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Charlie Jockey Pinheiros

Property class: 3

Photo gallery for Charlie Jockey Pinheiros

A modern living room with a flat-screen TV on a wooden stand, a sofa, a small table with a lamp, and a view of a cityscape through large windows.
A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape.
A modern building with large windows, a central atrium, and a landscaped area with grass and trees.
A spacious lobby with a wooden reception desk, a modern ceiling design, and large glass windows.
A modern hotel room with a large window, a desk with a computer, a chair, and a small table.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Free Wi-Fi
  • Laundry room
The current price is NZ$115
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
R. Bento Frias 155, São Paulo, SP, 05423-050
  • Place, Shopping Eldorado
    ‪10 min walk‬
  • Place, Teatro das Artes
    ‪11 min walk‬
  • Place, Brigadeiro Faria Lima Avenue
    ‪16 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪43 min drive‬

Room options

View all photos for Studio com Varanda Casal

A modern hotel room with a large window, a sofa, a desk with a laptop, and a bed with orange pillows.

Studio com Varanda Casal

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Superior Casal

A modern balcony with a round seating area, a potted plant, and a city view.

Studio Superior Casal

  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio com Varanda Casal

A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape.

Studio com Varanda Casal

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio com Varanda Casal

A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape.

Studio com Varanda Casal

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio com Varanda Casal

A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape.

Studio com Varanda Casal

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio com Varanda Casal

A modern hotel room with a bed, a sofa, a desk, and a kitchenette.

Studio com Varanda Casal

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio com Varanda Casal

A modern hotel room with a large bed, a sofa, a desk, and a view of the cityscape.

Studio com Varanda Casal

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

São Paulo

At Charlie Jockey Pinheiros you'll be within a 20-minute stroll of Shopping Eldorado and Brigadeiro Faria Lima Avenue. .Each apartment is individually decorated and features Smart televisions with digital channels, along with free WiFi, a balcony and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A TV, an espresso maker and a hairdryer are also available. .Enjoy the outdoor swimming pool and 24-hour gym. Plus you'll find laundry facilities. There's also the convenience of free self parking.
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What's nearby

  • Shopping Eldorado - 10 min walk - 0.9 km
  • Teatro das Artes - 11 min walk - 1.0 km
  • Sesc Pinheiros - 14 min walk - 1.2 km
  • Brigadeiro Faria Lima Avenue - 16 min walk - 1.4 km
  • Clube Hebraica - 19 min walk - 1.7 km

Getting around

  • Butanta Station - 9 min walk
  • Sao Paulo Hebraica-Reboucas Station - 10 min walk
  • São Paulo (CGH-Congonhas) - 22 min drive

Restaurants

  • ‪Trio Garden - ‬6 min walk
  • ‪Espaço Dona Deôla - ‬4 min walk
  • ‪Café Expresso - ‬9 min walk
  • ‪Sua Casa Restaurante & Cafe - ‬6 min walk
  • ‪Restaurante Frajola - ‬6 min walk

About this property

Charlie Jockey Pinheiros

Charlie Jockey Pinheiros offers its guests an outdoor pool and a 24-hour fitness centre. Self parking is free.

This 3-star São Paulo apartment is smoke free.

  • 50 guestrooms or units
  • Self-service laundry
  • No smoking on site
Charlie Jockey Pinheiros offers 50 air-conditioned accommodations with espresso makers and a hairdryer. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This São Paulo apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with digital channels.

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch Smart TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Location highlights

  • In a business district
  • In an entertainment district
  • Near a train station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 50 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from July 8 2026 to December 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Charlie Jockey Pinheiros Apartment
Charlie Jockey Pinheiros São Paulo
Charlie Jockey Pinheiros Soft Opening
Charlie Jockey Pinheiros Apartment São Paulo

Frequently asked questions

What is the cancellation policy at Charlie Jockey Pinheiros?

Charlie Jockey Pinheiros offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Charlie Jockey Pinheiros?

As of 12 Nov 2026, prices found for a 1-night stay for 2 adults at Charlie Jockey Pinheiros on 15 Nov 2026 start from NZ$115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Charlie Jockey Pinheiros?

Yep, Charlie Jockey Pinheiros has a free self car park.

Does Charlie Jockey Pinheiros have a pool?

Charlie Jockey Pinheiros has an outdoor pool. The swimming pool will be unavailable from July 8 2026 to December 31 2026 (dates subject to change).

Is there a free airport shuttle available at Charlie Jockey Pinheiros?

No, Charlie Jockey Pinheiros does not offer an airport shuttle service.

What time are check-in & check-out at Charlie Jockey Pinheiros?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Charlie Jockey Pinheiros?

No, pets are not allowed.

