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Carillon Plaza Hotel

Property class: 3

Photo gallery for Carillon Plaza Hotel

A modern hotel lobby with a reception desk, seating areas, and a chandelier.
Two brown leather chairs with a small table between them, a vase with white flowers, and a wooden panel wall in the background.
A hotel room with a bed, a window, a shower, and a painting on the wall.
A rooftop pool area with wooden decking and a modern building in the background.
A lobby with round tables and wicker chairs, a large pillar, and a glass-top table with a potted orchid.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$108
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
R. Bela Cintra, 652, Consolação, São Paulo, SP, 01415-000
  • Place, Rua Augusta
    ‪3 min walk‬
  • Place, Paulista Avenue
    ‪5 min walk‬
  • Place, Center 3 Shopping Mall
    ‪6 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Studio

A hotel room with a bed, a window, a shower, and a painting on the wall.

Standard Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Sofa Bed

View all photos for Executive Studio Suite

A hotel room with a wooden headboard, a bed with white linens, a blue blanket, a bedside table with a phone, and a wall-mounted artwork.

Executive Studio Suite

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

A hotel room with two beds, a desk, and a chair.

Superior Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room

A hotel room with two beds, a TV, a shelf, and a painting.

Standard Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Studio, Accessible

A hotel room with two beds, a TV, a shower, and a wardrobe.

Standard Studio, Accessible

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

São Paulo

At Carillon Plaza Hotel you'll be within just a 10-minute stroll of popular attractions like Rua Augusta and Paulista Avenue. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Plus you'll find a front desk safe and a lift. There's also the convenience of free self parking. .Attractions within a 20-minute walk of this 3-property class Consolação hotel include Frei Caneca Shopping and Convention Center and Oscar Freire Street.

What's nearby

  • Rua Augusta - 3 min walk - 0.3 km
  • Paulista Avenue - 5 min walk - 0.4 km
  • Center 3 Shopping Mall - 6 min walk - 0.6 km
  • Frei Caneca Shopping and Convention Center - 8 min walk - 0.7 km
  • Pacaembu Stadium - 14 min walk - 1.2 km

Getting around

  • Sao Paulo Julio Prestes Station - 5 min drive
  • Paulista Station - 6 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 41 min drive

Restaurants

  • ‪Pop Vegan Food - ‬1 min walk
  • ‪Sujinho - ‬3 min walk
  • ‪Sujinho Fastburger - ‬2 min walk
  • ‪Cafeteria Sujinho - ‬2 min walk
  • ‪Recanto Paulista - ‬3 min walk

About this property

Carillon Plaza Hotel

As a guest of Carillon Plaza Hotel, you'll find a front desk safe and a lift. Public spaces have free WiFi. Free self parking is available.

This 3-star São Paulo hotel is smoke free.

  • 49 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
Carillon Plaza Hotel offers 49 air-conditioned accommodations with minibars and a safe. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (76 centimetre high)
  • Hardwood flooring in room
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 14-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carillon Plaza
Carillon Plaza Hotel
Carillon Plaza Hotel Sao Paulo
Carillon Plaza Sao Paulo
Carillon Plaza Hotel Sao Paulo, Brazil
Carillon Plaza Hotel Hotel
Carillon Plaza Hotel São Paulo
Carillon Plaza Hotel Hotel São Paulo

Frequently asked questions

What is the cancellation policy at Carillon Plaza Hotel?

Carillon Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Carillon Plaza Hotel?

As of 21 Oct 2026, prices found for a 1-night stay for 2 adults at Carillon Plaza Hotel on 15 Nov 2026 start from NZ$108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Carillon Plaza Hotel?

Yep, Carillon Plaza Hotel has a free self car park.

Is there a free airport shuttle available at Carillon Plaza Hotel?

No, Carillon Plaza Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Carillon Plaza Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Carillon Plaza Hotel?

No, only service animals are allowed.

Carillon Plaza Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 80 out of 355 reviews
Rating 8 - Good. 91 out of 355 reviews
Rating 6 - Okay. 90 out of 355 reviews
Rating 4 - Poor. 50 out of 355 reviews
Rating 2 - Terrible. 44 out of 355 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location with helpful staff I will stay here again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Nice stay. Friendly staff even there is communication barrier. They always try to help us.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

Old , very old building

Travel back in time , 40 years Horrible and should be completely gutted See pictures and judge yourself
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tudo perfeito
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totalmente satisfeito. Qualidade e conforto.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Bom custo benefício principalmente pela região para os não exigentes. Principal ponto de melhoria é a cama (colchão e disposição), e o estacionamento que parece um filme de terror e até por isso talvez seja gratuito. Café da manhã bem simples, mas ok. Chuveiro bom. Ar condicionado não funcionou, sorte que não precisou. Limpeza ok. Para uma noite pelo menos valeu a pena.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é mais antigo, tem um café da manhã com poucas variedades, mas é funcional.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Qualidade
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
O hotel é bem localizado. A equipe é prestativa e gentil. O cafe da manha é agradavel. Mas, o hotel precisa de manutencao...banheiro c janela quebrada...chuveiro pode melhorar e, com urgencia retirar o "carpete" de corredores
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Qualidade em hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Quartos bem limpo, fun
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Primeiro quarto que fiquei não funcionava direito o ar-condicionado. Tinha pernilongo. Não tinha ducha. Pouca opção no café da manhã.
Stayed 4 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Razoável
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service
Satisfez as expectativas. Porém poderia ter uma estrutura melhor.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
O que ainda salva o hotel é o atendimento. Os funcionários da recepção e cozinha são gentis e prestativos. Já a privacidade da área de banho no banheiro, em relação aos imóveis próximos é nula e não tem como evitar ser visto ao tomar banho. Além disso, o banheiro não tem área de banho separada, ao tomar banho alaga todo e não tem como evitar.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Hotel atendeu as expectativas. Só a garagem é de dificil acesso.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Bom apartamento, bom custo benefício e cumpre o que promete. Muito bom atendimento.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Realmente razoável.

Esse hotel tem pontos bons e ruins, entendo que é uma questão de gerenciamento, esse hotel tem tudo para ser um ótimo hotel mas não consegue. Portos ruins: Chuveiro com pouca água, TV não funciona direito, café da manhã somente o necessário e não aceitam parcelamento, TV somente a vista. Pontos positivos, bem localizado e no geral limpo e funcionário educados. Foi frustrante, como imaginei, é uma questão de um bom gerenciamento.
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Room comfort

Problema com a Hotels.com

Tive problemas com a Hotels.com nesta reserva. Até agora não entendi direito o que houve, provavelmente erro de comunicação entre a Hotels.com e a Expedia e o Hotel. Ao chegar no hotel não havia a reserva. O pessoal do hotel deu todo suporte na tentativa da resolução, mas foi bem demorado e desgastante.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Hotel razoável, boa localização.

O prédio é antigo; o quarto muito simples; banheiro reformado, porém simples. Café da manhã ruim, boas opções de pães e frutas, mas os bolos ruins e o café razoável. A localização é muito boa
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização é excelente! Bom custo-benefício, considerando a região!
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma experiência a não ser repetida..

Local barulhento, higiene precária do local, elevador de segurança questionável (inclusive com necessidade de subir as malas pela escada até o saguão)
Stayed 1 night in Jul 2025