Soft Win Hotel São Luis

Property class: 3

Photo gallery for Soft Win Hotel São Luis

A modern high-rise building with multiple floors, featuring a mix of balconies and windows.
A hotel room with two beds, a desk, a chair, and a window with curtains.
A modern lobby with a high ceiling, large windows, and a seating area with bean bags and a sofa.
A buffet with various food items and a coffee machine.
A modern lobby with a large TV screen, comfortable seating, and large windows offering a view outside.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
The current price is NZ$91
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Rua 28, Lote 04, Quadra 21, 4, Ponta d'Areia, São Luís, MA, 65071-365
  • Place, Ponta d'Areia Beach
    ‪17 min walk‬
  • Place, Mirante da Lagoa
    ‪3 min drive‬
  • Place, São Luís Central Market
    ‪8 min drive‬
  • Airport, Sao Luis (SLZ-Marechal Cunha Machado Intl.)
    ‪36 min drive‬

Room options

Standard Double Room, City View

7.8 out of 10
Good
(43 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

São Luís

At Soft Win Hotel São Luis you'll be steps from Amapá Biodiversity Corridor and 2.2 km (1.4 mi) from Mirante da Lagoa. Highlights at this hotel include a restaurant and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Added amenities include a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this 3-property class Ponta D'areia hotel, you'll be 2.5 km (1.6 mi) from Ponta d'Areia Beach and 3 km (1.8 mi) from Tropical Shopping.

What's nearby

  • Ponta d'Areia Beach - 17 min walk - 1.5 km
  • Mirante da Lagoa - 3 min drive - 2.3 km
  • Ceuma University - 6 min drive - 2.7 km
  • São Luís Central Market - 8 min drive - 7.3 km
  • Olho d'Agua Beach - 10 min drive - 10.0 km

Getting around

  • Anjo da Guarda Station - 27 min drive
  • Sao Luis (SLZ-Marechal Cunha Machado Intl.) - 29 min drive

Restaurants

  • ‪Mercado D’Minas - ‬3 min walk
  • ‪Subway - ‬4 min walk
  • ‪Café da Manhã do Hotel Premier - ‬4 min walk
  • ‪Café Gastro - ‬5 min walk
  • ‪A Indomada - ‬3 min walk

About this property

Soft Win Hotel São Luis

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Soft Win Hotel São Luis also features tour/ticket assistance and a lift. Limited free parking is available on a first-come, first-served basis.

This 3-star São Luís hotel is smoke free.

  • 216 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Soft Win Hotel São Luis offers 216 air-conditioned accommodations with minibars and blackout curtains. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This São Luís hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 30 for adults and BRL 30 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 52.5 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 30 for adults and from BRL 30 for children
  • Pet fee: BRL 52.5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and window guards in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March.

Property is also known as

Hotel Soft Sao Luis
Soft Sao Luis
Soft Inn Sao Luis Maranhao, Brazil
Soft Inn São Luís Sao Luis
Soft Inn São Luís
Soft São Luís Sao Luis
Soft São Luís
Soft Win Hotel São Luis Sao Luis
Soft Win São Luis Sao Luis
Soft Win São Luis
Soft Win Hotel São Luis Hotel
Soft Win Hotel São Luis São Luís
Soft Win Hotel São Luis Hotel São Luís

Frequently asked questions

What is the cancellation policy at Soft Win Hotel São Luis?

Soft Win Hotel São Luis offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Soft Win Hotel São Luis?

As of 16 Oct 2026, prices found for a 1-night stay for 2 adults at Soft Win Hotel São Luis on 1 Nov 2026 start from NZ$91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Soft Win Hotel São Luis?

Yep, Soft Win Hotel São Luis has a free self car park. Onsite parking is limited.

Are there any beaches close to Soft Win Hotel São Luis?

The closest beach to Soft Win Hotel São Luis is Ponta d'Areia Beach (1.9 km).