Charlie Jockey Pinheiros Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 174 out of 304 reviews
Rating 8 - Good. 56 out of 304 reviews
Rating 6 - Okay. 38 out of 304 reviews
Rating 4 - Poor. 13 out of 304 reviews
Rating 2 - Terrible. 23 out of 304 reviews

8.6/10

Cleanliness

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Disliked: Cleanliness
Easy ins and outs of the hotel. A bit noisy and dirty.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, exactly as the picture. Amazing view
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
I loved this place. When I came back to SP I will stay there for sure. Thanks
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
New well designed comfortable neat
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I was never able to check-in at the property. The system is flawed and there's no one to assist you. Really bad experience!
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Communication
Bathroom sink clogged, no daily service, communication pretty bad
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Communication

Amazing property & location - communic needs work

I booked two different Charlie stays this month, both in São Paulo. From what I have seen and experienced, all of Charlie’s properties are simply gorgeous, super clean, modern, and well located. Honestly no complaints whatsoever about the property itself, however, I will note two things the business should work on: 1) check ins were very disorganized and complicated. Both times I booked with Charlie, instructions were not sent by check-in time. I had to message them via WhatsApp and wait for a response for me to get the door code which took about 30 mins the first time and the second time they only answered the guy at the building’s front desk, and only answered me a longer while later. 2) I did require some assistance throughout my stay and my questions went unanswered completely.
Stayed 6 nights in Mar 2023
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, communication
As soon as get in the room I realized that that tv remote control wasn't working, battery died. I reached out for help and they suggested me to use the batteries from the AC (what?) let alone AC and TV remote do not use the same batteries. The room smelled sewer, all the time, very strong smell. 8 am on Saturday there was working on the floor, waking up everyone on the floor. On Sunday there was an alarming beeping all they long on the floor. Never again. I do not recommend and I am not coming back.
Stayed 3 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Was looking for a nice place with a Jacuzzi spend a nice evening. First issue was that they don't have a person to call - you just have to talk to a robot in whatsapp and only after 10-15 minutes pattern of answers (in portuguese) you get a live person. Check in starts at 3PM - there was no information about apartment number or room. Only after spending 30 minutes talking to robots I managed to get to a live person and they chatted me the room number and access code. As soon as we got there, we saw that the jacuzzi is barely working and again (30 minutes robot), asked to cancel our reservation and get refunded - to what we were told that it was booked with expedia and not with them directly, so it's non refundable. The room also ended up having no internet connection, and a broken oven and stove (thus impossible to cook dinner). Every single time I had to wait to pass the robot conversation in order to talk to someone, everytime I was basically told that "oh well, the room is there, you have a bed, so why you want to cancel". Ruined evening because of useless service of Charlie and braindead support. In the end, paid for the most expensive room they had and ended up with just a working bed, no jacuzzi, no kitchen, no internet...
Verified review

6/10 Okay

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
O local é bacana, mas muito barulhento em razão da marginal. O meu quarto, a tv não funcionava. Chamei a manutenção, mas não obtive resposta e desisti. Meu chuveiro também estava com o registro quebrado.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente localização e custo benefício
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
Internet novamente não funcionando, lu
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente hóspedem e limpeza
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
Apartamento confortavel e limpo. No entanto, identfiquei alguns pontos que merecem uma manutenção, como: o box do banheiro - vox está emperrando; limpeza do ventokit do banheiro; e a cafeteira não estava funcionando.
Stayed 7 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
Foi horrível fazer o check In, tentei por várias vezes e não consegui encaminhar os documentos do segundo hóspede. Na hora que cheguei para check in o porteiro não queria deixar o segundo hóspede entrar. Ficamos mais de hora para resolver. Pessima experiencia.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Check-in
Disliked: Communication
Pessimos e lento.sistema de comunicação. Dizem que ficam disponíveis 24h mas demoram.uma eternidanidade pra responder..Talheres sujos. Não consegue falar com pessoa fisica pra negociar checkout. Colocam um checkin as 15h e checkout as 11..um absurdo. Pedimos pra estender pra 12h e depois de muito custo conseguinos. Mas fomos entrar no predio as 11:05 e ja nao funcionava nossa facial. Ficamos pra fora quase 30min esperando resolver. A recepcao nao conseguia contato com eles, nos nao conseguiamos. Nao recomendo nada..Pessima experiencia
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Maravilhoso, com certeza ficaremos mais vezes
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Check-in, communication, listing accuracy
Chuveiro estava morno quase frio. Cheguei tarde e tomar banho frio foi ruim.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
O ar condicionado não estava funcionando, funcionava apenas como ventilador.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication, listing accuracy
o apt é ótimo, um refúgio com uma vista privilegiada no meio de Sampa
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, check-in, communication, listing accuracy
Equipamento quebrado e não resolveram
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Tudo perfeito. Padrão charlie. Só um comentário que o Cooktop não estava funcionando
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente acomodação, ótima localização e segurança.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
O ambiente é ótimo e atendeu às minhas necessidades. Tem estacionamento no local o que é ótimo! Eu estava vindo de uma viagem longa e me senti mais segura. Fui muito bem atendida e o check in é fácil. Apenas a torneira do banheiro que estava um pouco frouxa e a máquina de café expresso não estava funcionando. Mas sem problemas.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
o Hotel é muito bem localizado, o apto é excelente eu recomendaria sempre obs. façam o check-in antes o app é um pouco confuso e você só entra com o FaceID já feito
Stayed 1 night in Jun 2026