me disponibilizou o apartamento Mandei os comprovantes ao jotel wue havia pago. Tentei falar no hotéis.com Péssimo. Não há atend Somente digital que nada resolve. Na saída novamente queriam me cobrar. Falei ok, pode cobrar. Mas.... Irei processar a hotéis.com e o hotel por seguidos constrangimento... Aí.. por mágica...O hotel tentou a cobrança por outro meio eletrônico.... E não havia mais nada a pagar. Péssimo a hotéis.com Péssimo o comportamento do hotel Constrangimento é a regra das 2 empresas....
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hospedagem. super recomendo
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamento sem controle dai quando fica cheio os carros travam… mais no restante tava tudo bem
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tudo ok, para trabalho vale a pena o valor
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local perfeito para relaxar com a família.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto amplo, chuveiro com ótima pressão e água quentinha. Café da manhã com bons itens, mas achei um pouco confuso e demorada a reposição. No geral foi bom, indico e voltaria.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa opção para um passeio tranquilo em uma cidade com boas opções gastronômicas, cervejarias, lojas além de valer visitar cidades da região como Campo Alegre
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Mesmo sendo uma edificação robusta o conforto acústico é ruim , é possível ouvir portas fechando constantemente… Além disso atendimento restaurante para jantar foi muito demorado mesmo com poucas mesas a atender , atenção e cuidado ao tomar café / comer ( pessoas lavando pratos e talheres que fazem um barulho desnecessário para a ocasião ) No mais o preço é um pouco elevado
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
O Hotel é muito bom, o que chamou atenção foi a
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local aconchegante, atendimento impecável, sempre Prontos para servir! Acomodação organizada e limpa. Não procuro outro hotel nesta cidade.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã muito bom e hotel muito bom
Stayed 1 night in May 2026

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