Is Soft Win Hotel São Luis family-friendly?

You bet! With amenities such as a deli, as well as free infant beds in the guestrooms, it's no surprise that Soft Win Hotel São Luis is a hit with families.

Does Soft Win Hotel São Luis serve breakfast?

You bet, buffet breakfast is available daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Soft Win Hotel São Luis?

No, Soft Win Hotel São Luis does not offer an airport shuttle service.

Is there a bar or restaurant at Soft Win Hotel São Luis?

Yep, you can grab a meal at Soft Win Hotel São Luis's onsite restaurant.

What time are check-in & check-out at Soft Win Hotel São Luis?

Check-in begins at 2:00 PM. Check-out time is noon.

Soft Win Hotel São Luis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Ok
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendo
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ver is fine, bur the
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Checking in was the most horrendous experience I’ve ever dealt with in my life they took copies of my drivers license credit card passport made me fill out numerous documents and I’ve already prepaid for the room absolute terrible customer service. Also the bed had no blanket sheet only and two very small pillows nice clean place, but the amenities were horrible and the customer service is worse. I would not recommend it if you were an American or any foreigner.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Tive problemas que resolvi
Stayed 5 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
O local é bom. O restaurante 24 horas é ótimo. E a localização é boa, próximo aos principais pontos turísticos. Achamos seguro. Pelo custo benefício faz sentido. No entanto, a recepção deixa a desejar. Não são prestativos e qualquer coisa que você solicitar. Precisa descer para buscar.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização do hotel é muito boa, perto da lagoa e da praia, tem farmácia, alguns restaurantes e lojas perto. Senti falta de uma padaria, mas isso não é culpa do hotel. Os funcionários eram simpáticos e atenciosos, o quarto não parecia ter sido muito limpo antes de entrarmos, tinham alguns cabelos pelo chão e a pia estava um pouco entupida, o que arrumaram depois de uns 2 dias. De forma geral, o quarto estava com boa manutenção, ar-condicionado funcionando bem, chuveiro bom, não ligamos a TV para saber se funcionava. O hall de entrada do hotel estava com decoração bem caprichada, de festa junina. O café da manhã era bom, os produtos eram frescos e tinha uma variedade boa. Embora não tenha serviço de quarto, a cozinha funcionava à noite e era possível pedir algo para comer pessoalmente. Só teve uma coisa que nos incomodou, um dos elevadores, que já eram pequenos, teve problemas com frequência, isso atrapalhou um pouco, porque o fluxo de pessoas era grande em determinados momentos.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, café da manhã satisfatório, boa localização.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As acomodações são novas, porém o banheiro é bem apertado. No geral, o atendimento funciona bem e a localização também foi excelente.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendeu muito bem as expectativas.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
O ar condicionado do quarto não estava funcionando. Reclamei na parte da manhã antes de sair para o meu passeio, quando retornei ainda não estava funcionado. Reclamei novamente e tivemos que mudar de quarto. Achei um brinco com a ponta virada para cima, por sorte estava de chinelo, senão teria machucado meu pé. Ou seja, a limpeza não foi bem feita.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top de luxo, bom demais da conta
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom atendimento, check in bem movimentado. Ótimos café da manhã e localização. Ambientes limpos, muito boa hospedagem. Observação para o box do banheiro, que é extremamente pequeno, desconfortável.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, funcionários educados, cama maravilhosa, o café não tem tantas opções mas a comida estava muito boa e fez jus ao valor. Com certeza voltaremos
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atendimento e hotel com ótima localização.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Hotel cumpre a finalidade para diárias rápidas.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Só banheiro que é muito apertado
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Muito bom! Recepcionista um pouco arrogante. Hotel ótimo. Limpo
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quanto limpo , lugar estratégico . Funcionários gentis .
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo Equipe nota 10
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Custo benefício bom. Quarto limpo
Stayed 1 night in Jun 2026